The present state and future trends of blended learning in workplace learning settings across five countries

This article reports survey findings related to the current status and future trends of blended learning in workplace learning settings from diverse cultures. This particular survey was conducted of 674 training and human resource development professionals from five different countries, mostly from the Asia-Pacific region (i.e., China, South Korea, Taiwan, United States, and the United Kingdom). The results show that blended learning will become a popular delivery method in the future of workplace learning not only in Western countries but also in Asian countries. Still, the respondents indicated that there were several barriers to blended learning; one of the most noticeable issues was their lack of understanding of blended learning. There is a pressing need, therefore, to provide practitioners with guidance on how to implement blended learning in their organizations. Additionally, among the countries surveyed, the results of the present study revealed that there were significant differences in the current level of adoption of blended learning, the respondents’ attitudes toward and perceptions of blended learning, and the content areas taught by blended learning. Respondents’ predictions related to emerging instructional strategies, technologies, and evaluation techniques for blended learning are also reported.     

贫困大学生的就业服务与指导研究

贫困生是大学毕业生中的弱势群体,由于受社会关系壁垒、地域壁垒、户口壁垒、名校壁垒等制约因素,贫困大学生的就业之路更不平坦,主要变现在：经济压力沉重、职场应聘中往往处于心理劣势、就业行为取向短视等特点。因此,结合贫困大学生在求职竞聘中暴露出的问题,必须在求职环节和培养环节有针对性地开展高校的就业服务与指导工作。     

Nurse managers’ perceptions of barriers to the mentoring of early career nurses

ABSTRACT

Mentoring is a unique educative workplace relationship which holds the potential to support the skill, knowledge, social and emotional needs of both new and experienced staff members. As promotion of mentoring in the nursing workplace can improve workforce retention and cohesion, understanding of nurse managers’ perceptions of the barriers to the mentoring of early career researchers in hospitals can offer insights that enhance the efficacy of mentoring in these dynamic contexts. In-depth interviews with 20 nurse managers were conducted to identify these barriers, with interpersonal conflict, competing priorities for time and financial resources, and lack of training emerging as recurring themes raised by participants. We explore how these barriers can be mitigated to strengthen the contemporary mentoring quality and opportunity in acute care hospitals.     

The history of UTAUT model and its impact on ICT acceptance and usage by academicians

This paper started with the review of the history of technology acceptance model from TRA to UTAUT. The expected contribution is to bring to lime light the current development stage of the technology acceptance model. Based on this, the paper examined the impact of UTAUT model on ICT acceptance and usage in HEIs. The UTAUT model theory was verified using regressions analysis to understand the behavioral intention of the ADSU academic staffs’ acceptance and use of ICT in their workplace. The research objective is to measure the most influential factors for the acceptance and usage of ICT by ADSU academic staff and to identify the barriers. Two null hypotheses were stated: (1) the academic staff of ADSU rejects acceptance and usage of ICT in their workplace. (2) UTAUT does not predict the successful acceptance of ICT by the academic staff of the Adamawa State University. In summary, our findings shows that the four constructs of UTAUT have significant positive influence and impact on the behavioral intention to accept and use ICT by the ADSU academic staff. This shows that university academic staff will intend to use ICT that they believe will improve their job performance and are easy to use. The facilitating conditions such as appropriate hardware, software, training and support should be in place by the management. In the Adamawa State University, EE and SI are found to be the most influential predictors of academic staff acceptance of ICT and use among the four constructs of UTAUT. The greatest barriers are time and technical support for staff. Knowledge gained from the study is beneficial to both the university academic staff and the Nigerian ICT policy makers.     

