Moving past: probing the agency and affect of recordkeeping in individual and community lives in post-conflict Croatia

Reporting on ongoing research, this paper reviews stories, drawn from recent literature as well as gathered through ethnographic research, that people tell about records and recordkeeping during and since the Yugoslav Wars. It focuses on what these stories reveal of the agency and affect of recordkeeping in individual and community lives, particularly in Croatia. The paper concludes with a contemplation of what might be learned from such an approach for the development of recordkeeping infrastructures that can anticipate, avert or alleviate some of the ways in which records and recordkeeping continue to traumatize or target the vulnerable, and frustrate and prevent the human and societal need to “move forward,” if not “move past.”     

The Federal technical report literature: Research needs and issues

The Federal technical report literature is the primary means by which Federal research and development are reported. However, we know very little about the role, importance, and impact of this literature. This article reviews selected writings about the U.S. Federal technical report literature and summarizes some ambiguities and gaps in the research. A number of conceptual and methodological issues are discussed, which, if addressed in future research, may increase our knowledge and understanding of the role of the technical report in the broader process of scientific and technical information exchange. Increased knowledge of the role and impact of technical reports can assist Federal policymakers to better design information services and delivery systems to exploit this literature.     

Federal subventionary activities: Policy issues and information sources

Federal funding, a complex, multi-billion dollar enterprise, comprises many activities and forms, and is ineluctably influenced by political issues and national polity. Following a history of federal funding and a typology of research and development (R&D) programs, the article examines sources of information, the role of national laboratories in nuclear weapons research, the relationship between defense grants and university standards, and problems of accountability, duplication, and trivialization of subject matter. Implicit in these examples is the thesis that no realistic analysis of federally sponsored research is possible unless examined in the larger ideological and intellectual ambience in which R&D is allocated.     

Health communication on the web: The roles of web use motivation and information completeness

Recent articles on the evaluation of the quality of health information on the World Wide Web reveal an emphasis on the completeness of information. This paper takes a situational approach to Web usage arguing that the impact of completeness on attitude and intention toward the issue is moderated by Web use motivation. Borrowing the analogy between low–high involvement and surfing–searching, it was hypothesized that the effect of completeness would be observed in the searching situation and not observed in the surfing situation. After the initial pretests and pilot studies, 246 respondents were recruited to participate in a 2×3 study design. Not supporting the hypotheses, it was observed that the effect of completeness was significant in both surfing and searching situations. Explanations are provided for the observation, and directions for future research are suggested.     

The German registry: The evolution of a recordkeeping model

The German registry system is unique in its approach to records management. By way of better understanding this approach, the historical development of this registry is portrayed in its characteristic phases: first the adoption of the practice of using registers in the Middle Ages; second the transposition of this practice into a complete recordkeeping system in the Prussian administrations of the 18th and 19th centuries; third the attempt to streamline this system in the early 20th century; and fourth the nature of the registry in modern German administrations, and in particular how it has adapted to the use of electronic records. Apart from the historical presentation, however, this study also aims to highlight central concepts of the German registry, including entries, action files, and the idea of registry itself being applied to the entire activity of keeping records. Finally, it is suggested that these concepts can provide new insights into various areas of archives as well as into current recordkeeping problems. This article is a completely revised version of the thesis which I submitted in 1997 (under the title “The German Registratur”) for the Master of Archival Studies degree at the School of Library, Archival and Information Studies, University of British Columbia. My thanks to Angelika Menne-Haritz and Wendy Duff for their comments during the writing of this revision.     

The impact of federal IRM on agency missions: Findings,issues, and recommendations

For nearly two decades, the federal government has embraced Information Resources Management (IRM) as a philosophy, policy initiative, and management practice. During this time, IRM has undergone major management transformations within agencies and throughout the IRM policy environment. To date, however, there had been no government-wide assessment of IRM's impact on agency mission attainment, particularly through a strategic planning process. This article presents findings from a government-wide study to, in part, measure the extent to which IRM assists agencies achieve their missions and objectives, identify a general agency strategic planning model, and determine whether agency strategic planning efforts facilitate the alignment of agency business processes and information technology (IT).     

中文网站隐私权政策保护现况探讨

通过对中文网站排行榜的前100名网站进行信息隐私政策的调查,以了解我国网站对隐私权保护措施揭露的实际状况,并经分析讨论后提出建议.     

Privacy issues in relational embarrassment: Impact on relational quality and communication satisfaction

Past theorizing on causes for embarrassing situations has not taken the context of the relationship into account. This study takes exception to that oversight and examines embarrassment within the context of romantic relationships. Respondents (n = 199) were asked to identify embarrassing situations caused by romantic partners. Responses were content analyzed and three major categories were found: revealing relational secrets, inappropriate actions and awkward situations. All of these situations were considered to be breaches of relational privacy, where the partner made something public that was expected to be kept private between the couple. Respondents were also asked to assess the impact frequency of embarrassment has on feelings of relational quality and relational communication satisfaction. Gender, length of relationship, and currency of relationship were also considered. Using canonical correlations, the findings show that current relationships are longer, have less embarrassment and have higher levels of relational quality as well as satisfaction with relational communication. While past relationships are perceived to be shorter, have more embarrassment and have lower levels of relational quality as well as satisfaction with relational communication. Interpretations of these results are offered, in light of relational privacy issues.     

