我国公共图书馆配合政府信息公开的机制探讨

从我国公共图书馆相关组织机构设置、政府信息公开处理流程和方法的设计以及政府信息公开提供服务的技术平台设计3方面探索我国公共图书馆配合政府信息公开的机制,以期对我国公共图书馆政府信息公开的实践工作提供有益参考。     

在线信息咨询服务与研究述评

通过对网上参考咨询服务起源的分析,阐述了国内高校图书馆和公共图书馆在线信息咨询的概况,并就图书馆在线信息咨询的服务模式、系统和技术、人员配置、服务质量评价及发展趋势等方面的研究进行了概括、分析。参考文献47。     

The Delphi Project: Transforming Flemish Libraries Into User-Oriented Points of Information

ABSTRACT

Flemish libraries have historically been praised by visitors and valued by the general public, but since the turn of the century, they have seen a decline in usage. A group of libraries in Flanders believed the role of libraries should be substantially reevaluated. They embarked on the “Delphi Project” to establish methods for libraries to become centers of their local communities by focusing on the information needs of their customers. The emergence of technology supported a shift from libraries as lending institutions to information centers. In addition to a customer service philosophy and training, online tools have helped staff reach library users. An online tool called the “Bronnenwijizer” combines searching the local library catalogue, provincial and state catalogues, and the Internet. The tool also supports the creation of “baskets” for a patron's information needs that can be shared with other staff. Delphi libraries have also used “Infopleinen,” Web-based guides to topics featuring printed media and online sources. Finally, a new online question registration system was developed that fit the new Delphi service philosophy. Over half the libraries in West-Vlaanderen are entitled to call themselves Delphi Libraries, and the philosophy is being disseminated more broadly through the Delphi Project Web site. Due to governmental changes in provincial authority, the future of the project is challenged because coordination among libraries has been critical for the project's success.     

图书馆开展媒体舆情信息服务的实践与思考——以广州大学图书馆为例

图书馆为地方政府提供的媒体舆情信息服务主要包括舆情监测及预警、舆情信息提供、舆情信息保障、舆情信息跟踪、舆情分析、决策参考等服务.在目前服务的基础上,要注意引入互联网信息搜索技术,加强对网络舆情的收集和分析;打破舆情分析选题的地域局限性,在做好被动服务的同时,应开辟主动服务的新途径.     

虚拟现实技术(VR)在公共图书馆中的应用研究

虚拟现实技术作为智慧信息环境下的新兴技术范式,受到图书馆界青睐。文章以虚拟现实技术概念及内涵特征为切入点,对虚拟现实技术在公共图书馆移动场景、馆藏定位、信息可视化、虚拟参考咨询服务应用前景进行可行性分析,指出实践中存在的问题,并提出相关解决对策。     

我国公共图书馆信息服务展望

政治经济的变革和全球技术的发展,给我国图书馆造成了广泛而深远的影响，本文根据当前公共图书馆界信息服务实践所显现出来的新动向，从经营，产品，开发，服务，管理，竞争六个方面对我国公共图书馆信息服务在新世纪的发展趋势进行展望。     

充分发挥高校科技查新咨询的情报评价作用

科技查新是为辅助科技评估和同行专家评议提供客观文献信息依据的一项新型的科技信息咨询服务业务.本文在分析科技查新咨询中以科技查新报告进行定性情报评价、以查新课题相关论文进行定量情报评价的基础上,建议高校拓展定题情报服务、专题情报服务、竞争情报服务等多层次系列化情报增值服务,以充分发挥高校科技查新咨询的情报评价作用.参考文献8.     

网络环境下公共图书馆的参考咨询服务

文章分析了网络环境下公共图书馆参考咨询服务工作的主要变化,指出了随着电子技术与网络技术的发展,参考咨询服务工作需要重新定位.文章还对网络时代公共图书馆参考咨询服务的发展对策提出了自己的看法.参考文献5.     

现代公共图书馆文旅融合的业务模式与实践探索——以福州市图书馆为例

[目的/意义] 公共图书馆如何将信息资源、用户服务和技术体系建设相融合是文旅融合时代背景下需要研究的重要课题。[方法/过程] 基于国家相关政策与研究现状,聚焦文旅融合业务体系建设和实际应用,从图书馆项目实践案例出发,分析文旅融合在公共图书馆的业务模式和实际意义。[结果/结论] 通过信息资源建设、用户服务建设、技术系统建设3个方面来构建福州市图书馆"+旅游"的业务体系。该体系以多形态的资源库建设,多渠道的活动推广、多方位的技术保障来探索地方特色的公共图书馆文旅融合业务模式,从而为现代公共图书馆文旅融合的可行性、创新性、实用性提供参考和研究。     

澳大利亚公共图书馆微探

论文通过对澳大利亚公共图书馆文献资源、组织管理、读者服务、社会活动、技术设备等方面的介绍和描绘，揭示了澳大利亚公共图书馆先进的办馆理念、新颖便捷的服务方式和丰富多彩的活动内容，以期对我国公共图书馆建设有所启示。     

