The Influence of Personal Control and Environmental Distraction in Open‐Plan Offices on Creative Outcome

In this study, the researchers developed and tested a new model of how individual perception about the work environment in open‐plan offices (in terms of personal control and environmental distraction) affect creative outcome through environmental satisfaction and social interaction. The partial least squares of structural equation model (PLS‐SEM ) was used to analyze data. The respondents were 238 employees working as programmers and designers in creative mobile industries that are supported by or clustered in creative multimedia companies in a multimedia super corridor in Malaysia. The findings showed that personal control over the work environment has a significant effect on individuals’ satisfaction with the work environment, social interaction, and creative outcome. The results also indicated that environmental distraction has no significant effect on creative outcome. Managers, space designers, and architects can use the knowledge of this study to give building users as much control as they need to positively affect their work behavior and outcome.     

How Not to Work and Play with Others: An Updated Taxonomy of Dysfunctional Individual Behaviors in Groups

Much of what we do in today's organizations involves working collectively in groups or teams. Certain individual behaviors hinder this effort. In this article, the author proposes a taxonomy of dysfunctional individual group member behaviors that is informed by the much‐cited list of self‐serving behaviors proposed by Benne and Sheats in 1948. This taxonomy identifies six individual dysfunctional behaviors using the categories of personal relating, power, and performance.     

山西省高校教师工作满意度的调查研究

通过对山西省七所高校281名教师进行的工作满意度的调查研究表明:女性教师要比男性教师的工作满意度要高,但在工作满意度的各个维度上并无显著差异;不同婚姻状况在上级满意度、工作环境满意度、晋升的满意度上存在差异显著。未婚教师整体上要比已婚教师的工作满意程度高。不同年龄段的高校教师在工作满意度的各个维度上差异均显著,尤以30-39岁、40-49岁年龄段的高校教师工作满意度的得分低;不同学历的高校教师在对上级、对工资的满意度上差异显著;不同职称的高校教师在工作满意度的各个维度上差异均为显著,讲师与副教授工作满意度的得分较低;不同工作时间的高校教师在工作本身满意度、上级满意度以及工作环境满意度的维度上存在显著差异,工作时间为11-20年的高校教师各项工作满意度的指标得分均较低。     

The personal and professional selves of teachers: stable and unstable identities

In much educational literature it is recognised that the broader social conditions in which teachers live and work, and the personal and professional elements of teachers' lives, experiences, beliefs and practices are integral to one another, and that there are often tensions between these which impact to a greater or lesser extent upon teachers' sense of self or identity. If identity is a key influencing factor on teachers' sense of purpose, self‐efficacy, motivation, commitment, job satisfaction and effectiveness, then investigation of those factors which influence positively and negatively, the contexts in which these occur and the consequences for practice, is essential. Surprisingly, although notions of ‘self’ and personal identity are much used in educational research and theory, critical engagement with individual teachers' cognitive and emotional ‘selves’ has been relatively rare. Yet such engagement is important to all with an interest in raising and sustaining standards of teaching, particularly in centralist reform contexts which threaten to destabilise long‐held beliefs and practices. This article addresses the issue of teacher identities by drawing together research which examines the nature of the relationships between social structures and individual agency; between notions of a socially constructed, and therefore contingent and ever‐remade, ‘self’, and a ‘self’ with dispositions, attitudes and behavioural responses which are durable and relatively stable; and between cognitive and emotional identities. Drawing upon existing research literature and findings from a four‐year Department for Education and Skills funded project with 300 teachers in 100 schools which investigated variations in teachers' work and lives and their effects on pupils (VITAE), it finds that identities are neither intrinsically stable nor intrinsically fragmented, as earlier literature suggests. Rather, teacher identities may be more, or less, stable and more or less fragmented at different times and in different ways according to a number of life, career and situational factors.     

