Towards an understanding of the learning processes that occur in synchronous online seminars for the professional development of experienced educators

The National College for School Leadership (now the National College) exists to serve the development needs of school leaders in England. The College has begun to use web conferencing in several areas of its work including its professional development programmes, strategic initiatives and support and networking opportunities. Web conferencing tools offer a range of modes of interaction including audio, chat, text, desktop sharing, presentations and video conferencing. It thus has the potential for multi-process learning. The research reported here investigated the ways in which multi-process learning using these tools can be understood. It asked ‘What insights can be gained into the learning processes occurring in synchronous online seminars involving experienced educators? A literature review was carried out to provide background on the current thinking about learning through web conferencing and to explore factors that might be essential for the collective construction of knowledge in this context. Recorded internal and external NCSL web conferences were chosen as case studies; these provided the data for independent qualitative analysis by each of the researchers. From this analysis a model of the learning processes, identified in the data, was developed and related to the current literature. The major findings and model were further reviewed, in the light of their own web-conferencing experiences, by a large number of expert College educators. The resulting ‘model of multi-process learning in web conferencing’ identifies the part played by social, informational, individual internalisation and co-construction stages in multi-process learning.     

Considering teaching's consequences

The development of reflection is a concern to many teacher educators and the consideration of consequences is an important aspect of critical reflection. In this paper we report the results of a study that looked at if and how computer conferencing can be used to help prospective teachers become aware of the consequences of action. The findings indicate that as students of teaching discuss diverse educational issues within a structured computer conferencing activity they explore, explain, and justify their positions and interpretations by considering the consequences of action. Four ‘levels’ of consequences were apparent in the students' discussions. In addition, questions framing the discussions influence the consequences addressed.     

Toward an Understanding of How Threads Die in Asynchronous Computer Conferences

Previous computer conferencing research has been concerned with the organizational, technical, social, and motivational factors that support and sustain online interaction. This article studies online interaction from a different perspective. Rather than analyze the processes that sustain discourse, the following research examines how and why discussions shut down. A computer simulation of asynchronous threaded interaction suggests that certain common online habits, when practiced by many people, can adversely affect the lifespan of some threads. Specifically, the widespread practice of focusing attention on unread notes during computer conferencing sessions can produce a starvation condition that hastens the death of some threads and reduces the likelihood that inactive threads will become active again. The longevity of a thread, therefore, is partially affected by the kinds of routines that online participants follow when they use a computer conferencing interface. The educational implications of this finding are discussed, and strategies are presented for limiting adverse educational effects.     

E–Learning in Hong Kong: comparing learning outcomes in online multimedia and lecture versions of an introductory computing course

This paper evaluates the effectiveness of Web–based, highly interactive, and multimedia–rich e–learning materials by comparing students' learning outcomes in the lecture and online versions of an introductory computing course. The course versions differed only in that face–to–face lectures were replaced with e–learning modules in the online course; the other course elements (laboratory sessions, use of computer–mediated communications, examinations) were the same. The e–learning trial took place at the Hong Kong University of Science and Technology, where the first author taught the lecture course to 105 students, and the online course to 180 and 129 students in the following semesters. The lecture and online students achieved comparable factual learning outcomes and the online students outperformed the lecture students in applied–conceptual learning. Findings suggest that the use of carefully designed interactive e–learning modules fosters higher–order learning outcomes.     

Using a Post‐Experience Questionnaire to Measure the Quality of Student Learning in a Computer Conferencing Environment

A class of second year (age group 19–20), university students used computer conferencing as an alternative to face‐to‐face seminars. A questionnaire based on Garrison's critical thinking model tested their conferencing versus face‐to‐face experiences. Factor analysis using SPSS produced five factors for face‐to‐face seminars and four factors for computer conferencing consistent with deep approaches to learning. One negative factor emerged for computer conferencing which indicated a problem with student use of the technology. The results show that computer conferencing can be a valuable learning environment on campus.     

Computer conferencing: a contribution to self-directed learning

This article describes computer conferencing in its educational context, particularly as a tool for encouraging greater autonomy in the learner. Conferencing experiments at the Open University with a large undergraduate course (1000–2000 students) are described, and guidelines proposed: the conferencing system must be integral to the course and related directly to an assessment, the facility must be easy to use and the conference moderator needs special skills to manage the conference. Various problems can arise, such as the non-participant 'lurker' and the dominant personality. Ways in which conferencing can improve educational interaction are suggested. With an innovation as untested as conferencing, it is premature to expect definitive answers; rather this paper poses questions and identifies issues about the role of conferencing in education in the future.     

