Reconsidering human performance technology

This article discusses three perceived challenges in the field of human performance technology: a missing link from training to performance, limitations in gap analysis and cause analysis, and a lack of attention to business and organization performance. It then provides possible alternatives for each issue, such as instructional system development frameworks for organizational learning, a soft performance technology framework, and a proposed framework for four levels of performance.     

New metacognitive model for human performance technology

Addressing metacognitive functions has been shown to improve performance at the individual, team, group, and organizational levels. Metacognition is beginning to surface as an added cognate discipline for the field of human performance technology (HPT). Advances from research in the fields of cognition and metacognition offer a place for HPT to expand its theoretical base. This article summarizes current theories of metacognition and presents a new metacognitive model for HPT.     

An appreciative view of human performance technology

Human performance technology has been successful in resolving organizational issues and prompting a variety of business improvements. Yet there are times when the problem‐ centered approach is not sufficient. Instead, attention to organizational strengths and a focus on creating and building a positive vision for the future represent a better strategy. This article looks at a new variation on the consulting model––HPT: Appreciative Approach.     

Client partnership throughout the performance improvement/human performance technology model

Partnerships between the performance consultant and client occur through collaboration with all stakeholders to make decisions during every phase of the human performance technology (HPT) process. During the HPT process, the performance consultant fulfills the role of expert, critic, facilitator, doer, and spectator. Regardless of the role, a performance consultant needs to assess the ongoing situation, apply the appropriate skills and techniques required to adequately handle the situation, and foster customer partnership and collaboration through the HPT life cycle.     

Synthesizing soft systems methodology and human performance technology

Human performance technology (HPT), like other concepts, models, and frameworks that we use to describe the world in which we live and the way we organize ourselves to accomplish valuable activities, is built from paradigms that were fresh and relevant at the time it was conceived and from the fields of study from which it grew. However, when the frameworks used by practitioners grow out of similar paradigms, important things can be missed when designing solutions in performance environments simply because of their practical limitations and exclusion of issues that may warrant our attention. This article looks at the paradigms most commonly used to explain performance environments, both within HPT and by those from other fields. From this a synthesized approach to solving perceived problems in performance environments is provided that introduces Soft Systems Methodology to the HPT practitioner, an approach built on premises very different from those commonly utilized in HPT frameworks.     

The future is bright for human performance technology

At the 1997 ISPI Conference in Anaheim, Dale Brethower, Don 1'osti, and Danny Langdon presented a dialogue on “Performance Technology: The Future of Technology and the Profession.” In the July issue of Performance Improvement, we heard Danny Langdon's thoughts on this topic. This article represents Dale Brethower's contribution to the dialogue. We will hear from Don Tosti in an upcoming issue.     

Mapping mentor teachers’ roles in mentoring dialogues

This literature study deals with the issue of how to conceptualize the supervisory behaviour of mentor teachers in mentoring dialogues by systematically examining empirical literature on key aspects of mentor teachers’ behaviour during dialogues with prospective teachers. From the findings a model is derived which can be used to study mentor teachers’ behaviour in mentoring dialogues. The model may be helpful in the further development of the quality of mentor teachers’ behaviour in mentoring dialogues.     

Primary sources of cognate research in human performance technology

This article is third in a series written to address questions regarding the need for more empirical research in the field of human performance technology (HPT) and the need to determine the future direction of HPT research. The call for more empirical research has been published in journals such as Performance Improvement Quarterly and Performance Improvement (formerly Performance and Instruction) for nearly 20 years.     

Professional dialogues: exploring an alternative means of assessing the professional learning of experienced HE academics

Courses are widely used to provide professional qualifications for higher education (HE) practitioners. However, the question of how experienced academics might gain recognition as professional educators without completing a course is not well explored. This paper introduces the use of professional dialogue for this purpose, describing an approach being applied within four UK universities. The paper discusses the value of the professional dialogue, drawing on assessors’ and participants’ voices to provide empirical evidence. Findings from the study suggest that ‘assessed dialogues’ provide a more authentic route to professional recognition for experienced HE academics, effectively synthesising professional development, the individual and organisational learning.