Reflections on Youth:

Originally written as the introduction to The Reference Librarian No. 10, 1984, "Library Instruction and Reference Services," Ruth Ann Fraley's "Overview" is as pertinent now, in 1995, as it was more than ten years ago, in 1984.     

Reflections on Growing Up:

Maureen D. Pastine's "Introduction" to The Reference Librarian No. 24, 1989 remains as relevant today as it was in 1989. Her additional commentary updates the 1989 "Introduction" and inspires and challenges readers to continue to explore library user education. The "Suggested Readings" enhance the bibliographies offered by the other contributiors to this volume.     

基于成熟度视角的机构库评价研究

以成熟度理论为基础,借鉴知识管理成熟度评价模型的经验,构建基于成熟度视角的机构库评价模型。该模型分成初始级、可重复级、已定义级、已管理级和优化级5个成熟度等级,包括学术机构高层领导、信息基础设施、建设资金等6个关键过程域。在此基础之上,确定机构库评价模型的实施和评价流程,并利用该模型对嘉兴学院机构库建设的现状进行评价。     

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分析现行分类排架的优缺点,提出随着图书馆事业的发展,应加强排架理论和方法的研究。     

Leadership Reflections: Leadership Paradoxes

Leadership faces a number of paradoxes that can be challenging and confusing, particularly as individuals take on new leadership roles. Employees want leaders to be decisive but participatory in decision making, focused on big pictures but contribute to detailed discussions, and engage but not micromanage. It is confusing as mixed messages are given to leaders and the opinions of employees vary, creating a situation in which it is difficult for leaders to fully understand employee expectations. Leaders not only need to understand these paradoxes but develop methods to balance employee expectations and communication strategies that help employees appreciate the balancing act that each leader must develop.     

Leadership Reflections: Advisory Bodies

An important component of librarianship is the connection between a library and its community. Advisory committees or boards are a valuable tools for a leader to manage this connection and provides a leader with external expertise that can make a significant impact on a library community. However, advisory bodies need to be established for specific purposes and require a significant time commitment to ensure that members are contributing in a meaningful way. There are cautions in working with advisory bodies but the benefits of tapping into the potential benefits are worth the time and effort in working with community volunteers.     

Leadership Reflections: Parent Leadership

Abstract

There are many types of leadership but little known is parent leadership – how parental skills are applied to the workplace. Libraries depend more on soft skills that facilitate work and advance an organization. How individuals work together in an organization is just as critical as the work they accomplish. This depends on the ability of employees to develop and utilize their soft skills complementing their technical skills and expertise. As leaders focus more on behavior, they may tap into their parenting techniques in order to coach, guide, direct, and resolve conflicts. While a leader may not be able to ground an employee or take away their TV watching privileges, they might find themselves resorting to similar techniques in their management.     

Leadership Reflections: Organizational Culture

Abstract

Organizations function as small societies with their unique behaviors, patterns, and communication. Organizational culture describes how individuals work within libraries and the patterns, assumptions, values, attitudes, and behavior that help an organization to operate within its environment and achieve, or not achieve, its mission. Effective leaders must understand the operational framework of their libraries in order to be successful in managing or to change the culture in support of strategic goals. Changing the culture of an organization is difficult and a long-term process with a realistic understanding of the current behaviors and a determined vision for how an organization should work. There are some specific strategies that may aid leaders in transforming a library culture into a productive and effective set of behaviors that will contribute to a library’s success.     

Leadership Reflections: Organizational Language

Leadership language communicates more than words. Leaders are able to use the power of language to not only articulate an organizational vision but to create excitement and support around that vision. Library leaders can model organizational values through speech strengthening a written policy into practice. Organizational culture is difficult to change but leaders can counter negative and deceptive messages into productive statements that help employees move forward to understand and embrace library strategic goals. How a leader chooses to use language to articulate a vision, advance organizational values, and to change organizational culture is critical. Ignoring language opportunities will hinder not only leader success but organizational success as well.     

Reflections on the record

This article, based upon a presentation delivered at Simmons College in March 1995, offers the perspective of the former Acting Archivist of the United States on the internationalization of archival management, change, archival education and preparation for the future.Editor's Note: Contrary to the usual policy of the journal, we decided to reprint Dr. Peterson s Samuel Lazerow Memorial Lecture delivered at Simmons College, Boston, Massachusetts, March 14, 1995, with minimal copy editing. The paper provides a unique and important perspective and does offer insights into preparation for the future.     

基于成熟度视角的知识管理绩效评价研究

知识管理绩效评价是衡量企业知识管理实施效果,促进知识管理活动持续改进的重要手段。在简评我国知识管理绩效评价研究现状的基础上,提出从知识管理成熟度的角度进行知识管理绩效评价,分析知识管理成熟度模型的理论基础、概念以及其对知识管理绩效评价的意义。在此基础上,比较分析Siemens、KPQM、KMCA等三个知识管理成熟度模型并提出若干建议。     

数字新闻生态下的信息失序:对数据主义的反思

数字技术在很多方面改变了信息的创建、传播与解释方式,并"生态性地"介入当代新闻业的发展。"数据化"是数字新闻的特征之一,然而对于数据化不加反思地推崇和合理化,即数据主义的思想开始占据优势,导致在数字新闻生态中,公众、媒介与机构之间的关系被解构与重构,并衍生出信息失序等社会现象。信息失序涵盖了虚假信息、错误信息、恶意信息三大类,其涌现与新闻业的结构性转型密切相关。在去语境化、不透明的信息传播环境之中,数据来源不清,加之公众对情感和身份表达的重视,进一步推动并放大了信息失序,对公众、新闻业以及社会的影响颇深,但最严重的结果是公众对所有信息的不信任。基于对数据主义的反思,提升公众获取可验证信息的能力,同时强化政府、组织团体等主体的干预是治理信息失序的重要思路和方式。     

地方政府数据开放门户的成熟度评估研究

[目的/意义]针对地方政府数据开放门户构建成熟度评估模型，对于进一步丰富和完善政府数据开放评估理论和方法，定位门户问题，提出门户改进建议具有重要意义。[方法/过程]基于能力成熟度模型、信息构建理论建立"五级三维"的地方政府数据开放门户成熟度模型，并结合数据管理成熟度模型、数据中心服务能力成熟度标准以及政府数据开放成熟度模型确定各维度下评估指标的测度标准，最后以8个省级门户为例展开成熟度评估和分析。[结果/结论]通过成熟度评估，发现各门户在"数据管理" "数据服务" "用户参与"三维度的具体问题，并指明门户改进策略和方向。     

政府部门电子政务的成熟度评估与实证研究

本文研究面向政府部门的电子政务成熟度评估体系.以国际电子政务成熟度模型的思路精髓为评估指标体系的总体依据,设计了该评估体系的具体指标细项,计算各级指标体系的权重,提出了成熟度评估的计算模型.进而,选择上海市的八个政府部门为实证分析的评估样本,对评估指标中的各个维度的成熟度分别进行实证数据分析,得出评估样本在每个维度的成熟度水平.然后,以八个评估样本为分析对象,计算电子政务的总体成熟度.本文的目的是利用成熟度指标体系来诊断、考核和引导政府部门电子政务的建设,推进其向健康的方向发展.     

由数字学术交流引起的思考

基于Ithaka进行的数字学术交流现状调查项目的产生和执行,对其深层次的含义进行剖析。