Beyond hard outcomes: ‘soft’ outcomes and engagement as student success

This paper questions current policy discourses that equate student success with hard outcomes like retention, completion and employment. It offers another view, one that uses ‘soft’ outcomes and student engagement literature to widen our understanding of student success. In the paper, we first draw on literature to explore student engagement, usually understood as a means to achieve success, and ‘soft’ outcomes as acceptable student outcomes, as success. We present possible indicators for these forms of success and a matrix of factors which influence such success. We then examine these ideas using data gathered from a project that investigated success as experienced by post-school foundation learners in Institutes of Technology and Polytechnics in Aotearoa/New Zealand. The findings suggest that the ideas have value. Finally, we identify some implications for teachers, arguing that, contrary to some current views, all four quadrants in the matrix are the business of teachers.     

“I ‘feel’ like I am at university even though I am online.” Exploring how students narrate their engagement with higher education institutions in an online learning environment

This article outlines a collaborative study between higher education institutions in Australia, which qualitatively explored the online learning experience for undergraduate and postgraduate students. The project adopted a narrative inquiry approach and encouraged students to story their experiences of this virtual environment, providing a snapshot of how learning is experienced by those undertaking online studies. The study explores what impacted upon students’ engagement in this environment and how different facets of their learning experience made a qualitative difference to how individuals enacted engagement. Drawing upon Sharon Pittaway’s engagement framework, the article seeks to foreground student voice as the learners define their engagement in learning, the strategies they employed to assist this process and how engagement was enacted at an individual level. The students’ reflections presented in this article can be used to inform teaching and learning strategies designed to improve engagement in the online environment within the higher education sector.     

Theorising student engagement in higher education

Student engagement has become problematic following the rise of mass and universal forms of higher education. Significant attention has been devoted to identifying factors that are associated with higher levels of engagement, but it remains the case that the underlying reasons for student engagement and, indeed, the notion itself of ‘student engagement’ remain weakly theorised. In this article, we seek to develop the theoretical basis for student engagement in a way that highlights the student's own contribution. We explore how learning involves students taking responsibility for action in the face of uncertainty, whether in pursuit of personal or communal concerns. Drawing on perspectives primarily from realist social theory, we suggest that student engagement may be shaped by extended, restricted and fractured modes of reflexivity and co‐reflexivity. In this way student engagement in higher education is theorised as a form of distributed agency, with the impact of a learning environment on this agency mediated by reflexivity. Reflexivity itself is further influenced by the tasks and social relations encountered by students in a given learning environment. The role that social relations play in students' responses to learning specifically offers a means to strengthen the moral basis for education. Our account provides an explanation as to why specific educational practices, such as those termed ‘high impact’, might lead to higher levels of student engagement within the wider context of a knowledge society. We thus offer insights towards new forms of educational practice and relations that have the potential to engage students more fully.     

The role of students’ questions in aligning teaching,learning and assessment: a case study from undergraduate sciences

The quality of teaching and learning has been one of the major concerns of foundation chemistry disciplines for science and engineering undergraduates at the University of Aveiro, Portugal. Student‐centred approaches are being continuously developed, exploring ways of stimulating active and meaningful student learning by encouraging questioning by students. The development of questioning competences is regarded as fundamental, particularly in science education. In order to reinforce adequate alignment with teaching strategies, a new assessment method was implemented during the academic year of 2004–2005. This study is mainly aimed at exploring the use and integration of students’ questions as alternative assessment tools. Written formative and summative problem‐based cases were designed for these purposes. The questions raised by students during those assignments were analysed according to their cognitive level, relationship and orientation to the problem posed, herein considered to be quality indicators for learners’ questions. The findings suggest a deep engagement of students within these situations along the year, supporting the use of these alternative assessment tools as a way of fostering students’ questioning capability. Results also reveal that it is possible to achieve, with students’ questions placed at the centre of these processes, alignment between teaching, learning and assessment.     

基于系统动力学的在线学习投入度影响研究——学习生态观视角

为全面系统分析在线学习投入度影响因素,提升学习者在线学习质量,从学习生态观视角出发,使用系统动力学方法,构建学习者在线学习投入度影响因素系统动力学模型。采用层次分析法对模型进行仿真分析,结果显示：教学环境、社会交互环境、情感心理环境对学习者在线学习投入影响较强,物理环境和制度规范环境影响较弱。进一步分析表明,教学活动设计、与教师交互和情感体验是影响在线学习投入的高杠杆因素。从精心设计教学活动,优化教学环境;发挥教师主导作用,构造多边良性循环的社会交互环境;增强学习者情感体验,构建各子系统协同共建的情感心理环境等方面着手,致力于提升学习者在线学习质量,能促进在线学习系统平衡、协调和可持续发展。     

