Solving wicked problems through action learning

This account of practice outlines the Oxyme Action Learning Program which was conducted as part of the Management Challenge in my final year of the MSc in Coaching and Behavioral Change at Henley Business School. The central research questions were: (1) how action learning can help to solve wicked problems and (2) what the effect of an action learning program is on the individual set members, the set and the organization as a whole. This paper also describes my personal development as a facilitator of change and ends with key learnings and recommendations for future action learning programs.     

Moving from opportunism to expediency when introducing action learning into an organisation

During my first year of practice as a new action learning facilitator undertaking an ‘ILM Level 5 Certificate in Action Learning Facilitation’, an innovative Individual Service Fund pilot was launched by ‘Certitude’, the organisation for which I work. The aim of this pilot was to enable people with learning disabilities and mental health needs in London to have more choice and control over their support. By recognising the opportunity that this pilot provided, I was able to design, introduce and facilitate an action learning intervention to develop the confidence of leaders and managers involved in implementing the pilot's project plan and in turn explore my own emerging practice. This paper focuses on my journey from an opportunistic to expedient action learning facilitator; responsible for introducing, planning and establishing a new model of learning and development in Certitude.     

Action learning: nothing so practical as a good theory

Kurt Lewin's epigrammatic paradox is particularly true for action learning. Marquardt and Waddill (2004), and previously Yorks O'Neil and Marsick (1999) have approached the issue of the relationship between theory and action learning by looking at a variety of theories which they have placed in ‘schools’. This provides an interesting analysis, but may be less well fitted to demonstrate the ‘practical’ element in Lewin's statement. While it is interesting for many of us to know that our ideas or our actions can be interpreted and, even better understood, in relation to a school, it is my experience that for many people action is more related to the ideas of a particular individual rather than to a diffuse categorisation such as a school. From this perspective, it is even more bizarre than it first seemed that Reg Revans, otherwise acknowledged by Marquardt and Waddill as their main source about action learning, does not appear in any of the five schools they have created. Moreover, the twenty six names they include in their schools embrace a number of theorists who are really peripheral in terms of the specifics of action learning, whatever their merits as general theorists about learning in total. In this article I look at the potential for understanding about, and implementation of, action learning through the work of the five theorists who I believe to be most significant. Significant because of the content of their theories, and because they are theorists most likely to be known to, and at least partially understood, by facilitators of action learning.     

University teaching with a disability: student learnings beyond the curriculum

This research examines the learning experience of university students who were tutored by a teacher with quadriplegia mixed type cerebral palsy. It was inspired by Pritchard's [2010. “Disabled People as Culturally Relevant Teachers.” Journal of Social Inclusion 1 (1): 43–51] argument that the presence of people with a disability in the classroom is important as these teachers deliver both content and generate ‘other’ learnings. This study examines what was different about the learning experience and what additional learnings may have occurred because of the students' interaction with a tutor with a disability. It begins to explore what educational scaffolding may be needed to facilitate and maximise student learning in this scenario both in the classroom and online learning environment with a tutor with a disability affecting physical movement and verbal communication. It seeks to advocate for the potential role of people with a disability in academia.     

Weaving action learning into the fabric of manufacturing: the impact of humble inquiry and structured reflection in a cross-cultural context

This account of practice examines the implementation of and reactions to action learning through the Lean methodology in a unique, cross-cultural context. I review my time spent as a Lean coach; engaging with, training, and using action learning with employees in a garment manufacturing facility located in Bali, Indonesia. This research addresses the issue of action learning as it applies to line-level manufacturing workers in an Indonesian national culture. The paper first examines the role of action learning as it applies to the Lean methodology. Then I reflect on broad observations from my ethnographic research, before delving more deeply into the process and reflections of the action learning group. I conclude with some key learning points for the role of action learning for manufacturing work in cross-cultural environments.     

Years/Fears: From Artist to Teacher to Somewhere In-Between

As I began my first year of graduate school - admittedly, a shaky start of my own - a group of my former students began to struggle with their transition to high school. Upon hearing this from my friend, colleague, and their current theatre teacher (who I will call Ms. M), I developed a workshop curriculum focused upon health for the artist to facilitate for her company. Both the development of this curriculum and the facilitation of the workshop itself brought on an incredibly cathartic reflection of my own journey towards prioritizing health as an artist. This is the product of that, with the workshop materials I created interspersed for anyone who may wish to recreate a similar experience for their company - said Ms. M afterwards: “This should be taught every year to every high school and college theatre company - it is just SO important.” I hope you feel the same!     

我的四个大一，四所大学的别样体验

看见这个标题的时候你是不是就开始好奇了呢？的确,大家都问过我为什么会出现这种情况,我只能说,选择自己最合适的,选择自己最喜欢的。这段经历我引以为荣。当然,美味的啤酒一直都是我的最爱。     

Action learning from a participant's perspective

The overall aim of this paper is to give an account of action learning in practice. It demonstrates the potential strengths and weaknesses of action learning. The information given is derived from five years in an action learning set. Significant events from within and without the action learning set will be explored using the themes clarifying; attending; and disengaging. The subsequent impact of the action learning experience on my professional practice will also be discussed.     

