The impact of role conflict,role ambiguity and organizational climate on the job satisfaction of academic staff in research-intensive universities in the UK

This study focuses on academics in research-intensive universities in the UK and explores their perceptions of organizational climate, role conflict, role ambiguity and job satisfaction. The findings suggest that the universities have multiple organizational climates. Three organizational climate types – the Clan, the Hierarchy and the Adhocracy – were associated with lower levels of role stress. However, the Market climate was associated with higher levels of role conflict. Only the Clan-type climate was directly related to high levels of job satisfaction. It appears that despite the changes in the styles of management in universities, the collegial/Clan climate is still a very important contributor to the satisfaction of academic staff.     

Teacher participation in the decision‐making process: reality and repercussions in Indian higher education

The study reported here focused on comparing teachers’ actual and desired participation in different decision‐making situations and examined how participation in decision making differs in Indian higher educational institutions. The paper provides a comparison of findings with similar studies conducted in Western settings regarding the relationship of participative decision making (PDM) with some selected organizational variables: teachers’ job satisfaction, organizational goal commitment, role ambiguity, and role conflict. Data were gathered through a survey of 281 faculty members of Banaras Hindu University, India. Results indicate that in the Indian context, teachers’ actual and desired participation was highest in institutional decisions and lowest in technical decisions. Among the personal variables, age, designation, teaching experience and span of service in present institution were found to be significantly related with decisional participation of university teachers. It is recommended that administrators evolve a mechanism for inviting participation of teachers in different decisional domains, based on the findings of this study.     

Teachers’ workplace and professional certainty

The study focuses on teachers’ perceived certainty, a concept which is understood as being made up of didactic, practical and relational certainty, and its relationship with teacher collaboration, role ambiguity and job satisfaction. Analyses draw on data from 1153 Norwegian elementary and junior high school teachers. Results indicate that there are statistically significant differences between the two subgroups of teachers concerning collaboration and job satisfaction. Furthermore, interesting differences regarding relations between collaboration and teacher certainty are found. Teachers in this study also report most collaboration on planning lessons, but little collaboration on activities one would expect to enhance self-awareness and reflection. A structural equation model involving relationships between all variables is tested and results reveal good fit indices.     

Stress and Burnout in Teachers

The purpose of this study was to determine causes of, and differences in, stress and burnout in 405 middle, upper, high school and sixth form college teachers in one Local Education Authority in England. Stress and bumout were generally low, but individual, e.g. locus of control, stability of personality; environmental, e.g. too much work, taking extra‐curricular activities, taking work home to do more often; and psychological, e.g. role conflict, role ambiguity; variables correlated with stress and burnout. Multiple regression analyses showed that high anxiety, spending more hours on work at home each time it was taken home and high role conflict collectively predicted stress, and high anxiety and high role conflict collectively predicted bumout. Role conflict, locus of control, stability of personality and anxiety were among the variables that accounted for significant differences in stress and bumout. There were no significant differences between headteachers and subject teachers or men and women on stress or bumout. Results indicated that although individual stress and burnout management is important, elimination of stress and burnout will not be possible without action to reduce/ eliminate environmental Stressors. Further studies could include case studies of a particular school, or studies of stress in students to determine whether it is possible to anticipate who is more likely to experience stress and burnout.     

Conflict and Ambiguity over Work Roles: The Impact on Child Care Worker Burnout

This study looks at the child care workplace from the viewpoints of occupational stress and social support as they relate to staff burnout. Subjects included 188 child care workers from licensed child care centers in predominantly rural areas of Pennsylvania. Hierarchical multiple regression was used to assess the contribution of work role conflict and work role ambiguity (two forms of occupational stress) to predictions of three facets of burnout (i.e., emotional exhaustion, depersonalization, personal accomplishment). In addition, the buffering effect of social support on the relationship between these variables was assessed. The results show that both work role conflict and work role ambiguity predict a significant portion of the variance in all three facets of burnout. In addition, support is provided for the hypothesis that social support buffers the effect of work role conflict and work role ambiguity on perceived emotional exhaustion and depersonalization. The results are discussed in terms of changes that could be made to improve child care as an adult work environment.     