Information and Referral in the Academic Library:

Information and referral (I & R), since its introduction as a concept of library service in the late 1960s, has received wthied eim apttoerntatinocne Ionf tIh e& pRu balisc a l ivbiraab ? e' sceotnticnegp.t Soifm aiclaard ermeciocg rneifteiorenn coef service has not occurred. Reasons for this may be linked to an attitude that "the public library serves and the academic library instructs." As the complexity of new information technologies engulfs the academic library, primary reliance on an instructional attitudc toward reference service is no longer adequate. The experience of I & R in the public library offers a more appropriate reference service model based on the direct provision of information that is often "value-added" to meet specific information needs of the user. Such lessons from the successful practice of I & R in the public library can provide a framework for academic library reference services as librarians reevaluate themselves in a changing academic library context.     

公共图书馆参考咨询服务发展趋势

公共图书馆的参考咨询服务需实现传统和现代的对接，并利用新的工作方法、手段和模式，适应网络环境和数字环境下的社会需求，拓宽参考咨询服务空间。     

Reference Librarians in the Information Age:

Reference service has existed in public and academic libraries for over one hundred years, but as libraries move into an age of increasing technology, many traditional methods for providing reference service will no longer be adequate. By examinmg reference services of the past and present, reference librarians can learn from the mistakes and successes of their predecessors to better plan for the future. Reference librarians must be committed to retaining the most successful ideas from the past and giving up the least successful. This critical examination of past services must also be coupled with a visionary and risk-taking outlook for what is needed in the future if reference librarians are to remain a vital part of the information age.     

东北三省公共图书馆网络信息服务调查

调查表明,东北三省省级和地级市公共图书馆在网络信息服务中,网站的建设和维护程度有待于提高,网上参考咨询服务的方式和用户交互需要完善,图书馆网站的主动信息服务能力亟待加强,在线信息服务对政务信息公开和特殊群体的信息援助不够。应加强宏观政策的导向和微观的维护指导以提升我国公共图书馆的网络信息服务质量。     

Multiculturalism and Technology in the Academic Library

The impact of controversial subjects and information technology on research in academic libraries is the subject of this essay. The debates surrounding multiculturalism, problems encountered during information retrieval and instruction of patrons involved in scholarly pursuits illustrate the changes occurring in contemporary libraries. The article also discusses user perceptions of database structures, the importance of librarians remaming sensitive to the public, and confirms the need for service oriented professionals in academic libraries.     

澳大利亚公共图书馆政府信息服务调查与分析

[目的/意义]调查和分析澳大利亚公共图书馆政府信息服务所取得的良好成效并加以学习借鉴,对我国公共图书馆提高政府信息服务水平具有重要意义。[方法/过程]在文献分析的基础上,通过网络调查法探究澳大利亚公共图书馆开展政府信息服务的情况,介绍LA、LDS、PANDORA和AGLS 4个主要的服务项目,分析图书馆网站在政府信息导航、信息整合与参考咨询方面的服务。[结果/结论]澳大利亚公共图书馆政府信息服务具有历史悠久,以公众需求为出发点,与政府部门开展合作,服务方式多样的特点,其成功经验可为我国公共图书馆开展政府信息服务提供借鉴。     

科技资源开放共享服务体系理论框架分析

建立科技资源开放共享公共服务体系是当前我国科技管理改革的重要内容。文章在界定科技资源开放共享 公共服务体系内涵的基础上,从供给内容、供需主体、供给模式、运行机制、评价监督等方面构建科技资源共享开放公 共服务体系的理论架构,同时对科技资源开放共享公共服务体系的主要特征进行探讨。研究结果对于各级政府推进科技 资源开放共享、促进科技资源优化配置具有一定的借鉴和参考价值。     

An innovative use of instant messaging technology to support a library's single-service point

A library service model that provides reference and instructional services by summoning reference librarians from a single service point is described. The system utilizes Libraryh3lp, an open-source, multioperator instant messaging system. The selection and refinement of this solution and technical challenges encountered are explored, as is the design of public services around this technology, usage of the system, and best practices. This service model, while a major cultural and procedural change at first, is now a routine aspect of customer service for this library.     

江西公共图书馆网上联合参考咨询服务体系构建研究

构建江西全省公共图书馆信息咨询协作网,开展网上免费信息咨询服务,对服务江西崛起,提高全省公共图书馆的服务能力和质量,有着不可估量的作用。分析了构建江西公共图书馆网上联合参考咨询服务体系的必要性和可行性,提出搭建网上联合参考咨询服务平台的建设方案。     

An Innovative Use of Instant Messaging Technology to Support a Library's Single-Service Point

A library service model that provides reference and instructional services by summoning reference librarians from a single service point is described. The system utilizes Libraryh3lp, an open-source, multioperator instant messaging system. The selection and refinement of this solution and technical challenges encountered are explored, as is the design of public services around this technology, usage of the system, and best practices. This service model, while a major cultural and procedural change at first, is now a routine aspect of customer service for this library.