In Search of Ways to Improve Practicum Learning: Self-Study of the Teacher Educator/Researcher as Responsive Listener

Abstract

Teacher education programs that appear to be more successful work to thread practicum experiences and on-campus courses with an eye to achieving overall program coherence. As part of a funded research project centred on understanding how teacher candidates perceive quality in their practicum experiences and, by extension, in their professional learning, focus groups were recruited for a series of discussions that extended over an academic year. I undertook this self-study in an attempt to examine the conditions for learning that made these focus groups so successful by virtue of participants’ commitment, engagement, focus and drive to become the best teachers they could possibly be. Self-study was an avenue for me to develop insights into my practice and to identify ways to move forward to become a more effective teacher educator who could model and scaffold responsive listening and relationship-building for future teachers. The two questions driving this self-study were “How does adopting and promoting a listening perspective improve participants learning?” And “What is transformative about responsive listening?” Identifying and challenging my assumptions were initial steps in understanding what a listening perspective entails, the importance of authorizing student perspectives and developing their pedagogical voices. Responsive listening became a means to interrogate my practice, to reframe my experience, to work in and from action, and to become more comfortable with the uncertain spaces where deep learning can occur – for myself and for those whom I teach. In so doing, I came closer to appreciating the possibilities for transformation.     

Making sense of power relations in a Malaysian English-as-a-second-language academic writing classroom

The role of power in an English-as-a-second-language classroom has yet to be fully explored by an action research practitioner, especially in a Malaysian higher education setting. This study aims to contribute to this gap by working within an academic literacies perspective to teaching academic writing, which propagates the understanding of power-relational, socio-cultural and epistemological conditions for effective teaching and learning. As the teacher in this classroom, I focus on how power-relational conditions play out. To activate the power conditions, I used a teaching principle in Teaching English to Speakers of Other Languages (TESOL)-negotiated interaction to reduce power-based mismatches between participants in a teaching or learning relationship in my classroom, drawing upon Kumaravadivelu’s work on post-method pedagogy for TESOL; that is, not being bound by any specific method of teaching. In analysing the different types of power that were operational in my classroom, wider implications of power that operate beyond the classroom level and how they impacted teaching and learning decisions were found to be highly illuminating. The action research methodology used for this study enabled me to reflect critically on my detailed diary recordings and student letter and interview collections, which in turn impacted on my teaching decisions as each teaching cycle was completed. My reflections also help shape my evolving identity as a teacher-researcher throughout this ongoing Malaysian action research journey.     

Action learning as a tool for developing networks and building evidence-based practice in public health

The aim of this account of practice is to share my specific experience of action learning as an approach to effective working in a networking organisation. The context is delivery of public health at a regional level as part of a national organisation, The Health Development Agency. The action learning set took place with a consistent group over a 20-month period. The account includes my personal learning, views expressed by colleagues, and some reflections on ways the set improved my working practice with others as part of a ‘networked organisation’. The account may be of relevance to anyone involved with developing networks, and/or a networked organisation. It is particularly pertinent to public health specialists, practitioners and others involved with developing networks as a tool to enhance good public health practice.     

Using appreciative inquiry to explore the professional practice of a midwife lecturer

This paper reports on an exploration into the professional practice of a lecturer using the appreciative inquiry (AI) approach. This facilitated inquiry intentionally sought to apply the AI approach to the practice of an individual, an application that is different to its predominant usage with groups. The context for this research was the professional practice of a lecturer within an innovative narrative curriculum for midwifery. Evidence was gathered through the re-telling of moments of peak performance. The AI process starts from actual practice and returns to the implications for practice. In the process, the inquiry explores questions such as, when am I at my ‘best’ as a lecturer? What patterns and themes exist across the stories of peak performance? How can my future practice be influenced by these themes. An important aspect of this research was the facilitation of the process which supported the movement of the research process and the critical reflection that is integral to such an inquiry. Such facilitation is particularly critical to the development of provocative propositions and an action plan for future practice. The experience and findings of this research suggest that the AI approach is well suited to a holistic consideration of an individual's professional practice.     

What do set facilitators bring to the party? (And do we need them?)

This account of practice discusses the learning of a set that met for five years as part of undertaking a research degree. It focuses on questions relating to the role of the facilitator that emerge from the experience of an action learning set that was first helped by an external facilitator and that, after 18 months, became self-facilitating. Key to our success as a set was the openness to the emergent learning about the process; each difficulty we faced (as a set and individually) was taken as an opportunity for deepening our learning about set dynamics and facilitation. This article shares some of the highs and lows of our journey, illustrating how we learned to be an effective set that became self-facilitating.     

