Information-Seeking From Organizational Communication Sources During Healthcare Technology Change

This study collects survey data (n = 345) from a healthcare organization in the early stages of electronic health record (EHR) implementation to understand how a series of organizational communication sources—managers, coworkers, IT personnel, and online organizational sources—impact healthcare employees’ (a) EHR resistance and (b) perceptions of EHR’s relative advantage. Regression results reveal that the levels of EHR information employees sought from coworkers did not predict EHR resistance or perceived relative advantage. Seeking information from managerial sources enhances EHR’s perceived relative advantage and decreases affective EHR resistance but is not related to behavioral or cognitive EHR resistance. Seeking information from IT staff decreased all types of EHR resistance and increased EHR’s perceived relative advantage. Finally, seeking information from online organizational sources increased EHR’s perceived relative advantage and decreased behavioral and cognitive resistance but is not related to affective EHR resistance. Study implications and limitations are offered.     

影响工作倦怠的组织情境因素与高校师资队伍建设

角色压力、组织承诺、组织公正、组织支持感是可影响工作倦怠的因素,因此,高校师资队伍建设应加强对管理者的培训,采取积极措施帮助教师主动应对造成职业倦怠的因素,这样,才能提高教师的工作积极性和工作效率,才能构建和谐发展的高校。     

Managerialism, Organizational Commitment, and Quality of Job Performances among European University Employees

To achieve efficient and effective quality improvement, European universities have gradually adopted organizational strategies, structures, technologies, management instruments, and values that are commonly found in the private business sector. Whereas some studies have shown that such managerialism is beneficial to the quality of job performances of university employees, others have argued that managerialism is largely counterproductive and that it results in lower performances. The latter situation is called a ‘managerialism contradiction’. This paper tests two lines of reasoning underlying a potential contradiction governing the relationship between managerialism and job performances, while using university employee survey data from six European countries (Belgium, Finland, Germany, Netherlands, Sweden, UK). The results tend to support the assumption that managerialism, in these six countries at least, has a positive effect, albeit a modest one, on the quality of performances. The most important conclusion is therefore that there is no managerialism contradiction at work in European universities.     

Effects of support on stress and burnout in school principals

Background: More than ever before, school principals are dealing with stress and burnout, resulting from increasing role demands and decreasing decision latitude and autonomy. Following the Demand–Support–Constraints model, reasons for stress and burnout can be found in the lack of social support in the environment.

Purpose: This longitudinal study investigates whether changes in social support from colleagues, supervisors and/or the broader community affect levels of principal stress and burnout.

Sample: Approximately 26% of Australia’s school principals took part (N = 3572): primary (n = 2660) and secondary (n = 912) spread across all Australian states and territories. Age ranged between 46 and 55 years, and mean leadership experience was 12 years.

Design and methods: Since stress and burnout are psychological phenomena that develop over time, a longitudinal approach was adopted. Data were collected across four waves, spread over four years, from 2011 to 2014.

Results: It was found that social support predicts decreased stress and in turn burnout in school principals, however differences were found according to the type of social support. The data provide strong evidence for a positive effect of stress on burnout (e.g. the more stress at time 2, the more burnout in principals at time 3) and partial support for indirect negative effects of social support on burnout (e.g. the more support from colleagues at time 2, the less burnout in principals at time 3). However, we also found two instances of positive effects of social support from the broader community on burnout. This suggests that the more support principals receive from the broader community, the more likely they are to show burnout symptoms. This might be explained as the ‘the downside of empathy’, where principals who are strongly supported by their community might also feel more connected to that community. When their community is struggling, they are probably struggling as well.

Conclusions: The findings highlight the positive impact the wider school community can play in providing supplementary professional support to the principal. Unbundling or repackaging the job responsibilities with an administrative team that shares the leadership of the school, could be part of the solution.     

Organizational climate, services, and outcomes in child welfare systems

Objective

This study examines the association of organizational climate, casework services, and youth outcomes in child welfare systems. Building on preliminary findings linking organizational climate to youth outcomes over a 3-year follow-up period, the current study extends the follow-up period to 7 years and tests main, moderating and mediating effects of organizational climate and casework services on outcomes.

Methods

The study applies hierarchical linear models (HLMs) analyses to all 5 waves of the National Survey of Child and Adolescent Well-being (NSCAW) with a US nationwide sample of 1,678 maltreated youth aged 4–16 years and 1,696 caseworkers from 88 child welfare systems. Organizational climate is assessed on 2 dimensions, Engagement and Stress, with scales from the well established measure, Organizational Social Context (OSC); youth outcomes are measured as problems in psychosocial functioning with the Child Behavior Checklist (CBCL); and casework services are assessed with original scales developed for the study and completed by the maltreated youths’ primary caregivers and caseworkers.

Results

Maltreated youth served by child welfare systems with more engaged organizational climates have significantly better outcomes. Moreover, the quantity and quality of casework services neither mediate nor interact with the effects of organizational climate on youth outcomes.

