新兴技术产品早期市场用户采用意向实证研究

新兴技术产品如何在市场中呈现出爆发式增长的研究尚处于初期阶段,而把目光聚焦在早期市场的研究显得更为缺乏。基于技术扩散及用户采集生命周期理论,对早期市场中"创新者"与"早期采用者"的特征进行分析,借助营销管理中的顾客价值理论,剖析了影响两类用户对新兴技术产品采用意向的影响因素,并构建相应的假设模型;再通过选取两类不同特点的用户样本,采用实证的方法对其进行验证。研究结果表明创新者对新兴技术产品的采用意向受到:个性产品、创新者认同感、人际交往、用户参与、感知功能性的正向影响,其中个性产品、人际交往、用户参与影响度较高;早期采用者的采用意向则受到:设计性产品、早期采用者认同感、技术服务、用户参与、感知有用性的正向影响,其中设计性产品、技术服务、用户参与影响度较高。最后,依据研究结果为企业加快新兴技术产品在早期市场中的推广提出策略建议。

Empirical research on the user adoption intention of emerging technologies products in the early market

The development of emerging technologies always depends on market growth of emerging technologies products,especially the degree of acceptance by users in the early market.based on technology diffusion and technology adoption life cycle theory,had summed up the characteristics of "innovators" and "early adopters" in the early market,and then made use of "customer value theory" in marketing management to construct hypothesis models that influence two kinds of users to adopt emerging technologies products,and then conducted empirical research.The study had found that all of the factors had positive influence to the adoption intention of innovators and early adopters,but the degree was different.Finally,this paper had given some focused advices according to the results.