我国四大数据库网站用户满意度评价研究

用户满意度水平研究对网络数据库运营效率的提高有着重要意义 ,本文以ACSI为测评理论模型 ,依据网络数据库的具体情况 ,构建了一套评价体系 ,并对国内四大著名的数据库网站进行用户满意度的测评 ,并对“多层次模糊综合评价”方法的应用进行了探索。     

基于模糊层次分析法的微信英语学习平台用户满意度综合评价——以水滴阅读为例

[目的/意义]构建微信英语学习平台用户满意度评价体系，分析平台学习功能与用户需求的适应性，旨在为平台服务建设和运营推广提供评价方法和改进建议。[方法/过程]运用模糊层次分析法，结合微信英语学习平台特点构建用户满意度评价模型。以水滴阅读为例，运用问卷调查法收集数据并进行实证研究。[结果/结论]水滴阅读用户满意度评价指标体系中界面特征的用户满意度评价为很好；系统特征、服务品质、内容质量和交互能力的用户满意度评价为较好；反馈机制的用户满意度评价为一般；用户对平台的综合满意度等级为较好。微信英语学习平台应着重加强反馈机制设计，并提升系统特征、服务品质、内容质量和交互能力指标的建设。     

图书馆读者满意度的拟熵权模糊综合评判

针对读者满意度的熵权模糊综合评判中求熵权时计算量较大的缺陷,通过引入一个新函数给出拟熵权概念,进而提出拟熵权模糊综合评判法,并给出相应的计算步骤,从而极大地减少现有熵值法求权重的计算量。最后,利用MATLAB编程实现计算机求解,通过实例进一步验证该方法简便、实用,评判结果更准确。     

图书馆读者满意度综含定量评价研究

文章有效地应用模糊综合评判方法对图书馆读者满意度进行评价,采用定性与定量相结合,以服务实绩为指标,以最大限度地满足读者的需求为衡量尺度,全面客观地反映图书馆的服务质量.经实例验汪,评判结果与实际情况基本一致.     

图书馆读者满意度综合定量评价研究

文章有效地应用模糊综合评判方法对图书馆读者满意度进行评价,采用定性与定量相结合,以服务实绩为指标,以最大限度地满足读者的需求为衡量尺度,全面客观地反映图书馆的服务质量。经实例验证,评判结果与实际情况基本一致。     

协同搜索过程中用户交流内容与模式研究

[目的/意义]旨在分析协同搜索用户在信息搜索任务过程中的交流内容与模式,从而理解协同搜索用户的关注重点与搜索过程。[研究设计/方法]基于书籍交互检索平台(CLEF-Social Book Search)设计实验,共招募18名被试完成两种搜索任务,通过录音记录对话并对其进行编码和分析,总结交流内容特征和模式。结合任务类型、认知类型组合、服务器记录的搜索交互行为日志以及问卷收集的搜索体验进行了探索分析。[结论/发现]从交流内容上看,协同搜索用户主要理解与评判书目信息、商讨搜索任务计划;比起认知类型不同的用户,相同认知类型的用户在操作交互方面交流更多,在评判决策方面交流较少。交流模式依据讨论内容比重可分为理解评判型、评判主导型、均衡交流型三种,评判主导型用户的任务完成满意度最高。[创新/价值]协同搜索用户的交流反映出搜索过程中需要与同伴商讨协同的焦点,也是需要系统提供协助的重点,给协同搜索系统设计提供一定参考。本研究针对协同搜索的交流内容设计的编码系统对相关的协同交流研究也有借鉴意义。     

基于QFD的移动图书馆用户需求评估研究

首先,综合访谈法和文献分析法,研究并设计移动图书馆用户需求的评估指标体系;然后,以南京大学全体师生为研究对象,对各个指标的重要性和满意度进行问卷调查,并以独立配点法对重要性和满意度进行加权评分计算;最后,在QFD理论指导下,采用质量屋形式,通过小组讨论挖掘质量技术特性,综合考虑质量特性的相对权重和技术难度,确定用户关注度较高的需求项,从而寻求到提升移动图书馆服务质量及用户满意度的快捷通道。     

