The Campus Courier Service: Campus Delivery of Books and Journals at Auburn University

The Auburn University Libraries Campus Courier Service, a campus delivery service, allows Auburn University faculty, staff, and graduate students to have bound journals and books delivered to their offices located on the main campus and at the two branch libraries. This service is available free of charge to eligible users. This article presents an overview of the service by describing its structure and usage. It is hoped that the knowledge of the current usage of this service could help the Auburn University Libraries plan informed liaison activities, collection development, and further growth and promotion of the service. An analysis of current usage statistics provides some baseline data for future comparisons with peer institutions and for strategic planning at Auburn.     

University of Central Florida Librarians on Location

Abstract

Librarians on Location is an innovative project implemented at the University of Central Florida and is designed to move reference service out of the library to meet the needs of students. At two campus locations outside of the library, librarians use a wireless laptop to provide reference service and demonstrate library resources. The intent is to proactively meet the information needs of those students and faculty who might otherwise remain unaware of the extensive resources provided by the library. The nature of the project also addresses differing information-seeking styles in an informal setting. Because of the location in different buildings on campus, the project enhances the library's visibility to faculty, administrators, and students. Librarians on Location is one part of an ongoing and innovative outreach program at the University of Central Florida Library.     

Red,White, and Blues

Abstract

Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent University began offering online courses during the early 1990s, and it also developed a new satellite campus. As the Regent University Library has explored new and varied ways to serve students on the new satellite campus and other distance learners, the implementation of services has been challenging, but rewarding, for the library staff.     

Marketing Electronic Reserves at a University Library

SUMMARY

Jacksonville State University's Cole Library implemented electronic course reserves in 2002. As with any new service, a marketing plan was prepared to ensure success. This article details the methods used to market the new service to the faculty and students at JSU. Included is a discussion of some unexpected benefits of the marketing effort and how to address resistance to the change from a traditional print service to an electronic service. This article will help fill a gap in the literature by describing one library's attempt at marketing electronic reserves to ensure a smooth transition from traditional reserves to electronic.     

Cost Comparison of Photocopying vs Printing Articles for Reserve Reading

ABSTRACT

The following is a cost comparison of students photocopying print reserve readings for a typical college course versus printing out hard copies of the same articles if they are offered as electronic reserves at the University of Massachusetts at Amherst. The prices quoted were taken from the website of a major office supply company the week of December 19. Photocopying costs were current for the academic year at the University, as are the printing costs from public stations in the W. E. B. Du Bois Library.     

References

ABSTRACT

Electronic reserves offers many advantages over traditional print reserves in terms of service efficiency but it can also provide considerable cost and time savings to the library if these savings are measured over an entire semester or year. If the library looks beyond traditional means of evaluating success, e-reserves contributes to a sense of community on campus by helping to create more satisfying relationships between staff, students, and faculty. An effective electronic reserves system also enables the campus to take advantage of emerging technology for educational uses, and encourages continued development of innovative and imaginative teaching on campus.     

If They Build It Will They Come? Cooperation and Collaboration to Create a Customized Library

SUMMARY

The core mission of Arizona State University (ASU) East Library is electronic delivery of resources and services accompanied by a strong commitment to personalized service and to facilitating the campus educational goals through cooperative and collaborative partnerships with faculty and programs. The Library and the Multimedia Writing and Technical Communication Program (MWTC) have developed and implemented an instructional program in information skills and system design. The MWTC Program emphasizes information access, management, and design as some of the primary skills taught. The Program's applied nature attempts to give students as much practical experience as possible in environments which approximate the workplace. The Library-MWTC partnership combines the expertise of the Library and the faculty to meet the educational goals of the Program in a real-world setting by facilitating the creation and design of a customized MWTC library information system. The faculty and librarian are collaborating to integrate coursework and activities into the new MWTC online degree curriculum to prepare students to take a proactive and decision-making role in information resource and service selection, organization, and system design. The resulting product will be a truly user-centered designed library portal and an educational methodology which may be used for the design of portals for other campus programs.     