Examining Herzberg’s Theory: Improving Job Satisfaction among Non-academic Employees at a University

This study reports the results of a survey of 2700 employees in business operations at a large public, research university. The analysis tests Herzberg et al.’s (1959) well-known, duality theory of motivators and hygiene factors and the impact of personal characteristics and job characteristics on perceptions of the work environment and job satisfaction. The results offer inconclusive support of Herzberg’s theory although the work itself is the strongest predictor of job satisfaction after controlling for both personal and job characteristics. The study concludes by discussing both practical implications, for those in leadership positions in a university, and theoretical implications for researchers interested in exploring job satisfaction in a higher education context. The authors wish to thank Eric Dey for his generous comments on earlier drafts of this paper.     

Analyzing the interaction of performance appraisal factors using interpretive structural modeling

In today's changed environment where the economy and industry are driven by customers, business is open to worldwide competition. Manufacturing firms have looked at employee performance improvement as a means to succeed. These findings advocate setting up priorities for employee performance improvement. This requires a continuous improvement training program. In this article, interpretive structural modeling is used to analyze interrelationships among performance appraisal factors to design and plan a training program for employees.     

Academics' commitment and job satisfaction: Tenure- vs. non-tenure-track in South Korea

This study analyses academics' commitment and job satisfaction according to full-time non-tenure-track (FTNT) and full-time tenure-track (FTT) in South Korea's changing academic environment. Data were collected from the 2018 Academic Profession in the Knowledge-Based Society Survey. One-way analyses of variance show no statistically significant differences in professional commitment (PC) and organisational commitment (OC) between FTNT and FTT academics, but FTNT academics exhibit significantly lower job satisfaction. Hierarchical linear regression models indicate that OC positively relates to job satisfaction, but PC is not statistically significantly associated with job satisfaction. This study argues that work conditions and stable positions are important factors in job satisfaction, though committed academics are likely to remain with the profession and organisation. These findings have implications for the treatment of academics and for university hiring and promotion procedures in today's changing academic environment.     

工作体验与留住人才

工作体验不像薪酬福利那样容易量化,它主要包括员工努力和绩效得到的认可和赏识,工作和生活的平衡,企业文化、个人发展机会以及工作环境等多方面的因素影响。薪酬和福利不是留住人才的唯一方法。工作体验是现代企业留住人才的重要手段,也是目前企业员工评价心目中最佳企业需要考虑的一个重要因素之一。     

Implications of job rotation literature for performance improvement practitioners

Job rotations have existed as a means of developing individual knowledge and skills since the industrial revolution, and in today's dynamic global workplace, they afford organizations an opportunity to manage changing psychological work contracts and employee desires for self‐managed careers. Through the systematic mining of psychology, business, management, and educational databases, this literature review provides a summary of job rotation practices, individual and organizational benefits, likely costs associated with job rotations, and implications for practitioners. Findings indicate that while employees seek learning and marketability over job security and stability, organizations strive to maintain continuity and internal growth and development of their workforce. Job rotations can appease both individuals and organizations through enhanced knowledge and skills, facilitation of greater job satisfaction, and identification of individual strengths for optimal organizational performance. However, these benefits come at a price to the individual and the organization in the form of increased work/life conflict, potentially higher training costs, and possible lower work unit morale. Conclusions are presented on the practical implications and recommendations for implementing job rotations and integrating the practice into performance improvement models.     

Realities and Feelings in the Work of Primary Heads

This article examines the affective nature of day‐to‐day primary school headship. The author points to differences in the kinds of tasks that heads do each day and suggests that these determine their prevailing feelings. A distinction is made between work that merely keeps the school operating and work that helps the head to shape the school. It is argued that the former provides few satisfactions for heads, while satisfactions gained from the latter are often transient. Spending time with children is an aspect of ‘personal work’ that provides heads with their most deeply felt satisfactions. One effect of the government's reforms is to intensify those features of heads’ work that offer little emotional sustenance, while eroding those that do     

Understanding teacher empowerment: Teachers' perceptions of principal's and immediate supervisor's empowering behaviours,psychological empowerment and work-related outcomes

