Music Reference Sources: Analog in a Digital World

ABSTRACT

Do we need print reference collections at all? In the case of music reference materials, the answer is definitely “yes.” At the University of Memphis, reference titles in the music library are used at about three times the rate of reference materials in the main library. This paper leverages local reference and reserve book usage to investigate how print reference sources support music research of various kinds, how music faculty integrate reference sources into their courses, and how librarians can make finding and using these resources easier for users accustomed to accessing materials online without an intermediary.     

Evolving,Not Extinct: Music Reference in the 21st Century

As reference work changes dramatically due to computer technology, tangible reference collections are disappearing from academic libraries in many fields. Such is not the case in music research libraries, however. While many important online music reference resources exist, many print resources remain vitally important, and because of limited funding, they are unlikely to be digitized soon. Music libraries and music reference collections are currently a combination of traditional and online resources, enhanced by human expertise. This beneficial combination should be maintained.     

Delivering and Assessing Music Reference Services

The nature of music collections and their use means that patrons have always required specialized guidance from librarians to access what they need. Currently, library patrons' expectations are growing as collections and their delivery modes evolve. Music reference services must adapt to effectively address these needs. This article examines the challenges to delivering effective music reference service, the basics of reference assessment, and how assessment models such LibQual+, the Wisconsin-Ohio Reference Evaluation Program, and the Reference Effort Assessment Data Scale can help librarians build patron-centered music reference services.     

E-Mail Reference Evaluation

Abstract

E-mail reference has been utilized as a reference tool in academic libraries since the early 1980s. Today it is one of the most common media for providing digital reference service. An important aspect of providing any service is evaluating users' satisfaction levels with that service. Users of the Ask-A-Librarian e-mail reference service at a large academic library over a ten-month period voluntarily completed a seven item web-based questionnaire. The results indicated that the majority of respondents were satisfied with Ask-A-Librarian overall. This paper discusses how the library used the survey results to improve the existing service, and to implement a new one-chat reference. Reference service providers should not only ask users for feedback on existing services, but also should include them in the planning and design phase of new services. In doing so, they demonstrate their commitment to providing adequate and appropriate services to their patron community, and ultimately can save their institutions time and expense.     

The Reality of Reference: Responsibilities and Competencies for Current Reference Librarians

Academic reference services face great challenges as they cope with the pace of technological change, competition from other information service providers, and tight budgets. In fact, some critics suggest that reference services are no longer relevant or necessary as more information moves online. This study examines a nationwide survey that reveals that reference librarians are indeed engaged in a wide variety of activities requiring a range of competencies and skills. Results of this study suggest that reference services are not dying but are evolving, with most academic reference librarians engaged in multifunction positions involving both traditional and nontraditional reference activities.     

音乐图书资料的作用与建设

文章在分析了音乐图书资料在音乐教育、音乐创作和音乐研究中的重要作用的基础上,从管理人员素质、常规介质资料、电子介质资料等方面,讨论了加强音乐图书资料建设以更好地为教学、科研服务的问题.参考文献3.     

Reference Librarianship

Abstract

Changes in the practice of Reference Librarianship as well as some practical and philosophical traits for success in this field in the 21st Century are discussed. There are brief summaries of specific elements of technological change that quite likely will have major impacts on library service delivery and some discussion of historical trends that have or have not prepared the field of librarianship to meet the demands of service in the coming decade.     

iTunes Metadata and Classical Music: Issues and Solutions for Crowdsourced Metadata in iTunes

Crowdsourced metadata available in iTunes is too often insufficient or even incorrect for classical music recordings. Listeners find themselves frustrated when the only options iTunes provides are illogical. What we need is a group of professionals who are experts in music and information organization to clean things up. Enter the Music Library Association. The author proposes that this national group with ten regional chapters divide the work of providing improved metadata for classical recordings, using an open source program such as freedb. Working with Gracenote, individual music librarians could also correct existing data and reduce instances of a user encountering poor information.     