Computer conferencing and the electronic white board in the United Kingdom: A comparative analysis

Abstract

This paper compares the educational attributes of two forms of communication currently in use in distance education in the United Kingdom. Although these forms do not cover the spectrum of technology available, they do represent very different modes. The first of these is the Electronic White Board, a form of audio conferencing combined with a visual display. The second is asynchronous computer conferencing, or computer‐mediated communication, a text‐based means of communication.     

Content analysis of computer conferencing transcripts

Within the field of higher education, there are situations where the learner is not well served in a classroom setting. Problematic issues such as scheduling, critical mass, time, pace and location have the potential to be counterbalanced by e-learning. Within this, the asynchronous nature of today's online learning environments and computer conferencing tools have popularly been claimed to offer tremendous benefits for learners who are willing to take responsibility for their own learning, to progress at their own pace, and interact with their online teacher to get immediate feedback on their learning and progress. Indeed, increasingly, educators today are very keen to exploit some of these new technologies for the benefit of their learners. It is argued in this article that there is a need to address the practice and research of asynchronous computer mediated conferencing. As conferencing tools become an increasingly common feature in students' experience, teachers need to have an understanding of how these tools facilitate the formation and maintenance of collaborative learning communities.     

Communication in a web-based conferencing system: the quality of computer-mediated interactions

Time constraints and teaching in crowded classrooms restrict in-depth dialogical interaction in teaching and learning. Electronic conferencing systems, however, have the potential to foster online discussions beyond class time. Case-based instruction also constitutes a promising approach in fostering learners' participation and reflection. The purpose of this study was to investigate (a) the extent to which an electronic conferencing system, named COW (“Conferencing on the Web”), facilitates pre-service teachers' communication outside their classroom, when discussing teaching cases from their field experiences, and (b) the potential of COW and case-based instruction to foster quality discourse and promote students' critical-thinking skills. The results showed that students' online discourse was mostly an exchange of personal experiences and did not reflect well-supported reasoning. Future research on the issue of interactivity should address motivational and affective variables related to the implementation of distance-education methods, variations in pedagogical activity and task structure, and the readiness of mentors and learners.     

Prompting conceptual understanding with computer-mediated peer discourse and knowledge acquisition techniques

Numerous computer‐mediated communication (CMC) tools have been designed to facilitate group discourses on the Web. However, previous studies noted that participants did not value online conferencing as a method for conducting in‐depth discussions, and instead considered this method as merely scratching the surface of the issues involved. Therefore, the teachers must moderate the online discourse to add value to the success of CMC. This study presents a methodology that uses knowledge acquisition techniques during online discourses to increase student conceptual understanding and evaluation skills. The methodology explains the conceptual frameworks of individuals and the conceptual relationships between student peers. Active database triggers then are applied to automatically monitor the conceptual relationships and to moderate online discourses between student peers. Student reactions demonstrated that discourses mediated by the repertory grid analysis technique helped group members not only promote common conceptual understandings but also to approach the level of conceptual understanding of the teacher.     

Computer-Mediated Communication Environments in Teacher Education: Computer Conferencing and the Supervision of Student Teachers

The use of computer conferencing environments with student teachers and their supervisors was implemented during teaching practice and evaluated for four teacher education programs. Computer conferencing can be contrasted with the more common supervision methods, such as face-to-face conferences between the student teacher and the cooperating teacher, or between a group of student teachers and their supervisor at the teacher education institute. In our evaluation, we focused on participants' opinions of computer conferencing and their participation, activities and educational outcomes. During their field experiences, student teachers used computer conferencing primarily to exchange emotional support when they recognised similar experiences among their peers. It was less used for reflecting on their teaching and exchanging pedagogical content knowledge, including instructional methods and designs, classroom management strategies, general and instructional theories, and aspects of the teaching profession. This finding led to the conclusion that more attention should be paid to the structure of student teachers' learning environment, because more coaching and instruction of student teachers in their systematic and reflective use of computer conferencing leads to more varied and extensive communication     

Reflections on working with critical action learning

Critical action learning engages participants in a process of drawing from critical perspectives to make connections between their learning and work experiences, to understand and change interpersonal and organisational practices. But what does this mean in practice? How can critical action learning be expedited? What outcomes can critical action learning have for participants, and can the hopes for critical action learning be fulfilled? The intentions of this paper are to contribute reflections of our empirical experience on working with critical action learning in management development.     

The preservice teachers are watching: Framing and reframing the field experience

In this article we employ Sizers’ (1999) school- and classroom-based lenses for observation and apply them to the events and interactions that teacher education students see during school-based field experiences. Our data include online reflections and discussions among 33 students enrolled in a teacher education program at a large, public university. Our findings show that participants engaged in a complex series of framing(s) and reframing(s) to make sense of their experience. Further, we show how computer-mediated communication tools can promote framing and reflection among preservice teachers and enhance the face-to-face instruction university teacher educators provide.     

