Ariel: A Resource-Sharing Support in a South African Consortium

SUMMARY

The Gauteng and Environs Library Consortium (GAELIC) in South Africa is one of the nation's first attempts to pool resources in a multi-million volume regional virtual library. Through the linking of member libraries by networks and the utilisation of innovative technology, the vision is to provide access to information within the context of a 48-hour delivery system for books and to improve this delivery time for copied materials by utilising an electronic delivery system. Ariel, the electronic document delivery system of the Research Libraries Group in the United States, has been selected by the consortium as the standard for timely transfer of electronic information. A literature study of this system, which included a study of a test conducted by one of the GAELIC libraries and an assessment of the need for this delivery mode, indicated that Ariel could support resource sharing in the consortium.     

Desktop Delivery of Printed Materials at Auburn University

Abstract

In 2000, Auburn University Libraries implemented a new service, named AUBIExpress, to provide desktop delivery of print materials held at its three campus libraries. AUBIExpress provides electronic PDF copies of articles and book chapters from print resources located at Draughon Library (the main campus library), the Library of Architecture, Design and Construction, and the Veterinary Medical Library. The service is available, free, to Auburn University faculty, staff, graduate students, persons with disabilities and distance education students. There is a maximum request limit of five items per person per day and an item size limit of 50 pages. Requests, submitted through an online form, are usually processed within 2-4 business days.     

Ariel与图书馆的全文传递服务

介绍了美国研究图书馆组织开发的文件传输系统——Ariel for Windows的背景情况，基本功能及在国内外图书馆馆际互借与全文传递服务中的应用。     

Electronic Document Delivery: A Survey of the Landscape and Horizon

The authors examine, based on a survey of users, the electronic document delivery methods currently in place as well as changes in the recent past and future developments. Interlibrary loan and document delivery staff from institutions across the United States were surveyed in order to ascertain what document delivery mechanisms are currently in place, how they are being used, and why. Findings from this study should lead to an increased awareness of electronic delivery options in libraries across the country and elucidate the dynamics involved at individual sites. This, in turn, will assist librarians in making decisions, based not only on their individual circumstances but on the experiences and trends found across a broad sampling of institutions.     

Methods of Delivery and Consortium Analysis

Abstract

Searching tips for locating serial titles on OCLC are presented. Inmost cases, actual examples of interlibrary loan requests are used to illustrate search strategies. A limerick, outlining a search strategy for a requested serial title, introduces the article.     

基于网络的文献传递服务软件——Ariel和Prospero

Ariel和Prospero是两种基于网络的文献传递服务软件，文章讨论它们的特点、使用方法、系统要求等问题。     

试论文献传递服务

通过对文献传递服务必要性及国内外文献传递服务的介绍,结合我国的实际情况,对我国文献传递服务提出几点建议。     

Ariel via E-mail: New Possibilities for the Non-Ariel Equipped Library

ABSTRACT

Ariel, a software system enabling the transmission of documents over the internet via the FTP protocol initially could only function in a station-to-station manner, usually with machines dedicated solely for this purpose. With Version 2 and up, Ariel stations can now transmit articles via Internet e-mail to be received by any MIME capable e-mail system with sufficient file size capacity. Libraries with Ariel2 are encouraged to enable this feature so that non-Ariel libraries may benefit from this revolutionary technology without expense.     

Electronic Interlibrary Loan Delivery with Ariel and ILLiad

SUMMARY

Ariel files are the starting point for electronic delivery of interlibrary loan articles through ILLiad, Virginia Tech's interlibrary loan system. Despite some advantages to electronic delivery of articles to their desktops, a large majority of ILL customers continue to prefer print on paper delivery rather than electronic delivery. This fact has implications for introducing additional electronic services. Correctly choosing what services to impose on library customers, and what services to offer as value-added options, is fundamental to maintaining the credibility of libraries during these times of rapid change.     

UCF Library Express: Planning a Faculty Delivery Service

As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a project plan for launching a faculty book delivery service at the University of Central Florida's John C. Hitt Library using Rhea Rubin's (2006) Outcome Measurement model. The article reviews the relevant literature, analyzes the current internal and external climate in which the service will be implemented, discusses the logistical aspects of the service such as cost, delivery method, and staffing, and concludes by determining the goals and outcomes of the service based on these factors. This article is the first in a series of three articles that together make up an entire project planning and management document, including planning, marketing, and assessing the service. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting.     

UCF Library Express: Marketing a Faculty Delivery Service

As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a marketing strategy for launching a faculty book delivery service at the University of Central Florida's John C. Hitt Library using Fisher and Pride's (2006) Blueprint for Your Library Marketing Plan. It includes a review of relevant literature on marketing delivery services, service and marketing goals and outcomes, target audiences, marketing messages, message delivery strategies, marketing budget, and management of staff responsibilities. This article is the second in a series of three articles that together make up an entire project planning and management document that is based on Rhea Rubin's (2006) Outcome Measurement model. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting.     