高校图书馆读者满意度调查研究

从学生用户信息需求的角度出发,基于问卷调研数据,采用LibQUAL+模型与象限分析相结合的方法,以黑龙江大学学生用户为研究对象,根据黑龙江大学学生用户对图书馆各个方面的满意度的调查结果,对高校图书馆读者满意度进行综合分析。结果显示:图书馆信息服务是高校学生用户共同关注的核心焦点。对黑龙江大学图书馆读者满意度相关因素进行揭示,以期从学生用户信息需求的角度为国内高校图书馆读者满意度的相关理论研究和实践应用提供借鉴。     

论图书馆用户满意度评价体系的建构

通过对影响图书馆用户满意度若干因素的分析,进而确定了用户满意度评价的指标体系和满意度指标量化的方法,并在此基础上建构了图书馆用户满意度评价体系。     

高校图书馆用户满意度评价指标建立及数据收集

本文分析了高校图书馆用户满意度测评的意义,提出建立图书馆用户满意度测评指标体系的原则和内容,并讨论了用户满意度数据收集及评价用户满意的计算方法。     

British Writings on Romania: From Travel Accounts to Studies

This article surveys a sample of sources of the information about Romania available to British readers in nineteenth century British newspapers and periodicals. It traces first contacts between the Romanian lands and Britain after the union of the principalities of Wallachia and Moldavia in 1859, then after their independence from the Ottoman Empire. The article highlights an increased Romanian interest in British periodicals, which reported and reviewed Romanian literature and scholarship. The article concludes that nineteenth century British newspapers and periodicals offer a great variety and wealth of new material previously unavailable or unknown to researchers. It also states that only a portion of a large quantity of this material has been indexed and is therefore available via the bibliographic sources mentioned in the article. The author argues for the need of a new and updated British-Romanian bibliography, which can draw on new online resources offering access to thousands of new newspapers and periodical records.     

Slavic Approval Plans: What Works and What Doesn't

ABSTRACT

The paper looks at library approval plans for material published in Slavic, East European, and Eurasian countries from the selector's point of view. Reasons why a selector would or would not want one are examined. Success with approval plans requires monitoring receipts, as well as good and ongoing communication among the selector, the acquistions department, and the vendor. A preliminary list of vendors offering approval plans for the countries of the region appears in the appendix.     

由“资源集聚”向“需求导向”转变——对武汉科技信息服务平台建设的思考

为进一步提升武汉科技信息共享服务平台使用效率,本文从平台资源建设、资源应用、供需对接方式和供需特点等方面分析了武汉科技信息资源服务现状;基于需求和利用的角度,结合平台管理实践和走访用户、问卷调查等研究方法,从信息资源需求主体和平台自身建设管理两个维度,找出制约科技资源供需对接的主要因素;以市场化和制度化为创新理念,从政策创新、机制创新、市场化服务、环境营造、人才培养等方面提出平台建设由“资源集聚”向“需求导向”转变的对策建议.     

Politicking for the Public Library

ABSTRACT

In today's current political environment raising support for millage renewals, bond campaigns or even millage continuations for public libraries is affected by national politics, and a tendency towards tax aversion on principle across the country. The lessons we can learn from the governing boards of small and rural public libraries are worth raising up to a greater national consciousness. Board governance, community consciousness, and facilities management are clear and logical tools that elected boards of public libraries can use to politick for support of libraries.     

