基于平衡记分卡的图书馆绩效评估指标体系设计 |
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引用本文: | 冷秋菊,张叶红.基于平衡记分卡的图书馆绩效评估指标体系设计[J].现代情报,2009,29(10):128-130. |
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作者姓名: | 冷秋菊 张叶红 |
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作者单位: | 南京财经大学图书馆,江苏,南京,210046 |
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摘 要: | 本文介绍了图书馆绩效评估的含义,结合平衡记分卡的特点,从财务、读者、内部流程、学习与成长四个方面,建立了图书馆的绩效评估指标体系,克服了传统评价体系的不足,大大提高了图书馆工作效率。
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关 键 词: | 图书馆 平衡记分卡 绩效评估 |
Design of Index System for Library Performance Evaluation Based on Balanced Scorecard |
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Authors: | Leng Qiuju Zhang Yehong |
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Institution: | Library, Nanjing University of Finance and Economics, Nanjing 210046, China |
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Abstract: | The meaning of library performance evaluation was introduced in this paper. By combining the features of balanced scorecard, index system for library performance evaluation was constructed from four aspects: finance, reader, internal business process and learning skill. The index system in tiffs paper overcame the shortcomings of the classical evaluation system and raised the efficiency of library greatly. |
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Keywords: | library balanced scorecard performance evaluation |
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