Chat reference service in medical libraries: part 2--Trends in medical school libraries

An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service.     

论参考咨询服务在独立院校中的变通

近几年，中国独立学院蓬勃发展，招收了大量的学生，形成了自己独特的办学模式。为了让这些学院的学生得到良好的教育，图书馆可以发挥一定的作用。而作为图书馆工作中重要的参考咨询更应承担这样的功能。本文以电子科技大学中山学院图书馆为例探讨独立学院的参考咨询服务的一些规律，希望能为高校图书馆工作做一点贡献。     

我国高师图书馆参考咨询工作的现状与发展对策

通过网络调查的方法，对我国52所高师图书馆参考咨询工作的服务内容、服务方式、服务质量等方面进行分析研究，指出存在的一些问题，提出了加强宣传、普及文检课、重视合作咨询、提高网上服务质量、开展面向中小学的咨询服务等发展对策。     

基于专家推荐的中小型馆参考服务模式构想

在探讨中小型高校图书馆数字资源建设和参考咨询服务现状的基础上,提出了要利用高校丰富的学科专家资源,建立基于专家推荐的参考咨询服务系统,通过建立一套规范制度和激励机制,把学科专家引入到参考服务中,提升参考服务的实力和水平。     

党校图书馆参考咨询服务大有可为

图书馆参考咨询服务的发展进入网络时代，网上参考咨询服务将成为图书馆参考咨询服务的发展趋势。而党校图书馆在这方面还存在着差距，这个差距正是党校图书馆大有可为之处，是党校图书馆近期可以努力为之的大事。     

Can you see me now?: Engaging distance learners through virtual reference consultations

Research consultations continue to be a valuable service offered by academic libraries for students who are able to visit the library, however, most students enrolled in online degree programs or considering enrollment have limited access to campus services. To address this, the authors designed and tested a virtual reference consultation service in their library for distance learners and graduate students. This article outlines a practical approach for designing and initiating a virtual research consultation service pilot, providing equitable access to library services and a positive user experience for distance learners.     

Reference Staffing

Abstract

In spring 2006, 404 medium-sized academic libraries participated in a survey to determine their reference-staffing practices. A medium-sized academic library is one affiliated with a bachelor's degree granting institution where the FTE enrollment is 3,000-9,999. Libraries reported their type of service model, number of questions asked, number of staff, variety of service points, types of staff utilized, hours and other factors used to make staffing decisions.

What are the staffing practices in reference departments at medium-sized academic libraries? How many reference and non-reference librarians are scheduled to work at reference service points? How many questions are typically asked during a week? Are students or support staff utilized? What type of model is most prevalent-one central desk with one librarian, several distributed desks with one or more staff members, a tiered service model or something else? What factors do reference managers consider when determining the hours and types of staff scheduled? These questions, and more, are explored in this report.     

Providing Reference Services for Young Adults

Summary

With more resource-based learning, libraries have become central in adolescent academic lives. School and public librarians play unique and overlapping roles in providing students with informational needs. School librarians, as educators, work with classroom teachers to design meaningful lessons that draw upon available resources. However, school librarians cannot work independently of public librarians, especially reference specialists. While school libraries focus on tools that support the curriculum, public libraries offer references for broad public use. Ideally, public and school libraries coalesce for collection development and service coordination. This article discusses issues and opportunities for school-public library partnerships and coalitions to benefit teens.     

发达国家图书馆未成年人服务研究综述

从图书馆未成年人服务的历史回顾与现状调研、图书馆未成年人具体服务项目研究、未成年人个体阅读认知规律和对应策略研究、中小学图书馆对学生的整体性影响研究、中小学图书馆与相关个体和机构的协作研究、图书馆未成年人服务质量的评价研究、图书馆未成年人服务管理与制度建设研究以及其他8个子主题综述和分析发达国家图书馆未成年人服务研究的各项内容,最终结论为：发达国家学者经过一个多世纪孜孜以求的不懈探索,已建立起该领域较成熟稳定的理论体系,并已形成“观念重视--研究方式科学--研究成果令人信服--研究和实践支持力度大--成效显著”的良性循环。     

Chat It Up! Extending Reference Services to Assist Off-Campus Students

Abstract

A virtual reference service is likely to attract both on-campus and off-campus students and providing one service for all users can extend the hours of availability to all students. The needs of these two student populations may differ and off-campus users may present some specific challenges to the reference staff. While some libraries do have a specified distance education librarian, it is unlikely at many institutions that there will be reference staff dedicated only to answering questions from off-campus students. Reference services for off-campus students do present special issues about which general reference staff may not be aware. With awareness of these challenges and proper training, an existing virtual reference service can be extended (or improved) to help off-campus students, or a new chat service can be developed with the objective to assist all user groups with equal success.     

From IM to Collaboration

Abstract

As library service providers for distance learners, we are constantly searching for ways to assist them in their use of library resources. Virtual (real-time chat) reference is yet another tool to utilize in reaching these students. While virtual reference has been around for several years and many libraries offer such services, as a medium-sized institution, Emporia State University took some time to move into providing such a service on a formal basis. Several issues, including staffing and funding, delayed entrance into this arena. It was not until a collaborative academic reference venture among several academic libraries in the state was proposed that the ESU library was able to offer this service. Advantages and disadvantages of the collaboration will be discussed, as well as lessons learned that can be applied to any collaborative project.     

