图书馆智慧服务中的数据获取

目的/意义]定义图书馆智慧服务的内涵,建构支持智慧服务的数据属性模型,并进行方法和过程的讨论,从而促进智慧服务的实现。方法/过程]对图书馆智慧服务的含义进行解释,提出图书馆服务的智慧程度和数据的交互性、交互频度、响应时间以及数据感知深度的关系模型,论述不同数据属性对智慧服务的影响,并提出数据获取的方式。结果/结论]数据是现代图书馆实现智慧服务的必要支撑,图书馆必须依靠足够的技巧与耐心,挖掘用户的潜在数据,并基于相应的数据交互实现快速、深入、灵活的智慧服务。

Data Acquisition in Library Intelligent Service

Purpose/significance] This paper defines the connotation of library wisdom service, constructs the data model that supporting intelligent service, and discusses its methods and processes to promote the realization of intelligent services.Method/process] This paper explains the meaning of the intelligent service in library, puts forward the relationship model between intelligence degree and interactivity, frequency, response time, depth of data perception of library services, discusses the influence of different data on intelligent service, and gives different ways of data acquisition.Result/conclusion] Data is a necessary support for modern library to realize intelligent service. Libraries must rely on sufficient skills and patience to mine potential data of users, and realize rapid, in-depth and flexible intelligent services based on corresponding data interaction.