Conflict and Ambiguity over Work Roles: The Impact on Child Care Worker Burnout

This study looks at the child care workplace from the viewpoints of occupational stress and social support as they relate to staff burnout. Subjects included 188 child care workers from licensed child care centers in predominantly rural areas of Pennsylvania. Hierarchical multiple regression was used to assess the contribution of work role conflict and work role ambiguity (two forms of occupational stress) to predictions of three facets of burnout (i.e., emotional exhaustion, depersonalization, personal accomplishment). In addition, the buffering effect of social support on the relationship between these variables was assessed. The results show that both work role conflict and work role ambiguity predict a significant portion of the variance in all three facets of burnout. In addition, support is provided for the hypothesis that social support buffers the effect of work role conflict and work role ambiguity on perceived emotional exhaustion and depersonalization. The results are discussed in terms of changes that could be made to improve child care as an adult work environment.     

The Academic Dean: a Position in Need of a Compass and Clock

This study examines the changing and multifaceted roles and responsibilities of academic deans in Australian universities. A total of 195 deans from the population of 287 in Australia responded to the survey. Most were male, around 50 years old, married, with fewer than 5 years' experience as dean. One quarter of the sample had more than 5 years' experience as dean. About one third indicated a desire to move on to a higher academic position at the end of their contract with another third interested in returning to their previous academic duties. Deans indicated they are moderately satisfied with the clarity of their role, but more dissatisfied with the pace of work and their workload. The level of stress experienced by deans was moderate, although around 60% of stress in a dean's life arose from the job. Generally, experiences of role‐conflict and role‐ambiguity were consistent across the sample. The varied role of dean is examined in terms of its daily tasks, sources of stress, and leadership attributes and behaviours. The article also includes an analysis of comments provided by deans regarding their major work challenges, perceived effectiveness in dealing with these challenges, and observations on other issues of importance to their role.     

Factors of Role Conflict among Livestock Extension Professionals in Andhra Pradesh,India

Abstract

To know the factors of role conflict among livestock extension professionals in Andhra Pradesh, India. Study was conducted following ex-post facto research design. Data were collected from 180 respondents through survey questionnaires. The data were subjected to multiple regression and path analyses to know the factors of role conflict. Respondents were experiencing four types of role conflicts, viz., intra-role conflict, intra-sender conflict, inter-role conflict, and conflicting expectations. The 16 independent variables put together explained 59% variation in role conflict. Most of the variation was found to be governed by job experience, physical facilities, trainings undergone, participativeness, work motivation and persistence disposition. Persistence disposition, job satisfaction and work motivation were the channels for indirect effects of other variables on role conflict. If higher levels of role conflict and factors influencing role conflict are not properly coped, it affects the performance in a dysfunctional style. Therefore, an orientation program to newly recruited veterinarians on role conflict and its coping strategies is recommended. The other related implications for animal husbandry department are also discussed. With the knowledge on factors of role conflict, performance of the staff can be improved by addressing the related factors. Therefore, this investigation has a personal, social as well as organizational significance to animal husbandry departments in India.     

The relationships of communication with supervisor and decision‐participation to employee job satisfaction

This study examined the relationship of communication‐related variables to employee job satisfaction. Specifically, employee communication satisfaction with supervisor, perceived supervisor receptivity to information and ideas, employee participation in decision‐making, participation versus desired participation level, and job satisfaction with supervisor, co‐workers, promotions, pay, and work were studied. The subjects for the study were classified employees (secretaries, clerks, lowest level supervisors, etc) in three administrative units (Controller, Personnel, and Admissions & Records) of a comprehensive Eastern university. The communication‐related variables accounted collectively for a substantial amount of variance (76%) in employees job satisfaction. Moreover, communication satisfaction with supervisor and supervisor receptivity in information were found to be more powerful “predictors”; of job satisfaction than the decision participation variables. The study cast some doubt upon the comparative value of participation as a communication strategy with low‐level employees. Specific guidelines for direct application of results and implications for future research were derived from the study.     

Female traditional principals and co-principals: Experiences of role conflict and job satisfaction

This paper presents a secondary analysis of survey data focusing on role conflict and job satisfaction of 102 female principals. Data were collected from 51 female traditional principals and 51 female co-principals. By examining the traditional and co-principal leadership models as experienced by female principals, this paper addresses the impact of the type of leadership model (traditional principalship or co-principalship) has on women principals with regard to role conflict and job satisfaction. The co-principals experienced lower levels of role conflict and higher levels of job satisfaction than did the female traditional principals.     