Building student belonging and engagement: insights into higher education students’ experiences of participating and learning together

Student belonging and engagement has received increased attention in the context of an expanding and more diverse higher education student population. Student retention is regarded as a priority with many universities augmenting their retention strategies to instil a sense of belonging. This article provides insights into first year Business Management students’ experiences of starting their degrees and retention interventions at a university in the South of England. It is based on findings from an ongoing study that applied Wenger's social theory of learning and adopted an appreciative inquiry approach to focus group interviewing to investigate students’ perceptions. Students developed a sense of belonging, constructed learner identities, made sense of their learning and gained confidence, but also experienced instances of tension and frustration that raise questions about the extent to which sociality practices within evolving communities of practice can address diverse engagement and identity development needs and mitigate disengagement.     

Understanding social presence in text‐based online learning environments

This article reports on key aspects of a theory generative study into social presence in text‐based online learning environments. The focus of the article is the nature of social presence as experienced by online learners in those environments. Employing a collective case study design, the study accessed online learners’ experience‐based heuristic knowledge through a multi‐phase dialogical process which functioned as an extended interview. Among the key findings was (a) a definition of social presence drawn from learners’ experiences; (b) explication of the nature of social presence in online learning environments; (c) suggestions for the creation and sustenance of social presence in those environments; and (d) support for a relational view of social presence which emphasizes human agency in mediated social processes and foreshadows a role for social presence as a critical element of online learning environments.     

What’s inside the suitcases? An investigation into the powerful resources students and lecturers bring to teaching and learning

The study presents a framework for investigating the powerful resources within learners’ educational biographies, which, from their own accounts, appear to influence their engagement with teaching and learning practices. The research framework stresses the material, social and cultural influences on a learner’s biography and the need for recognition as well as the redistribution of resources. It assumes that both socio‐cultural influences as well as individual, affective and agentic phenomena play a role in shaping a student’s career. This framework is discussed in relation to a study undertaken at a South African university, at which 164 students, lecturers and academic support staff participated in semi‐structured interviews. The main focus of the interview was the individual’s educational biography as narrated by the individual. The findings support the socio‐cultural perspective and show that the relationship between identity, identification and feeling ‘at home’ with engagement in deep teaching and learning, is both complex and uneven.     

基于ISM与AHP的学习者在线学习投入影响因素研究

在线学习投入程度影响在线学习质量,探究在线学习投入影响因素对于改善在线学习效果具有重要意义。将解释结构模型（ISM）和层次分析法（AHP）相结合,在文献研究与专家访谈基础上建立在线学习投入影响因素多层次结构,确定各层级因素的综合权重系数。研究结果表明：学习动机、自我效能感和教学方法是最直接影响因素,网络技术环境、学习动机、自我效能感、教师参与度、学习支持服务和在线交互环境为最主要影响因素。提出引导和激励在线学习者,提供良好的情感支持;提升教师存在感和参与度,提供充足的教师支持;营造积极的在线交互环境,提供多元的学习支持等策略,提升学习者在线学习投入。     

Bridging distance between actual and potential development: A case of using ICT mediated consultation tool

It is an ongoing challenge in higher education context to design appropriate learning tasks for students that balances the diversity in student knowledge and variable skills with student’s potential to learn under guidance. Obtaining feedback from students on what they know is made more complicated when students are passive during learning activities. In this paper we report on a project that ran over 2 years in which 67 students (28 in 2005; 39 in 2006) from culturally diverse socio-historical backgrounds used an anonymous knowledge sharing tool, the dynamic frequently asked questions (DFAQ) to engage with authentic learning tasks in an Organisational Learning Module. The module was part of the Organisational Psychology honours degree programme at a higher learning institution. The students used the DFAQ tool to consult with both peers and faculty staff. DFAQ is a special purpose web-based tool with a Short Message Services (SMS) interface. A thematic analysis was conducted on students’ experiences gathered from focus group discussions. Artefacts from DFAQ are also analysed. The paper reports that DFAQ mediated the educator’s access to the students’ level of understanding and the potential to learn under guidance. The DFAQ tool therefore allowed the educator to provide students with appropriate guidance that met individual students’ knowledge gaps. The paper concludes that DFAQ mediated access to the gap between actual and potential development, stimulated knowledge sharing, peer learning and impacted on pedagogical designs of learning tasks.     

Listening for Silence in Text‐Based,Online Encounters

This article addresses the ways in which learners’ silence plays out within asynchronous and synchronous text‐based, online communication. Our study takes an ethnographic perspective in examining how learners and instructors in two online courses use and interpret silence. The ways in which those learners and instructors eventually integrated silence into their online communication were interpreted as non‐participation, confusion, marginalization, and thoughtful reflection. These findings have implications that are relevant to instructors’ efforts to create constructive online learning environments and view silence as an important aspect of social presence. We thus propose the need for the development of a deeper analysis—both empirical and theoretical—on the notions of online silence, social presence, and communication.     

