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实施ISO9000:2000构建高校新的图书馆质量管理
引用本文:黄玲.实施ISO9000:2000构建高校新的图书馆质量管理[J].晋图学刊,2008(1):14-15,19.
作者姓名:黄玲
作者单位:苏州大学,图书馆,江苏,苏州,215006
摘    要:实施ISO9000:2000标准,构建高校新的图书馆质量管理是全面提高图书馆服务质量、发展图书馆事业的需要,是使图书馆的管理与服务标准化、规范化、制度化;使图书馆的质量管理从传统的经验管理转向现代化的科学管理。本文对如何实施ISO9000:2000标准在图书馆的运用作了一些论述。

关 键 词:高校图书馆  质量管理体系  ISO9000:2000

Carrying out ISO9000:2000,Setting up New Academic Library Quality Management
HUANG Ling.Carrying out ISO9000:2000,Setting up New Academic Library Quality Management[J].Shanxi Library Journal,2008(1):14-15,19.
Authors:HUANG Ling
Institution:HUANG Ling(Library of Suzhou University,Suzhou 215006,China)
Abstract:Carrying out the ISO9000:2000 standards,setting up new academic library quality management system is the need for overall exaltation of library service quality and developing library course.It is to make library management and service standardized,normalized and systemized,and make the library quality management changing to modern scientific management from traditional experiental management.This text makes some discussion on how to carry out the ISO9000:2000 standards in the library.
Keywords:academic library  quality management system  ISO9000:2000  
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