Implementing an Electronic Reserve System in an Academic Branch Library

Abstract

The Rodgers Science and Engineering Library which serves students, faculty and researchers in the fields of science, engineering and nursing at the University of Alabama abandoned centralized scanning of electronic reserve materials and moved to branch library scanning in 2003. This article is about how the Library handled the transition in terms of management issues such as planning, executing, training, supervising, monitoring quality and promoting the remote service to faculty and students.     

Electronic Reserves on a Budget

Abstract

Reeves Memorial Library serves as the campus library for Seton Hill University in Greensburg, Pennsylvania. Seton Hill is a small, liberal arts school with approximately 1300 FTE. In the fall of 2002, Reeves Library launched a homegrown electronic reserves service built with a collection of freely available software packages. This paper is a case study of the project. The goal is to provide the reader with a detailed summary of the planning, design and implementation of the project along with workflow issues and digitization techniques.     

Durability of Interlibrary Loan Envelopes

Abstract

InfoQuest is a fee-based document delivery and research service provided by Auburn University Libraries to patrons who may or may not be affiliated with a library. InfoQuest operates on a cost recovery basis and opens up the library's collection to the general public. This article presents an overview of InfoQuest's document supply service including statistics and offers insight into the client base.     

Librarianship and Information Science in the Maghreb 1966–1999: An Annotated Bibliography

This work is an annotated bibliography that consists of articles, books, conference papers, dissertations, reports, etc. published in various library and information science forums on the subject of librarianship in the Maghreb. The goal of preparing this work is to provide a list of citations with abstracts that librarians, library students, and library scholars can use to perform research within this subject area and further the body of knowledge. The research methodology that was used to find these citations involved searching the database versions of ERIC, Dissertations Abstracts Online, and Library Literature within the online public access catalog of the Auburn University library system. It also involved searching the online databases of Library and Information Science Abstracts (LISA), British Education Index, andEducation Abstracts within the DIALOG database as well as the respective print versions of these resources. While this work is by no means an exhaustive critique of the entire Maghrebi library and information science literature, it does strive to be comprehensive in terms of its country-by-country analysis of librarianship and information science within the region. In providing a citation for a non-English language work, the English equivalent of the title of that work will be given next to the non-English title.     

Interactive Kiosk at the Texas Tech University Libraries

The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of the building and the campus. Many times this need for information drives patrons to the library service desks. Sometimes, especially during the high-demand seasons of new student orientation and beginning of the fall semesters, the desk is so busy that many patrons will leave because they don't have the time to wait. To address this immediate need for information, Texas Tech University Libraries developed an interactive kiosk to provide general information for frequently asked questions in a more efficient, creative, and interactive way. The kiosk provides a fun method of satisfying a patron's information needs without the requirement of a staff member or the need to wait in line for help. The kiosk is available as long as the Library is open and provides a variety of useful answers to general questions, as well as facts about the Library.     

Pop-Up Library at the University of Birmingham: Extending the Reach of an Academic Library by Taking “The Library” to the Students

ABSTRACT

Aligning with student engagement and promotional strategies, a Pop-Up Library project was initiated at the University of Birmingham. This involved setting up temporary, staffed stalls in different locations across campus in order to informally communicate with students and effectively take “the Library” to them. This article discusses the planning and implementation of the Pop-Up Library, including the rationale for the initiative. Details are given of the stalls themselves, the wide range of staff involved, the many locations trialed, the promotional materials used, and the ways in which the venture was advertised and subsequently evaluated. Results of a questionnaire used on the stalls are presented. Conclusions are drawn as to the effectiveness of the Pop-Up Library as a communication tool, with particular emphasis on breaking down barriers between students and library staff, and proactively raising students' awareness of the many ways Library Services can enhance their learning.     

Collection Management Strategies in a Digital Environment

Abstract

This paper describes a grant-funded research project to relocate selected print journal runs, for which an electronic version is available, to remote storage from the shelves of campus libraries at the University of California. During the project, users will rely on the electronic version of selected journals. Data, including costs associated with the project, usage of print journals, usage of electronic journals, as well as user behavior and attitudes, will be gathered and used to develop long-range strategies and institutional policies.     

