CALIS馆际互借与文献传递网的现状与发展

本文介绍了CALIS馆际互借与文献传递网的服务模式及运行情况，并对高校馆际互借工作以及CALIS馆际互借与文献传递网的未来发展方向进行了思考。     

黑龙江省馆际互借与文献传递服务体系建设

文章分析了黑龙江省馆际互借服务背景状况,提出了黑龙江省数字图书馆馆际互借与文献传递服务体系建设的目标,进而论述服务体系的系统技术框架和服务管理机制等问题,并提出了今后的工作重点。     

The Role of an Operations Manager in Interlibrary Loan and Document Delivery Services

Abstract

The goal of this study is to define and discuss operations management and its applicability to interlibrary loan and document delivery. The model describes an organization that includes an operations manager and a librarian to manage interlibrary loan functions. It is the intent of this article to ascertain whether operations management improves an interlibrary loan operation.     

Using Interlibrary Loan Student Workers During Slow Times: An Untapped Resource

Abstract

Scheduling enough student workers to handle the busiest times of the semester in interlibrary loan departments may result in too many students during slow times. Rather than simply sharing their time with other departments, there are many specialized and creative projects student workers can perform that will directly benefit the interlibrary loan department.     

A Review of the Literature of Interlibrary Loan,Document Delivery,and Resource Sharing, 1995-2000

Abstract

Globally, there has been an increased demand for Interlibrary Loan and Document Delivery (ILL/DD) services. As the profession has struggled to meet this demand, many new theories, models, procedures, and technologies have been implemented in libraries and reported in library literature. This article surveys the varied and voluminous literature that has appeared from the years 1995 through 2000. Literature is broadly defined to include not just published books and journal articles, but also conference events, Web sites, and electronic publications. Topics addressed include: Reference Sources for ILL/DD; National and International Initiatives; Theory, Management, and Practice of ILL/DD; Document Delivery; Resource Sharing; and Copyright and Licensing.     

高校图书馆馆际互借与文献传递服务的调查与分析

通过对我国768所本科高校图书馆馆际互借与文献传递服务的网上调查,分析了高校图书馆馆际互借与文献传递的类型、服务内容、服务方式、服务对象、收费及补贴情况,指出我国高校图书馆馆际互借与文献传递存在区域发展不平衡、服务发展水平参差不齐、服务对象存在局限性、缺乏统一的收费标准、版权意识淡薄等问题,提出了建立专门的协作机构和指导中心、提高对馆际互借与文献传递服务的重视、建立馆际互借与文献传递服务联盟、改进服务方式等对策。     

The Ten Commandments of Interlibrary Loan Borrowing,Interlibrary Loan Lending,and Shipping and General Conduct

The Ten Commandments of interlibrary loan borrowing, the Ten Commandments of interlibrary loan lending, and the Ten Commandments of shipping and general conduct, including basic rules to make interlibrary loan go smoothly. The title says it all.     

《STM文献传递声明》及其对图书馆馆际互借服务的影响

国际科技医药出版商联盟(STM)2011年发布了《STM文献传递声明》,给出了文献传递工作的五条指导原则,从版权豁免、跨境文献传递、出版商提供单篇文献订购、尽职调查和传递给终端读者的方式等方面对图书馆非返还型馆际互借(文献传递)服务进行了限制。《STM文献传递声明》的实施将大幅增加馆际互借双方的成本,致使一些图书馆放弃或缩减这项服务,同时出版商推出的PPV(Pay Per View)服务将在文献传递中占有一定的位置,馆际互借现有格局将被改变。参考文献10。     

An Interview Forum on Interlibrary Loan/Document Delivery with Lynn Wiley and Tom Delaney

Abstract

The Virginia Boucher-OCLC Distinguished ILL Librarian Award is the most prestigiouscommendation given to practitioners in the field. The following questions about ILL were posed to the two most recent recipients of the Boucher Award: Tom Delaney (2002), Coordinator of Interlibrary Loan Services at Colorado State University and Lynn Wiley (2001), Information Resource Retrieval Center Coordinator at the University of Illinois, Urbana-Champaign. Questions were written by Douglas Hasty, a member of the editorial board of the Journal of Access Services.     