Computer conferencing,critical reflection,and teacher development

The development of critical reflection in teachers is an issue of concern to teacher educators. Finding ways to foster that development becomes increasingly important as the schools continue to change with unprecedented rapidity. This paper reports the results of study that looked at whether computer conferencing could be used to help students of teaching become more aware of taken-for-granted assumptions — a crucial aspect of critical reflection. The following two questions guided our study. First, do conferencing activities generate opportunities for the identification and discussion of taken-for-granted assumptions and, if so, what types of assumptions? Second, do conferencing activities provide insight into the relationship between student development and the ability to identify and clarify taken-for-granted assumptions?     

INTRODUCTION TO THE SPECIAL CONFERENCE ISSUE

This paper explores the process through which a group of preservice early childhood/early childhood special education students examined their own beliefs about quality teaching and learning within the context of multiple practicum experiences in diverse settings. Students' reflections and actions are illuminated through a careful individual and cross-case analysis of field-based journals.

For these students, different instructional contexts provoked distinct questions. With increased experiences in early childhood settings, participants became more comfortable with the uncomfortable, considered that there are multiple ways to teach and learn, and realized that their own understandings of quality teaching must be informed by the children they teach. They also learned the process of using critical reflection to refine and adapt teaching practices to meet the needs of young learners continuously.

Findings from this study provide a window into the complex and individualized nature of new early childhood teachers' learning processes. By analyzing their journals, we were able to examine how these experiences move new teachers toward understanding concepts that are central to quality performance.     

Turning experiences into critical reflections: examples from Taiwanese in-service teachers

The aims of this paper are twofold: to investigate how Taiwanese teachers of English as a Foreign Language turned experiences into critical reflections via journal writings and to describe how they gauged critical reflections as teaching inquiry. The participants were 12 Taiwanese in-service teachers enrolled in an elective course entitled ‘Doing Teacher Research in English Instruction’, meeting three hours a week for 17 weeks. Two types of data, journal entries and semi-structured oral interviews, were collected. Three levels of critical reflection – transitions, transformations, and problematics – were generated for further discussion. The results indicate that critical reflection as teaching inquiry helped the teachers deal with situations of uncertainty, instability, and value conflict in multiple contexts. Critical reflections enhanced teachers' understanding and brought about changes in their awareness of instructional effectiveness and teaching beliefs in their practice. For a variety of reasons, these teachers perceived critical reflections as teaching inquiry with positive and/or negative positions.     

Fostering Critical Reflection through Technology: preparing prospective teachers for a changing society

ABSTRACT

Reflection has been defined in a variety of ways but what seems missing from much of the literature on reflective practice is a theoretical/conceptual framework linking ends and means. The study discussed here was designed to investigate if computer conferencing can be used to foster the development of critical reflection in prospective teachers. Models of adult development provided the guiding theoretical/conceptual framework. Students participated in a structured computer conference that provided them with opportunities to become aware of their own taken‐for‐granted assumptions, acknowledge the validity in perspectives different from their own and reflect on the consequences of the choices they make. Findings suggest that characteristics of computer conferencing make it uniquely suited to generating the kinds of discussions that allow students to begin to develop the habits of mind and dispositions that lead to critical reflection. But findings also suggest that critical reflection cannot be developed in one class with one exercise alone. It is essential to structure programs that incorporate this goal throughout and to assess the degree to which our programs are accomplishing this aim.     

Participation,interaction and social presence: An exploratory study of collaboration in online peer review groups

A key reason for using asynchronous computer conferencing in instruction is its potential for supporting collaborative learning. However, few studies have examined collaboration in computer conferencing. This study examined collaboration in six peer review groups within an asynchronous computer conferencing. Eighteen tertiary students participated in the study. Content analyses of discussion protocols were performed in terms of participation, interaction, and social presence. The results indicate that collaboration does not occur automatically in asynchronous computer conference. Collaboration requires participation because no collaboration occurred in the two groups with low student participation; however, participation does not lead to collaboration, evidenced by student postings receiving no peer responses. Collaboration requires interaction but does not end with interaction, substantiated by different levels of collaboration across different interactional patterns. Social presence helps to realise collaboration through establishing a warm and collegial learning community to encourage participate and interaction, exemplified by the contrast of the group with the highest level of social presence and the group with the lowest level of social presence. A model of understanding and assessing collaboration in online learning is recommended, consisting of participation, interaction and social presence.