The library's role in the management and funding of open access publishing

This survey presents information on library management of open access resources, institutional involvement in open access funding, and the role librarians see themselves playing in this model in the future. 149 responses from 30 different countries were included. 94% of respondents were librarians, and the remaining 6% consisted of faculty, students, and other library staff. Results showed that most libraries are cataloging open access journals, though they usually represent only 1–5% of total listings. The responsibility for funding open access is more likely to fall on the author or a granting organization than the library or institution. 23% of libraries in this survey help finance open access, and one‐third of these had established criteria for funding. While librarians disagreed on the appropriate level of their involvement in the publishing process and financing of article charges, the majority viewed the library as an important advocate for open access publishing in their institution.     

User acceptance of intergovernmental services: An example of electronic document management system

The traditional focus of intergovernmental services research has been on technological development, not on user acceptance; yet user acceptance of intergovernmental services in each electronic government (e-Government) implementation affects the ultimate success of the e-Government project. In the e-Government implementation context, many governments have invested huge amounts of money and manpower to make intergovernmental services both available and user-accepted, although some individuals have no intention of using them. The electronic document management system (EDMS) is the most popular intergovernmental service in the e-Government project. Thus, e-Government researchers need to identify the factors that determine user acceptance of EDMS.     

User Fees

No abstract available for this article.     

天津图书馆联盟用户管理系统用户分析与鉴别模块设计及其功能研究

以天津图书馆联盟为例,论述了图书馆联盟用户管理系统的用户分析与鉴别模块的主要内容及其功能。用户分析模块主要采取职业分类的标准对用户信息进行分析,而用户鉴别主要通过分析用户特征,将他们分成不同的用户群,从而便于图书馆了解用户的需求及其规律,制定服务计划,建立个性化主动服务机制。     

多平台下文献传递用户评价和用户行为的研究

认为用户在使用文献传递平台的过程中会根据自身体验产生一系列的评价,这些评价影响着用户行为。基于“用户行为还原法”,建立文献传递用户评价与用户行为关系模型。对21位资深文献传递员进行访谈,总结出影响用户评价的因素,将这些因素与文献传递用户的4类行为（选择平台、信息检索、提交申请、获取文献）一一对应进行分析,最后为文献传递平台管理机构提出建议：①保证文献获取率;②提高服务效率;③加强资源整合与揭示;④简化流程,方便读者。     

面向用户认知需求的图书馆用户画像研究

借鉴用户认知需求的研究现状以及用户画像在图书馆的应用实践,提出面向用户认知需求的图书馆用户画像系统模型,在标签体系中选取用户基本属性数据、动态行为属性数据、互动属性数据、偏好属性数据,借助文本处理、深度学习等技术以及社区发现、标签传播等监督技术对数据分别处理和预测,并提出基于用户认知的需求预测、个性化体现、社区发现、决策调整4大分析应用,对于构建、完善用户画像认知体系有较大的促进作用。     

The User and the Library

A library's success depends in large part on communication it shares with its users. Formal theory of communication information can be useful in examining the process, which is central to library use. Communication models are presented which display graphically elements of the process. The places of the library and the librarian in the models are discussed. Also presented are the concept of information (particularly as it relates to libraries)and data on information output. The key to all discussion is the library-user exchange and the importance of effective communication to public service in libraries.     

Online Catalogs and the User

Online catalogs are more than an extension of the card catalog. They are something entirely new and under continuous de- velopment. Although users are enthusiastic about online catalogs. their ositive attitude may change unless certain problems are cor- rectef The library profession should develop specifications for on- line catalogs that w~ll help eliminate user problems. Online catalogs interact with the user and can give himlher a sense of control if more modes of access for effective retrieval are designed. Online catalogs of the future should be more efficient if librarians have greater input in their design.     

University librarians' perspectives on an importance-performance analysis of authentication system attributes and their attitudes towards authentication log visualization

The means through which the university libraries provide access to electronic resources (e-resources) for their patrons and the way they operate could be enhanced through an authentication system. Such a system can help address the challenges of seamless access to e-resources for patrons, and can also provide information for university librarians to further understand and explore patrons' demands. The purpose of this study was to investigate the perception gap (i.e., importance and satisfaction) of university librarians regarding authentication services, and their attitudes towards the visualization of online libraries' usage logs. Moreover, this study developed a dashboard platform to visualize readers' behavior when using online resources and to understand university librarians' attitudes towards the library statistics dashboard. As a result, it was found that one system quality attribute and two information quality attributes were identified as high priorities for the intervention. University librarians gave positive feedback on the library statistics dashboard that can present visualizations of the authentication logs to further explore patron behavior of using e-resources. This also shows that the results can help identify strategic focus areas to evaluate authentication systems and library statistics dashboard as alternative technologies to assist university librarians in exploring patrons' e-resource usage behaviors.     

Teaching the User

No abstract available for this article.     

End User Searching

No abstract available for this article.     

Library User Behavior

No abstract available for this article.     

User Education Column

No abstract available for this article.     

User Education Column

No abstract available for this article.     

图书馆用户信息资源化过程中用户隐私信息保护问题与对策

[目的/意义] 用户隐私信息保护是图书馆用户信息资源化的前提和基础。[方法/过程] 采用文献调研和访谈法研究大数据环境下图书馆用户信息资源化各环节中的信息安全问题。[结果/结论] 提出在开发利用用户个人信息过程中,图书馆通过合法采集、妥善加工保管、合理使用、受控共享等方式保护个人信息特别是敏感信息或隐私,增进图书馆与用户之间相互信任,密切两者之间关系,实现图书馆永续发展。     

基于用户需求的图书馆用户满意实证研究

通过对图书馆用户满意和用户需求的研究成果进行梳理,分析图书馆用户满意的构成维度、影响因素、用户需求特征,以及用户需求与满意之间的关系;从需求角度出发,构建图书馆用户满意度模型.采用问卷法对高校图书馆和公共图书馆的用户进行调查以收集原始数据,采用结构方程模型进行模型验证.研究发现:用户需求与感知的不一致会直接影响其对图书馆的满意度;图书馆用户整体满意度由信息资源满意、信息服务满意、信息系统满意组成,这三种满意度分别都会正向影响图书馆整体满意度;信息资源满意会正面影响信息系统满意,信息服务满意会正面影响信息资源满意,而信息系统满意也会正面影响信息服务满意.     

OAI-PMH Harvested Collections and User Engagement

ABSTRACT

Discovery tools are used in libraries to bring together books, articles, and other resources. Research has focused on user and librarian evaluation of these tools, but there are few evaluations of non-book and non-article sources. Discovery tools can also include metadata for local collections harvested through the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH). Creating these harvests can be time consuming for staff, so it is important for libraries to understand if and how patrons use these records. The University of Nebraska-Lincoln Libraries (UNL Libraries) harvests metadata from local collections into the Encore discovery tool. A study was conducted to analyze patron use of OAI-harvested records. This study analyzed usage data for harvested collections obtained from different discovery sources and referrals through Encore. Google Analytics was used to evaluate searcher behavior differences between content referred through Encore and other referrals. Although discovery through Encore did not result in high numbers of traffic, there is evidence that patrons who discover records through Encore take more time looking through records than patrons using other discovery methods. This increase in time is a measure of engagement and may be reason enough for libraries to consider adding OAI-harvested collections to their discovery tool.     

Academic Reference Departments and User Groups

No abstract available for this article.