The Role of Coaching Within the Context of Instructional Design

Upon entry into the instructional design workforce, there is a need for instructional designers to continue to hone their craft and skill development. Often times novice instructional designers are paired with experts during the onboarding process. Coaching is utilized to provide novices and those less experienced with the necessary support they need to enhance their skillset. This article explores the use of coaching in the professional development of instructional designers. Specific attention is given to theoretical approaches, models, and contexts related to coaching.     

Distance education in Malawi

Conclusion Any discussion of technology as a “tool-only” definition is incomplete. Instructional technology also refers to a systematic means of solving problems (Reiser, 1987). In the case of Malawi and so many other low-income societies where tools are difficult to purchase and maintain, one resource that is not in short supply is the number of able and willing people who could themselves provide solutions to the country's many challenges. The important role of the instructional designer should not be ignored. Mzuzu University has the benefit of having five trained instructional technologists among its faculty. Increasing the number of designers with experience in distance teaching and learning would benefit Malawi. The insight provided by people who have taken instructional design, educational psychology, and related courses, would undoubtedly open minds to new possibilities. Not only could they guide instructional development for Web-based learning, they could design and offer training on new technologies as they become available. Although consultants from outside Malawi can offer excellent advice based on their education and experience, such input is necessarily limited by the lack of a true understanding of contextual issues. The advantage indigenous designers have, of course, is first-hand knowledge of their own context, which plays a very important role in shaping instructional decisions (Arias & Clark, 2004; Perkins, 2003; Tessmer & Richey, 1997). Indigenous instructional designers should be called on first to offer guidance as leaders in ministries and at international funding agencies seeking reasonable solutions to the challenges to access and growth that lie before them.     

Instructional design learners make sense of theory: a collaborative autoethnography

Educational technology research and development - Understanding theory is essential to instructional design (ID) research and practice; however, novice designers struggle to make sense of...     

Designer Thinking: How Novices and Experts Think About Instructional Design

Instructional design can be characterized as a complex problem-solving task, yet little is known about what cognitive processes it requires. This research sought to identify differences in the thinking of expert and novice instructional designers given the same design task. A talk-aloud procedure was used to capture their problem-solving procedures and representations while designing instruction for a computer simulation. A coding scheme based on design principles, strategies, and subtasks was applied to the verbal protocols. Quantitative and qualitative analyses indicated that expert and novice instructional designers do appear to use divergent design paths. These design paths were further analyzed using design trees.     

Examining Instructional Design Principles Applied by Experienced Designers in Practice

There has been ongoing debate regarding the efficacy of teaching instructional design models to novice designers given that experienced instructional designers often use principles and adapted models when they engage in the instructional design problem‐solving process. This study utilized the Delphi technique to identify a core set of guiding principles used by designers in their practice. The purpose of this study was (1) to examine and describe the principles that guided instructional designers’ practice and (2) to identify the extent to which participants’ frames of reference included components of the ADDIE instructional design model. Sixty‐one principles were ultimately identified (reached consensus among the Delphi panel members). Thirty‐two of the principles aligned with the primary components of the design process (e.g., analysis, design, development, and evaluation). Additional principles (n = 29) related to other characteristics of design such as communication, project management, and design characteristics.     

Teaching Instructional Design: An Apprenticeship Model

Several cognitive psychologists have written about the importance of placing instruction within “authentic” contexts that mirror real-life situations. They argue that knowledge learned in academic settings does not necessarily transfer to non-academic settings. Whether preparing performance technologists or instructional designers, educators must strive to create meaningful problem-solving contexts that enable students to define, and subsequently solve, real-world problems. In an attempt to address this issue we have modified the way we teach instructional design. This paper discusses a cognitive apprenticeship approach to teaching design, which incorporates elements of modeling, coaching, reflection, articulation, and exploration. We describe how these features are embedded within three phases (orientation, situated training/learning, and exploration) of an introductory instructional design course designed to move our novice designers along a continuum of expertise as they develop and refine their own professional design skills. Although the apprenticeship model described here specifically addresses concerns within the context of preparing instructional designers, we believe that this model can be adapted to address similar issues in the education of performance technologists.     

