Time's up. Or is it? Journalists’ Perceptions of Sexual Violence and Newsroom Changes after #MeTooIndia

ABSTRACT

The #MeToo movement, which engulfed much of India's news and entertainment industry in October 2018, was projected by many as a watershed moment for Indian journalism. Driven largely through social media activism, it created significant public discourse and outcry, leading to the “outing” and resignation of many journalists. This paper explores the perception of #MeTooIndia in regional and national newsrooms. Drawing on Manuel Castells's ideas of networked social movement, we consider the origins of #MeTooIndia, including its mediation on private and social networks. We then draw on 257 semi-structured interviews with journalists working in 14 languages across India to explore the “cause” of the campaign—the prevalence of sexual harassment and sexual violence in workspaces—before turning our attention to the impact, or potential for impact, that journalists saw in it. We find most journalists felt the movement was “good”, but did not think it influenced their environment or newswork in any meaningful manner. Regional journalists expressed more pessimism about the #MeTooIndia, men more so than women.     

Emerging Journalistic Verification Practices Concerning Social Media

The verification of social media content and sources are increasingly critical to journalists and news organisations. In this study, we report on findings from qualitative interviews conducted with 24 journalists working with social media in major news organisations in Europe. Our findings contribute to new knowledge on journalists' social media working practices. We find that social media content are often used as the primary news source, and journalists use several different verification strategies to verify social media content and sources. Journalists are also found to have various competences in verifying social media content, in particular visual content. Moreover, our study suggests user requirements for future innovations in tools to support the verification of social media content. To avoid trade-offs between verification and fast-paced publishing, journalists will need efficient and easy-to-use support both in the verification process and in structuring and organising an overwhelming amount of social media content.     

How Journalists and Social Media Users Perceive Online Fact-Checking and Verification Services

While services for fact-checking and verification to counter fake news in social media have increased, little research has investigated how journalists and the public perceive such services. This study reflects the outcomes of REVEAL, a three-year European Union research project investigating the use and impact of services for fact-checking and verification. Based on interviews with 32 young journalists and content analysis of social media users’ online conversations, we contribute new knowledge about the ways that journalists and social media users perceive online fact-checking and verification services. The findings suggest that, while young journalists were largely unfamiliar with or ambivalent about such services, they judged them as potentially useful in the investigative journalistic process. Yet, they were unwilling to rely exclusively on these tools for fact-checking and verification. A comparison of journalists’ perceptions with those of social media users reveals social media users are similarly ambivalent. Some accentuated the usefulness of such services, while others expressed strong distrust. However, the journalists displayed a more nuanced perspective, both seeing these services as potentially useful and being reluctant to blindly trust a single service. Design strategies to make online fact-checking and verification services more useful and trustworthy are suggested.     

Social Media Guidelines for Journalists

Now that an increasing number of journalists and editorial offices make use of social media platforms such as Facebook and Twitter to research, break, distribute and discuss the news, social media guidelines are being issued with increasing frequency by news organizations that want to indicate to journalists what is and is not permitted on these platforms. This study investigates how Flemish journalists experience the sense and nonsense of these social media guidelines, focusing on rules that prescribe their behaviour on Twitter. Analysis of 20 in-depth interviews demonstrates that the majority of Flemish journalists find the introduction of rules concerning the use of Twitter unnecessary. The argument heard most often is that the journalist's common sense should be enough to deal with the platform in the proper way. A number of journalists even find the rules a curtailment of individual freedom. Guidelines concerning specific formal requirements—such as mentioning the employer in the Twitter biography and/or account name, or the requirement to only use one account—encounter particular resistance. The journalists interviewed are, however, favourably disposed to a list of non-enforceable recommendations. Based on these findings, the tweeting journalists seem to indicate that they themselves are able to both adapt their use of social media to fit traditional professional norms and adapt those norms to fit the media logic of the Twitter platform.     

Social media boundaries in sports journalism: individual and organisational gatekeeping in India and Australia

Journalists with social media accounts can face conflict between the personal nature of their posts while operating as representatives of their news organisations. The addition of another publishing platform has also continued to change the role of the journalist as gatekeeper, with more decisions to be made over dissemination choices in traditional, online and social media. This comparative study of sports journalists in India and Australia examines gatekeeping influences at individual and organisational levels. It combines in-depth interviews with 22 sports journalists with a content analysis of 2085 Twitter posts from sports journalists covering the Australia–India Test cricket series of 2014–2015. The results highlight how multi-media gatekeeping has become a factor for contemporary sports journalists in both nations.     