Conclusions

Organizational climate is associated with youth outcomes in child welfare systems, but a better understanding is needed of the mechanisms that link organizational climate to outcomes. In addition, there is a need for evidence-based organizational interventions that can improve the organizational climates and effectiveness of child welfare systems.     

中小企业雇员心理契约破裂与组织效果关系研究

我们通过两组样本对中小企业雇员心理契约组织责任的结构进行探索和检验,得出其特有的心理契约四因素结构:发展、交易、关系和保健。然后通过相关分析和层级回归分析验证中小企业雇员心理契约破裂对各组织效果变量的消极影响,并发现交易因素破裂的影响最大,表明在中小企业,物质的补偿和激励是最重要的。最后对研究结果进行讨论并提出人力资源管理建议。     

Applying organizational orientations theory to employees of profit and non-profit organizations

Organizational orientations theory posits three traits (upward mobile, ambivalent, and indifferent) of employees in organizations that are associated with communication traits, temperament, and perceptions of supervisor source credibility. All of these are hypothesized to be associated with organizational communication behavior and organizational outcomes such as employee job satisfaction and motivation. Previous research employing undergraduate student participants has provided support for this theory. Results of the present research indicate that this theory can be applied to typical full-time employees in profit and nonprofit organizations. All studied relationships were found to generate statistically significant results, accounting for substantial variance in each relationship. These results indicate this theory can be applied to employees in a wide variety of organizations. Suggestions for broadening this theory and its application are provided.     

Consider This: A Comparison of Factors Contributing to Employees' Expressions of Dissent

In this study, full-time employees were surveyed to determine the degree to which different considerations factored into their decisions to express upward or lateral dissent. Employees rated considerations similarly when reportedly dissenting to either supervisors or coworkers, with organizational climate and organizational attachment considerations being comparatively stronger than concerns associated with being perceived as adversarial and experiencing retaliation. A comparison across types of dissent revealed that organizational climate, organizational attachment, and adversarial perception/retaliation were more important considerations when employees expressed upward versus lateral dissent. Additionally, results suggested no significant differences in the way management and non-management employees weighed considerations when expressing dissent.     

组织合法性:在组织理性与事实的社会组织之间

组织合法性在组织理性和组织生存和发展的因果链条中处于中间环节,组织理性 通过影响组织合法性来影响组织的生存和发展状态。组织理性与个人理性的一致性是组织内部 合法性的源头,组织理性与社会理性的一致性是组织外部合法性的源头。     

Factors relating to regular education teacher burnout in inclusive education

The aims of the research were to identify the environmental factors that relate to the work of regular school teachers who have students with special needs in their classroom, and to find out the correlation between these factors and teacher burnout. A total 330 primary school teachers filled in a questionnaire that had three parts: (1) personal background data; (2) the Friedman’s burnout questionnaire; and (3) environmental features typical of the work of school teachers that include students with special needs in their classroom, in four areas: psychological features, organizational, structural and social. Results show that the background data that related significantly to burnout was teachers’ attitudes towards inclusion. The more positive the attitude was, the more the teacher experienced burnout in the category of self‐fulfilment. This finding was contrary to the hypothesis of the research. Two other background variables were found to relate to the de‐personalization aspect of burnout, teaching higher‐grade students and having an additional administrative role in school. Two other findings that were found to correlate with higher burnout rates were the number of students with special needs in class (more than 20%) and very little assistance provided to the teacher. Three environmental factors were found to have negative correlation with burnout: the organizational factor, the psychological and the social, with the latter being the most significantly negatively correlated with burnout—i.e. the less social support the teacher experienced, the higher was her level of burnout.     

Examining the link between organizational democracy and employees’ moral development

While much is understood about the role of the family context and educational experiences for moral development, less attention has been devoted to the occupational context. In this research, we used Kohlberg’s approach of moral education as a framework and investigated the relationship between structurally anchored organizational democracy and employees’ moral development. Employees (N = 285) of five conventional (i.e., traditionally owned and hierarchically managed) and five democratic (i.e., collectively owned and democratically managed) enterprises participated in our study. Consistently with our theoretically derived hypotheses, the results provide initial support for the theoretical model in that employees from democratic firms scored higher on moral development than employees from conventional firms. In turn, contrary to our expectations, the socio-moral climate within organizations failed to explain variance in moral development. Theoretical implications of our findings as well as suggestions for future research are discussed.     

The mediating roles of collective teacher efficacy in the relations of teachers' perceptions of school organizational climate to their burnout

This study examined the relationships between school organizational climate, collective teacher efficacy, and burnout in a sample of Korean middle school teachers. Using SEM, the results showed that school organizational climate reflecting higher levels of reflective dialogues was associated with both higher levels of collective teacher efficacy and lower levels of teachers' burnout. In contrast, school organizational climate reflecting higher levels of organizational politics was associated with lower levels of collective teacher efficacy, and did not have a direct effect on teachers' burnout. The relationship between school organizational climate and teachers' burnout was mediated by collective teacher efficacy.     

