| 图书馆服务特征及其对管理的启示 |
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| 引用本文： | 张明霞.图书馆服务特征及其对管理的启示[J].图书馆论坛,2011,31(1). |
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| 作者姓名： | 张明霞 |
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| 作者单位： | 昆明学院图书馆,云南,昆明,650031 |
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| 摘 要： | 服务是图书馆的主要使命,图书馆服务具有无形性、同时性和双重性.文章探讨图书馆服务的基本特征和管理思维,对于正确理解和科学把握图书馆服务的本质,促进图书馆事业的健康发展,提升图书馆服务的管理水平具有重要的现实意义.
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| 关 键 词： | 图书馆服务 服务特征 服务管理 |
The Characteristics of Library Services and Management Revelation |
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| ZHANG Ming-xia.The Characteristics of Library Services and Management Revelation[J].Library Tribune,2011,31(1). |
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| Authors: | ZHANG Ming-xia |
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| Institution: | ZHANG Ming-xia(Library of Kunming College,Kunming 650031,China) |
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| Abstract: | Service is the main mission of the library with the intangible,simultaneous and dual nature.Exploring the basic feature of library services and management thinking has important significance for the correct understanding and scientific comprehending of the nature of library services,for promoting the healthy development of library cause,and enhancing the management level of library services. |
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| Keywords: | library service service features service management |
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