Marketing Electronic Reserves at a University Library

SUMMARY

Jacksonville State University's Cole Library implemented electronic course reserves in 2002. As with any new service, a marketing plan was prepared to ensure success. This article details the methods used to market the new service to the faculty and students at JSU. Included is a discussion of some unexpected benefits of the marketing effort and how to address resistance to the change from a traditional print service to an electronic service. This article will help fill a gap in the literature by describing one library's attempt at marketing electronic reserves to ensure a smooth transition from traditional reserves to electronic.     

Writing a Proposal for Electronic Reserves at Virginia Commonwealth University

ABSTRACT

This presents the experience at Virginia Commonwealth University Libraries in developing a pilot project proposal for electronic reserves. The proposal served as the blueprint for planning as well as gaining the support of the library administration and library staff by discussing goals, scope, intellectual property management, budget, and timetable. Implementation of the proposal provided opportunities to identified obstacles and solutions.     

Implementing an Electronic Reserves Pilot Program at Christopher Newport University

Abstract

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are uncertain. Doing so can give the library the ability to test technologies and assess the staffing and procedural impacts of a new service, and to make necessary adjustments in the process. At Christopher Newport University, that was the approach taken to implementing electronic reserves services.     

Promoting Course and Electronic Reserves to Campus Faculty

Abstract

Ideas for promoting electronic reserves to faculty on a university campus are presented in this paper. Also included is a convenient handout that the library distributes to faculty or discusses at presentations or workshops. Handouts include basic instructions for using course reserves and electronic reserves, publisher information, use of databases for course reserves, copyright policy, troubleshooting ideas for accessing electronic reserve and web page ideas.     

Assessment of Electronic Reserves Services at the University of Colorado,Boulder

Abstract

Assessment is an important part of any library service, including electronic reserves. This paper describes the assessment of electronic reserves services by means of a survey instrument administered at the University of Colorado, Boulder during the fall semester, 2003. As the University Libraries had moved from a predominately paper reserves environment to an almost completely electronic reserves environment at the beginning of that same semester, the survey offered a unique opportunity to compare student attitudes towards the two formats. We addressed planning for the survey, administering the survey, evaluation of the collected data, and reporting the results to teaching faculty.     

Electronic Reserves

SUMMARY

At Rutgers University Libraries, the traditional reserve collection has migrated to a paperless electronic reserve service. To justify the change, Library Staff used two methodologies: a user survey and an analysis of reserve collections broken down by location and format, with circulation figures for each category. This change was made in stages; electronic reserves went to a digital only service. Librarians at Rutgers University are using electronic reserve services to gain experience with digital collections, homegrown and commercial databases, collections for distance education, and materials and services to remote users. In this paper we also look at some of the factors affecting academic reserve operations.     

Kent State University's Electronic Reserves Experience

ABSTRACT

In late 1996, Kent State University Libraries began to research electronic reserves software in order to conduct a pilot project. The software chosen was ERes 2.0, developed at Santa Clara University by Philip Kesten and Slaven Zivkovic. This article describes how and why ERes was chosen and how the system was adapted for use at Kent State University. The integration with the OPAC and full-text databases, as well as the pitfalls encountered during the pilot project is detailed. Also described is the experience of learning to scan print documents efficiently.     

A Model for Choosing an Electronic Reserves System: A Pre-Implementation Study at the Library of Long Island University's Brooklyn Campus

ABSTRACT

This study explores the nature of electronic reserves (E-Re-serves) and investigates the possibilities of implementing the E-Reserves at the Long Island University/Brooklyn Campus Library (LIU/BCL).     

Planned Flexibility for Course Reserves

Decades-old innovation in course reserves supply has turned into cumbersome and duplicated processes. The need to improve services at the University of South Florida was augmented by changing platforms and systems university-wide. Service enhancements are often bombarded with unforeseen obstacles. By building in a little flexibility into course reserves service, one university was able to deal with year after year of system migrations.     

Developing Partnerships to Create Electronic Reserves at the University of Kansas Libraries

Abstract

Today, it is advantageous for academic libraries to look outside their own organizations to other potential campus and commercial partners when considering new services. This case study describes the planning and implementation of electronic reserves at the University of Kansas Libraries, including the integration of two commercial partners, XanEdu (provider of electronic course packs) and Blackboard (a courseware management package). Docutek was chosen as the electronic reserves software package because it offers copyright management and faxing capabilities (when hosted locally). There is also a discussion of the advantages and disadvantages of centralization versus decentralization of different aspects of electronic reserves when multiple library locations are involved.     