Web 2.0 Tools Ease Renovation Service Disruptions at The Ohio State University Libraries

ABSTARCT

The Thompson Library, the main library of The Ohio State University (OSU), began a major renovation in fall 2006 that required the library to close for three years. During this time, the bulk of the circulating collection and many of the personnel relocated to an interim facility. The distance imposed by the renovation created special challenges for service to patrons and communication among library faculty and staff. The OSU Libraries used blogs, podcasts, a wiki, instant messaging, and the campus course management system to reach as many of the constituents of the campus community as possible.     

Partnership with Community Resources- Campus Police

Summary

It is the policy of the University of Illinois at Urbana-Champaign to maintain a quiet and otherwise appropriate environment to assure an atmosphere conducive to study in all units of the University Library System. It is incumbent upon library users to conduct themselves in accordance with the rules of the University Library. It is expected that those who use the University Library System will do so responsibly and appropriately without harassing other users or library staff and without damaging the Library's facilities or its collections.

At Illinois, partnerships have been organized with the campus police to make the library a safe place for all users. With the assistance of our library security staff we have an excellent working relationship with the University Police Department. These partnerships promote initiative for learning and build a desire to pursue a deeper sense of being.     

Librarianship and Information Science in the Maghreb 1966–1999: An Annotated Bibliography

This work is an annotated bibliography that consists of articles, books, conference papers, dissertations, reports, etc. published in various library and information science forums on the subject of librarianship in the Maghreb. The goal of preparing this work is to provide a list of citations with abstracts that librarians, library students, and library scholars can use to perform research within this subject area and further the body of knowledge. The research methodology that was used to find these citations involved searching the database versions of ERIC, Dissertations Abstracts Online, and Library Literature within the online public access catalog of the Auburn University library system. It also involved searching the online databases of Library and Information Science Abstracts (LISA), British Education Index, andEducation Abstracts within the DIALOG database as well as the respective print versions of these resources. While this work is by no means an exhaustive critique of the entire Maghrebi library and information science literature, it does strive to be comprehensive in terms of its country-by-country analysis of librarianship and information science within the region. In providing a citation for a non-English language work, the English equivalent of the title of that work will be given next to the non-English title.     

The Anatomy of a Plagiarism Initiative: One Library's Campus Collaboration

ABSTRACT

Plagiarism in media and print continues to be a major issue for professors, librarians, and students. Through initiatives and outreach from the B. Davis Memorial Library at the C. W. Post Campus of Long Island University, plagiarism Web sites have been created and workshops and programs continually provided for faculty and students to detect, discourage, and prevent plagiarism. Faculty members are presented with techniques and tips that range from designing assignments to detecting and ultimately stemming the tide of plagiarism, and students are apprised of plagiarism and the myriad ways of avoiding it. However, collaborations between librarians and the academic community are vital in arresting and curtailing this pervasive problem.     

Electronic Document Delivery of Journal Articles

Abstract

In 2001-02, The University of Texas Health Science Center at San Antonio (UTHSCSA) Library tested and implemented secure Web ordering and delivery of journal articles, using Prospero for interlibrary loan, photocopy service, Circuit Librarian service, and document delivery between library branches. The goal was to deliver photocopied and interlibrary loan journal articles faster than campus mail, U.S. mail, or the courier service. In December 2001, eight staff began delivering articles electronically to one remote site as part of the Library Electronic Article Delivery (LEAD) pilot project. Electronic desktop delivery has since expanded to serve two branch libraries and UTHSCSA, San Antonio, and South Texas healthcare professionals. By reviewing the basis and describing the three phase pilot project, the author hopes to articulate the implementation of a new electronic service in a medical library.     

Health Sciences Librarians' Research on Medical Students' Use of Information for Their Studies at The Medical School,University of Queensland,Australia

This study reports the findings of research undertaken by health sciences librarians at the University of Queensland Library into how medical students use information for their studies, particularly resources and services provided by the Library. The methods utilized were an online survey and focus groups. Results indicated that students favor print resources over electronic, value accessing resources on a one-stop basis, and prefer training to be delivered flexibly. The implication of these results for future resource selection, service provision, and instructional design and delivery is discussed.