| 以用户需求为导向：学科服务的组织和实施 |
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| 引用本文： | 陈勤.以用户需求为导向：学科服务的组织和实施[J].浙江教育学院学报,2011(1):69-72,91. |
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| 作者姓名： | 陈勤 |
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| 作者单位： | 杭州师范大学图书馆,浙江杭州,310036 |
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| 摘 要： | 学科服务是对现行高校图书馆服务机制和模式的创新,其目的是增强图书馆服务的专业性、针对性、研究性和即时性,从根本上提高图书馆为教学和科研服务的能力。学科服务区别于通常意义下的普遍服务的本质特点在于：学科服务更注重服务过程对于教学科研创新的支撑;更为贴近高校用户对文献信息的专业性需求;更为动态实时地把握用户需求的不断变化;更为彰显学科馆员隐性知识的外化。
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| 关 键 词： | 高校图书馆 学科服务 知识管理 隐性知识 学科馆员 |
Taking User Needs as a Guide: Organization and Implementation of the Subject Service |
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| CHEN Qin.Taking User Needs as a Guide: Organization and Implementation of the Subject Service[J].Journal of ZHEJIANG Education Institute,2011(1):69-72,91. |
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| Authors: | CHEN Qin |
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| Institution: | CHEN Qin(Library,Hangzhou Normal University,Hangzhou 310036,China) |
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| Abstract: | The subject service is a major innovation in the service mechanisms and patterns of university libraries.Its purpose is to enhance professional,academic and immediate library service.It could fundamentally improve the service capability of university libraries for teaching and research.The subject service is different from common services in that:(1)it pays more attention to the support of service processes in teaching and research innovation;(2)it better meets the professional needs of library users for in... |
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| Keywords: | university library subject service knowledge management tacit knowledge subject librarian |
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