A profile of instructional designers in Australia

This paper reports on the findings of a questionnaire which elicited information from ninety‐nine instructional designers in Australia about their qualifications, the activities they undertake, and perceptions of their role. Over half of those surveyed have what they consider to be qualifications in instructional design. The range of activities undertaken is large. There are slight variations in the activities performed by instructional designers at universities compared with instructional designers at Technical and Further Education (TAFE) institutes. There was very little difference in the frequency of activities performed by those with instructional design qualifications and those without. The research shows that many people are confused about the role of instructional designers. There are many negative perceptions of the role held by people with whom instructional designers work and these perceptions can adversely affect the instructional designers' work.     

“There’s got to be a better way to do this”: a qualitative investigation of informal learning among instructional designers

This study employed a qualitative research design to investigate informal learning among practicing instructional designers. Prior research has examined how instructional designers spend their time, make decisions, use theory, solve problems, and so on, but no published research has explored the nature and role of informal learning in instructional design work. Based on intensive interviews of practitioners in the field, this study produced eight themes organized according to two metathemes: (a) the nature of informal learning in instructional design practice and (b) instructional design as informal learning. Specific themes concerned what instructional designers learn through informal practical experience, how they learn it, and the meaning of this kind of learning for various aspects of their work. Overall, these results suggest that informal learning is a vital part of instructional design practice and that design itself can be thought of as a specialized type of informal learning. Other conclusions regarding informal learning in design are discussed and future directions for research are offered.     

A Model for Peer Review in Instructional Design

Although many professions practice some type of formal peer review, similar support for increasing the quality and efficiency of instructional design products is largely informal. Most designers develop solutions in professional eommunilies-of-practice, but formal design methodologies ordained by many corporations and instructional design schools do not account for the strong influence these communities have on design decisions. This paper describes an instructional design review process that is modeled after a widely accepted practice among software developers in which peers offer feedback through “structured walkthroughs.” The instructional design review helps the practitioner develop stronger designs more quickly. provides a means to scaffold the novice designer in the vagaries of the workplace, and improves organizational memory. An artifact of a design review as well as guidelines and success factors are presented. The paper provides a summary of a formal peer review structure that has been developed and tested over the past three years at a major corporation.     

Instructional designers as reflective practitioners: developing professional identity through reflection

As the design thinking approach becomes more established in the instructional design (ID) discourse, the field will have to reconsider the professional identity of instructional designers. Rather than passively following models or processes, a professional identity rooted in design thinking calls for instructional designers to be dynamic agents of change who use reflective thinking to navigate the design space and develop solutions to ill-structured problems. Graduate programs in ID will also need to prepare students to manage the complexities they will encounter in their professional practice, including the establishment of design precedents, reflective thinking skills, and the foundations of professional identity. This research explored the use of reflective writing assignments in an introductory ID graduate course, with results indicating that most students are able to engage in meaningful reflection in relation to prompts concerning design concepts, experiences, and identity attributes, although no clear patterns of improvement emerged over time. Future directions for research include the use of feedback and the structure of prompts (including frequency of writing assignments and wording of prompts) to support improved student performance.     

The priorities established among data sources when instructional designers revise written materials

The objective of the study was to investigate the priorities instructional designers establish among data sources when they revise written materials and the relationship of their practice to standard models of formative evaluation. Two modules of printed instructional material were revised by each of eight experienced instructional designers under three treatment conditions, using a counterbalanced design. Data were collected using a think-aloud procedure. The think-aloud protocol was segmented, coded and analysed. Results show that instructional designers were significantly more likely to incorporate their own knowledge into revisions than to use feedback data, and when they did use feedback data, they preferred learner comments. They did not accurately assess their use of their own knowledge or of feedback data; they thought they used feedback data more than the results showed. These instructional designers reflected some aspects of the standard instructional design model when they revised instructional materials, but their experience has caused many of the procedures to become internalized, so they are invisible in the protocols. This research was funded in part by a grant from the Social Sciences and Humanities Research Council of Canada.     