This study examined the predictive relationships among teachers' perceptions of principal's and immediate supervisor's empowering behaviours, teachers' psychological empowerment and three teachers' work-related outcomes in terms of job satisfaction, organisational commitment and professional commitment. 304 teachers in Singapore participated in this study. Results from path analysis indicated that the four dimensions of psychological empowerment (i.e. ‘meaning’, ‘competence’, ‘autonomy’, and ‘impact’) mediated the relationships between teachers' perceptions of immediate supervisor's empowering behaviours and teachers' work-related outcomes. However, only ‘meaning’, ‘autonomy’ and ‘impact’ dimensions of psychological empowerment mediated the relationships between teachers' perceptions of principal's empowering behaviours and teachers' work-related outcomes.     

情绪劳动、工作压力与工作满意度关系研究

金融业为使顾客感受宾至如归的感觉,第一线服务人员即使碰到顾客无理要求,也必须压抑负面情绪,展现亲切微笑,让顾客感到满意即为情绪劳动基本精神,此作法将增加金融业第一线服务人员工作负荷,形成工作压力来源,进而影响工作满意度。本文以某金融业第一线服务人员为研究对象,探讨情绪劳动、工作压力与工作满意度之因果关系,运用问卷调查,便利抽样方法共发放207份,有效问卷为205份。实证发现,情绪劳动对工作满意度具有正向显着影响、工作压力对工作满意度、情绪劳动对工作压力具有负向影响。本文提出结论、管理启示,作为金融业参考。     

本专科毕业生的专业兴趣吻合度对就业满意度的影响研究

基于2021年全国高校毕业生就业状况调查数据,分析本专科毕业生的专业兴趣吻合度的影响因素,研究专业兴趣吻合度对就业满意度的影响,并分性别和学科进行异质性分析。研究发现：第一,性别、家庭背景、人力资本、学校背景等是毕业生专业兴趣吻合度的重要影响因素,男性、优势家庭背景、本科、人文社科专业、学业表现与综合素质更好、东部（非“北上广”）地区高校的毕业生,专业兴趣吻合度更高;第二,专业兴趣吻合度对毕业生的就业总体满意度与工资福利、工作地点、工作稳定性、个人发展空间、社会地位、独立自主性等单项满意度均存在正向促进作用,其中,对个人发展空间满意度的影响最大,对工资福利和工作稳定性满意度的影响最小;第三,专业兴趣吻合度对不同性别和学科毕业生的就业满意度存在异质性影响,男生和理工农医专业毕业生的就业满意度受专业兴趣吻合度的正向影响更大。     

Impact of Virtual Work Environment on Traditional Team Domains

An extensive literature review and a phenomenological heuristic case study examined a virtual work team to determine what were salient domains of the team and determine the effect the virtual work environment had upon these domains. The study determined that post‐modern philosophy and postindustrial society are linked to changes in the marketplace and the development of virtual work environments. Seven team domains were identified. The virtual work environment affects the communication domain of teams most strongly. This effect impacts the remaining domains. Decision processes were determined to be narrower and featured conformity. Effectiveness was shown to be diminished by the reduction of social facilitation and increase in social loafing. Leadership was affected by the change in the communication network from an all‐channel network to a wheel network. Relationship and trust were affected by erosion of trust. Roles changed with the team's reduced ability to resolve differences and execute detailed action. Purpose became more task‐oriented. Technology emerged in the study as the new virtual team domain. Factors involved in team members' satisfaction were related to personality, isolation, and team membership.     

Quality assessment and quality assurance in distance teacher education

Governments around the world have increasingly used distance education (DE), both preservice and inservice, to overcome conventional, campus‐based programme constraints in funding, access and student places. DE programmes have shown that they can expand assess to teacher education, but still need to demonstrate that they can produce teachers of the quality needed for today's schools. Quality assessment systems have been developed, using either examinations or impact studies, to demonstrate programme effect on graduate outcomes related to good teaching. Quality assurance systems have been designed, based on the concept of the ‘learning organisation’, to assure continuous improvement in programme conditions related to the desired outcomes. Quality assessment and assurance systems are reviewed and some examples of quality DE programmes presented.     

