Journalists’ Coverage of Online Firestorms in German-Language News Media

When people perceive events that conflict with their expectations they can easily express their agitation and concerns online and likely find others who share their opinion. When large quantities of messages containing negative word-of-mouth suddenly spread in social media we speak of an online firestorm. By covering the outcry, journalists elevate it onto a mainstream communication platform and support the process of scandalization. Content analysis was used to explore how journalists, working for German-language media, cover this phenomenon. Over a period of 16 months, 130 online firestorms were identified and analyzed. Based on a typology of online firestorms, we have found that the majority of cases address events of perceived discrimination and moral misconduct aiming at societal change. Vilification of the organization or person occurred to a much lesser extent. Thus, journalistic coverage of the phenomenon focuses on the rectification attempts of an aroused public. Image-repair responses of the firestorm objects are quoted by journalists in about half of the articles, thereby providing some balanced reporting about the online criticism. This study provides an initial insight into how online firestorms are used as a topic of news coverage by journalists and explores journalists’ contribution to attempts of online scandalization.     

How Age Affects Journalists’ Adoption of Social Media as an Innovation

American newsrooms are adopting social media as an innovation for greater engagement. However, several organizational and individual factors may affect the extent to which news outlets adopt social media innovations. In particular, there is assumed to be a divide among different age groups of journalists in embracing social media. Utilizing a structural equation modeling (SEM) analysis, the study seeks to understand how social media culture in newsrooms affects journalists’ strategies of taking social media as an innovation, and how journalists of different age groups differ in the SEM model fit. The analyses indicated Twitter engagement mediates social media culture and journalists’ attitude toward social media. However, that was not the case with Facebook. Additionally, while younger journalists favored Twitter, older journalists embraced Facebook and middle-aged journalists adopted both Facebook and Twitter. The analyses showed the more that middle-aged journalists interacted on Twitter, the more they tended to have a positive attitude toward social media. However, the more that younger and older journalists engaged on Twitter, the more they tended to have a negative attitude toward social media. Journalists from all three age groups tended to hold a negative attitude toward social media if they engaged more on Facebook.     

Using Political Journalists’ Definitions of Public Opinion to Predict Source Use in Political News

This study examined political journalists’ definitions of public opinion and how these definitions influence the structure of political news stories. After considering prior conceptualizations of public opinion, a scale of two distinct definitions of public opinion was created, consisting of the optimist’s and the pessimist’s definitions. Using a survey of political journalists in the United States, these public opinion definitions were significant predictors of the use of particular sources in political news stories. Importantly, the two definitions had opposite influences on the use of opinion polls, shedding light on the discrepancy in use and perception of poll results in political news.     

News or Noticias: A Social Identity Approach to Understanding Latinos’ Preferred Language for News Consumption in the United States

For Latinos in the United States, decisions reflecting which language they prefer for news media consumption can have substantial effects on the quality of the content they receive. However, little is known about what influences Latinos’ language preferences for news media consumption. This project looks to fill that void to the immediate appeal of academics and media analysts by asking, What influences Latinos’ language preference for news? This project builds on social psychology theories highlighting the role played by social identity and self-categorization for inspiring culturally consistent behaviors. This social identity approach focuses on the embrace of Latino characteristics and the complementary nature of Spanish-language media outputs relative to those characteristics. Using the 2006 Latino National Survey, the role of identity is explored. The results indicate that language preferences for news consumption are indeed related to various social identity measures among Latinos in the United States.     

Principles and Boundaries of Fact-checking: Journalists’ Perceptions

This study examines journalists’ perceptions of fact-checking, a growing journalistic activity focused on assessing the veracity of public claims. Professional journalists working on fact-checking or interested in doing fact-checking and based in the United States were surveyed regarding the purpose of this activity; principles of fact-checking, including boundaries with activism or partisanship; and statements concerning which political party politicians are more likely to produce false claims. This study shows a high level of agreement between respondents on normative aspects of fact-checking. Journalists stated that there should be clear boundaries between fact-checking and activism and that fact-checking should be non-partisan. At the same time, participants showed discrepancies on topics like the use of the word “lie” when finding that a claim is false. In addition, among respondents, the perception that Republicans are more likely to make false claims was significantly higher than the perception that Democrats are more prone to produce false claims, although the difference was moderate, with considerable percentages of respondents answering that they neither agree nor disagree with the statements that Republicans, or Democrats, are more prone to make false claims.     

News Habits Among Adolescents: The Influence of Family Communication on Adolescents’ News Media Use—Evidence From a Three-Wave Panel Study

Keeping up with what’s going on in the world of politics and current affairs through various news media is commonly seen as important for civic engagement and informed citizenship. Today, however, citizens face more opportunities than ever to select media content according to their personal preferences and interests—leading to what previous research has identified as a polarization between news-seekers and news-avoiders. Given heightened concerns regarding growing shares of news-avoiders in particular, this study analyzes the development, stability, and family influences on Swedish adolescents’ news habits over time. The findings, based on panel survey data among adolescents and their parents, show that (a) news habits are fairly stable at the individual level, (b) parents’ own news consumption is the most consistent predictor of adolescents’ development of news habits, and (c) these family effects are distinct from adolescents’ personal motivations for seeking out news.     

