Determinants of PhD student satisfaction: the roles of supervisor,department, and peer qualities

Understanding the determinants of PhD student satisfaction is likely to become increasingly vital for universities as student satisfaction rankings already ubiquitous at undergraduate and master degree levels extend more broadly to the PhD level. Moreover, as PhD student populations and university competition become increasingly transnational, there is a growing need to understand cross-nationally common determinants of satisfaction. Building on prior research into PhD student satisfaction, and drawing upon relevant conceptual and metrical refinements in the measurement of satisfaction from cognate domains of psychology, we use cross-sectional data (N?=?409) from PhD candidates across the sciences, social sciences and humanities in 63 universities from 20 countries to examine how overall PhD student satisfaction is determined by, respectively and in combination, supervisor, department and peer-group, in terms of both their academic qualities and supportiveness. Taken together, we find that supervisor supportiveness is the greatest predictor of PhD student satisfaction, but that supervisor academic qualities have no significant effect. However, both the academic qualities and supportiveness of departments significantly predict PhD student satisfaction, suggesting university departments and PhD supervisors would ideally work jointly, and perhaps more closely than many currently do, to achieve competitive levels of PhD student satisfaction.     

Exploring students’ calibration of self reports about study tactics and achievement

When students self-regulate studying, they monitor achievement and study tactics. Proximal input to monitoring is perceptions that the student constructs based on experience. Productive self-regulation theoretically requires strong correspondence between (a) perceptions of achievement and actual achievement and (b) perceived use of study tactics and actual use of study tactics. That is, calibration should be high. Students studied using a software tool that traced study tactics they used. Subsequently their self-reports about study tactics and estimates of achievement were gathered, and a test was administered. Students were slightly positively biased (overconfident) about their achievement and moderately positively biased about (overestimated) their use of study tactics. An individual difference measure of calibration was very high for achievement but modest for study tactics. It is explained why calibration of self-reports about study tactics did not predict achievement, examine theoretical links between calibration and other prominent constructs, and discuss issues of self-regulated learning.     

Self-regulated learning: the role of motivation,emotion, and use of learning strategies in students’ learning experiences in a self-paced online mathematics course

Enrollment in online remedial mathematics courses has increased in popularity in institutions of higher learning; however, students unskilled in self-regulated learning (SRL) find online remedial mathematics courses particularly challenging. We investigated the role of SRL, specifically motivation, emotion, and learning strategies, in students’ learning experiences in a remedial online mathematics course. With an online survey of 229 college students, we found that student motivation explained a small portion of variance in achievement; whereas student motivation and emotion explained a significant portion of variance in satisfaction. In addition, significant differences in motivation and emotion were found in passing and nonpassing students; however, learning strategies did not influence student achievement and satisfaction. Implications for teaching and learning in self-paced online remedial mathematics courses are discussed.     

What makes students satisfied? A discussion and analysis of the UK’s national student survey

This paper analyses data from the National Students Survey, determining which groups of students expressed the greatest levels of satisfaction. We find students registered on clinical degrees and those studying humanities to be the most satisfied, with those in general engineering and media studies the least. We also find contentment to be higher among part-time students, and significantly higher among Russell group and post-1992 universities. We further investigate the sub-areas that drive overall student satisfaction, finding teaching and course organisation to be the most important aspects, with resources and assessment and feedback far less relevant. We then develop a multi-attribute measure of satisfaction which we argue produces a more accurate and more stable reflection of overall student satisfaction than that based on a single question.     

RECENTLY PUBLISHED DISSERTATIONS ON COMMUNITY AND JUNIOR COLLEGES

The use of student satisfaction measures remains an almost universal practice in higher education despite controversy regarding their usefulness and validity. Even with their prevalent use, and the importance placed on them for outcomes assessment and faculty evaluation, little research has examined personality factors that influence students while completing satisfaction measures. The role that emotional awareness plays in the evaluative judgments students make was the focus of the current study. Results indicate that community college student satisfaction ratings are influenced by the interaction of gender, emotional awareness, and awareness of physiological states.     