Architectures of Knowledge and Literary Tradition: A History of the Almanac in Croatia

ABSTRACT

The history of the almanac in Croatia is reconstructed through primary research in bibliographic and archival sources. The almanac is a vehicle for knowledge communication in informal contexts, engaging both oral tradition and literary forms traceable to medieval literacy and ways of structuring knowledge. The history of the almanac in Croatia reflects the changing context of the book trade, literacy, and the evolution of language. Four main stages are identified: (1) the beginning of the annual almanac in the seventeenth century; astrological almanacs reflecting the sensibility of the Baroque period; (2) the Enlightenment's stimulation of almanac publishing in the spirit of contemporary secular reforms in agriculture and education; (3) nineteenth-and twentieth-century almanac trade, showing complex and overlapping networks for the production, distribution and appropriation of printed almanacs;(4) roughly the end of World War II, when the almanac slowly moved out of the role of a popular mass medium and into specialized niches represented by regional, diaspora, and religious almanacs.     

基于文献时间特征的学科主题演化分析方法研究 ——以图书情报学领域为例

在分析文献在不同研究阶段用词时间特征的倾向性基础上,提出一种基于主题模型的研究发展阶段识别方法。重点阐述该方法的构建过程,包括时间特征抽取、发展阶段界定、主题冷热变化分析等步骤。为验证该方法的有效性,针对词频统计法和主题模型方法在主题演化分析中的效果进行比较分析。结果表明,该方法能在识别主题热点和发展趋势的同时,有效地区分不同主题所反映的研究发展阶段。     

How Digital Content Resellers are Impacting Trade Book Publishing

Some key questions for publishers in today’s market are: Could Amazon’s recent merger and acquisitions strategy create a disruptive or paradigm shifting business model in the publishing industry? Do their recent actions post mergers and acquisitions illustrate a predicable pattern of behaviour that publishers can strategize around? This paper will explore these questions and look at some of the possible reasons behind Amazon’s business practices and the possible consequences to publishers.     

Germany's New Culture of Welcome—Our Libraries are an Essential Part of it

ABSTRACT

German authorities are expecting more than 1 million refugees by the end of 2015. These people come to Germany to seek protection and assistance and to build a new life, therefore it is important to welcome them and to assist them in their integration as soon as possible. This situation creates a versatile and perfectly fitting opportunity for cultural and educational programs, including libraries, which can play a vital role in this integration process. The key to integration is the knowledge of the German language, and the most important challenge now is to teach the necessary language skills to as many asylum-seekers as possible.     

Syndicating Rich Bibliographic Metadata Using MODS and RSS

Abstract

Many libraries use RSS to syndicate information about their collections to users. A survey of 65 academic libraries revealed their most common use for RSS is to disseminate information about library holdings, such as lists of new acquisitions. Even though typical RSS feeds are ill suited to the task of carrying rich bibliographic metadata, great potential exists for developing applications that can exploit metadata exposed to Web services via RSS. Using the MODS metadata format, entire catalog records can be seamlessly embedded in RSS 2.0 feeds. Existing tools, such as Library of Congress Java toolkits and XSLT stylesheets, can facilitate this process, while a new XSLT stylesheet may be used to create the RSS feeds complete with MODS records. As an example of the added functionality these MODS/RSS feeds can offer, records from a MODS-enriched RSS feed can be ingested into a non-RSS application such as Zotero. As more emerging library technologies use Web services architectures to handle data objects, the ability to syndicate catalog records will become more critical to providing innovative library Web services.     

Selling Women on PDAs from “Simply Palm” to “Audrey”: How Moore's Law Met Parkinson's Law in the Kitchen

This essay investigates key moments in the history of personal digital assistant (PDA) marketing to women. Analyzing promotional texts for three PDAs that received considerable press coverage from 1999 to 2001, this essay explores the cultural significance of the convergence of anxieties about women's place in the gendered division of labor with the computer industry's changing marketing imperatives. Drawing on an array of promotional texts, including news articles, press releases, promotional Web sites, and ads appearing in newspapers and magazines, this paper tells the story of how the computer industry aimed to sell smaller, faster computing devices to women while promising to mediate and thus reproduce women's overwork as paid and familial laborers. After experimenting with the PDA as a sexy fashionable gadget for working women, marketers approached women as mothers with “Audrey,” an Internet appliance designed for the kitchen.