News Stories on the Facebook Platform: Millennials’ Perceived Credibility of Online News Sponsored by News and Non-News Companies

ABSTRACT

This experimental study examined whether stories presented on Facebook that appeared to be from a news organization were rated as higher in perceived credibility than stories that appeared to be from a non-news organization. One-hundred-and-seven participants took part in the online study. One group saw stories that appeared to be from a news organization and another group saw the same stories that appeared to be from a non-news organization. Both groups rated the stories the same in terms of perceived credibility. The study also found that the higher the participants rated the stories in terms of perceived credibility, the higher they rated the organization’s perceived credibility. These findings point to potential implications for traditional journalistic outlets regarding their ability to be seen as credible, reliable online news sources—particularly through a social media platform like Facebook.     

“Feeling Much Smaller than You Know You Are”: The Fragmented Professional Identity of Female Sports Journalists

Interviews with women working as sports journalists showed that they must negotiate several tensions, including balancing their conflicting identities as woman and as professional journalist. Nevertheless, in the end, they also saw the two as compatible. They fell along a spectrum of resistance to traditional values in sports and journalism, providing evidence of cracks in hegemonic notions of what it means to be a woman covering sports.     

News and Islamist Radicalization Processes: Investigating Muslims’ Perceptions of Negative News Coverage of Islam

This study investigated how Muslims perceive negative news coverage of Islam and how these perceptions possibly contribute to radicalization processes. Utilizing qualitative interviews with former Islamists, Study 1 indicated that radicalized Muslims perceive a governmental infiltration of the media resulting in negative content. Analyses indicate that perceptual phenomena (hostile media, third person), negation, and anger play an important role in radicalization processes. We built on these findings in Study 2, utilizing a laboratory experiment in which Muslims were exposed to negative news content. Indeed, Muslims engaged in negation, perceived news as hostile, and perceived strong effects on non-Muslim Germans. These effects were stronger among Muslims with religious fundamentalist beliefs. Interestingly, negative news elicited anger, independent of such fundamentalist beliefs.     

Fake News Should Be Regulated Because It Influences Both “Others” and “Me”: How and Why the Influence of Presumed Influence Model Should Be Extended

We argue that the influence of presumed influence (IPI) model (Gunther & Storey, 2003) should be extended through an additional interaction term between the presumed effects of media on “others” (PME3) and the “self” (PME1). Doing so would enable testing of whether individuals who perceive a mutually shared influence of the media show stronger support for censorship. The IPI model does not suffer from the methodological limitations of the conventional third-person effect literature relying on other–self disparities (i.e., PME3–PME1), but it focuses entirely on the main effect of PME3; thus, insufficient attention is paid to the role of PME1 in explaining the influence of presumed influence. To validate this Extended IPI model, and determine how it compares with other models, we compared individuals’ presumptions about the effects of fake news on others (PFNE3) and themselves (PFNE1), and how PFNE3 and PFNE1 interact to influence individuals’ support for policies prohibiting the potential negative effects of fake news. We found that individuals’ support for government interventions and sanctions for fake news creators and sharers was stronger if they believed that fake news influenced both other people and themselves. The theoretical and methodological implications of the Extended IPI model are discussed.     

Changing Policy With Words: How Persuasive Words in Election Pledges Influence Voters’ Beliefs About Policies

Parties often frame their election pledges with value-laden words such as freedom and equality, and it is well known that this can influence voters’ support for policies. However, research is not conclusive about why as of yet. This article adds to common explanations of value-framing effects by proposing a linguistic explanation to how citizens are influenced by value words in election pledges. Drawing on what linguistic theory says about persuasive words, this article hypothesizes that value-laden words elicit different beliefs about policy content, beyond what has actually been pledged. To support this assertion, a survey experiment (N = 739) shows that such words do provoke different beliefs about policies and that this, in turn, influences the extent to which individuals support the policies. The findings have implications for representative democracy, as they indicate that voters’ outspoken support for policy pledges do not necessarily reflect their true policy preferences.     

Now You See Me – Now You Don't: Journalists’ Experiences With Surveillance

If democracy is a platform for many voices, and the voices of the many, journalists serve democracy by bringing these voices to the forefront of governance by asking difficult questions to those in power. It can be argued that journalists engage in the broader form of surveillance of power from below, or sousveillance [Mann, Steve, and Joseph Ferenbok. 2013. “New media and the power politics of sousveillance in a surveillance-dominated world.” Surveillance and Society 11 (1-2): 18–34.], which aims towards a form of relative equilibrium. In democracies, the institutional system of checks and balances forms the basis on which journalism pursues its watchdog function. This paper explores the experiences of journalists with surveillance and their impact on journalists’ sense of freedom to fulfil their watchdog role. The paper contributes to increasing research interest in “journalism after Snowden” by addressing the intangible conditions under which journalists may or should work, and ultimately also how widely accepted standards of democratic liberties are challenged.     

