Collegiality in the Workplace

ABSTRACT

Libraries are considered safe spaces to explore different topics facilitating the sharing of knowledge so it would appear that colle giality and civility are cornerstones of our service. But within our organizations, collegiality is not always stressed as an important value within the workplace. Civility and collegiality are important for libraries as they are the foundation of our public services and support diversity of ideas and open communication within the workplace. Collegiality standards are set by the leaders and managers within an organization and this column will explore the need for civility standards to successfully achieve library goals.

Column Editor’s NoteLeadership skills are essential to creating libraries that are effective and relevant to their communities. While some individuals seem to possess inherent leadership capabilities, it is possible to develop and strengthen skills to effectively lead a department, unit, or organization. This column explores ways for librarians and library workers to improve their knowledge and abilities as they lead their units, libraries, communities, and the library profession. Interested authors are invited to submit articles for this column to the editor at maggie4@clemson.edu.     

美国图书馆界数字化建设调查：实践、标准和技术

 对美国当前的数字图书馆实践进行了调查研究。建设优质的数字化资源是美国各类型图书馆共同的任务，所面临的挑战是将什么资源数字化、应遵循什么标准规范、技术方法有哪些。文中介绍了一些最佳实践案例、趋势和业内关注的有关数字化政策、技术和市场的问题。     

Knowledge Management Perceptions in Academic Libraries

Despite the increasing interest taken in knowledge management (KM) by a wide range of practitioners as well as the library and information science (LIS) community, knowledge management is not systematically applied in libraries. Due to the complexity of knowledge, as well as the multifaceted nature of knowledge management, there is no consensus among LIS professionals regarding its relation to information management. In this context, the current study aims at exploring how library employees perceive knowledge management, as well as which KM tools and techniques are adopted by academic libraries. The results indicate that although practitioners are aware of knowledge management and appreciative of its benefits not only for library performance but also for LIS professionals' future career options, there is a lack of clarity on fundamental KM issues. Finally, academic libraries take steps towards capturing the knowledge of their users and internal explicit knowledge; however, social practices such as communities of practice, which facilitate tacit knowledge and expertise sharing, are not adopted.     

Conflict of Interest Policies in Library Consortia

Library consortia are typically nonprofit entities that exist to promote the interests and concerns of their member libraries. Activities may include licensing e-resources such as databases, ejournals, ebooks, and other library tools; operating shared library platforms; providing union catalogs and regional delivery and a host of other services. Most library consortia are governed by a board of directors and have active involvement with librarians in their member institutions. Conflict of interest policies have been instituted in many library consortia to provide good governance and to make sure that the needs of the organization are the primary purpose of participants and not the personal interests of stakeholders. An examination of some of the key elements of conflict of interest policies in nonprofit organizations are examined with specific application to library consortia. The key elements in all of the policies that were examined are transparency and disclosure. Organizations vary on the level of proactive disclosure that is required with some requiring extensive disclosure statements and others providing a simple acknowledgement of a conflict of interest policy.     

From Paper to Internet: Academic Libraries in Transition

This paper examines the current trends, challenges, and issues facing all libraries, and discusses the strategies that academic libraries, in particular, are taking to transform their services, manage their organizations, and preserve their digital assets. It demonstrates how a network of distributed services, resource sharing, co-investment, and access integration contributes to sustainable library development.     

西部地区公共图书馆危机管理初探

着眼于当前学术界有关图书馆危机管理研究的热点问题,将西部地区公共图书馆作为危机管理研究的重要对象,以影响西部地区公共图书馆生存与发展的内在因素和外在表象为依据,从政府重视程度、管理体制、用户需求等多方面进行探讨,逐一找出学术界有关危机管理理念的欠缺,并就西部地区公共图书馆现存的危机现象,阐释产生危机的根源,提出解决危机的三种思路。     

辛亥革命时期我国图书馆事业的发展与特点

通过对各种类型图书馆及其特点的介绍,揭示辛亥革命时期我国近代图书馆体系已经建立;以《京师图书馆及各省图书馆通行章程》、《通俗图书馆规程》和《图书馆规程》为例,说明各类图书馆规程的颁布成为我国近代图书馆立法的开端.最后,对这一时期开始萌芽的图书馆学研究进行详细的阐述.     

近年来图书馆危机管理研究综述

本文概述了近些年来有关图书馆危机管理的研究成果。论文在概述国内外图书馆危机管理研究现状的基础上，对当前图书馆危机管理的主要研究议题进行了归纳，并提出今后的研究方向和重点。     

图书馆发展模式异议

文章针对当前复合图书馆、数字图书馆之争提出了自己的见解,指出传统图书馆的提法不科学,复合图书馆应属于现代图书馆的范畴,数字图书馆只是以现代图书馆为基础,有限度地发展,是现代图书馆的组成部分.     

捐赠公共图书馆获税收优惠政策研究

[目的/意义]捐赠是社会力量参与公共图书馆发展的重要形式之一,而我国社会捐赠公共图书馆的规模一直很小,研究税收优惠政策的落实对鼓励社会捐赠具有重要实践意义.[方法/过程]汇集我国现代公共图书馆法规中鼓励捐赠的条款,并从捐赠方、获赠方、优惠方式3个方面梳理现有社会捐赠的税收优惠政策,发现目前社会捐赠公共图书馆获税收优惠的...     

图书馆服务监督机制研究

文章简要论述了我国关于图书馆服务监督的相关法律政策依据,指出我国公民对图书馆服务监督存在公民维权意识淡薄、制度性支持不足、监管力度较弱、监督渠道不畅等问题,提出从明确受理投诉和反馈责任、完善投诉方式、增强反馈处理能力、拓宽监督投诉主体、提高公民服务监督能力等方面来健全与完善图书馆服务监督机制.     

