Supporting and engaging students through academic library programming

This article explores how the academic library can help foster conditions for both academic and social engagement on the college campus, with the ultimate goal of increasing student satisfaction, success, and retention. The background and varied definitions of student engagement are reviewed and the importance of engagement for student success is discussed. Finn's participation-identification model (1989) is adapted to show how the academic library can provide opportunities through library programming for meaningful engagement to take place. The model holds promise for documenting positive outcomes for library programming in light of already defined ways engagement is known to help with overall success and retention. Examples of successful programs are provided showing how this model can be put into practice.     

Surviving to Thriving: Advancing the Institutional Mission

ABSTRACT

Academic research libraries can employ several approaches to advance the institutional mission. First, libraries can shift from goals focused on collections and traditional library services and instead align with their campus academic plan and an emphasis on supporting the institution's strategic initiatives. A second approach is for libraries to modify their organizational structures from being function-based on the tasks that traditional libraries performed (e.g., public services, technical services, collection development) and move instead toward organizational units that directly support their university's missions (e.g., undergraduate education; graduate and professional education; research, scholarship, and creative activity; and public engagement). The key is to have library staff engaged in work that contributes to vital institutional outcomes such as student success and faculty research productivity. Academic research libraries should also continue to work towards an assessment program that demonstrates the value of the academic research library in providing quality services that advance the institutional mission.     

Student Learning Outcomes Assessment in Higher Education and in Academic Libraries: A Review of the Literature

Conducting effective assessment toward evaluating student learning outcomes (SLO) is a difficult and complex process for all higher education professionals. University-level conversations are increasingly centered on student learning outcomes as they pertain to issues such as students' skills competence, continuous improvement, retention, etc. In response to the increasing demand for units on campus (including academic libraries) to contribute to these conversations, an understanding of how to assess student learning outcomes becomes essential. This paper reviews recent academic literature pertaining to assessing student learning outcomes in higher education and academic libraries. The objective is to use both to create a starting point for academic librarians looking to embark on a SLO-based program of assessment at their academic libraries.     

Retention Matters: Academic Libraries Leading the Way

Academic libraries have always strived to be purposively involved in the university's mission attainment efforts. Today, the increase of retention levels is paramount, and, in many cases, it is at the center of higher education institution's strategic plans. For Andrews University, for example, the goal is to reach 80% in the next five years. In the United States, student retention efforts become even more critical due, in part, to declining enrollment numbers set off by soaring higher education costs. Academic librarians are aware of the library's role in the university's overall efforts to increase persistence rates and curtail attrition. Through a literature review, this article highlights how academic libraries are participating in this process. This study focuses on how academic libraries can be leaders in their Institutions by adopting a user-centered philosophy and services that will promote life-long learning, enhance students’ academic experience, and promote engagement, leading to retention.     

Retention of Adult and Traditional Learners: Library Strategies for Student Success

Nontraditional adult learners are often treated as separate and distinct in their needs and desires from more traditionally-aged college students. As retention continues to be a critical issue for colleges and universities, academic units and departments turn their focus to student success. This review article examines strategies that institutions have taken to increase students' self-efficacy and engagement, and compares their usefulness for both nontraditional and traditional learners. These strategies are viewed through the lens of the academic library with suggestions for how distance librarians can support the institution in its retention efforts and the students themselves in their own success.     

Academic libraries as active contributors to student wellness

Abstract

Colleges and universities have come to realize that student wellness is a factor in student retention and success. While academic libraries have not generally been included in wellness initiatives they are strategically placed on college campuses to play an essential role. By parlaying their reputations as trusted information providers and community centers, academic libraries can partner with more traditional campus health providers to be active and effective participants in this essential form of outreach.     