Transnational Media Management: Western News Organizations’ Web Operations in China

In 2008, China surpassed the United States as the largest Internet market in the world. This study examines how four prominent Western news organizations respond to this new era of Internet publishing. A series of in-depth interviews with senior managers at The Wall Street Journal, Financial Times, Reuters, and The New York Times revealed how these news organizations serve Internet users in China through their Chinese-language Web editions—how they overcome geographic, language, cultural, and political barriers to explore this remote market. These cases demonstrate the viability of different operating models and the challenges and opportunities facing these media organizations as they manage transnational news operations in this seemingly lucrative market.     

“Lots of Questions about ‘Fake News’”: How Public Libraries Have Addressed Media Literacy, 2016–2018

ABSTRACT

This exploratory research investigates how American public libraries have addressed the issue of media literacy in their communities from 2016 to 2018, including programs, partnerships, and other initiatives. The authors selected this period because events, such as the 2016 U.S. presidential election, contributed to an increased national concern about media literacy. This study fills a research gap by providing a broader assessment of public library responses to this issue, as most of the published literature thus far stems from academic libraries. An electronic survey solicited data from both a stratified purposive sample and a self-selecting sample of public libraries throughout the United States (U.S.). Analysis of qualitative and quantitative data from sixty-five public libraries revealed several key themes related to media literacy initiatives, including types of initiatives developed, initiatives deemed most successful by staff, community response to initiatives, and reasons for not pursuing initiatives. Findings denote the current state of how public libraries address media literacy and offer practical guidance for those developing media literacy initiatives. Key findings are as follows: lack of staff time is the reason most often cited for not engaging in media literacy initiatives; more effective measurements are needed to assess both community needs and outcomes of library initiatives; “fake news” is a topic of interest in the community and among library staff; and there appears to be a relationship between staff interest in the topic and perceived interest on the part of the public, which may impact efforts to address the issue. Implications for practice resulting from those findings include engaging in initiatives that maximize service while minimizing staff time involvement; measuring and assessing community interests as well as outcomes of initiatives; using trending topics such as “fake news” to increase interest in library services; and continuing to increase staff awareness of and training in issues deemed important by the library community.     

Evidence-based librarianship (EBL) in e-resources acquisition: How concerned are librarians?

E-resources acquisition is a prevalent topic in the global economic crisis. To ensure the continuity of e-resources, librarians venture into various approaches, including evidence-based librarianship (EBL). This study reports librarians' concerns about EBL implementation during the acquisition process. The Concern-Based Adoption Model (CBAM) tools, including the modified Stages of Concern Questionnaire (SoCQ) and the Quick Scoring Device, were used to measure the individual librarian stages of concern. The results indicate that the scores for librarians' concerns are at the peak in stage 2 (Self), followed by stage 5 (Collaboration), stage 3 (Management), stage 1 (Informational), and stage 6 (Refocusing), with the lowest score at stage 0 (Unconcern). The findings demonstrate that librarians are more concerned about how EBL implementation could affect themselves (as in Stage 2 (Self)) in performing their tasks as librarians. The results are significant in providing perspectives on individual librarians' sensitivity to EBL implementation as an innovation in their work processes.     

Don’t Quote me: Effects of Named,Quoted, and Partisan News Sources

ABSTRACT

Many news organizations have developed policies on the use of named and unnamed sources, including whether the latter can be directly quoted or paraphrased in news stories. In this experiment, we test how audience members respond to these policy dictates by measuring news credibility in a political story that manipulated whether the source was named, whether that source was directly quoted, and the source’s political connection to the story. We found that while each of these manipulations had little or no main effects, they combined to trigger a discernible change in credibility in the eyes of the audience.     

Bottom Lines and Deadlines: Examining Local Digital News Startups’ Content Across Different Revenue-earning Sites

This study examines independent news startups with self-reported revenue earnings in high-, middle-, and low-income categories and compares them in the areas of news content creation. The findings, based on a content analysis of 704 articles, reveal that low-revenue earners publish fewer stories than middle- and high-revenue earning sites. For-profit sites publish significantly more in low- and mid-revenue earning categories but non-profits publish significantly more in high-revenue earning sites. Most stories are still covered by editorial staff, including articles in the field of entertainment, lifestyle/health and community events about people, usually considered the domain of citizen reporters. The discussion section contextualizes these findings and recommends future research could consider examining these sites separately rather than clubbing them under the umbrella of “digital local independent startups.”