How to mobilize social support against workload and burnout: The role of organizational identification

Recent theoretical and empirical research outlined the role of organizational identification in the stress process. We provide an empirical test of the social identity model of stress by testing a two-step mediation model of the identification-burnout link. We hypothesize that strongly identified teachers will receive more support from colleagues which, in turn, relates to perceptions of reduced workload, which finally leads to both lower work- and student-related burnout. We tested our model in a large cross-sectional sample of 2685 Swiss teachers representing half of the teacher population of Ticino Canton. Hypotheses were supported. Implications for theory and practice are discussed.     

Mindfulness for Teachers: A Pilot Study to Assess Effects on Stress,Burnout, and Teaching Efficacy

Despite the crucial role of teachers in fostering children's academic learning and social–emotional well‐being, addressing teacher stress in the classroom remains a significant challenge in education. This study reports results from a randomized controlled pilot trial of a modified Mindfulness‐Based Stress Reduction course (mMBSR) adapted specifically for teachers. Results suggest that the course may be a promising intervention, with participants showing significant reductions in psychological symptoms and burnout, improvements in observer‐rated classroom organization and performance on a computer task of affective attentional bias, and increases in self‐compassion. In contrast, control group participants showed declines in cortisol functioning over time and marginally significant increases in burnout. Furthermore, changes in mindfulness were correlated in the expected direction with changes across several outcomes (psychological symptoms, burnout, and sustained attention) in the intervention group. Implications of these findings for the training and support of teachers are discussed.     

组织认同研究综述

组织认同研究的是特定组织的成员与组织具有一致性倾向的现象。其兴起的社会背景主要在于现代社会组织变迁现象的大量发生及个体主体性意识的提升。国外组织认同研究主要是从组织认同和组织认同感研究着手进行的，而国内学者王彦斌将上述两个从狭义上使用的概念合起来统称为组织认同。从实质上说，组织认同研究所关注的是组织成员与自己所在的组织保持一致性从而完成组织目标。     

Organizational routines and teaching innovations: a case study

Adopting new teaching practices, like the ‘flipped classroom’, disrupts organizational routines within the university. This paper examines flipped classroom implementation from the perspective of four stakeholder groups students, instructors, administrators, and managers), using an organizational routines lens. Disrupting established routines created risk, decreases coordination and shared understanding, and increases time and cognitive load for stakeholders. We conclude that seemingly minor innovations in teaching delivery can have major and disruptive implications for the wider institution.     

网络环境下的企业组织创新

本文主要阐述在电子商务环境下现代企业组织结构为了适应网络技术的发展,应当从企业所面临的市场创建、内部组织的整合、企业组织对外的创新等方面进行了论述.     

个体学习、组织学习与学习型组织之辨析

本文从行政组织理论和学理比较角度,对学习型组织的核心概念:个体学习、组织学习和学习型组织三者之间的区别和联系以及个体学习和组织学习的转化机制、知识传递机制进行了研究和辨析,结果显示:个体学习是构建学习型组织的基础,组织学习是个体学习的系统性整合,学习型组织是组织学习的学习指导理念与奋斗目标.     

组织规章制度与组织决策

本文基于对斯坦福大学组织规章制度演变的研究工作,探讨遵循规章制度的组织行为(简称"循规行为")的基础及其对理解组织决策的意义.在组织学、社会学和心理学的研究成果基础上,本文提出一个更为广阔的循规行为概念,从组织所处的社会环境和文化期待背景下认识组织内的循规行为.作者将个体理性模型与有关集体理性、背景理性的理论思路加以对比,讨论分析那些诱发循规行为的心理和社会机制及其对决策者、决策过程的社会建构所产生的影响;最后将这些观点扩展开来,探讨循规行为对组织灵活性、组织变迁与组织创新的意义.     

Stress and Burnout in Teachers

The purpose of this study was to determine causes of, and differences in, stress and burnout in 405 middle, upper, high school and sixth form college teachers in one Local Education Authority in England. Stress and bumout were generally low, but individual, e.g. locus of control, stability of personality; environmental, e.g. too much work, taking extra‐curricular activities, taking work home to do more often; and psychological, e.g. role conflict, role ambiguity; variables correlated with stress and burnout. Multiple regression analyses showed that high anxiety, spending more hours on work at home each time it was taken home and high role conflict collectively predicted stress, and high anxiety and high role conflict collectively predicted bumout. Role conflict, locus of control, stability of personality and anxiety were among the variables that accounted for significant differences in stress and bumout. There were no significant differences between headteachers and subject teachers or men and women on stress or bumout. Results indicated that although individual stress and burnout management is important, elimination of stress and burnout will not be possible without action to reduce/ eliminate environmental Stressors. Further studies could include case studies of a particular school, or studies of stress in students to determine whether it is possible to anticipate who is more likely to experience stress and burnout.