“You Can’t Bring Your Cat to Work”: Challenges Mothers Face Combining Breastfeeding and Working

Despite increasing emphasis in recent years on the importance of breastfeeding for public health, rates in the United States still fall short of goals set by health organizations. In particular, breastfeeding rates for working mothers are lower than for stay at home mothers, despite policy changes to facilitate breastfeeding and working. Based on interviews with 23 mothers who were participants in breastfeeding support groups, this study explores some of the factors contributing to women’s difficulty combining breastfeeding and working. Findings indicate that some women do not return to work because they believe working and breastfeeding are not compatible, while those who do work and breastfeed often lack support from coworkers and managers. In order to improve breastfeeding rates for working mothers, organizations should make their support for breastfeeding mothers explicit beyond formal policies such as lactation rooms.     

“Ask a Librarian” Pages as Reference Gateways to Academic Libraries

A library's web site is a virtual “front door” to its services and collections. Libraries can use their “Ask a Librarian” pages to promote reference services and to inform patrons about the different options available. Much variation is found in the naming of those pages and the number and type of reference contact options they include. This article reports the results of an examination of the reference assistance pages of libraries that are members of the Association of Research Libraries. In particular, the study attempted to determine whether virtual modes of reference service are being promoted at the expense of traditional options.     

The somatic marker as a “short cut” to verbal immediacy

This study examined the relationships between the somatic‐marker hypothesis, developed by Damasio (1994) as it relates to homophily and verbal immediacy in the classroom. Damasio has hypothesized that when particular events occur in one's life, there is a “memory” of that event in the brain. As a result, when a similar event occurs, the somatic marker recreates that first event. Students were provided three different scenarios about the first day of a communication class. In the scenarios, the instructor presented information about himself. One instructor provided only autobiographical, demographic data (the control). Another provided information hozu he had had difficulty with public speaking (the selfish marker). The third provided information about how the instructor had helped someone else who had difficulty in public speaking (the altruistic marker). The results indicated that while homophily differences were not significant, there was a significant difference between the control group and the altruistic marker.     

“I’m a Library Hugger!”: Public Libraries as Valued Community Assets

Public library value is often ascertained by outlining the economic, social, and cultural benefits public libraries generate for the greater community. While researchers have focused on the concepts of social capital, civic engagement, and the role of libraries in promoting democracy, fewer studies have explored the public’s perceptions of libraries in an effort to determine library value. Furthermore, library nonusers are rarely included in these studies. In Alberta, Canada, 1,201 Albertans from across the province, including both urban and rural areas, were asked a series of questions about their perceptions of public libraries and library use. Findings reveal characteristics of library users and nonusers, what services and resources are used most often at public libraries, what value the public places on public libraries, and the role that libraries play in supporting communities.     

“Well,You Can’t Force Them”: Altercasting in the Home Health Care Context

Home health aides are often low-paid, low-status workers, performing their job in an isolated and interpersonally complex environment. This study, made up of semistructured interviews with 36 home health aides, explores compliance-gaining challenges faced by “low status, remote workers.” It was found that altercasting, a compliance-gaining technique using social roles to govern behavior, is well suited for the home care context. Aides were found to activate four altercast roles, including parent, trainer, employee, and friend. It is suggested that by using positive altercasting as a compliance-gaining technique, aides are able to both persuade their client to complete necessary tasks of daily living at the same time they construct and maintain the moral identity of a good caregiver.     

“You Lie!” Identity,Paper, and the Materiality of Information

This article uses the problems associated with citizenship verification in U.S. government health insurance programs to argue that paper needs to be analyzed as a media technology. To examine paper as a media technology is to ask, “How does paper work?” and “What are the rules and habits that enable paper to be used in paperwork?” To consider paper as a media technology, this article makes 2 arguments. First, it argues that there is a set of skills and knowledge associated with paper documents that need to be recognized as a distinct form of literacy. Second, this article argues that the relation between paper and identity is an argument about the materiality of information. In focusing on how paper facilitates the materialization of information, this case study illustrates how distinct practices of use create specific relationships between technology and information that give information a distinct functional presence.     

“You Don't Understand,This is a New War!” Analysis of Hate Speech in News Web Sites' Comments

Because news websites' comments have become an important space of spreading hate speech, this article tries to contribute to uncovering the characteristics of Internet hate speech by combining discourse analyses of comments on Slovenian news websites with online in-depth interviews with producers of hate speech comments, researching their values, beliefs, and motives for production. Producers of hate speech use different strategies, mostly rearticulating the meaning of news items. The producers either are organized or act on their own initiative. The main motive of soldiers and believers is the mission; they share characteristics of an authoritarian personality. The key motives of the players are thrill and fun. The watchdogs are motivated by drawing attention to social injustice. The last two groups share the characteristics of a libertarian personality.     

“If You Want the History of a White Man,You Go to the Library” 1: Critiquing Our Legacy,Addressing Our Library Collections Gaps

ABSTRACT

In 1864, the same year the University of Denver was founded by John Evans, then the territorial governor of Colorado and the superintendent of Indian affairs, a group of U.S. militia attacked and killed vulnerable members of the Cheyenne and Arapaho nations at Sand Creek. Using critical race theory and the feminist “ethic of care,” we critique our collections in terms of the massacre and absent Native American voices in order to develop a collecting philosophy and direction to acknowledge and address the gaps and to formulate strategies for teaching students to interrogate a predominately white institutional archive to give voice to the absent or silenced.     

