Projects as communicating systems: Creating a culture of innovation and performance |
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Authors: | Jon-Arild JohannessenAuthor Vitae Bjørn OlsenAuthor Vitae |
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Institution: | a Harstad University College, Norway b Bodø Graduate School of Business, Norway |
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Abstract: | Although often downplayed and instrumental, there is evidence that communication in projects is essential in achieving value creation. Our main interest in this paper is on temporary continuity, a situation where the temporary becomes a permanent condition in social systems. The question that we have address is: What characterizes project communication in a situation with temporary continuity?We argue for the need to transform communication processes into communication capabilities. In a situation with temporary continuity, there is a need to connect to a large number of value-creating processes, and communicating capabilities need to be a part of a communication system, where the aim is to bind together value-creating processes and communication capabilities. We construct a viable system consisting of five sub-systems. To become a viable system, projects in the form of temporary continuity, must handle the potential conflict between a culture of performance and a culture of innovation. This involves developing social mechanisms for coordination and interaction, with a focus on developing communication capabilities, in parallel with focusing on all of the five value-creation processes. |
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Keywords: | Information Communication Projects Innovation Temporary systems Permanent systems Temporary continuity |
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