智慧居家养老服务三级应急响应信息协同体系构建

目的/意义]针对我国居家养老应急服务存在的问题,构建智慧居家养老服务三级应急响应信息协同体系,通过高效的多主体急救信息协同提高应急救援效率。方法/过程]使用社会调研方法,分析当前我国居家养老应急服务存在的问题,构建以老人信息为基础,以呼叫中心为信息集散枢纽,以老人家属、应急服务志愿者、医院等救护机构为三级要素的信息协同体系并论证其可行性。结果/结论]分析主体间信息协同关系,构建体系模型,提出体系模型实施的保障策略。

Construction of Three-level Emergency Response Information Collaboration System of Smart Home-based Care Service for the Elderly

Purpose/significance] In view of the problems existing in the home-based emergency services for the elderly in China, a three-level emergency response information coordination system of smart home-based emergency services is constructed to improve the efficiency of emergency rescue through efficient multiagent emergency information collaboration.Method/process] Through social investigation covering 94 cities in 26 provinces of China,this paper analyses the existing problems of home-based emergency services for the elderly. In addition, based on the information of the elderly, with call center as the information hub, the paper constructs an information collaboration system, taking family members, emergency service volunteers and hospitals along with other rescue agencies as its three-level element, and its feasibility is demonstrated.Result/conclusion] Analyzing the information collaboration relationship among the main parts, the system model is constructed, the guarantee strategy for the implementation of the system model is put forward.