The Effect of Team‐Based Learning on Student Attitudes and Satisfaction

We examined student attitudes toward a team‐based learning method known as the readiness assurance process encompassing team exams to model how student satisfaction is initially shaped and subsequently changed over time as a function of scholastic performance and perceived development of professional skills (PS). We found that students were generally positively disposed toward the learning method and recognized its benefits in terms of developing teamwork skills. A regression analysis of student responses to an instrument distributed directly after each of four quizzes given over the course of a semester leads to the inferences that satisfaction with the method depends minimally upon the immediate feedback provided by student performance on a quiz and more critically upon student perceptions of how it has enhanced their PS. There is also shown to be a strong carryover effect in satisfaction with the method in successive uses. The results suggest that student attitudes are shaped by multiple, high‐level goals, and not just scholastic performance. The study also evidences the need to study learning interventions over multiple uses rather than through a one‐shot design.     

大学生党员网络影响力的调查

网络影响力指的是通过网络平台来影响和改变他人的想法和行为的能力。对部分高校各年级2495名学生党员的问卷调查表明，大学生党员网络政治表达意愿强，但理性辨别能力显不足，自我评价高于道德行为，但对谣言等网络不道德现象敢于制止，学生党员的总体参与度不高，影响力不大，学生党员对网络交友的认可度较高。     

沟通分析理论在高校辅导员教育艺术中的探索

为了加强和改进大学生思想政治教育,提高辅导员思想教育工作的有效性,我们引用了沟通分析理论,并为辅导员如何运用该理论与学生沟通提供对策,对高校思想教育提供研究依据。     

How Community College Faculty Members May Improve Student Learning Productivity in Their Online Courses

Eleven experienced community college faculty members were interviewed to elicit examples of how they improved student learning productivity in their online courses. The 11 faculty members represented eight different states, nine different fields or disciplines, and all were permanent or full-time faculty members at community colleges in the southern or western states. Based on a thematic analysis of the examples given, improvement in student learning occurred by (a) emphasizing seven approaches to increase student engagement, (b) using six different structuring tactics to focus student attention on learning, (c) using assessment techniques to improve learning, and (d) pursuing a personal passion for online teaching. These findings suggest that faculty can and do find ways to use different tools in different ways to improve student learning productivity in community colleges.     

我国大学新生专业满意度的影响因素

对全国31个地区132所本科院校35444名大学新生的调查显示,我国大学新生的专业满意度受到学生的个人特性及其专业选择、家庭背景与高中（中职）经历、高校类型与专业自身等方面共16个因素的显著影响。其中,学生是否按志愿录取、他们选择专业时对自己兴趣的考虑程度以及专业本身是影响大学新生专业满意度的三个最主要因素。     

Improving the student learning experience through dialogic feed-forward assessment

Abstract

Assessment feedback from teachers gains consistently low satisfaction scores in national surveys of student satisfaction, with concern surrounding its timeliness, quality and effectiveness. Equally, there has been heightened interest in the responsibility of learners in engaging with feedback and how student assessment literacy might be increased. We present results from a five-year longitudinal mixed methods enquiry, thematically analysing semi-structured interviews and focus groups with undergraduate students who have experienced dialogic feed-forward on a course in a British university. We use inferential statistics to compare performance pre and post-assessment intervention. The assessment consisted of submitting a draft coursework essay, which was discussed and evaluated face-to-face with the course teacher before a self-reflective piece was written about the assessment process and a final essay was submitted for summative grading. We evidence that this process asserted a positive influence on the student learning experience in a number of inter-related cognitive and affective ways, impacting positively upon learning behaviour, supporting student achievement and raising student satisfaction with feedback. We advocate a cyclic and iterative approach to dialogic feed-forward, which facilitates learners’ longitudinal development. Programme teams should offer systematic opportunities across curricula for students to understand the rationale for and develop feedback literacy.     