Best Practices for Creating an Online Tutorial: A Literature Review

In the digital era, information literacy skills enable users to locate and use online materials effectively. One persistent library service for libraries is providing skills training to students. This article traces the creation of online library instructional tutorials, currently referred to as digital learning objects, in academic libraries. It isolates the factors that improve the success of these learning tools, including knowledge of the tutorials’ purpose and potential, collaboration with other individuals, the use of standards, student engagement, and evaluation. The literature review also illustrates the incorporation of multimedia learning theories and assessment strategies in these tutorials. By developing appropriate learning tools, librarians offer services aimed at meeting user needs while reducing time and resource demands on library staff.     

Books,Bytes, and Buildings: The Academic Library's Unique Role in Improving Student Success

Student persistence and completion are paramount in higher education, and institutions are employing targeted programs and initiatives to address these concerns. The academic library can play an especially important role in these efforts, given its unique interdisciplinary mission and its integrated instructional programs. With a foundation in both higher education and library and information science literatures, this article describes how one academic library engaged in cross-campus programs, partnerships, and initiatives to contribute to student success efforts. Other libraries may find these examples useful as they consider how to frame their work in the context of their institutions’ student persistence efforts.     

Student Journey Work: A Review of Academic Library Contributions to Student Transition and Success

This review aims to capture projects, services, and approaches that are being used to ensure student success and sustainability across the stages (or transitions) of the student experience of higher education, where these extend the traditional role of the library, in the UK and internationally. The article examines why the student journey (and supporting it) has become a central part of the contemporary academic library's repertoire. Fundamentally, through a student lifecycle perspective the author will attempt to show how academic libraries contribute to their university's bottom line? Finally, the article will reflect on strategic implications and areas for further investigation.     

It's not just what you know but who you know: Social capital theory and academic library outreach

The concept of social capital and its contribution to success and well-being in a variety of settings has potential for academic library outreach. Research has found that those with extensive and varied networks of social relationships can benefit in myriad ways, including academic and professional achievement. A connection has also been found between lower levels of social capital and negative effects on individuals as well as communities generally. Academic libraries are strategically positioned to enhance the social capital of their users, effecting positive differences in engagement, retention, and success after graduation.     

Examination of the Nexus Between Academic Libraries and Accreditation: Lessons from Nigeria

The article investigated the nexus between academic libraries and accreditation in the higher institutions with special focus on the Nigerian experience. It showed that all accreditation agencies place a high premium on library provisions as a major component of requisite benchmarks in determining the status of the program or institutions being assessed. Academic libraries help to enrich formal classroom curricular and act as a broadening influence on lecturers and students as well as nurture in them the virtue of independent inquiry. State-of-the-art academic libraries confer prestige on the institutions and have tremendous impact on student retention, rankings, and high profiling of parent institution during accreditation. The article noted that there exists strong intrinsic and sometimes imperceptible relationship between academic libraries and higher education. It recommended institutionalization of global and regional ranking of academic libraries, among others.     

The Out Loud Assignment: Articulating Library Contributions to First-year Student Success

As more and more libraries consider GPA and year-to-year retention as relevant and meaningful measures of interest, it is important to consider whether these measures are locally appropriate. Several limitations of broadly applying GPA and first-year retention as measures of student success were recently discovered while completing a large exploratory research project. The project assessed the impact of a library assignment offered to students during their first term on campus at a large public research university. Findings revealed the assignment had a greater impact on regional campus students in contrast to the larger central campus, where changes in admission requirements has created an increasingly high-performing cohort of first-year students. Other indicators which may better locally articulate library contributions to student success are needed.     

A Simple Step: Integrating Library Reference and Instruction into Previously Established Academic Programs for Minority Students

Nationally, universities fail to retain African-American, Hispanic, and Native-American students at the same rate as White students. In recent studies, libraries were shown as one of the only campus facilities that positively impacted minority student retention. Partnerships between the library and Minority Student Affairs programs can produce effective results for both minority students and university libraries. Federally funded, targeted academic summer programs such as the Ronald E. McNairs Scholars Program, the Summer Research Opportunities Program, and the Upward Bound Program provide academic libraries with an ideal foundation to offer reference and instruction services to minority students.     