How Expert Designers Design

Two studies were carried out with expert educational designers at Arthur Andersen and the Open University of the Netherlands to determine the priorities they employed when designing competence‐based learning environments. Designers in a university context and in a business context agree almost completely on what principles are important, the most important being that one should start a design enterprise from the needs of the learners, instead of the content structure of the learning do main. The main difference between the two groups is that university designers find it extremely important to consider alternative solutions during the whole design process; something that is considerably less important by business designers. University designers also tend to focus on the project plan and the desired characteristics of the instructional blueprint whereas business designers were much more client‐oriented and stressed the importance of “buying in” the client early in the process.     

Enhancing instructional design efficiency: Methodologies employed by instructional designers

Instructional systems design (ISD) has been frequently criticised as taking too long to implement, calling for a reduction in cycle time—the time that elapses between project initiation and delivery. While instructional design research has historically focused on increasing learner efficiencies, the study of what instructional designers do to increase efficiency during the design of instruction, including web‐based training, has not yet been fully examined. The purpose of this qualitative developmental study was to identify and understand the methodologies used by experienced instructional designers to increase the efficiency of the instructional design process. Data were gathered from 11 instructional designers working within two business and industry consulting firms that provide learning solutions to global clients. Results revealed 47 efficiency methodologies found within the four categories of design model, instructional design team member roles, instructional design processes and instructional design tools. Additionally, 14 supporting instructional designer competencies were found within the category of instructional designer knowledge, skills and attitudes.     

The Education of Instructional Designers: Reflections on the Tripp Paper

In a recent issue of this journal, Steven D. Tripp proposed some innovations in the education of instructional designers based on his analysis of education practices in other design professions. His principal proposals were that students should analyze great instructional designs of the past and that instructional design studios should form part of the educational preparation of students entering the profession. This paper proposes some extensions and modifications to Tripp's original ideas. These include extending his concept of the analysis of great lessons of the past to the analysis of current examples of expert work, the use of an expanded jury system to incorporate peer and practitioner evaluation of students' work, and the criticality of students developing solutions to actual performance problems during the instructional design studio experience. Finally, it is proposed that opportunities for critical reflection on the process of instructional design be built into the studio experience.     

How instructional design experts use knowledge and experience to solve ill‐structured problems

This study examined how instructional design (ID) experts used their prior knowledge and previous experiences to solve an ill‐structured instructional design problem. Seven experienced designers used a think‐aloud procedure to articulate their problem‐solving processes while reading a case narrative. Results, presented in the form of four assertions, showed that experts (1) narrowed the problem space by identifying key design challenges, (2) used an amalgam of knowledge and experience to interpret the problem situation, (3) incorporated a mental model of the ID process in their problem analyses, and (4) came to similar conclusions about how to respond to the situation, despite differences in their initial conceptualizations. Implications for educating novice instructional designers are discussed.     

The civic‐minded instructional designers framework: An alternative approach to contemporary instructional designers' education in higher education

This paper argues that an emphasis on training‐for‐the‐job approaches has distracted designers from thinking about the meaning of their profession and the grand purpose of practising instructional design. Drawing from literature in the fields of sociology and educational technology, this paper synthesises discourses on civic professionalism in instructional design and technology, and proposes a conceptual framework that highlights the roles and qualities of a civic‐minded instructional designer. It is claimed that a critical discussion on civic professionalism in the field of educational technology can offer an alternative perspective on educating instructional designers, and have practical implications on instructional design and technology curricula in higher education.