The Effects of Discipline on Deep Approaches to Student Learning and College Outcomes

“Deep learning” represents student engagement in approaches to learning that emphasize integration, synthesis, and reflection. Because learning is a shared responsibility between students and faculty, it is important to determine whether faculty members emphasize deep approaches to learning and to assess how much students employ these approaches. This study examines the effect of discipline on student use of and faculty members’ emphasis on deep approaches to learning as well as on the relationships between deep approaches to learning and selected educational outcomes. Using data from over 80,000 seniors and 10,000 faculty members we found that deep approaches to learning were more prevalent in Biglan’s soft, pure, and life fields compared to their counterparts. The differences were largest between soft and hard fields. We also found that seniors who engage more frequently in deep learning behaviors report greater educational gains, higher grades, and greater satisfaction with college, and that the strength of these relationships is relatively consistent across disciplinary categories.     

Organizational Practices Enhancing the Influence of Student Assessment Information in Academic Decisions

Student assessment should not be undertaken as an end in itself but as a means to educational and institutional improvement. The purpose of our study is to provide systematic empirical evidence of how postsecondary institutions support and promote the use of student assessment information in academic decision making. We use linear regression to determine which institutional variables are related to whether student assessment data is influential in academic decisions. Our conclusion is that student assessment data has only a marginal influence on academic decision making. Our data show there is slightly more influence on educationally related decisions than on faculty-related decisions, but in neither case is student assessment data very influential. Nonetheless, we did find several significant predictor variables in our model, including: the number of institutional studies relating students' performance to their interactions with the institution; conducting student assessment to improve internal institutional performance; involving student affairs personnel in student assessment; the extent of student assessment conducted; and the extent of professional development related to student assessment that is offered to faculty, staff, and administrators. These findings vary by institutional type.     

Being our best: Understanding the relationship between empowerment and employee engagement among midlevel student affairs professionals

Over the last few decades, there has been a significant increase in the number of student service personnel, yet demand has outstripped this growth leading to turnover and low employee satisfaction. Scholars and practitioners alike have called for increased levels of empowerment of these workers, but the outcomes of this approach need further analysis. We utilize data from a survey of international centre directors in the United States and employ a partial least squares-based structural equation modelling to investigate the relationship between empowerment and employ perceptions including work satisfaction, organizational commitment, perspective of leadership and personal engagement. Specifically, trust meaning and personal consequence are strong components of empowerment in this sample. Our results indicate a positive relationship between empowerment and job satisfaction, organizational commitment and perspectives on leadership. In addition, we find that organizational commitment mediates the relationship between empowerment and personal engagement.     

The Role of Policing Education in College Student Satisfaction with Police

While we know a great deal about how justice education may benefit those who work in the justice system, studies have yet to examine the potential impact of justice education among college student citizens more generally. We investigate the impact of police-related courses on students’ satisfaction with police officers. Specifically, we examine how the number of policing courses taken is related to perceptions of officer fairness and reported police satisfaction and whether these relationships vary across race. Analyses indicate that race is an important influence on the relationship between policing education and perceptions of fairness. Among white students, education was unrelated to perceptions of procedural justice in encounters with police. In contrast, policing education was a significant predictor of procedural justice perceptions for African-American males. Among African-American males, students who had completed more police-related education were less likely to report that they had been treated fairly during police encounters. We also find racial variation in the relationship between procedural justice and police satisfaction.     