Does workplace training participation vary by type of secondary level qualification? England and Germany in comparison

ABSTRACT

Existing evidence shows that the higher the level of education the higher the likelihood to participate in workplace training. However, we know little about training participation of individuals educated to the secondary level, and whether this may vary by the type of qualification attained, i.e. vocational or general. Vocational qualification holders are known to find employment sooner after school than those with a general qualification but we do not know whether they are also more likely to participate in workplace training. Using data from the 2012 Programme of International Assessment of Adult Competencies (PIAAC) and logistic regressions, we investigate whether vocational qualification holders are more likely to participate in workplace training than general ones in Germany and England. Germany is a coordinated labour market economy with a large emphasis on the provision of vocational qualifications which facilitate school-to-work transitions whereas England is an example of liberal labour markets where the focus is on general qualifications. Results show that in Germany general qualification holders are more likely to participate in training compared to vocational ones; however, differences reduce when controlling for endogeneity. In contrast, in England there is no difference between types of qualification.     

Beyond Cost Justification: Evaluation Frameworks in Corporate Distance Training

Evaluation remains one of the biggest challenges for workplace training professionals today. Few organizations have mastered training evaluation, with even fewer moving beyond assessing learner reaction and satisfaction. The introduction of technology‐based distance training, coupled with large initial investments in technologies that are needed to support distance training programs, has further exacerbated evaluation efforts for training organizations. This article looks at the changing environment of training evaluation and the application of evaluation methodology in corporate distance training.     

How Often and for What Purposes Apprentices Seek Help in Workplaces: A Mobile Technology-Assisted Study

In the ‘dual’ system of vocational training, working in company represents the major part of training. At the workplace, apprentices are expected to acquire the typical skills of their profession but, at the same time, to contribute to the production of the company. For this reason apprentices are expected to carry out activities on their own from early on in their training and to ask for help only when they need it. Learning to ask questions and to seek help appropriately is, therefore, an important competence for learners to acquire during vocational training, just as it is important for the company to offer the learner every opportunity to ask for help when needed. In this study, we used mobile phones to follow at a distance 19 apprentices in car mechanics at the workplace. We then analyzed a corpus of approximately 77 hours of work, in search of all questions and requests they addressed during this time. Data show that requests for information are twice as frequent as requests for assistance (i.e. intervention or physical help) and that all together, requests are introduced more often by more advanced apprentices than by those in the early stages of their training. These findings are linked with the facts that: a) bringing apprentices to be autonomous early in their work is a deciding factor of the philosophy of work in many of the enterprises training apprentices, b) more advanced apprentices are given more complex tasks to work on, c) more advanced apprentices work more is often undertaken in collaboration with an expert car mechanics and d) questions and requests for help are more likely to be addressed when working collaboratively than when working alone. These findings are interpreted as evidences of a natural regulation which takes place at the workplace between the learner’s engagement and the workplace affordances.     

On-the-Job Training: Prescriptions and Practice

This article discusses the status of workplace training in the United States, describes a model of how to conduct effective on-the-job training, and presents the results of a questionnaire based on a model designed to assess on-the-job training practices aboard Navy ships. The model views the on-the-job trainer as a coach who guides the trainee through a task using three steps: 1) assessment, 2) training, and 3) evaluation. The questionnaire was sent to over 5,000 shipboard supervisors; 2,321 responded. Results indicate that nearly 50% of the Navy supervisors who responded are not as effective as they could be. The implications of these findings for the civilian workplace are discussed.     

Between two Advisors: Interconnecting Academic and Workplace Settings in an Emerging Field

This article examines a new training design for continuing professional development that aims to support the learning of the novel knowledge and skills needed in emerging professional fields by interconnecting academic and workplace settings. The training design is based on using two advisors, one from working life and the other from an academic context. The article examined whether participants’ personal orientation to adaptive expertise predicts the success of a guidance process. The interconnection of workplace and academic contexts was expected to occur through guidance practices. In addition, the features underlying the most successful guidance relationships were analysed. Data were collected by conducting repeated semi-structured interviews with 18 course participants, eight academic advisors and eight workplace advisors in the context of a 1-year energy efficiency training programme. The results indicated that a trainee’s personal orientation towards adaptive expertise is a significant component in successful guidance processes. An interconnection of workplace and academic knowledge and practices was hardly found in the guidance provided by each participant’s academic and workplace advisors. The feature underlying the most successful guidance relationships are related at the personal, dyad and context levels. An excellent match between the expert profiles of the learner and the advisor appears to be especially critical for successful guidance and powerful knowledge exchange in emerging fields. However, finding matching advisors is often challenging. Many problems are presumably solved if these ‘right persons’ can be found and if the trainees are themselves oriented to utilise the novel resources provided to them by the advisors.     