变革与服务：大学图书馆学习共享空间建设研究

学习共享空间是大学图书馆在信息共享空间基础上,为适应大学教育体制改革,满足大学生交互式学习需求而营造的新型协作式学习环境。借鉴国外大学图书馆学习共享空间的建设经验,构建国内大学图书馆学习共享空间,构建注重以学生为中心的协作与交互式学习环境,实现图书馆服务向整个校园的拓展,以实现图书馆的发展与服务创新。     

高校图书馆参考咨询延伸服务读者需求研究——以中山大学图书馆为例

采用光沉积-液相化学法调节电子流向,构建了直接Z型TiO₂/Ag/Ag₃PO_{(4 )}(TAAPO)光催化材料.通过扫描电子显微镜(SEM)、透射电子显微镜(TEM)、X射线衍射仪(XRD)、X射线光电子能谱(XPS)、紫外-可见漫反射光谱仪以及光致发光(PL)光谱仪等手段对其进行表征,并对其在可见光照射下催化降解环丙沙星(CIP)的性能进行了研究.结果表明,当水体pH为3.0,催化剂分散浓度为0.3 g/L,CIP的初始浓度为15 mg/L时,光催化降解体系能够取得最佳的去除效果.在该组条件下,光照120 min CIP的降解率约为99%,并且在经历4个循环后仍然保持了良好的降解效果.在光催化降解CIP的过程中,主要反应活性物种为超氧自由基(·O₂     

高校图书馆现阶段对社会开放的策略研究

高校图书馆作为全国图书馆系统中重要的组成部分,无论其人员配备、软件还是硬件设施与其他类型图书馆相比都具有明显优势,其对社会开放已经成为社会发展不可逆转的趋势。高校图书馆应立足于本馆的实际情况,在满足本校师生需求的前提下,凭借其资源、人员、技术优势,采取有效的途径为所在地区的读者服务。文章主要阐述了现阶段高校图书馆对外开放可以实施的更新观念;建立与完善法律、制度保障体系;有限制地开放;收取适当的费用;学校、地方、企事业单位共建及开拓远程服务模式六种策略。     

A qualitative study of the academic,social, and cultural factors that influence students’ library use in a rural Ugandan village

The Kitengesa Community Library in rural Uganda is unique in that provides tailored collections and services for the community. This library, which was built in 2002, serves a small but diverse population including a large number of secondary school students who live in the area. Previous research on the impact of this library on the surrounding community revealed that the library influences reading habits, reading culture development, and the availability of locally relevant information. This is especially true for young adults, who represent Uganda's fastest growing population. Only 18 percent of girls and 20 percent of boys are enrolled in secondary school, rendering this group of students (ages 13–17) particularly vulnerable to a wide range of social and economic challenges. School libraries in Uganda are rare, and in this case, the Kitengesa Community Library serves as a de facto school library. Previous research by Dent and Yannotta (2005) revealed that secondary school students are among the heaviest users of the Kitengesa Community Library, and this qualitative study represents an attempt to characterize students' library use experiences across academic, social, and cultural domains. Findings suggest that the student experience consists of five factors – personal improvement, reading culture development, academic support, learning independence, and reducing isolation. There is a growing network of rural village libraries in Africa and the findings from this study will be used to inform development of additional library services and resources to better support student learning and interpersonal growth.     

高师学生毕业论文参考咨询工作的实践与认识

就该校图书馆在高师学生撰写毕业论文的参考咨询服务工作中，如何对高师学生进行科研素质教育进行了探讨。     

师范类高校图书馆的特色发展之路

师范类高校图书馆在目前竞争的态势下,应该扬长避短,积极为广大中小学教师提供信息服务,走出一条独具特色的发展道路。     

Meeting Business Students' Legal Research Needs: A Selected List of Periodicals on Corporation,Securities, and Bankruptcy

Business students and practitioners are expected to understand the legal framework and the legal environment in which businesses function, but not the complicated black letter law and lengthy judicial opinions. In terms of legal research, different from law school students, business students and practitioners need more secondary legal source support from their libraries. This article will bring the unique legal research needs of business students and practitioners to librarians' attention. A list of selected legal periodicals on corporate law, securities regulations, and bankruptcy will be supplied for libraries to better meet those needs.     

Aligning experiences: comparing and contrasting K12 and post-secondary space,resources, and services to smooth the college transition

Abstract

In this study, researchers used basic qualitative research to understand the spaces, resources, and services available to K12 students in their school libraries. Using observation and semi-structured interviews with K12 teacher librarians, this research allowed for a comparison of the K12 and post-secondary environments through which the authors were able to identify similarities and differences in function and service. In this article, the authors explore strategies to ease the transition of K12 students to the college environment, including collaboration between post-secondary and K12 libraries, robust orientation programs, and alignment of information literacy initiatives. This article adds to the body of college readiness literature and suggests avenues for future research.     

Transferring Skills,Transferring Students: A Call To Academic Libraries

The growing number of transfer students on college and university campuses presents a challenge to academic libraries. For years, these libraries have taught students information literacy skills to enhance their abilities to locate, evaluate, and use information in order to be successful students as well as lifelong learners. At many libraries, both direct from high school and transfer students are taught these skills together, without the recognition that either of them has special or diverse needs. Several studies over the years have concluded that the information needs of transfer students differed from those of their native counterparts and stress the importance for separate instruction. A recent survey of some Ohio academic libraries by the authors revealed that the vast majority of these libraries do not provide separate instruction for transfer students. This article, therefore, calls for a dialogue among librarians to continue to discuss this topic and consider developing instructional programs to meet the needs of transfer students.