Identity and belonging in social learning groups: The importance of distinguishing social,operational and knowledge‐related identity congruence

Collaborative learning has much to offer but not all learners participate fully and peer groups can be exclusive. The article examines how belonging or ‘congruence’ in learning groups is related to identities of gender, age, ethnicity and socio‐economic status. A study of student experiences of collaborative learning on three different blended learning courses illustrated how learners negotiate identity congruence with peer groups to belong and engage. An analytical framework that distinguishes social, operational and knowledge‐related identity congruence has emerged. Contrary to received wisdom, the social aspect appears least important for learner engagement while knowledge‐related identity congruence is fundamental. Some of the consequences of identity incongruence, particularly concerning gender and maturity, are discussed and the article points towards the pedagogies which might enable identities of group members to shift so that collaborative learning can flourish.     

Inclusive assessment for linguistically diverse learners in higher education

As classrooms become increasingly diverse in higher education, educators are emphasising inclusive practices in teaching and learning to accommodate the needs of diverse learners. There is also an emerging need for an inclusive approach in assessment for accessibility, opportunity, relevance and engagement. This study, using design-based research guidelines with student–faculty partnership, designed, developed, implemented and evaluated contextually sensitive assessment protocol as inclusive and fair assessment. Data from students’ reflections and face-to-face interviews with open-ended questions suggested that, despite concerns such as potential bias, time and accommodation challenges, such assessment practices can make valuable contributions in creating a positive learning environment, improving relatedness and self-esteem and motivating and engaging students for better effort and effective learning. Implications for higher education practitioners with diverse learners are discussed.     

Student engagement as a mediator of the effects of socio-economic status on academic performance among secondary school students in Australia

In this article, we contribute to understanding of the mechanisms through which students’ socio-economic family background can translate into academic performance by focusing on the concept of student engagement. Drawing on theoretical perspectives from disciplines across the social sciences, and a major nationally representative dataset from Australia, which links survey responses with administrative records on school performance, we conduct a series of multiple regression models to investigate the mediating role of student engagement on the relationship between students’ socio-economic status (SES) and academic achievement. We find that, first, low-SES students show lower levels of engagement than other students, particularly in terms of behavioural and cognitive aspects; they also have lower achievement levels as measured by standardised test scores. We further find that lower engagement is associated with lower achievement levels, and that the effects of SES on achievement are partially mediated through student engagement. Although there are clearly other mechanisms in place that operate at the same time, it is important to focus on student engagement since it can be directly influenced by teachers and school leaders, as well as curriculum choices and school resources. This makes it a ripe target for government policies aimed at improving educational outcomes for students from low-SES families, compared with approaches targeting the influences of family environment or peer groups.     

Improving Student Engagement in Commercial Art and Design Programmes

The continued viability of art and design programmes depends on our ability to produce graduates able to contribute successfully and confidently to the future of the creative industries. This in turn depends on our ability to lead students to develop both the ability and the motivation to learn. A significant proportion of our students however, are not adequately prepared or inclined to engage with the learning environment. Based on a review of the literature on student engagement, this article attempts to identify the origins and examine the impact of the perceptions and attitudes (the ‘mental pictures’) that currently limit our students' ability and inclination to engage as well as those factors (including the features of our programmes) through which these ‘mental pictures’ may be inadvertently reinforced. It then proposes a number of practical suggestions to make more effective use of the learning outcomes of art and design programmes in order to mitigate their influence and thereby improve both our graduates' capacity and inclination to become more competent professionals, as well as self‐directed learners.     

Collaborative mentor support in a learning context using a ubiquitous discussion forum to facilitate knowledge sharing for lifelong learning

The Internet has recently been identified as a potential enabler of lifelong learning. Web‐based learning systems enable learners easily to access rich resources and actively participate in learning activities without time and distance limits. The main challenge in lifelong learning is providing the opportunity for discussion and collaborative knowledge construction to engage learners in acquiring and applying knowledge in the context of learning, working and collaboration. Moreover, knowledge sharing is a key component in the formation of communities of lifelong learners. Most online collaborative learning communities use Web text‐based discussion forums for knowledge sharing. However, such discussion forums are separated from the context of learning activities. Furthermore, the facilitation of beneficial dialogue through discussion forums, requires the involvement of mentors as facilitators. This study proposes an e‐book interface that enables learners easily to annotate or enter queries in a text in which questions arise, where a query context is transferred to a discussion forum. The subsequent anchors of questions are linked to a discussion forum for actuating sustained participation. A mentor finder recommends a collaborative peer based on learner knowledge level to answer the questions. Learners can also use mobile phones to access this ubiquitous discussion forum using voice/text anytime and anywhere. The experimental results showed a clear increase in the level of discussions, and most learners indicated that they benefited considerably from collaborative mentor support in an e‐book learning context through the provision of a ubiquitous discussion forum.     

