Text Messaging the Reference Desk: Using Upside Wireless' SMS-to-Email to Extend Reference Service

The author discusses “Text a Librarian,” a short message service-to-email service provided via Upside Wireless, Inc., a Canadian telecommunications provider. Any user of the University of Virginia Library who has a cell phone and text messaging capability can send a text message to a local phone number provided by Upside Wireless. Upside's “virtual SMS channel,” which forwards the message to the Library's reference e-mail account. Librarians then respond to the query with an e-mail message that the user receives as a text message on his or her cell phone. This article describes the process by which a library developed the idea for the service and decided to contract with Upside, as well as staffing for the service and the challenges, successes, and possible new directions. A brief survey of the SMS reference landscape is included.     

世界经济一体化背景下我国咨询业的对策及发展

本讨论了世界经济一体化背景下，中国咨询产业面临的机遇和挑战，总结了我国咨询市场的现状，并对发展我国咨询业提出了一些具体建议。     

Looking Down the Road

No abstract available for this article.     

《网络世界中的分享、隐私和信任:给OCLC成员的报告》解读

OCLC于2007年9月推出了《网络世界中的分享、隐私和信任:给OCLC成员的报告》,报告包括8个部分:(1)我们的数字生活;(2)我们的社会空间;(3)隐私、安全与信任;(4)美国图书馆馆长;(5)图书馆与社会性网络;(6)数字之外;(7)报告亮点;(8)结论。《报告》发布了关于在线社会空间的最终用户和图书馆员对社会性网络的态度及其习惯的研究结果,揭示了参与调研的6个国家(加拿大、法国、德国、日本、英国和美国)的一般公众和美国的图书馆馆长对社会性网络、隐私和信任的看法。作者对该报告进行了解读。     

Noodling Down the Internet:

Some of the problems created by the introduction of the Internet to library services are discussed. These include problems with the structure of the Internet, library staff issues, an analysis of the preparedness of current users for the Internet, and bibliographic instruction impact.     

Student Construction of Relational Turning Points

Objective: To give students an improved understanding of relational turning point analysis, as well as differences between that analysis and “stage” approaches

Course: Interpersonal Communication     

历史的转折成功的过渡

今年８月１５日是辽宁省图书馆历史上一个重要转折点,它既是辽宁省图书馆建馆５０周年的纪念日,又是辽宁省图书馆新馆正式开馆的日子。从这天开始,辽宁省图书馆将翻开新的一页,迈入一个新的发展时期。为了实现这个转折,从１９９４年１０月１日新馆试开馆之日起,到今...     

A Down Under Reference Experience

Summary

In the summer of 1999, the author, a library science student pursuing his master's degree at the University of North Carolina at Chapel Hill, travelled to Australia to do a field experience at the University of Sydney Law Library. This article talks about his experience, discussing, among other issues, his experiences behind the reference desk and difficulties in learning how to research Australian law.     

关于六层双面倒T型组合书架的设计

本文根据以人为本的原则，对现在普遍使用的图书馆书架进行改进设计和重新设计，使书架更便于读者和工作人员使用，并在同等场地、空间下，钢制书架提高利用率40％，木制书架提高利用率30％。