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电子阅览室读者上网行为调查与分析
引用本文:褚晓东.电子阅览室读者上网行为调查与分析[J].大学图书情报学刊,2010,28(3):79-82.
作者姓名:褚晓东
作者单位:复旦大学,上海,200032
摘    要:根据抽样数据统计,对图书馆电子阅览室读者上网行为进行了分析,通过采取区分服务,整合资源,人性化的发展方式提高电子阅览室的服务质量。

关 键 词:电子阅览室  读者上网行为  读者调查  图书馆服务

Survey and analysis of users' behavior in electronic reading rooms
CHU XIAO DONG.Survey and analysis of users' behavior in electronic reading rooms[J].Journal of Academic Library and Information Science,2010,28(3):79-82.
Authors:CHU XIAO DONG
Institution:CHU XIAO DONG(Fudan University,Shanghai 200032,China)
Abstract:Based on the sample statistics,the article makes a survey and an analysis of users’behavior in electronic reading rooms.The service quality of the electronic reading room can be greatly improved through the adoption of differentiated services,integration of resources and the individualized development orientation of broad readers.
Keywords:electronic reading room  readers’online behavior  readers survey  library services
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