高校图书馆参考咨询服务现状与发展的再思考

本文较细致地分析了高校图书馆参考咨询服务的现状和发展趋势,探讨了高校图书馆的参考咨询服务的发展对策。     

Usage and User Analysis of a Real-Time Digital Reference Service

Summary

This paper presents the results of a use analysis and the results of a user survey of Bowling Green State University Libraries' “Chat with a Librarian” service for the academic year 2001-2002. When appropriate, the results are compared with the results of other libraries' services. Information examined includes when and from where users ask questions via the services, how users find out about the service, and what types of questions the users ask, the status and affiliation of the users, and user satisfaction with the service. Most of this information can be compared to findings from at least one other academic library's study of a somewhat similar service. With a few exceptions, the findings are similar from service to service.     

Fine-Tuning the Institutional Repository: Evaluating the Self-Archiving Behavior of Researchers in Music

While self-archiving gains more traction as a means for scholars to make their research freely available, a perception persists that certain disciplines in the humanities lag behind the sciences in this regard. This article investigates the rate of self-archiving by scholars contributing to the top journals in the field of music, a discipline that traditionally falls within the humanities, although research in the field is highly interdisciplinary and draws heavily on multiple scientific fields. The contributors to these journals come from a range of background and interests, and represent colleges and universities from six continents.     

地方音乐院校图书馆的专业藏书特色刍见

本文结合天津音乐学院图书馆的专业藏书建设的实际，就地方音乐院校图书馆专业藏书特色的形成问题提出了个人的一些见解。     

Beyond Circulation: The Evolution of Access Services and Its Relationship to Reference Librarianship

Academic libraries have undergone a variety of organizational changes in the last two decades. One area that has evolved out of these changes is access services. Relationships between circulation, interlibrary loan, and reference have been explored though informal and formal organizational structures. Because of these types of interactions it is feasible for reference librarians to consider positions in access services.     

Reference Services in Law Firm Environments

SUMMARY

Law firm libraries have undergone drastic changes in recent years. This chapter chronicles the evolution in the size of the law firm library and its collection, the changing expectations of law firm library users, and the inventive ways that law firm librarians are fulfilling the needs of the law firm library users with technology and other means. This chapter also explores how law firm libraries can improve service and overall efficiency through limited outsourcing of reference services.     

高校图书馆文献信息咨询服务的新思路

本文论述了新形势下高校图书馆文献信息咨询服务工作的新思路，并介绍了一些实际做法。     

The 21st Century Reference Department

Abstract

Reference service in academic libraries has evolved over the years from what was the “reference interview” to the kind of service transaction which takes many forms and involves numerous information resources and the highest librarian expertise in some situations. Reference is more versatile now than ever, and this may be attributed to the abundance of resources and the multitude of ways librarians can acquire access to needed information. Coordination of efforts, expertise, and resources can make a great reference department function efficiently and effectively. College and university libraries with huge reference departments may need reference managers or heads of reference to manage them, but there are smaller libraries with small reference departments which employ less than five reference librarians. Managing these small libraries with an even smaller pool of reference librarians may not seem as complicated as managing large ones.

The head of reference position is an important one in the library, both for the staff and for the users served. This article will try to present views on the qualities, qualifications, and requirements which the head of reference should possess in the 21st century.     

论图书馆虚拟参考咨询服务中的时间管理

虚拟参考咨询的时间管理就是通过有效组织管理图书馆人力和资源、控制服务流程来有效利用时间,提高服务效率。它需要在图书馆管理层和参考咨询员两个层面进行:管理者负责时间管理制度的制定、对咨询员进行激励和时间管理能力的培训以及有效的服务流程的组织;咨询员负责在服务中明确用户目的和需求,有计划地进行信息查找,提交简单易懂的答复。这样,通过图书馆上下全员的分工努力,节省用户的时间,提高用户满意度。     

Electronic vs. Print Reference Sources in Public Library Collections

Summary

The evolution of electronic sources has had a significant impact on reference collections in libraries, and public library reference collections are no exception.

Evaluating, selecting, and organizing sources to meet the needs of public library users has always been a fundamental role of public librarians. However, now they have the added responsibility of evaluating electronic resources and deciding whether the electronic sources will supplement or replace traditional paper reference sources. Issues of authority, accessibility, cost, comfort, and user education must be carefully weighed during this evaluative process.