哈尔滨大冬会志愿者英语培训研究

大冬会志愿者的素质和服务水平是影响这次体育盛会至关重要的因素，对志愿者的英语培训工作是有效提高其服务水平的手段之一。采用文献资料调研、访谈和观察等方法，分析了哈尔滨大冬会志愿者的英语应用水平现状及成因，提出了大冬会英语培训工作的方法和策略。认为应建立专门的培训管理机构和决策机构，组建一支高水平的培训队伍；明确志愿者的岗位特点，大力开发模块式培训教材，注重采用提高志愿者岗位英语交际能力的教学方法进行英语培训；借鉴北京奥运会英语培训的经验，加快大冬会英语培训步伐。旨在培训一支高水平、高质量的大冬会志愿者服务队伍，并进一步指出完善服务于大型赛事的志愿者外语应用后备人才的培养体制，建立发挥长远社会效益的长效机制。

Research on English Training for the Volunteers in the Harbin 24th World University Winter Games

Volunteers' quality and service is crucial factor influencing the 24th world university games.Having some English training of volunteers is one of methods for effectively improving their service.With the methods of documentary information,consultation and observation,the article analyzes the current situation and forming reasons of volunteers' English level and suggests some methods and strategy for English training work of this games.It thinks that it should be to establish a special organization for doing...