“The Company You Keep”: Unpacking a Measurement Model of Social Network Interdependence

Both classical and contemporary interpersonal theories have identified the social networks surrounding a couple as integral players in relational development and maintenance. The current project extends this line of research by designing (Study 1) and implementing (Study 2) a measurement of social network interdependence. Scales of network interference and facilitation are developed and probed using exploratory and confirmatory factor analysis. Results support distinct measures of network interference and facilitation. Invariance between differencing samples is tested for using multi-factor CFA. Results showed that measures of network interference and facilitation significantly vary between married and dating couples. Finally, convergent, divergent, and concurrent validity is tested for subscales using variables in relational turbulence theory. Results demonstrate that network interference and facilitation uniquely impact outcome variables above and beyond experiences of partner interference and facilitation. Results are discussed in terms of theory development.     

“Even a Penny Will Help!”: Legitimization of Paltry Donation and Social Proof in Soliciting Donation to a Charitable Organization

“Even a penny will help!” is a donation solicitor's effort in legitimating paltry donations in hopes of gaining higher compliance. This study reexamined the effect of Legitimization of Paltry Donation (LPD) in combination with Social Proof (SP) strategy. Participants were given one of four donation soliciting messages: simple request (control), LPD, SP, and LPD/SP. Compliance rate and size were examined through both the survey experiment and the field experiment. The LPD/SP condition yielded the highest rate of compliance both in the survey and field studies, followed by the LPD condition, the SP condition, and the control condition. As for the donation amount, results were not consistent across the two studies. Implications and limitations of the study were discussed.     

Student as Communication Skills Trainer: From Research to “Concept Keys”

Objectives: (1) Students will become familiar with academic research; (2) students will understand that communication training should be based on sound research

Course(s): Interpersonal Communication, Public Speaking Fundamentals, Business and Professional Communication (or Any Skills-Based Course)     

Under the Dome: “Chinese” smog as a viral media event

Under the Dome, a video about smog in China produced by author and former television anchor Chai Jing, garnered 200 million views within 48 hours before disappearing from major Chinese websites. This essay examines the video’s aesthetics, distribution and reception with a particular attention to its relation to time. I argue that a focus on temporality allows us to discern the ideological conditions that delimit how we talk about Under the Dome and indeed China’s pollution in the context of neoliberal globalization. The celebration of the video’s digitally enabled instantaneity not only privileges technological solutions and consumer agency but also obscures the unequal relation of power to which the Chinese state and the workers within the global electronics supply chain have long been subject. What these discourses eclipse is an opportunity to rethink the accidental event as opening an alternative dialogue about the geological deep time of media culture.     

Using Communication Infrastructure Theory to Formulate a Strategy to Locate “Hard-to-Reach” Research Participants

In health-communication research, participants who are disproportionately affected by health disparities are often “hard-to-reach,” making them difficult to identify for formative research. This study used communication infrastructure theory (CIT) to create a strategy for locating a specific subset of residents—those who use 911 for healthcare—within a low-income Atlanta community. Findings suggest the need for strategies that involve employing both the communication channels that are part of the neighborhood storytelling network and the community's discursive spaces, more specifically the communication hot spots and community comfort zones located within the community's built environment.     

Does It Matter If I Feel Sorry or Sorry for You? Testing the Roles of Empathy and Sympathy as Mechanisms Driving Viewer Response to a Dramatic Ad

Narrative messages on average produce higher levels of involvement, intention, and behavior than other message formats. Narratives also generate feelings of sympathy and empathy, although few studies have directly compared the roles of each emotion in the persuasion process. This article presents the results of two studies that tested the effect of exposure to a narrative or nonnarrative ad on persuasive outcomes and the roles sympathy and empathy play in the persuasion process. Both studies found that the narrative ad produced higher levels of involvement, intention, and behavior and that empathy played a more important role in persuasion than sympathy.     

“What Do You Say to Your Mother When Your Mother's Standing Beside You?” Birth and Adoptive Family Contributions to Adoptive Identity via Relational Identity and Relational–Relational Identity Gaps

Grounded in the communication theory of identity, the present study explores how adoptive identity—an individual's understanding of what it means to be an adopted person—is influenced by the relational layer of his or her adoptive and birth family relationships. Seven focus group interviews were conducted in which participants were prompted to engage in a dialog about their experiences as an adopted individual. Analyses revealed that adoptees' relational identity with both their adoptive and birth families contributed in meaningful ways to their adoptive identity, but these relationships at times come into conflict with one another and with the adoptees' personal layer of identity, generating relational–relational and personal–relational identity gaps.     

Central states outstanding teaching award winners “learn to play the game:” Recommendations for being successful as a graduate teaching assistant

This article examines the speeches of John F. Kennedy and Richard M. Nixon regarding the “religious” issue at the 1960 Alfred E. Smith Memorial Dinner. It argues that both men used comic strategies to create a more inclusive American covenant and emphasizes the importance of examining both the pragmatic and cultural implications of presidential campaign rhetoric.