Action Learning: Design Features and Outcomes at Georgia State University

This account of action learning as a curriculum offering at Georgia State University provides background and details of program start-up and operation during a first, experimental year. It explains what features were important in the design, what some of the first-year outcomes were, and what designers of the laboratory course will continuously seek to improve. Research findings from the first year of offering the program supported the expectation that students would gain confidence in their set mentoring and organizational problem-solving skills through a blend of hands-on experience and through independent and in-class reflection. Using critical incidents and journals as a way of staying in touch with events and with their own learning process, participants came to view critique as a leading part of action learning. Graduate students who were the first action learners at GSU included both human resource development and instructional technology majors. They have now fanned out in many directions to learn more about action learning and to carry the process into other organizations.     

Quantifying the long-term impact of zoological education: a study of learning in a zoo and an aquarium

Abstract

There is increasing evidence that zoos and aquariums do, as intended, educate their visitors. However, even though most zoos offer a wide array of educational experiences, few studies have considered if the duration of an educational experience affects learning or whether learning lasts beyond the immediate visit. The current study used matched-pairs surveys to investigate children’s knowledge, attitude and knowledge of positive behavior during both a five-day zoo camp and six months after an aquarium visit. The participants of the study included children aged 9–12?years some of whom had participated in a purposefully designed educational intervention. First, the impact of a five-day zoo camp experience on children’s learning was investigated. Second, learning retention was investigated six months after a school tour at an aquarium. Results showed that during the camp learning was positively affected by participation in the educational intervention and by previous zoo experience. Girls were more likely than boys to have an increase in learning six months after an aquarium visit. The study demonstrates that learning persists, but that education can be enhanced with longer programs. Thus, zoos can play an increasingly important role in igniting pro-environmental behavior.     

Meaningfulness of a learning experience: A measure for educational outcomes in higher education

Based on assumptions derived from the humanistic education theory that (1) the learners' perceived meaningfulness of a learning experience is an important measure of the educational outcomes, and that (2) the learner is a legitimate evaluator of his own learnings, this study attempts to develop a conceptual model for the meaningfulness and value of a course of study as judged by students in higher education. The model suggests that in a course, perceived meaningfulness and value are related to the perceived learnings in the cognitive-subject matter, affective-personal, and behavioral domains.A Course Valuing Inventory based on this model has been developed and tested on 141 students, participating in 19 university courses. Testing the Inventory showed that it is reliable, and that the relationship between the perceived learnings in the course and its value are as established by the conceptual model. It was also found that the tool successfully differentiates between graduate and undergraduate students, as has been hypothesized.The study was supported in part by the Jewish Memorial Foundation.     

如何激发学生学习动机和自主学习意识

1.My context:I was once greatly influenced by the traditionalteaching methodology applied by almost all my previousteachers,and my classroom teaching practice was quiteteacher-centered.As a college teacher,I placed a signifi-cant emphasis on bringingknowl…     

Reconstructing educational theory from the authority of personal experience: how can I best help people learn to teach?

This paper reports data from a three‐year self‐study of teaching two types of students: science method students in theBEd program at Queen's University (Canada), and grade 12 physics students in a secondary school. By returning to the secondary school classroom after many years, I had the opportunity to revisit personally some of the challenges and dilemmas awaiting those beginning their careers as physics teachers. By listening closely to my students, I studied their experiences of learning as I experienced my own ‘re‐learning. One goal of my return to the secondary classroom was to explore ways in which I could model in my own teaching the processes of learning from experience that I wanted to convey to those learning to teach.

From this self‐study has emerged the construct of'authority of experience’ (Munby and Russell, 1994) as a term that can inform reflective practice by suggesting to teachers that they give attention to their own voices and to those of their students, and generally consider the ways in which experience has authority in relation to other sources of authority about teaching and learning to teach. The paper provides data to illustrate this construct and its potential value to those learning to teach. It also considers ways in which this stance toward teacher education represents a reconstruction of educational theory.     

Year-long Undergraduate Research Projects

Abstract

Undergraduate research has become the centerpiece of many institutions of higher education’s efforts to attract and recruit high school graduates. Since 1987, throughout my tenure at Bloomsburg University, I have involved over 20 students in my research. In my experience, there is clear evidence that students of mathematics substantially benefit if they engage in research during their undergraduate studies. Whether the student plans to apply for employment after graduation or continue with graduate studies, the undergraduate research experience has a tremendous effect on the student’s success. In this paper, I will provide some personal insight on my experience in working with undergraduate students. In most cases, my experience has been in working with one student on a long term (one semester or mostly year-long) research problems. I will discuss my approach to identifying students, the type of projects, providing guidance, and finally the challenges that we face in supervising undergraduate research. To exemplify, emphasis will be placed on the status of a recent 1-year research project, which was funded by the Pennsylvania State System of Higher Education, and a senior undergraduate student worked on it for one year.