Using Assessment Results to Reinforce Campus Partnerships

In response to calls for accountability, academic libraries have increased their assessment efforts. Although the University Library at Colorado State University–Pueblo has been engaged in student learning outcome assessment for several years, it has recently expanded its system of evaluation to share the results of information literacy assessments with teaching faculty. This was done in an effort to demonstrate the value of library instruction to the faculty of a small, regional campus. Several benefits have been realized as a result of this move, including stronger partnerships with course instructors and other departments engaged in academic support.     

Libraries and Living Learning Communities: Exploring strategies for outreach and programming

Living Learning Communities (LLCs) are first-year student residence groups based on a shared academic focus, interest, or social identity. Key to LLC success is co-curricular engagement, which can be greatly aided by library involvement. Because much of the literature on library outreach to LLCs was published two decades ago, the authors conducted a survey of academic librarians in North America to learn about the prevalence of library/LLC partnerships today. The authors learned that at many institutions with LLCs, the library is involved or is planning to be involved in offering outreach or programing to LLCs. Outreach to LLCs is primarily instruction- and library services- based, and the mechanism for delivering outreach varies widely across institutions. Survey results show that most libraries who target LLCs for outreach believe their efforts are successful and that the greatest challenge in sustaining these efforts is staffing.     

So many students,so little time: Practical student worker training in an academic library

Abstract

Student employees are an invaluable asset to academic libraries. They supplement limited professional staffing, allow for students to engage with their academic community, and give work opportunities to those currently enrolled in school. This article reviews several practical ways to train library student workers that both minimizes hands-on staff time and allows for high customer service and student employee success. Best practices include (a) a student worker training assessment, (b) explicit student worker policies, (c) an annual mandatory training session, (d) online training, (e) a focus on student worker retention, and (f) unique student worker roles.     

Communicating Library Impact on Retention: A Framework for Developing Reciprocal Value Propositions

This article explores the trends identified in a survey of library directors on efforts to document and communicate library contributions to student retention. Library deans/directors have little in the way of communication methods for sharing library impact on retention. Methods that are used tend to be unidirectional in nature. Based on these results, this article also presents a framework of stakeholder markets and examples of reciprocal value propositions library leaders could develop around library contributions to retention efforts. This in turn can assist with advocacy and the communication of academic library value to university leaders and other higher education stakeholders.     

Health Sciences Library Support of a University Common Reading Program: A Case Study

Common reading programs have become increasingly popular on college and university campuses as a means for increasing student engagement, retention, and success. This article describes the characteristics, goals, and benefits of common reading programs and provides examples from the literature of academic library involvement in them. Finally, an example is provided of how one academic health sciences library participated in its institution’s First-Year Summer Reading program.     

Complex Questions,Evolving Answers

SUMMARY

Since 2001, librarians at Oregon State University's Valley Library have been working to build a “teaching library” supported by a clearly articulated instruction program. From the start, we believed that we needed to assess the teaching library's impact, not only to determine the success or failure of our efforts but also to demonstrate the need for intentional, proactive information literacy instruction on our campus. No single assessment tool or method proved adequate to effectively measure student learning happening both inside and outside the library. We describe our evolving, multi-pronged approach to measuring the impact of the library on student learning in the context of current assessment practices in academic libraries and higher education.     

Academic Libraries and Engagement: A Critical Contextualization of the Library Discourse on Engagement

This article argues that the concept of engagement as it is used in the academic library literature requires greater structure and depth if the librarian community intends to appropriate and advance the usage of a phrase that resonates loudly across higher education. In reviewing the literature around engagement as well as in introducing critical perspectives from outside the library literature, this literature review and investigation demonstrates that engagement is a variously defined and used term that is both difficult to nail down but is essential to the healthy participation of an academic library in its respective community. The external perspectives introduced stem from the behavioral, psychological, and conceptual organizational approach to student engagement, whose application to academic libraries could be strengthened with a more critical grounding in the compelling terms and discourses of engagement as they are understood by those outside libraries. The framework of intellectual capital is introduced as a productive way of capturing the differing definitions and usages of the terms ‘student engagement’ and ‘engagement’.