Knowing in Journalistic Practice

This article reports the outcomes of an ethnographic study in a public broadcasting company exploring on-the-job learning and knowing in journalistic practice. We use practice perspective and social learning theory to study how knowing in everyday work is achieved within journalists’ communities of practice and in relation to other practices around journalism. A year-long study involved analysis of 19 on-site observations, 25 interviews, over 30 textual company based documents and over 120 photos. We found that journalists’ communities of practice are actively negotiating a shared understanding of good practice. At the same time, individual journalists are relatively free to choose how they use this collective knowledge resource, enabling a creative tension between shared understanding of good practice and individual performances of that practice. Journalists are also responsive to ongoing and anticipated future changes within the practices they align with—practices that are reported about, journalistic practices of other public broadcasting companies and practices of the audience. We, therefore, argue for an understanding of journalistic practice as open-ended and performative, rather than fixed and routine.     

Intrapreneurial Informants

As newspapers continue to wrestle with diminishing resources, they have, in part, turned to freelance journalists to help fill holes in content production. In light of this amplified reliance on freelancers, some media scholars have examined the ways in which they fit into the news process, arguing that they have the potential to override traditional journalistic norms in ways that can enhance news work and audience engagement while possibly breathing new life into news organization business models. Semi-structured interviews with 19 freelance journalists and nine newspaper editors in the United States help reveal that freelancers are harnessing social media to engage with and build audiences and individual brands. Freelancers frequently immerse themselves in social media experimentation that editors monitor and often incorporate into organizational strategies that may help inform newsroom practices and audience engagement. This hints at a shift for freelance journalists from the timeworn role of newsroom outsider to one of “intrapreneurial informant.”     

“Our Relationship? It’s the Odd Mucky Weekend,Not a One Night Stand”

In humanitarian crises, the sources that journalists employ have always helped determine which stories achieve a high media profile, as well as play a part in framing the story. In particular, aid agencies acted as powerful gatekeepers to disaster zones, providing flights, transport, fixers and translators to journalists – and more recently, text, images and resources for the social web. Questions have been raised around transparency and objectivity in such reporting as a result. This paper draws on 40 semi-structured qualitative interviews with UK national journalists (broadcast, print and online) and aid agencies belonging to the UK's Disasters Emergency Committee. As a result, this paper builds on journalism studies looking at boundary (re)negotiations in journalism and the source-media relationship to show the current patterns in what has been described as a “mutually exploitative” relationship. It compares and contrasts what assistance journalists say they accept from aid agencies and what aid agencies report. It examines how both sides are often unwilling to acknowledge the close association. It will also look at how the increasing professionalisation of NGO operations including the employment of former journalists and producing their own content may be affecting the power dynamics. Finally, it asks whether the slow emergence of scandals means this relationship has not only affected stories that are covered but those that are not.     

Covering Mindanao: The Safety of Local vs. Non-local Journalists in the Field

ABSTRACT

In this study, I examine the perilous conditions facing Filipino journalists covering the Mindanao region, focusing on differences in threats and dangers faced by those who are local to the region and those parachuting in from Manila. Using a qualitative approach, I have conducted one group interview with two local and two non-local journalists, and five in-depth one-to-one interviews with journalists and expert sources, in 2017. The study additionally draws on interviews with fourteen Filipino journalists and editors from 2014. The journalists perceive that safety differ depending on whether they are local to the conflict they cover or not. Safety issues are significant for the ways in which they operate in the field and decisions they make. Extra-judicial killings and impunity for perpetrators committing crimes against journalists perpetuate dangerous conditions particularly for local journalists, while kidnapping for ransom is among the greatest threats perceived by non-local journalists. In situations which non-local journalists can retreat, their local counterparts stay behind and face reprisals. Ethics is imperative to safety particularly for local journalists. Safety training should be tailored to and differentiate between security challenges. Collaboration between local and non-local journalists may improve their safety altogether, but media organisations must adequately compensate both.     

Awareness,Reporting, and Branding: Exploring Influences on Brazilian Journalists’ Social Media Use across Platforms

ABSTRACT

This study examines the individual and organizational level factors shaping Brazilian journalists’ use of social media. Results from a survey of 774 reporters show that individual factors influence awareness and reporting uses, while organizational factors are associated with branding. Results suggest no difference between groups of journalists, when it comes to incorporating social media for reporting; but online reporters engage in branding and use social media as an awareness system more than their counterparts. Findings also reveal that journalists have not fully embraced the participatory potential of social media, as only trust in information posted by other journalists relates to adoption.     