Trauma Counsellors’ Quality of Life

Mental health professionals working with trauma survivors often experience both psychological costs (e.g., compassion fatigue) and benefits (e.g., compassion satisfaction). In this study, trauma counsellors’ individual characteristics as well as workplace conditions were examined to determine their relative influence on compassion fatigue and compassion satisfaction. Lack of control over workplace, over-involvement with clients, and secondary exposure to clients with serious trauma symptoms were significantly related to compassion fatigue. Counsellors’ perceived control of the workplace, personal trauma history, and years of clinical experience were significantly related to compassion satisfaction.     

上海市高校专职辅导员工作满意度调查与分析

通过问卷调查,查阅相关资料,了解上海市高校专职辅导员目前的工作满意度状况,从自我认同、社会认同、工作环境、工作效果四个维度,对不同性别、不同年龄、不同工作年限、带班学生人数不同进行调查分析。结果显示:辅导员总体满意度较高,但在各维度上的表现却有较大不同。不同性别的辅导员在工作环境、总体满足感上呈显著差异;不同年龄的辅导员社会认同呈显著性差异;带班学生人数差异,工作满意度在社会认同、工作环境、工作效果及总体满足感上均存在非常显著的差异。     

Job Satisfaction Among Jordan’s Kindergarten Teachers: Effects of Workplace Conditions and Demographic Characteristics

The main objective of this study was to examine the job satisfaction levels of Jordanian kindergarten teachers in relation to work-related dimensions and socio-demographic variables. The sample consisted of 264 randomly selected teachers working in private kindergartens in Amman. To meet the study’s objectives, a two part questionnaire was developed soliciting information about (1) teachers’ age, marital status, and level of education, and (2) level of satisfaction with the physical environment, school relations, working conditions, children’s behavior, and parent participation. The findings of this study revealed that Jordan’s kindergarten teachers experience an overall average level of job satisfaction. While teachers were highly satisfied with their kindergarten classroom physical environments and their relationships within the school, teachers reported average satisfaction levels with their working conditions, children’s social behaviors, and parent participation. Significant relations were found between teachers’ personal-related dimensions and job satisfaction. Several recommendations are made including a call for regulating the working conditions in the kindergarten private sector in accordance with existing international policies that promote teachers’ job satisfaction.     

Beginning teachers’ job experiences in multi‐ethnic schools

Multi‐ethnic schools in Flanders are frequently portrayed – both in popular media and research – as highly problematic working environments for (beginning) teachers. This article reports on an exploratory study of beginning teachers’ experiences in one secondary multi‐ethnic school in Flanders. Based on data from questionnaires, document analysis and semi‐structured interviews with both six beginning teachers and two mentors, the study concluded that the structural and cultural working conditions as well as the personal belief systems of the teachers were essential to understand the actual impact of the multi‐ethnic character of the school on new teachers’ job experiences. Due to the mediating role of these factors, beginning teachers do not consider the multi‐cultural character of their working environment as problematic as such.     

Effects of Reporting Levels on Team Workers in New Business Sectors

The literature provides evidence for the effects of number of reporting levels on employees’ attitudes and, in turn, their reactions to work and work context. However, little empirical attention has been paid to understand implications of the number of reporting levels on employees. This study investigated the differential effects of number of reporting levels on employees in teams in terms of opportunities for promotion, opportunities for lateral transfer, satisfaction with work environment, and team process. Survey methodology was used, and 281 respondents who fulfilled the selection criteria set for the study responded. To examine the hypothesized relationships, logistic regression was performed. The findings supported the hypothesis that employees perceive more opportunities for promotion when many reporting levels (three to five in the present study) exist. Further, the findings supported the hypothesis that employees perceive more satisfaction with the work environment when few reporting levels (two in the present study) exist.