公共产品理论视野下图书馆产品的生产与供给问题研究

图书馆产品的本质属性是准公共产品。其生产可不以营利为目的，也可以营利为目的；可由政府投资，也可由社会力量投资；可采取公共生产方式，也可采取非公共生产方式；可实行事业型生产，也可实行产业型生产。公共供给、市场供给和混合供给是图书馆产品供给的三种基本方式。混合供给方式较之公共供给方式和市场供给方式有更高的效率。图书馆产品生产与供给有多种组合方式。     

非公有制企业信用档案的建立

一、建立非公有制企业信用档案的必要性 非公有制企业信用档案是国家档案资源的组成部分，也是社会诚信体系建设的重要基础。     

我国促进大数据发展政策工具选择体系结构及其优化策略研究

[目的/意义]探究我国为实现促进大数据发展的政策目标而构建的政策工具选择体系结构,揭示大数据政策工具选择中存在的问题,为优化我国促进大数据发展政策工具选择提供建议。[方法/过程]构建由63项聚焦大数据发展的政策文本构成的政策样本集,运用内容分析法,对样本集中包含的政策工具进行编码。建立包含基础资源维度、技术维度和领域维度的政策工具选择三维分析框架,通过编码映射,建立其与政策工具编码的关联。从领域维度,使用层次聚类分析法,对样本政策文本进行聚类分析。[结果/结论]政策工具编码分析结果显示,我国大数据政策工具选择中存在缺乏长期规划,政策及政策工具协同不足,政策工具选择欠丰富;政策工具选择结构失衡;需求表达模糊,难以定位关键政策及政策工具等问题。应加强战略规划和发展理念指引,重视政策及政策工具协同,规避公共风险,构建需求驱动和问题导向的政策工具选择体系结构,创新设计与应用关键政策工具。     

Institutional policy process improvement: using structurating activity theory to inform practice

Organizational communication scholars are increasingly called upon to use theoretical knowledge to address problematic processes in public institutions. This article reports a process improvement project focused on a university conflict of interest (COI) policy as an example of how scholars can engage theory to improve ongoing policy processes. The project team included communication scholars and research administration staff who designed, implemented, and evaluated the mixed-methods project guided by structurating activity theory. Baseline survey results were used to design the process improvement project. Results of the follow-up survey indicate that researchers who participated in some aspect of the process improvement project (i.e. attending a policy café, using the redesigned website, or reading the new Quick Reference Guide) reported higher levels of policy communication and knowledge and more positive attitudes toward the COI policy than researchers who had not engaged with process improvement efforts. We offer theoretical and practical implications of results for organizational communication scholars and practitioners.     

The use of information and communication technologies in public libraries in South Africa as tools for bridging the digital divide: the case of the Kempton Park public library

ABSTRACT

The information and knowledge society has resulted in the exponential growth of information and communication technologies (ICTs), thus creating a gap between those who use ICTs and those who do not; hence the emergence of the term “digital divide” in the 1990s. One of the milestones of South Africa’s National Development Plan, a policy that charts the country’s development up until 2030, is to ensure that high-speed broadband internet is universally available at competitive prices. Notwithstanding the importance of ICTs in public libraries, the provision of such is still taking place on a limited scale in South Africa. This article investigates the use of ICTs in public libraries in South Africa as a tool in bridging the digital divide. It also examines the inequalities in access and use and suggests ways in which ICTs may be used to reduce the digital divide. A qualitative research methodology was adopted. In order for public libraries to function as an important tool in bridging the digital divide, there is a need to standardize the provision of public library services with regard to the digital divide.     

网络舆情场中信息受众观点测度的机理及路径分析

[目的/意义]整合定性与定量的舆情研究视角,统一多模态研究对象,实现网络舆情信息受众的观点测度,可修复网络舆情分析与治理的理论与实践裂痕。[方法/过程]通过引入网络舆情场的概念,对网络舆情信息受众、受众观点测度的内涵进行诠释,就网络舆情场与信息受众观点测度的逻辑关系加以辩证讨论。[结果/结论]提出网络舆情场内舆情受众观点测度机理和具体测度路径,为后续网络舆情场中的网络舆情信息分析、多维度信息受众观点测度,受众认知规律发现,网络舆情监督和管控限制等层面的研究做相应铺垫。     

公共档案馆微信公众平台服务质量影响因素研究

[目的/意义] 从用户感知的角度,构建公共档案馆微信公众平台服务质量影响因素模型,为公共档案馆服务质量优化奠定基础。[方法/过程] 通过问卷调查构建公共档案馆微信公众平台服务质量影响因素模型,使用SPSS软件,用探索性因子分析方法对假设模型进行检验,根据结果对假设模型进行修正,并对修正后的影响因素模型进行讨论。[结果/结论] 从用户感知角度全面综合分析微信公众平台上公共档案馆服务质量影响因素的构成,主要包括服务过程与系统运行、用户特征与费用、档案内容的内部特征、档案内容的外部特征和公众平台界面设计5个维度以及服务交互性等25个影响因素。     

基于知识治理的公共档案馆服务质量优化机制研究

[目的/意义] 在公共档案馆服务质量优化中引入知识治理理论,使得复杂的服务质量优化问题获得更本质的理解和更有效的解决途径,为公共档案馆服务质量和服务能力提升提供参考。[方法/过程] 以知识治理理论为支撑,对公共档案馆服务质量优化进行分析与探讨,设计公共档案馆服务质量优化机制。[结果/结论] 通过借鉴和探析知识治理机制,构建公共档案馆服务质量影响因素优化机制,主要包括优化的环境、优化的目标、优化内部动能（治理机制）、优化外部动力和优化过程五个部分。     

Reinventing the public value of libraries

ABSTRACT

Libraries worldwide have had to re-think their purpose and adapt to changing community needs and expectations. They are no longer simply repositories for old books. Rather, they are vital components of a community’s social and economic infrastructure that connects communities and fosters creativity and innovation. This paper explores the changing role of libraries—and public value organizations more broadly—in creating positive social, economic, and environmental outcomes for individuals and communities.     

Risk,affect, and policy support: public perception of air pollution in China

Air pollution is a critical environmental problem that has spurred great public concern in China. This study examines how issue salience, environmental value, risk perception, and affective response influence information seeking, objective knowledge, and policy support related to this issue. The recent release of a controversial environmental documentary on Chinese social media, Under the Dome, also prompted us to explore the impact of exposure to this documentary on Chinese social media users’ information seeking and policy support related to air pollution. Results showed that risk perception and negative affect influenced information seeking and policy support both directly and indirectly. Also, exposure to the documentary moderated the effects of key variables on information seeking and policy support. However, contrary to our expectations, no significant relationship was found between information seeking and objective knowledge. Theoretical and practical implications of these findings were discussed.