How Age Affects Journalists’ Adoption of Social Media as an Innovation

American newsrooms are adopting social media as an innovation for greater engagement. However, several organizational and individual factors may affect the extent to which news outlets adopt social media innovations. In particular, there is assumed to be a divide among different age groups of journalists in embracing social media. Utilizing a structural equation modeling (SEM) analysis, the study seeks to understand how social media culture in newsrooms affects journalists’ strategies of taking social media as an innovation, and how journalists of different age groups differ in the SEM model fit. The analyses indicated Twitter engagement mediates social media culture and journalists’ attitude toward social media. However, that was not the case with Facebook. Additionally, while younger journalists favored Twitter, older journalists embraced Facebook and middle-aged journalists adopted both Facebook and Twitter. The analyses showed the more that middle-aged journalists interacted on Twitter, the more they tended to have a positive attitude toward social media. However, the more that younger and older journalists engaged on Twitter, the more they tended to have a negative attitude toward social media. Journalists from all three age groups tended to hold a negative attitude toward social media if they engaged more on Facebook.     

Elite Interaction

While a good deal of research has examined the uses of Twitter in journalism, comparably few research projects employ comparative research designs in order to provide new insights. The present study details Twitter use by public service broadcasters (PSBs) during recent national elections in Norway and Sweden. Utilizing quantitative analysis of social media content in tandem with qualitative interviews with key PSB journalists, the main results indicate that while the PSB organizations—the Norwegian NRK and the Swedish SVT—are both frequently contacted by “regular” citizens on Twitter, they seem to prefer to retweet and interact with journalists, politicians or other “elite” users. Compared with the interviews performed, the study uncovers an interesting tension as journalists often talk about the need to engage with “regular” users—a practice that is arguably in line with PSB regulations, but that is seldom adhered to in the contexts studied here.     

STORIES FROM PLANET FOOTBALL AND SPORTSWORLD

The profile of sport journalism has increased as the scale and media profile of large-scale international sporting events have escalated. This article considers the ways in which sport journalists have responded to such changes. It concentrates upon the nature of sport journalists’ relationships with their sources; their relationship with gatekeepers; and the issue of collusion, between journalists themselves and journalists and their subjects and sources. Drawing upon extensive periods of participation and observation at the Olympic Games, the FIFA (men's) football World Cup, and international football club and national championships and tournaments, and citing in-depth interviews with a senior wires-based journalist, the authors examine the practices of the sport journalism profession. These are also discussed in the light of journalists’ own published accounts, memoirs and reflections, and the wider, limited literature of research into the professional culture of sport journalism. In conclusion, the article argues that traditional legacies of source relations combine with current trends in promotional culture to confirm the collusive dynamic, and in widespread cases to intensify the trivialisation of the subject matter of the sport journalist.     

Investigative Reporting in the Networked Media Environment

The internet and social media sites are used extensively by violent extremist actors, providing new areas of inquiry for journalists reporting violent extremism. Based on 26 in-depth interviews with Norwegian media professionals, the present article describes how journalists monitor, assess, and make use of online information in investigative reporting of violent extremist groups in today’s networked media environment, characterized by complex interaction patterns, a plurality of voices, and blurred boundaries between private and public communication. While existing research on journalists’ use of social media as a source has tended to emphasize breaking news, the present article focuses on longer-term investigative efforts of journalists. The article gives insights into journalistic investigative practices in the networked media environment, in general, and in reporting violent extremism, in particular.     

Solutions Journalism

The media contribute to compassion fatigue—or public apathy toward human tragedy—in part by failing to present solutions to the social problems ubiquitous in today’s conflict-based news coverage. Some journalists have attempted to address this issue through a style of news labeled solutions journalism. This experiment tests the effects of this increasingly popular approach. Results revealed that discussing an effective solution to a social problem in a news story caused readers to feel less negative and to report more favorable attitudes toward the news article and toward solutions to the problem than when no solution or an ineffective solution was mentioned. Reading about an effective solution did not, however, impact on readers’ behavioral intentions or actual behaviors. This suggests that solution-based journalism might mitigate some harmful effects of negative, conflict-based news, but might not inspire action.     