User Assessment of Electronic Reserves and Implications for Digital Libraries

ABSTRACT

In the 1990s, electronic reserves services rapidly developed in academic libraries following the emergence of the Internet, particularly the World Wide Web, as an information delivery tool. Because similar technologies are used to develop and access digital libraries and electronic reserves, the implications for the evaluation of electronic reserves go beyond traditional service satisfaction levels. User responses to electronic reserves are an indicator of the acceptance and technical challenges of digital libraries. As we examine user reactions, inferences can be made on such topics as user technical skills, institutional networking infrastructure and the electronic communication process in instruction. These inferences give us greater insights into the future use, satisfaction level and technical demands in the use of digital libraries.     

Implementing Electronic Reserves

Abstract

After years of minimal electronic reserve use at the University of California, Irvine Libraries, a combination of opportunity, hard work and luck has made electronic reserves the central part of reserves as a whole. Reviewing the time from January 2003 to June 2004, this paper discusses the many different factors and circumstances that resulted in this change, including advantages resulting from software updates and resultant reorganization of workflow, as well as reflecting on where the Libraries would like to go next.     

Implementing Cost Effective Electronic Course Reserves in an Academic Library

ABSTRACT

This paper describes how one academic library implemented electronic course reserves while keeping costs to a minimum. The system was implemented using a web page to provide links to electronic files in PDF format mounted on a Unix web server. Copyright restrictions and user access are issues that need to be addressed by any library considering e-reserves. In the face of positive faculty and student reaction to this new library service, one challenge that remains is raising public awareness so that more members of our university community may take advantage of this technology.     

Electronic Reserves at Fort Lewis College Using Innovative Interfaces,Millennium Integrated Library System

Abstract

The John F. Reed Library at Fort Lewis College (FLC) implemented Electronic Reserves in the fall semester, 2003. FLC is a four-year liberal arts college in Durango, Colorado, with just over 4,000 students. Staff members use the Innovative Interfaces, Millennium Integrated Library System with the Course Reserves module along with Adobe Acrobat for scanning documents. The case study provides information on getting started, management of the project, necessary documentation, copyright concerns, implementation, statistics, and future directions.     

Implementing Electronic Reserves Using the Blackboard Content System

SUMMARY

In 2004, the Binghamton University Libraries created a task force to explore the possibility of providing access to electronic reserves through the newly available Blackboard Content System?. The Content System is used to collect, manage, and publish content in Blackboard. The task force used a psychology course to pilot the Content System for reserve material after the class professor assigned “Course Builder” privileges to the reserves staff.

Preliminary findings of the pilot study suggest that using Blackboard for course reserves allows library resources to be better integrated into academic course work. The task force plans to continue their investigation into using Blackboard for course reserves. Challenges that need to be addressed in this investigation include the issue of requiring Course Builder privileges for each course, gathering and managing statistics, and the management of documents saved in the Content System.     

Electronic Reserves on a Budget

Abstract

Reeves Memorial Library serves as the campus library for Seton Hill University in Greensburg, Pennsylvania. Seton Hill is a small, liberal arts school with approximately 1300 FTE. In the fall of 2002, Reeves Library launched a homegrown electronic reserves service built with a collection of freely available software packages. This paper is a case study of the project. The goal is to provide the reader with a detailed summary of the planning, design and implementation of the project along with workflow issues and digitization techniques.     

Processing Electronic Reserves in a Large Academic Library System

Implementation of electronic reserves in academic libraries represents one of the most important advances in libraries for patrons in many years. Some academic libraries offer faculty peace of mind by assuming responsibility for copyright clearance for electronic reserve services. Libraries have the specialized equipment to scan and edit files to make them readable and easily downloaded by students. Libraries also have sufficient electronic storage to hold scanned material for future semesters. This paper examines how electronic reserves are managed in a large academic library system. The short history behind electronic reserves at Pennsylvania State University Libraries and the procedures associated with creating and maintaining the reserve system, will be considered, as well as offering a statistical assessment of how electronic reserves have affected the other services of the University Libraries. Finally, issues surrounding electronic reserves, fair use, copyright and Pennsylvania State University Libraries' procedures will be explored.     

The Impact of Implementing Electronic Reserves on Staffing and Service

ABSTRACT

Electronic Reserves provides new opportunities for collaboration between libraries, new staffing challenges, and new methods for assessing library services. This article examines the impact on staffing and services of implementing Electronic Reserves in several libraries on the campus of a major midwestern research institution. Results of a staff survey and use studies are incorporated. The benefits and difficulties of centralizing the management and workflow between libraries of Electronic Reserves are analyzed, as well as other related staffing issues such as processing time, space, training, etc.     

Implementing an Electronic Reserve System in an Academic Branch Library

Abstract

The Rodgers Science and Engineering Library which serves students, faculty and researchers in the fields of science, engineering and nursing at the University of Alabama abandoned centralized scanning of electronic reserve materials and moved to branch library scanning in 2003. This article is about how the Library handled the transition in terms of management issues such as planning, executing, training, supervising, monitoring quality and promoting the remote service to faculty and students.