Evaluation of Corporate Training Programs: Perspectives and Issues for Further Research

Performance improvement interventions, including training, are investments that can yield identifiable payoffs for an organization in the form of better job performance. Evaluation is vital to continuous improvement of human performance in the workplace. Without measures of effectiveness, organizations do not know whether dollars are being spent wisely and, consequently, whether to continue, modify, or improve performance interventions. There are several approaches for the evaluation of training programs. Few adequately cover the broader perspective of performance improvement. Various schemes and terms are used to describe facets for evaluating training programs. However, sometimes different terms describe the same event. At other times, quite different training evaluation activities are discussed by different authors using the same terms. The present article reviews six overall evaluation perspectives of corporate training programs: Kirkpatrick's four‐level approach; the CIRO approach; Hamblin's five‐level approach; Florida State University approach; Indiana University approach; and Phillips' five‐level approach. And four research areas for further study are recommended: overall evaluation models, causal relationships between evaluation categories, systematic research on how to evaluate the various categories, and appropriate uses of the results of evaluations.     

Issues of identity and knowledge in the schooling of VET: a case study of lifelong learning

This article discusses two school‐based case studies of vocational education and training in the areas of information technology and hospitality from the perspective of the agendas of ‘lifelong learning’. Lifelong learning can be seen as both a policy goal leading to institutional and programme reforms and as a process which fosters in learners identities that enable them to thrive in the circumstances of contemporary life. These case studies suggest that current approaches to vocational education and training in schools are enacting the first but not the second of these agendas. Institutional barriers are being removed and work placements drawn in to schooling programmes. However, the pedagogy, assessment and curriculum of the programmes emphasizes short‐term (and conflicting) knowledge objectives rather than orientations to flexible lifelong learning. We argue that it is teachers rather than the students who are thrust most forcibly into adopting new learner‐worker identities consonant with the attributes of ‘lifelong learners’ and the demands of the contemporary workplace.     

Teacher collaboration and professional development in the workplace: a study of Portuguese teachers

This article reports on findings from research aimed at investigating teacher collaboration and professional development in the workplace. It draws upon a broader study carried out in a school in Northern Portugal. Data were collected through questionnaires, semi-structured interviews and written reflective accounts. In total, 80 teachers participated in phase 1, 11 key informants participated in phase 2 and 10 teachers participated in an intervention/training project (phase 3). Findings suggest that problems and limitations in relation to collaborative work are situated at the organisational level, such as time and working conditions. Lack of training in collaboration, and issues such as motivation and personal difficulties, also emerged from the data. Teachers tend to stress the importance of interpersonal relationships at school, but they also identified formal meetings when they described the contexts and opportunities to work collaboratively in the workplace, namely department meetings and projects driven by central government or school administration initiatives. Implications for teacher collaboration and professional development are discussed.     

The present and future state of blended learning in workplace learning settings in the United States

This article reports a survey about blended learning in workplace learning settings. The survey found that blended learning gained popularity in many organizations but also that several barriers exist in implementing it. This survey also includes predictions on instructional strategies, emerging technologies, and evaluation techniques for blended learning.     

Basic skills and workplace learning: what do we actually know about their benefits?

In this paper we review the literature on the impact of workplace basic skills training on individuals, as measured by their effects on wages and employment probability. In addition, we also examine studies on the returns to individuals of general training at the workplace. On the whole, the evidence suggests that better numeracy and literacy skills have a strong positive effect on individuals' earnings and employment stability, even when other relevant factors, such as qualifications levels, are taken into account. There is also good evidence to suggest that general training provided at the workplace has a positive impact on individuals' wages, particularly when this training is employer provided rather than off the job. However, the literature also suggests that improvement of basic skills levels in adults has very small or even no positive effects on wages and employment probability. We discuss the implications of these findings on the formation of government policy on basic skills provision. We also propose that there is a real need for more research in this area, not only in terms of longitudinal quantitative studies tracking the effects of basic skills programmes on firms and individuals but also in terms of detailed case studies focusing on specific training programmes and their impact at the level of the individual and firm.     