REPORTING HOMELESSNESS

In this article, I call on practice theory to analyze the activities of newspaper journalists who report on homelessness. Practice theory is an approach to understanding the social that sees practice, rather than individual action or social structure, as the basic social phenomenon. This approach provides an alternative to the long-standing division between structure and agency that underpins many social theories. Journalists have good intentions in reporting on homelessness, and hope that their work will help to address the problem of homelessness, but they are enmeshed in a professional practice that works against their personal goals. I examine three aspects of journalistic practice: the determination of newsworthiness, the use of sources, and the code of objectivity. Journalists' reporting activities are carried out within the context of the practice of journalism and these activities in turn reproduce journalism as a professional practice, leading to the production of representations that work against the citizenship and social inclusion of homeless people.     

From “Selfies” to Breaking Tweets

The aim of this paper is to analyse the different ways in which journalists negotiate representations of their professional and personal identity on social media platforms. We argue that the differing representations of personal and professional identity on social media correspond to the professional, organisational and institutional tensions that have emerged in this new space. Using qualitative interviews with various journalists and editorial staff from Australian media organisations across television, radio, print and online publications, we indicate that journalists present their personal and professional identity on social media in three different ways. The first group create public, professional social media accounts, but also create secondary, private accounts that are only accessible to personal networks. The second group either choose, or are required by their media organisation, to only have a professional presence on social media; that is, they have public accounts that are only associated with their media organisation and display only their professional activities. The last group merge a professional and personal identity on their social media sites, showing aspects of their personal and their professional lives on publically available accounts.     

The Use of Social Media by Chinese Climate Journalists: A Case Study of COP21

ABSTRACT

The aim of this paper is to probe into the social media use by Chinese climate journalists through the examination of their professional practices on social media. Taking COP21 as a case, the study conducted a survey from Chinese COP21 journalists and analyzed WeChat and Weibo posts from Chinese journalists and tweets from their UK and US colleagues. The results show the prevalent use of WeChat among Chinese journalists and the personalization of the social media content accordingly. Compared to their Western counterparts, the use of social media for professional purposes by Chinese COP21 journalists was relatively limited. Nevertheless, several patterns of using social media were identified. Specifically, Chinese journalists tended to more frequently express personal opinions, discuss work experience and favor conventional news sources of authority than UK and US journalists. The results also suggest that climate change in Chinese media discourse will remain more a policy-related issue instead of an environmental or scientific issue, with Chinese government playing a central role.     

Chinese journalists' views of user-generated content producers and journalism: a case study of the boundary work of journalism

This article examines how journalists defend their boundaries and epistemic authority in the face of the challenges from user-generated content (UGC). It investigates the issue through exploring 51 Chinese journalists’ views of UGC producers and journalism. The interviews reveal that in this case study, Chinese journalists’ commitment to their social identity as ‘people of work units’ (danwei ren), i.e. their identity is defined by the employment relationship between journalists and news organisations, forms the ground of demarcating the boundaries between journalists and UGC producers. As a result, this group of Chinese journalists reinforces their conventional journalistic norms and identity as ‘organisational men/women’ and keeps old-fashioned journalism alive. In the meantime, however, they are aware of changes in the environment within which they practice, and therefore they reflect on their work and (re-)define what journalism is in order to adapt to the changes. This case study shows that the boundary work of Chinese journalists interviewed in the study and their understanding of boundaries are contextually bound. The boundary work of journalism is not only about defence but also about adaptation. It offers a perspective for understanding both continuity and change in the transformation of Chinese journalism as well as the boundaries of journalism in general.     

The Evolving Journalistic Roles on Social Media: Exploring “Engagement” as Relationship-Building between Journalists and Citizens

ABSTRACT

Scholarly and pragmatic definitions of the term “engagement” vary drastically. This article attempts to capture the nuances of the term by exploring journalists’ roles on social media where “engagement” is supposed to be particularly prevalent. Using in-depth interviews, we gauge the attitudes of traditional political journalists as well as those who think of themselves as “engagement specialists” about their responsibilities in interactive spaces. In addition, we analyze what kinds of engagement are happening in these spaces, and how citizens’ expectations are being articulated, in terms of journalist-audience relationship—an organic resultant of engagement. We found that journalists are taking on new kinds of roles in social spaces—often in the name of “engagement”—but that work is not always particularly interactive with citizens; rather, content is engaged with. In contrast, citizens look to journalists to play a number of roles that range from civic guide to therapist. Thus, relationship building happens sporadically. Furthermore, engagement level is dependent on the platform and its affordances. This research offers a continuum of social media engagement conceived as relationship building that can reconcile the disparities in how we define engagement, and suggests newsrooms appreciate the nuances via a series of recommendations.