Annotations of Interlibrary Loan Process

This study presents an examination of the annotations, comments and notes written by Interlibrary Loan Borrowing (ILLB) staff and interlibrary loan patrons. Interlibrary loan requests were submitted on index cards, and later using the electronic interlibrary loan system (ILLiad). The research attempts to determine how the interlibrary loan process was transformed from the analog-to-electronic progression. Analysis of the notes, annotations and comments on 2,000 interlibrary loan cards and 1,975 ILLiad transaction records suggests that consolidation and synthesis of different components in the interlibrary loan process has resulted in increased efficiency. Patrons using the electronic service are more motivated to communicate with ILLB Staff via the “Notes” field embedded in the interlibrary loan request submission form.     

Common Practices for Interlibrary Loan and Document Delivery at a Small Private University

Abstract

The purpose of this article is to outline the “best common practices” at Regent University Library, and share survey data illustrating their effectiveness. Also discussed is how transitioning from an entirely graduate university to a university serving both graduates and undergraduates has influenced library services. The new constituency will increase interlibrary loan transactions and test the library's practices. Providing quality interlibrary loan service to a growing academic population requires innovative ideas and practices while keeping the workflow streamlined. New programs implemented over the past several years include books on demand and providing more electronic books and journals. A growing distance education student population has led to paying for library cards for academic libraries located near students' homes and permitting them to return materials to satellite campuses.     

Borrow Direct:为馆际互借提速

文章介绍了美国研究图书馆组织推动的“Borrow Direct”跨图书馆图书借阅试点项目的目标与历史、服务内容与流程，并对该项目的特征与优势、所取得的成绩以及对我国馆际互借工作的可借鉴意义进行了分析。     

Streamlining Document Delivery and Interlibrary Loan Services for Distance Learners

Abstract

Technological advances in the processing of interlibrary loans have enabled libraries to deliver materials electronically to users. Delivery is especially beneficial for distance education students for whom typical interlibrary loan services are often not a viable option. The author conducted a survey of libraries that serve distance education students to determine which systems and processes, used in traditional interlibrary loan, are transferable to the delivery of materials from the “home” institution to off-campus students. To complement the survey, the results of a case study of experiences at Western Michigan University (WMU) are presented. WMU uses ILLiad and SFX systems to facilitate the request and delivery of interlibrary loan and document delivery requests to students both on and off-campus students.     

Interlibrary Loan Satisfaction Survey at the University of Evansville

The University of Evansville Libraries conducted an assessment to determine if interlibrary loan users were satisfied with the service. Patrons completed a survey online that gauged their levels of satisfaction with nine components of the University of Evansville Libraries’ interlibrary loan service. Overall, patrons were very satisfied with the service but offered concrete ways to improve the interlibrary loan experience, which were then implemented.     

许可协议中馆际互借和文献传递条款研究

对数据库引进中所签订的56份许可协议和国外6种主要数字资源许可协议模型进行调研,重点分析其中与馆际互借和文献传递相关的条款,并寻找国际公约和版权法中的法律依据,旨在为国内图书馆在数字资源环境下的馆际互借和文献传递工作提供借鉴。     

Applying Organization Theory to the Interlibrary Loan and Document Delivery Department

Abstract

Anticipating and adapting to change can prove challenging to interlibrary loan units. By incorporating organization theory into interlibrary loan operations, however, interlibrary loan practitioners at all staffing levels can discover new and more effective ways to respond to change. This article explores five organization theory topics as they apply to interlibrary loan: change, communication, culture, leadership, and motivation.     

对高校图书馆馆际互借和文献传递服务的思考——以四川大学图书馆为例

阐述了高校图书馆开展馆际互借与文献传递服务的必要性,分析了馆际互借与文献传递服务工作中存在的问题,并提出了改进措施。