从“乞丐入馆事件”看我国公共图书馆的社会包容性

促进社会包容是现代公共图书馆的使命。本文对"乞丐入馆事件"折射出的公共图书馆社会包容现状进行探讨,并进一步从理论研究和图书馆实践两个角度进行分析,发现在我国公共图书馆服务中社会包容精神长期缺失,虽然社会包容理念正逐步引起学界和业界的关注,但实践中的包容程度和水平不高,有待进一步宣扬和践行。     

第三空间视域下高校图书馆创新服务体系模型构建

随着信息时代的到来,高校图书馆基础职能竞争力减弱和功能拓展缺失越发明显。以第三空间理念为指导实现高校图书馆转型是必由之路。由于科学、可信、有效的定量研究数据支持不足,导致现有的第三空间图书馆研究成果仅被证实在有限空间内有效,缺乏可推广性,很难形成对本行业有指导意义的体系化构建。文章采用问卷调查法,以京津冀地区高校图书馆为研究对象,通过对第三空间高校图书馆服务体系进行操作性定义后设计问卷,利用统计分析得出:绝大部分高校图书馆通过创新服务向第三空间转型,高校图书馆第三空间建设存在地域性差异,双一流高校图书馆第三空间建设更加完善,形成一个具有应用参考价值的模式体系。     

网络环境下高校图书馆适变战略研究

随着计算机网络通讯技术等现代信息技术的迅速发展,电子出版物和网络信息形式等新型文献载体大量出现,对高校图书馆产生了很大影响,使高校图书馆在工作方式和人员素质诸方面都面临着巨大挑战。为此,高校图书馆必须制订科学的适变战略:第一,正确认识网络环境下高校图书馆面临的巨大挑战;第二,正确认识网络环境下高校图书馆的定位问题;第三,科学确立图书馆具体工作的适变措施。     

图书馆数字化进程中的电子文献发展探讨

随着电子计算机的出现和现代通信技术的发展,电子文献已成为图书馆数字化进程中重要的馆藏支撑,本文主要论述了电子文献在图书馆数字化进程中的发展,包括电子期刊与各类电子图书的发展以及与之相关的文献的改进和完善方式．在此基础上指出了图书馆数字化进程中对电子文献的基本管理原则和图书馆数字化进程中对电子文献的建设工作。     

数字化图书馆时代高校图书馆评估的指标体系探讨及标准策划

指出网络环境下数字图书馆时代现行高校图书馆评估指标体系已明显落后于时代发展的要求, 提出重构高校图书馆评估指标体系的必要性及全新的评估指标体系应具有体现现代化指标的导向性和应重点把握导航图书馆发展的原则。并结合《综合大学本科教学工作合格评价指标体系》中有关图书馆的评估指标, 对高校图书馆评价指标体系中的现代化评估指标进行了列举并对相关项目提出质疑,探讨了改进的方法。     

危机管理——现代图书馆管理的必修课

论述危机和危机管理的概念及中外图书馆学界对危机管理的研究现状,认为新形势下图书馆面临的新危机缘自外部环境的变化和图书馆内部管理的失控。阐述图书馆进行危机管理的基本步骤,指出应将建立科学合理的危机管理机制列入现代图书馆管理日程。     

A study of emotional labor in librarianship

Librarianship, like many occupations, requires emotional labor, which is an awareness of job requirements for emotional expression and the strategies used to express those emotions. Research on emotional labor suggests that performing emotional labor results in both positive and negative effects on individual outcomes, such as job satisfaction and job burnout. Since affective events are prevalent in library work and evidence suggests positive outcomes from emotional labor can be fostered, the ways emotional labor is performed in libraries should be studied. This research explores the key components of emotional labor: perceptions of display rules and the emotion regulation strategies of surface and deep acting. Data were collected from a sample of American librarians in 46 states from public, academic, special, and K–12 libraries who completed a survey. Bi-variate and multi-variate correlations, as well as ANOVAs, were used to test relationships among emotional labor constructs, job satisfaction, and job burnout. Results show evidence of significant associations with emotional labor among library employees in both the perception of display rules, as well as in surface and deep acting. Perception of display rules showed mixed results with job burnout and job satisfaction. Surface acting was found to be associated consistently with job burnout and decreased job satisfaction, while deep acting strategies were less strongly associated with negative outcomes. Findings suggest that library managers should clearly communicate display rule expectations to employees and work to build staff support to help meet those expectations. Library employees should be aware of occasions when they use surface acting and work to develop stronger deep acting techniques. The study contributes to an understanding of the influence of emotion management in the library workplace.     

基于RFID技术的图书馆管理系统的分析与评价

认为基于RFID技术的图书馆已进入快速发展阶段。分析各种基于RFID技术的图书馆案例,认为基于RFID技术的图书馆普及时代即将到来;高频与超高频RFID在图书馆管理体系中都有成功的应用,各馆可根据各自的特点与需求做出选择;RFID技术不仅是图书馆自动化管理的一个重要工具,而且是实现图书馆信息化的重要手段。     

A Study of Salary Constraints in Estonian University Libraries

This article examines salary conditions among the staff of Estonian university libraries. Previous research has shown that academic librarians are not always satisfied with their salaries, whether in developing or developed countries. The data used in this paper are based on a review of relevant literature and on the results of the original online survey created by the paper’s authors and administered in 2011/2012 in Estonian university libraries. The results are interpreted in the light of the literature, the legislation of Estonia, and the authors’ opinions, which are based on long-term working experience in Estonian academic libraries. The study concludes that the biggest challenge today for Estonian university libraries is salary: it is critical that these libraries increase their employees’ salary and thereby improve their economic status. We hope that the issues raised by this research will be helpful not only for library managers but also for library employees generally.