Transfer Evaluation of Knowledge and Skill Development: A Case Study of an Instructional Systems Development Training Program

Program evaluation involves a systematic process to collect and convert data into information which is used to improve programs, measure their effects, track quality, act on results, and improve decision making. Beginning in 1992, the LG Group of Korea was involved in an instructional systems development (ISD) training program for its human resource development professionals in cooperation with Indiana University. The LG ISD training program stressed that learning instructional design theories and practices would make LG more effective in global competition. The purposes of the research reported in this article were to evaluate the effectiveness of the ISD training program in terms of transfer of training and to gain information on how to improve future training programs. The findings of the study support the goals that were established for the ISD training program. The program participants are more confident and competent in using the ISD process for analyzing needs for performance improvement and designing and developing quality training products. The article suggests ways of solving barriers to transfer training and evaluation and improving future programs.     

Redefining Adult Education in an Emerging Economy: The Example of Shenzhen, China

At a time of economic transition, when jobs are continually disappearing and emerging, adult education and training in the workplace have developed very rapidly to meet the needs of skills development. This paper looks at how firms and their employees deal with workplace changes in the Shenzhen conurbation, site of China's earliest experiment in introducing a market economy. The author finds that adult education and on-the-job training are taking on new roles in aiding development. He argues that, while learning to reorganise production, firms have taken charge of meeting the demand for human capital in a changing workplace. At the same time, individual employees are becoming conscientious learners and accessing adult education as a means of personal development in their work lives.     

Redefining Adult Education in an Emerging Economy: The Example of Shenzhen,China

At a time of economic transition, when jobs are continually disappearing and emerging, adult education and training in the workplace have developed very rapidly to meet the needs of skills development. This paper looks at how firms and their employees deal with workplace changes in the Shenzhen conurbation, site of China's earliest experiment in introducing a market economy. The author finds that adult education and on-the-job training are taking on new roles in aiding development. He argues that, while learning to reorganise production, firms have taken charge of meeting the demand for human capital in a changing workplace. At the same time, individual employees are becoming conscientious learners and accessing adult education as a means of personal development in their work lives.     

Career and workplace experiences of Australian university graduates who are deaf or hard of hearing

This article reports on the experiences of a group of deaf and hard-of-hearing alumni of Griffith University in south-east Queensland, Australia. Participants completed a survey answering questions about their communication patterns and preferences, working lives, career barriers or difficulties anticipated and encountered, and workplace accommodations used or sought. Results revealed a range of career barriers and workplace difficulties encountered by these participants, as well as solutions found and strategies used by them. Differences in employment sector, job-search activities, difficult workplace situations, and use of accommodations were noted between 2 groups: those who communicated primarily in Australian Sign Language and considered themselves to have a Deaf or bicultural identity and those who communicated primarily in spoken English and considered themselves to have a hearing identity. Implications for university services supporting deaf and hard-of-hearing students are outlined, and suggestions for further research are made.     

Principals’ Perceptions of Barriers to Teacher Dismissal

Although scholars and popular press writers are critical of school district failures to remove inadequately performing teachers, little has been said about the thinking of principals on this issue. Because principals are the front-line implementers of evaluation policy, their beliefs about barriers (real or perceived) are likely to influence their actions. This study asked elementary and middle school principals in the state of Oregon to identify barriers to deal effectively with inadequately performing teachers. Results demonstrated that principals believe teacher unions to be the most significant barrier, and blame the union representatives more often than the language of the negotiated contract. In addition, principals identify the amount of time required to engage in the process as a barrier. Continued study of principal beliefs about these factors may suggest (1) areas of needed reform in the implementation of evaluation and (2) administrative training needs.