Student Response Technology: Empirically grounded or just a gimmick?

Student Response Technology (SRT) involves the use of hand‐held remotes by students during classroom lectures to electronically respond to questions. This study surveyed 350 students enrolled in one of 13 lower‐division university science classes taught by five different instructors who used SRT. The survey probed students’ perceptions of SRT in terms of enhancing student learning, and investigated which features of SRT students felt had the greatest/least impact on student learning. The majority of students reported that the SRT increased their content understanding, class participation, alertness, and interactions with fellow students, helped with examination preparation, provided important and immediate instructor feedback, and made class more enjoyable. Students in this study scored more positively than peer groups on survey questions related to student engagement in academic and intellectual experiences, suggesting that SRT helps to promote student engagement. Important instructor actions identified during this study that augment the enhancing effects of SRT on student learning, even in large lecture settings, include designing clear, substantive questions, reviewing correct and incorrect answers with students, and making pedagogical adjustments based on class responses.     

Design Domain: Created Space,Creative Space

In this article, I describe and explore Design Domain, a large‐cohort course for which I am academic coordinator and which is enacted across six design programmes at the Glasgow School of Art (GSA). I unpack Design Domain’s context and intentionality as a ‘created space’, where student learners are exposed to different ways of thinking, making and doing, with an emphasis on working within discipline but pushing boundaries beyond the discipline. Next, I evaluate Design Domain as a ‘creative space’, unpacking its lineaments and evaluating its positives and challenges. Then, I set out initial reflections on the taxonomy of disciplinarities, arguing that these can be usefully reappraised when applied to a pedagogical framework like Design Domain, which blends predominantly individual learning with particular and specific points of collective commonality of purpose and action. Finally, I describe how I will go onto develop my understanding via an action research informed evaluation of a recent Design Domain project in Communication Design, where students of graphic design, photography and illustration worked together. I frame the type of critical questions I might ask of staff and student respondents in an action research informed evaluation study, and I offer a preliminary conclusion: that it is more appropriate to focus on ways of thinking than prescribing ways of doing, and that this might bring practice and process into a more adaptive theoretical framework.     

Pedagogy and dialogue

This article reviews the existing literature on the relationship between dialogue and pedagogy, examining the concepts of dialogic instruction, dialogic enquiry and dialogic teaching. It submits these concepts to critical scrutiny and explores questions which remain to be resolved in the field. It is argued that a dialogic mode of engagement with learners has the potential to bring about a narrowing of the gap in educational outcomes. The structural conditions of schooling and current assessment policy are seen as constraints on the development of a dialogical pedagogy. The article identifies the affective conditions for learning created by different patterns of teacher–student interaction as a neglected line of enquiry, which future research could profitably pursue.     

Shaping and Being Shaped by Environments for Learning Science

Environments of learning often remain unnoticed and unacknowledged. This study follows a student and myself as we became aware of our local environment at MIT and welcomed that environment as a vibrant contributor to our learning. We met this environment in part through its educational heritage in two centennial anniversaries: John Dewey’s 1916 work Democracy and Education and MIT’s 1916 move from Boston to the Cambridge campus designed by architect William Welles Bosworth. Dewey argued that for learning to arise through constructive, active engagement among students, the environment must be structured to accommodate investigation. In designing an environment conducive to practical and inventive studies, Bosworth created organic classical forms harboring the illusion of symmetry, while actually departing from it. Students and I are made open to the effects of this environment through the research pedagogy of “critical exploration in the classroom,” which informs my practice of listening and responding, and teaching while researching; it lays fertile grounds for the involvement of one student and myself with our environment. Through viewing the moon and sky by eye, telescope, airplane, and astrolabe, the student developed as an observer. She became connected with the larger universe, and critical of formalisms that encage mind and space. Applying Euclid’s geometry to the architecture outdoors, the student noticed and questioned classical features in Bosworth’s buildings. By encountering these buildings while accompanied by their current restorer, we came to see means by which their structure and design promote human interaction and environmental sustainability as intrinsic to education. The student responded creatively to Bosworth’s buildings through photography, learning view-camera, and darkroom techniques. In Dewey’s view, democracy entails rejecting dualisms endemic in academic culture since the Greek classical era. Dewey regarded experimental science, where learners are investigators, as a means of engaging the world without invoking dualism. Although Dewey’s theory is seldom practiced, our investigations cohered with Deweyan practice. We experienced the environment with its centennial philosophy and architecture as educational agency supportive of investigation that continues to evolve across personal and collective history.