Teaching the User About Information Management Using Microcomputers

The Northwestern University Medical Library has provided information management instruction for its patrons over the last several years. The library has defined this topic broadly, including decision analysis, database management, and online searching. This article reviews the instruction and outlines some of the issues which concerned the library as it initiated this program.     

论多媒体在图书馆用户教育教学中的作用

从人体的感知行为、思维方式以及多媒体技术在非线性的信息结构、虚拟现实等方面的优势的角度,阐述了多媒体辅助教学将成为图书馆用户教育教学的一种必然趋势。     

Chauffeured by the User

Abstract

Librarians have not traditionally been the developers of iiifurnuition retrieval systems. However, with the growth of the World Wide Weh and online knowledge management opportunities, academic librarians have begun to emerge as online system developers and designers. As librarians jockey lor position as experts in understanding information-seeking behavior in this virtual landscape, they must learn about usability testing. Usability testing reveals how users search for online information and is a key component in determining when a product is easy to use and ready for public use. Both the University of Arizona and OCLC have undergone usability evaluation in various ways and have integrated results of these evaluations into their Web and online product designs.     

天津图书馆联盟用户管理系统用户分析与鉴别模块设计及其功能研究

以天津图书馆联盟为例,论述了图书馆联盟用户管理系统的用户分析与鉴别模块的主要内容及其功能。用户分析模块主要采取职业分类的标准对用户信息进行分析,而用户鉴别主要通过分析用户特征,将他们分成不同的用户群,从而便于图书馆了解用户的需求及其规律,制定服务计划,建立个性化主动服务机制。     

The User and the Library

A library's success depends in large part on communication it shares with its users. Formal theory of communication information can be useful in examining the process, which is central to library use. Communication models are presented which display graphically elements of the process. The places of the library and the librarian in the models are discussed. Also presented are the concept of information (particularly as it relates to libraries)and data on information output. The key to all discussion is the library-user exchange and the importance of effective communication to public service in libraries.     

Engaging the Social News User

One of the most common formats of audience participation in journalism consists of online reader comments in response to articles, weblogs, or online television and radio broadcasts. While initially the audience only commented on media platforms themselves, Facebook made it possible to outsource commenting to a third-party platform. The options users have, the rules commenters are obliged to follow, and the moderation regime they confront, could influence the quantity and quality of comments. In this study, we explore how news media deal with audience comments on Facebook and their own news site, and how this influences the quality and quantity of comments. We compared comments on news platforms and Facebook of 62 Dutch national and regional newspapers, public and commercial broadcasters, newsweeklies, national news programmes, and online news sites. Subsequently, we analysed the content of the comments with the qualitative text analysis tool MAXQDA. The results indicate that news media prefer outsourcing comments to Facebook although commenting on their own platforms is still possible. By discouraging anonymous responses, the quality of comments improved but above all the quantity of comments decreased after outsourcing comments to Facebook.     

Reaching the End User:

No abstract available for this article.     

Online Catalogs and the User

Online catalogs are more than an extension of the card catalog. They are something entirely new and under continuous de- velopment. Although users are enthusiastic about online catalogs. their ositive attitude may change unless certain problems are cor- rectef The library profession should develop specifications for on- line catalogs that w~ll help eliminate user problems. Online catalogs interact with the user and can give himlher a sense of control if more modes of access for effective retrieval are designed. Online catalogs of the future should be more efficient if librarians have greater input in their design.     

User Fees

No abstract available for this article.     

面向用户认知需求的图书馆用户画像研究

借鉴用户认知需求的研究现状以及用户画像在图书馆的应用实践,提出面向用户认知需求的图书馆用户画像系统模型,在标签体系中选取用户基本属性数据、动态行为属性数据、互动属性数据、偏好属性数据,借助文本处理、深度学习等技术以及社区发现、标签传播等监督技术对数据分别处理和预测,并提出基于用户认知的需求预测、个性化体现、社区发现、决策调整4大分析应用,对于构建、完善用户画像认知体系有较大的促进作用。     

浅论图书馆的用户研究

计算机技术和网络技术的迅速发展和普及对图书馆的发展造成了巨大挑战,图书馆用户的类型、用户意识和对信息资源和服务的要求等都与过去有很大不同。文章分析了网络环境下图书馆用户的新变化,并提出了几点应对策略：提倡人本和谐的服务理念,加强用户研究以及优化资源、开拓服务、扩展用户。     

网络环境下高校图书馆用户教育的思考

网络时代高校图书馆的用户教育应改变过去的传统方式，在教育内容上注重联机检索、光盘检索、网络检索等新的内容，在教育方法上提供与此相适应的教学条件和远程教学等新的手段。     

End User Searching

No abstract available for this article.     

Library User Behavior

No abstract available for this article.     

User Education Column

No abstract available for this article.     

User Education Column

No abstract available for this article.     

基于用户需求的图书馆用户满意实证研究

通过对图书馆用户满意和用户需求的研究成果进行梳理,分析图书馆用户满意的构成维度、影响因素、用户需求特征,以及用户需求与满意之间的关系;从需求角度出发,构建图书馆用户满意度模型.采用问卷法对高校图书馆和公共图书馆的用户进行调查以收集原始数据,采用结构方程模型进行模型验证.研究发现:用户需求与感知的不一致会直接影响其对图书馆的满意度;图书馆用户整体满意度由信息资源满意、信息服务满意、信息系统满意组成,这三种满意度分别都会正向影响图书馆整体满意度;信息资源满意会正面影响信息系统满意,信息服务满意会正面影响信息资源满意,而信息系统满意也会正面影响信息服务满意.     

从用户接受到用户体验——谈图书馆用户角色变化

在图书馆服务中,用户的角色一直都处在变化之中,从消费者、参与者到建设者再到现阶段的体验者.作者通过观察、比较这些角色变化,发现现阶段重视用户体验的环境下,图书馆需要转变思维,迎合用户,加强用户体验.