Interactivity reexamined: A baseline analysis of early business web sites

This study reexamined the concept of interactivity and proposed that interactivity be defined as the extent to which the communicator and the audience respond to each other's communication need. Interactivity was construed as consisting of five dimensions: 1) playfulness, 2) choice, 3) connectedness, 4) information collection, and 5) reciprocal communication. Web sites for products, services, and retail outlets appeared to differ significantly in terms of connectedness, information collection, and reciprocal communication.     

Democracy online: an assessment of New Zealand government web sites

This study assesses the effectiveness of New Zealand government Web sites in providing equitable and appropriate access to government information to all citizens. A range of government Web sites was evaluated, and visitors to approximately half of these sites were surveyed to determine their perceptions of the effectiveness of the sites. Results show that there are several key issues for the government to address in formulating effective policy for government Web sites. These include the need for: a clear statement of purpose; good meta-data; good contacts for feedback and update of information; clear statements and adequate provision for confidentiality and privacy of personal data, liability, and copyright; access for disabled users; availability of publications in both electronic and print formats. Key issues to emerge from the user survey focus on the need for better search engines, indexes, and site maps to help people find out quickly if the information they are wanting is likely to be there, and to locate it. Users also need to be assured that the information on government Web sites is accurate and up-to-date. The authors concluded that there is a major gap in government policy emerging from this research that needs urgently to be addressed.     

Old issues, new context: Privacy, information collection, and homeland security

In response to the terrorist attacks of September 11, 2001, there have been several statutory and regulatory changes that enhance the collection and use of personal information for intelligence and law enforcement purposes. This article first examines how particular sectors, including financial, educational, libraries, and transportation, have been affected by these changes, with particular attention to the requirements of the USA PATRIOT Act. Next, five common themes and trends, including the lowering of standards for individualized suspicion and the weakening of judicial safeguards, are identified and their effects on privacy and due process are explored. Finally, the article analyzes several political and social implications of the omnibus reduction in privacy protections in the face of terrorism, including the proposal for a national identification system.     

试谈我国省级公共图书馆的网站建设

论文通过分析几个具有代表性的网站的主要特点,指出了当前省级公共图书馆网站建设存在的问题,并提出相应的对策,强调了网站建设应以读者需要为前提,充分利用馆藏资源及相应技术,办出各有特色的网站.     

Specimens as records: scientific practice and recordkeeping in natural history research

For the past two decades, scholars in archival science have begun to question traditional assumptions about the nature of the record. Drawing on theories from fields such as sociology, organization theory, and science studies, and on their own ethnographic studies, they propose more inclusive definitions and widening the contexts of analysis of record making and recordkeeping. This paper continues this critical consideration of the concept of record by examining the nature of nonprototypical records in the scientific world. The paper focuses on the system of specimens and field notes established by biologist Joseph Grinnell at the Museum of Vertebrate Zoology (University of California, Berkeley) as a means of examining several aspects of the nature of the scientific record: materiality, representation, and the triad evidence/memory/accountability. Focusing on the creation and management of these scientific records, the paper argues that further analyses of scientific record making and recordkeeping are bound to benefit both scientific work, which depends more and more on databases and archives, as well as archival science, which is becoming more relevant beyond its traditional realm of the legal/business/administrative world.     

Crunch time: the revised ISO 15489 and the future of recordkeeping

The revised International Standard ISO 15489:2016 Part 1: Principles and Concepts establishes a framework and a set of techniques with which today’s recordkeeping professionals can implement appropriate and digital-ready strategies for recordkeeping. Moving away from conventions that remained tied to the paper world, the Standard establishes a set of principles to guide any approach, regardless of technologies and formats, and explains the fundamentally important work of appraisal. It also describes the essential elements of controls for records, to assist with access, retention and more. In this reflection, the author describes the genesis of the revised standard and argues that, unless recordkeeping professionals embrace the contingent and fluid nature of their work, and adhere to principles such as those described in the Standard, they will not produce solutions to accountability, access and memory challenges that meet the needs of the connected world.     

The role of situational factors in managing U.S. federal recordkeeping

This paper reports on a study funded by the National Archives and Records Administration and conducted by the authors to collect information on Federal employees’ views and perceptions on twenty information collection topics pertaining to records creation, maintenance, use, and disposition. Multiple data collection techniques were employed. Findings suggest that in developing records management policy and guidelines, one size will not fit all agencies. A range of situational factors appear to affect the success with which records management is accomplished in the various agencies. Additional research is needed to continue to test and refine these situational factors. Future records management policies and guidelines, however, may wish to consider such situational factors to increase the overall effectiveness of records management.     

Volunteers in the medical library: issues and suggestions for their use

The implementation of the use of volunteers in a medical library poses a unique challenge to the library administrator who must effectively utilize individuals who are often inexperienced with the highly technical informational needs of medical clientele. The benefits and difficulties of volunteer use are discussed along with specific issues that may occur--legal issues, the issue of volunteer use vs. paid employee, and the determination of the value of volunteers. A checklist of suggested uses of volunteers is included as well as an evaluation form that can be used to aid the library administrator and volunteer in evaluating the volunteer's performance and job satisfaction.