When empathy hurts: Modelling university students’ word of mouth behaviour in public vs. private universities in Syria

This study examines and compares word of mouth (WOM) behaviour among university students in Syria. To date, little is known about this important phenomenon which is surprising given the deregulated education market in Syria that allows for private universities to compete for students alongside public universities. Using a mixed methods research design and structural equation modelling, our results show faculty individualised attention and student satisfaction were found to be positively related to university image. Further, student satisfaction and university image were found to be direct sources of students’ positive WOM behaviour. We found a moderating effect of university ownership type on university image. Interestingly, we identified six themes showing how support staff empathy could be seen as a source of low student satisfaction. These were defined as deception/credibility/soft‐soapers/suspiciousness: when support staff coax something out of students; confusion/role conflict: resulting from the diverse roles played by support staff while interacting with students; unfairness: when a student notices discrimination in the level of empathy between their peers; privacy: when support staff empathy can be perceived as a kind of intrusion; self‐congratulatory: when a support staff member shows off or praises their empathy; and support staff/student ratio: when this ratio is seen to be small, the empathy effect reverses.     

影响学生自我调节学习的因素

学会学习，即掌握学习的策略及其应用，意味着学生能够有意识地监控自己的学习行动，从中发现适宜学习的策略并应用策略调节自己的学习行动。本文借助社会——认知学习模式的理性分析，通过对上海电子工业学校的调查，以确定哪些因素对中国中专生自主性学习行为的影响最为显著，从而发现影响学生主观自我调控行为的个性特点以及环境因素，促进学生自我调节学习能力的发展。     

Do Charters Pose a Threat to Private Schools? Evidence from Nationally Representative Surveys of U.S. Parents

Charter schools increasingly challenge both district and private schools for student enrollments in the United States. With more parents able to choose among the sectors, the success of each in attracting students will turn in part on the levels of satisfaction provided to families who enroll. We analyze data from two nationally representative surveys of parental perceptions. Private school parents are the most satisfied with the climate, student behavior, and school-to-parent communications in their child’s school, but the gap between private school parents and charter parents is much less than the one between private school parents and those in district schools. We find little difference across sectors in satisfaction with school infrastructure and in school–parent communications about student behavior. Because charters, like district schools, are free, this narrowing of the satisfaction gap between the tuition-based and free school sectors may erode the size of the private sector.     

International student satisfaction with,and behavioural intentions towards,universities in Victoria

International students make a vital contribution to the Australian economy. Due to their importance, a number of studies have been undertaken to examine the living experiences, attitudes and behaviours of international students in Australia. However, very few studies have examined international students' overall satisfaction with their university experience. The primary objective of this paper is to measure the influence of six individual university service factors on international students' satisfaction, and its subsequent impact on behavioural intentions. The results from the structural equation modelling analysis revealed that overall student satisfaction is influenced by the level of satisfaction with academic services, courses offered, access and augmented services. In contrast, administrative services and physical evidence were found to have a non-significant impact on overall satisfaction. Analysis also revealed a strong relationship between overall satisfaction and behavioural intentions.     

Are more able students in higher education less easy to satisfy?

Student satisfaction gains an increasingly central position in the context of quality measurements. However, student satisfaction can also be stipulated as an important motivational factor for students as learners. This study combines this perspective on student satisfaction with the notion of differences in students’ ability. We hypothesize that differences in ability result in differences in student satisfaction. In line with concepts of high ability education, it is additionally hypothesized that this relation is mediated by educational stimulation—divided in cognitive, creative and professional stimulation—as well as by participation in honour programmes. A structural equation modelling (N = 733) of factors affecting student satisfaction in higher education shows that cognitive, creative and professional stimulation are the largest influencers of bachelor students’ sense of satisfaction. The interrelation between these three aspects of educational stimulation also shows the complexity of higher educational practice, since it suggests that cognitive stimulation cannot be realized without a creative factor, and vice versa. Professional stimulation needs both. Furthermore, the results show that educational stimulation mediates the effect of students’ ability on their educational satisfaction. This implies that changes in education can indeed influence students’ educational satisfaction, especially by providing educational quality. Finally, considering students’ ability level, it is shown that especially cognitively abler students are less easy to satisfy. The combination of educational stimulation and ability suggests that especially the more cognitively able students do not feel themselves sufficiently cognitively or creatively stimulated, and hence are less satisfied in vocational higher education.