Ariel in a High-Volume Environment: How CISTI Has Integrated Ariel into Its Document Delivery Business

SUMMARY

CISTI, the Canada Institute for Scientific and Technical Information, is one of the world's largest document delivery suppliers, and was among the first to be fully automated. The revolutionary Intel-liDoc system, developed during the years 1993 to 1995, provided for end-to-end automation of the document delivery process, which has enabled CISTI to improve its service and accommodate growth. From the beginning Ariel was, and remains, an integral part of IntelliDoc. This article describes how Ariel has been integrated into IntelliDoc and into CIS-TI's services, showing the benefits to CISTI and to its clients.     

The Relais Document Delivery System: An Innovative Model for Resource Sharing

ABSTRACT

This paper describes the Relais document delivery system, which enables libraries to fully automate their interlibrary loan and document delivery processes. Relais has been successfully implemented at the U.S. National Library of Medicine and a predecessor system, IntelliDoc, was successfully implemented at CISTI (Canada Institute for Scientific and Technical Information). Three central capabilities are described in detail: the use of a scanning workstation to digitize requested documents, the ability to support an array of delivery methods, including electronic delivery, and the ability to retrieve detailed data on requests processed by Relais.     

On Our Own: Starting an Interlibrary Loan Service From Scratch

In August 2009, the Herbert Wertheim College of Medicine Medical Library opened its doors to students, faculty, and staff. One of the many challenges before opening the library was developing a unique and autonomous interlibrary loan service for its patrons. This article examines the decisions in choosing the best document delivery system, the management of funds, and the selection of holdings for a new medical library. Along with these decisions, there is discussion on the significance of costs, turnaround times, and challenges going forward.     

UCF Library Express: Assessing a Faculty Delivery Service

As it becomes increasingly difficult to demonstrate the worth of the library to the academic community, gate counts and usage statistics are no longer enough. Showing the impact the library has on the community requires planning new services with outcome measurement from the start. This article outlines a plan for assessing the impact of a faculty book delivery service at the University of Central Florida's John C. Hitt Library. It includes a review of outcome measurement and other relevant literature, the service goals and outcomes, and a data plan for demonstrating and communicating the outcomes. This article is the third in a series of three articles that together make up an entire project planning and management document that is based on Rhea Rubin's (2006) Outcome Measurement model. The plan in its entirety provides an example of how to apply the Outcome Measurement model in an academic library setting.     

Streamline Request Processing

After receiving complaints from patrons about the quality of images within articles received via interlibrary loan, the authors reviewed the current practices endorsed by ALA, Rapid, and GWLA. This article reviews the current literature on best practices, but the authors believe turnaround time should not be the sole measure of success in resource sharing. The authors examine how much additional time is needed to scan articles in a way that preserves all of the data embedded in graphics and figures. The goal is to begin a discussion of industry standards for scanning journal articles with grayscale and color plates and figures.     

Article Delivery Services at Penn State and Partner Libraries in the Committee on Institutional Cooperation Consortium

To meet rising patron expectations and to promote library collections and services, libraries are contemplating or implementing article delivery services to same-campus patrons from journal articles held locally. This article describes The Pennsylvania State University Libraries’ electronic delivery of articles from in-house print collections. It also summarizes a survey of the Committee on Institutional Cooperation interlibrary loan directors about the article delivery services at their institutions.     

Calming the Tempest: The Benefits of Using Prospero for Electronic Document Delivery in a Large Academic Library

Abstract

This article provides a distillation or summary of the copyright, fair use and permissions-seeking information needed by busy library staff that work with electronic reserves. The recommended resources section lists useful books and websites.

This article provides a distillation or summary of the copyright, fair use and permissions-seeking information needed by busy library staff that work with electronic reserves. The recommended resources section lists useful books and websites.     

Document Delivery for Distance Learners

Abstract

This paper discusses the development of the Books and Article Delivery Service at Brigham Young University. Instituted in 2003, Faculty Delivery Service was developed and refined to meet the diverse needs of students who are completing courses without the aid of on-campus resources. It also provides statistics and cost data in a common practices atmosphere. Past challenges and solutions are identified and anticipated future opportunities are discussed.     

Freeing Ariel: The Prospero Electronic Document Delivery Project

ABSTRACT

Prospero is an electronic document delivery project initiated by the John A. Prior Health Sciences Library at The Ohio State University resulting in a software program that provides patron access to documents that are transmitted using the Ariel system. Using Prospero, documents no longer have to be manually printed out, packaged, and distributed. Patrons no longer have to come to the library to pick up documents or wait for them to be delivered. Documents can be accessed from wherever patrons have Internet access. This paper provides an overview of the Ariel system, background on the evolution of electronic ILL services, and details the development and features of the Prospero system.