Teacher burnout—Solutions for the 1980s: A review of the literature

In recent years, popular, professional, and scholarly journals and periodicals have carried a significant number of articles concerning the teacher burnout phenomenon. This phenomenon is described as physical, emotional, and attitudinal exhaustion and results in a significant decrease in teacher job satisfaction and performance. It is caused by high levels of stress related to inordinate time demands, inadequate relationships, large class sizes, lack of resources, isolation, fear of violence, role ambiguity, limited promotional opportunities, lack of support, etc. In addition to resulting in a number of emotional and physical illnesses, burnout manifests itself in increased job turnover and absenteeism, reduced job satisfaction, mental and physical withdrawal and detachment, increased inter- and intraindividual conflict, and a general reduction in individual and ultimately school performance. Some solutions which hold considerable promise for reducing this phenomenon are improved teacher status; rewarding ambition, commitment, motivation, and performance; job enrichment or redesign; preservice stress preparation; teacher conditioning; improved supervision and support; implementing quality circles; joint student-parent-teacher problem solving; and participatory team leadership.     

The cost of going the extra mile: the relationship between teachers’ organizational citizenship behavior,role stressors,and strain with the buffering effect of job autonomy

Organizational citizenship behavior (OCB) is defined as performance that supports the social and psychological environment in which a task is conducted. Teachers’ OCB can be directed toward particular individuals (OCBI) and/or toward the organization (OCBO). Despite their beneficial impact on school, these could entail personal costs for the teacher. The present study argues that OCB contributes to teachers’ strain through the mediating impact of role overload, role ambiguity, and role conflict, while job autonomy buffers it. The structural equation modeling results from a sample of 483 Israeli teachers and their principals confirmed the main hypotheses for OCBO. Role overload and role ambiguity fully mediated the relation of OCBO to teachers’ strain; the relation of OCBO to role stressors was significant for teachers with low job autonomy, but was non-significant for teachers with high job autonomy. This study opens an exploration of the positive and the negative consequences of OCB for teacher and school.     

临夏回族已婚女教师工作压力、家务压力与婚姻满意度研究

目的：了解甘肃临夏回族已婚女教师的工作压力现状并对其影响因素进行了探讨。方法：采用教师工作压力源量表、家务压力及堪萨斯婚姻满意度量表对265名女教师进行了调查。结果：回族已婚女教师的工作压力、家务压力较大,婚姻满意度偏低。逐步回归分析结果表明,工作压力越大者,家务压力也越大;工作压力越大者,或者家务压力越大者,婚姻满意度越低。回归分析结果显示,回族已婚女教师的背景变量、工作压力、家务压力对婚姻满意度有预测力。     

The impact of individual differences on e‐learning system satisfaction: A contingency approach

This study investigated the impact of contingent variables on the relationship between four predictors and students' satisfaction with e‐learning. Five hundred and twenty‐two university students from 10 intact classes engaging in online instruction were asked to answer questionnaires about their learning styles, perceptions of the quality of the proposed predictors and satisfaction with e‐learning systems. The results of analysis of variance and structural equation modelling analyses showed that two contingent variables, gender and job status, significantly influenced the perceptions of predictors and students' satisfaction with the e‐learning system. This study also found a statistically significant moderating effect of two contingent variables, student job status and learning styles, on the relationship between predictors and e‐learning system satisfaction. The results suggest that a serious consideration of contingent variables is crucial for improving e‐learning system satisfaction. The implications of these results for the management of e‐learning systems are discussed.     

Readiness of teachers for change in schools

Theorizing on the role of teacher attitudes in change effectiveness, this study examined the predictive value of context (trust), process (social interaction, participative management and knowledge sharing) and outcome (job satisfaction and workload perception) variables for cognitive, emotional and intentional readiness of teachers for change. The study was designed as predictive correlational study. Data were collected from 1649 elementary teachers. Hierarchical linear regression analysis results indicated that background and context variables are weak predictors of readiness for change (RFC), while job outcome and process variables emerged as stronger predictors of RFC. The central role of job satisfaction and trust in predicting RFC suggests that readiness cannot be limited to times of change; rather, it is closely related to total experiences of teachers on their job. As a result, for a more effective management of teachers’ attitudes towards change leadership needs to hold a broader temporal and contextual understanding rather than demonstrating limited interventions during times of change.     

