虚拟地方文献收藏述略

地方文献的虚拟化是近年来各馆文献资源数字化建设的重点内容之一。本文阐述了电子版地方文献的特征和优势,认为在收藏电子版地方文献时要处理好著作权问题、保障良好的内容效果、通过多种渠道获取尽量多的地方文献品种。     

Stocking the Virtual Ready Reference Collection

Summary

Libraries have begun to add chat reference as a method to deliver reference service to remote user populations. To deliver quality service in a timely fashion, libraries need to construct a Virtual Ready Reference Collection (VRRC) of elite ready reference Web sites most often used during the chat reference interaction. This article explores the collection development steps needed to create a VRRC that is most beneficial on the local level. The value in creating this collection lies not just in the end product, but also in the process, which serves as a valuable training exercise. Selecting and maintaining the virtual ready reference collection will enhance the chat reference librarians' ability to deliver service in the chat reference environment.     

Mapping New Horizons in Government Documents Reference Service

Abstract

Throughout the 1990s, many academic libraries undertook major restructuring initiatives. In many cases, this involved merging a Government Documents Department with a General Reference Department. At the University of Oregon Libraries, a different approach was taken. Between 1998 and 2000, the Business Reference service and Map Collection was successfully integrated into the Government Documents Collection. With these three collections now available through one service point, many new opportunities have been created for enhanced reference services, library instruction, collection development, and outreach across campus and into the community. [Article copies available for a fee from The Haworth Document Delivery Service:     

Government Documents Reference Service in Canada: A Nationwide Unobtrusive Study of Public and Academic Depository Libraries

This study reports on a nationwide unobtrusive evaluation of government documents reference service at public and academic depository libraries in Canada. Fifteen questions dealing with subject matter from both the legislative and executive branches of government were asked 488 times at 104 depository libraries in 30 census metropolitan areas. Overall, depository library staff members provided complete answers to questions 29.3% of the time. When complete and partially complete answers are counted together, the success rate climbs to 42.4%. Academic full depositories achieved the highest rate of success, followed by public full depositories. In-person questions were answered more successfully than phone questions. Print materials were by far the largest single source used (45.7%) to answer questions. When print alone was used, complete answers to the test questions were found only 39.9% of the time. When World Wide Web sources alone were used, the complete answer rate was 60.7%. To improve service, extensive and periodic staff training may be needed about the structures and functions of both the legislative and executive branches of government. Staff members need to know what programs are available and who is responsible for which program in the federal government.     

达标过后话收集

对机关档案工作实行目标管理考核,极大地调动了基层档案工作者的积极性,一个机关档案工作经过省三级、二级乃至晋升为省一级,建立了相对独立的档案工作机构,配备了专职档案人员,配备了符合要求的基础设施,档案管理科学化、现代化已达到了一定的水……     

Virtual Reference

Abstract

Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated.     

A Review of Government Reference Serials

No abstract available for this article.     

地方文献收集利用补遗

地方文献收集、利用尽管成果明显,但对革命文献特别是抗日战争文献的收集、利用仍有待加强,本文着重谈了这方面的问题。     

Reference Collection Management Policies

Abstract

The literature indicates most academic libraries do not have formal reference collection policies, or that if they do, such documents are not up-to-date. Kansas provides an optimum setting to examine college and undergraduate libraries as most institutions of higher learning in the state are small to medium in size. Kansas is consistent with the trends indicated in the literature. All academic libraries in the state were asked to submit a copy of their policy. Each document was examined in light of: rationale for having a policy, defining the nature of the collection, criteria on inclusion and exclusion, input from stakeholders, managing budget costs, electronic resources, and weeding. Selection criteria and sample polices provide a practical guide for the development of a policy. All formats are considered.     

图书馆虚拟馆藏摭谈--兼论高校图书馆虚拟馆藏建设

虚拟馆藏来源于虚拟图书馆，是网络环境下一种新型的馆藏形式。文章对虚拟馆藏的产生作了介绍，并对与虚拟馆藏紧密联系的相关概念作了比较科学的表述；具体论述了建设虚拟馆藏的作用、局限性以及高校图书馆虚拟馆藏建设的基本原则和途径。     

Dismantling the Reference Collection

In 2008, the University of Louisville’s (UofL) Ekstrom Library printed reference collection numbered almost 30,000 volumes. Copious collecting and sparse weeding built up the collection during the era before the Internet. There had been considerable reluctance to address its more outdated sections due to competing priorities and inertia. A change of leadership as well as the recognition of changing use patterns had lessened the need for such a large collection. In 2011, three librarians began a title-by-title review process that resulted in an 86% reduction of the reference collection by 2014. This article describes that process, summarizes the results, and discusses the benefits and disadvantages of this approach.     

Virtual Reference Services

Abstract

Researchers performed a cost and benefit analysis of the University of South Florida's locally controlled chat service and compared the results to the advantages and expenses associated with a chat consortium. An evaluation of chat sessions revealed that a substantial portion of the inquiries received relate to university-specific interests. In addition to the local nature of chat questions, library staff used USF statistics to estimate the staffing, software, and training costs of the current chat reference service. The collaborative service under consideration involves both additional costs and benefits. A final decision, however, requires an in-depth assessment of several factors. Supplementary factors in this examination include a brief history of USF virtual reference service and the current trends in instant messaging that support the continuance of chat reference.     

Virtual Reference Services

Summary

Traditional reference services are changing in response to the rapid growth of electronic resources available outside of the library. There are an increasing number of libraries that are providing digital reference services to meet the demands and expectations of remote users. This article provides an overview of virtual reference services at Louisiana State University (LSU) Libraries. It also examines the planning, implementation, marketing and user feedback of real time reference service after its first year.     

虚拟参考咨询服务政策研究

以虚拟参考咨询服务政策为研究对象，在调研国内外相关政策及其现状的基础上，提出虚拟参考咨询服务政策的框架体系及其内容，并对虚拟参考咨询服务政策内容进行详细阐述，以期为我国虚拟参考咨询服务政策建设和实践工作提供可资借鉴的参考依据。     

传统型与虚拟型参考咨询比较研究

从基本条件、主要特征、组织过程和实现形式等方面比较研究了传统型参考咨询与虚拟型参考咨询服务的异同和优劣，并界定了两者的概念，指出了基本发展方向。     

地方文献非常规采集述论

以国内外图书馆地方文献采集工作的具体实践为基础,系统地探讨地方文献的类型与特点、地方文献非常规采集的方式及注意事项,以期对地方文献采集工作提供借鉴。     

论高校图书馆文献的政府采购

本文论述了政府采购的概念和方式,根据高校图书馆文献采购的特点,对政府采购方式在高校图书馆文献采购中如何合理适用的问题进行了探讨,并针对目前高校图书馆文献实行政府采购所存在的问题,提出一些完善措施。     

Scheduled Reference Collection Maintenance:

In early 1989 a questionnaire was sent to forty-eight public and twelve academic libraries in Rhode Island to ascertain the use of and attitudes toward schedules for reference collection maintenance. The great majority of libraries favored this approach, although the individual schedules varied greatly. Over seventy-five percent of the reporting libraries had or were in the process of developing written collection development policies, but few had any written policies concerning scheduled replacement and none had a written policy encompassing all the material replaced automatically on a schedule.