美国高中校长在角色冲突、角色承担和工作满意度上的性别差异

在教育行政管理理论中，女性管理者的经验已经越来越受到人们的关注，有不少研究者对成功的女性主管进行了调查研究。一项对美国中西部三个州的高中校长的调查发现，在个人因素、职业特征及角色冲突上高中校长存在着性别差异，而在角色承担和工作满意度上不同性别具有相似性。文章致力于弄清性别在高中校长的角色冲突、角色承担和工作满意度三个方面的影响。     

Burnout,Job Satisfaction and Instructional Assignment‐related Sources of Stress in Greek Special Education Teachers

In the literature concerning Greek special education teachers, there is little evidence regarding the perceived levels of burnout, job satisfaction, and job‐related stress factors. The present study focused on the above issues. A sample of 127 Greek special education teachers at the primary school level was tested with the Maslach Burnout Inventory, the Employee Satisfaction Inventory, and the Inventory of Job‐related Stress Factors (an instrument created for this study). Results indicated that Greek special education teachers reported average to low levels of burnout. They reported moderately high levels of satisfaction with their job, the principal, and the school organisation as a whole; they also reported average satisfaction with work conditions and low satisfaction with prospects of promotion and pay. Four factors were identified on the job‐related stress factors: teaching in a multi‐category classroom, programme organisation and implementation, assessment of students, and collaborations with other special education experts and parents. The special education teachers perceived none of these issues as particularly overwhelming. Moreover, few significant effects of age, gender, and family status were identified. The above results are consistent with other studies that have focused on Greek regular education teachers, which have indicated that, in general, this group do not experience high levels of occupational stress.     

Actual/Desired role functioning,perceived control over role functioning,and job satisfaction among school psychologists

This study utilized the Minnesota Satisfaction Questionnaire and a demographic data form to investigate the relationship between job satisfaction and actual/desired role functioning and perceived control over role functioning among a population of school psychologists. Results indicated that school psychologists spend more time in assessment activities than they desire to and less time in consultation, counseling, and research than they desire to. Both discrepancy between actual and desired role functioning and perceived control over role functioning were found to be significantly associated with job satisfaction. Role function and perceived control variables combined accounted for almost half of the job satisfaction variance. Four role function variables emerged as significant predictors of job satisfaction: discrepancy between actual and desired time spent in assessment, discrepancy between actual and desired time spent in clerical activities, actual time spent in research, and discrepancy between actual and desired time spent in research. Results are discussed in terms of their practical significance for practicing school psychologists.     

Communication Conflict Styles,Perception of Ethical Environment,and Job Satisfaction Among College and University Counselors

This quantitative study examined the perceptions of college and university counselors (N = 669) regarding their ethical environment, job satisfaction, and ways of dealing with organizational conflict. Findings indicated that counselors manifested an average, but not positive, perception of their ethical environment. Job satisfaction was highest among counselors employed at small institutions. While variable, communication conflict styles indicated possible power struggles occurring within counseling centers. Implications for campus‐based counseling centers are discussed.     

Inclusion in Israel: coping resources and job satisfaction as explanatory factors of stress in two cultural groups

The aim of this study was to explore the differences between the two cultural groups of Jewish and Arab teachers on several variables and to analyse their link to stress. Specifically, I examined sense of coherence (SOC), sense of school community and job satisfaction among regular Jewish and Arab teachers in regular schools and classes who have special education students in their classes. Furthermore, I investigated how the different coping resources – SOC and sense of school community – explain the stress reactions of state anxiety and state anger directly and indirectly via job satisfaction and also the direct prediction of stress by job satisfaction. Data were gathered from 634 Jewish and Arab teachers (80% Jews) who completed self‐report questionnaires that measured SOC, sense of community, employee satisfaction inventory, state anxiety and state anger. Differences in SOC and sense of school community were found between the two groups such that Jews reported stronger SOC, and Arabs reported stronger sense of school community. Further differences were revealed in the links of the different coping resources to stress reactions. The results are discussed against the backdrop of cultural background and the salutogenic model.