Beyond Disciplines: Providing Outreach to Underserved Groups by Demographic

As more students, faculty, and staff from traditionally underrepresented groups enter universities and colleges, academic libraries must find ways to reach out to these groups in order to better meet their unique educational needs. In this article, librarians from two large public universities describe how they used data about their communities to determine which underserved groups might need additional outreach, and then marketed library tools and services to student veterans, students with disabilities, and lesbian, gay, bisexual, and transgender (LGBT) students.     

Checking Out the Library: Partnering for Outreach to Short-Term International Students

In the academic year 2015–2016, librarians at Eastern Washington University implemented a series of outreach events for incoming cohorts of international students from Japan participating in a short-term English language program on their campus. The outcome of those outreach efforts has yielded valuable insights into the challenges associated with reaching a short-term international student population, and the particularly vital importance of a strong partnership with program faculty and staff.     

国外高校图书馆留学生延伸服务及思考

[目的/意义] 留学生是高校图书馆的特殊的用户群体,国外高校图书馆对留学生延伸服务的研究已有较长历史和实践经验,通过对相关研究成果的分析为国内高校图书馆提高留学生延伸服务提供意见和建议。[方法/过程] 通过文献分析法对部分国外相关研究和实践进行考察和分析。[结果/结论] 国外相关研究重视案例及数据分析,对不同层次留学生延伸服务提出不同的研究重点,重视比较分析、研究方法的科学性及社交媒介带来的影响。我国高校图书馆留学生延伸服务的研究及其实践应注重多方合作和国际化服务能力的提升,并朝更加细化、多元化和个性化的方向发展。     

From the Ground Up: Creating a Sustainable Library Outreach Program for International Students

In spring 2014, the Henry Madden Library at Fresno State implemented an outreach program for incoming international students consisted of a campus orientation presentation, library orientation and tours, information literacy workshops, and international peer-advisor training. Assessment as a result of the program has shown a high level of use of help services among international students, as well as moderately higher use of several services and resources amongst students who attended the library orientation.     

Multiple Models for Library Outreach Initiatives

Abstract

Special programming and advanced technologies were used to attract diverse, underserved and expanded user populations to University Libraries resources and events. Arts and Humanities Team librarians collaborated with other University units and community organizations, adapted programming models from enterprise settings and non-academic libraries, and used multi-media technologies to deliver a variety of events over one calendar year. Library exhibits, book talks, teaching assistant workshops, and multi-media kiosks were planned, implemented and evaluated.     

Integrating Image-Based Research Datasets into an Existing Digital Repository Infrastructure

In 2011, the University of North Texas (UNT) Libraries partnered with researchers in the university's academic departments to describe and provide access to items not traditionally included in the UNT Libraries’ systems. Including more than 1,400 items apiece, the two projects are considered active datasets by their respective users. Each collection provided new challenges in harmonizing partner, metadata, and end-user requirements. This article discusses the projects, workflow for defining requirements, and final implementation in the UNT Digital Library. These collections serve as a model for integrating other research projects easily and inexpensively into a repository infrastructure.     

Encouraging Engagement with Students and Integrating Librarians into the Curriculum through a Personal Librarian Program

Five years ago, the Harriet F. Ginsburg Health Sciences Library created a Personal Librarian Program (PLP) to encourage librarian engagement with first- and second-year medical students and to promote awareness of library resources and services. Prior to the creation of the PLP, the library struggled with finding ways to connect with its medical students, especially because the library is 98% digital. The PLP was created to give students an individualized library experience and an easier way to interact with librarians. As a result, opportunities for librarian-student engagement increased, and Personal Librarian groups facilitated the integration of librarians into two first- and second-year medical school courses.     

A Simple Step: Integrating Library Reference and Instruction into Previously Established Academic Programs for Minority Students

Nationally, universities fail to retain African-American, Hispanic, and Native-American students at the same rate as White students. In recent studies, libraries were shown as one of the only campus facilities that positively impacted minority student retention. Partnerships between the library and Minority Student Affairs programs can produce effective results for both minority students and university libraries. Federally funded, targeted academic summer programs such as the Ronald E. McNairs Scholars Program, the Summer Research Opportunities Program, and the Upward Bound Program provide academic libraries with an ideal foundation to offer reference and instruction services to minority students.     

国内盲人数字图书馆发展现状及阻碍分析

随着信息技术和互联网技术的迅猛发展,作为信息弱势群体的盲人面临着数字鸿沟问题逐渐扩大的恶劣局面,因此利用互联网建设盲人数字图书馆以保障他们公平获取信息的权利就显得十分必要。对国内盲人数字图书馆的发展现状进行说明并指出其发展过程中存在的阻碍,并提出应对策略。     

Retooling Library Services for Online Students in Tough Economic Times

ABSTRACT

At a time in our economy when library budgets are strained and staffing is under the microscope, librarians need to reassess and retool their library services for online students to provide quality, depth, and community without causing meltdown. The authors analyze some of the retooling undergone at their library to meet the shifting demographics of students who in 10 years have grown from 1,000 online students to 14,500 and increased to 65% of the students now taking online classes. To meet this challenge, the library centralized library services by closing the regional Library Information Centers and established a Multimedia Department focused on developing tutorials and online training materials, established an outreach librarian position, and worked with reference and instruction librarians to expand their roles as liaisons to the various academic programs. The library is learning to work smarter, not necessarily harder, and much leaner.     

大学生数字资源利用的教育模式创新研究

以佛山科学技术学院图书馆电子阅览室和流通部到馆读者为线索,从大学生数字资源利用教育模式和机制创新的实际意义和理论意义着手,通过调查在新教育模式加强数字资源教育的必要性和可行性,从而开辟以电子阅览室和流通部为培训场所的新教育模式,并在创新教育模式下提高大学生利用数字资源的有效方法。     

Digital Transformation Challenges for Universities: Ensuring Information Consistency Across Digital Services

Abstract

Universities struggle to offer complete, up-to-date and consistent information about their key assets to their numerous users across various digital services and communication channels. Key assets include people, papers, books, dissertations, patents, courses, and research projects. The main difficulty stands in the intrinsic data fragmentation and data diversity: data about the key assets is scattered across multiple information silos, data is often duplicated and difficult to correlate due to the diversity in the format, metadata, conventions, and terminology used. We illustrate how this difficulty can be tackled and describe the work carried out at the University of Trento in Italy.     

Understanding Ultimate Use Data and Its Implication for Digital Library Management: A Case Study

Information professionals and librarians have been studying, discussing, and developing digital libraries for more than two decades, but understanding ultimate use of images from digital libraries remains a mystery for many of them. Most articles written on digital library use focus on users’ search retrieval needs and behavior. Few mention how digital library patrons use the images they request. Like many digital libraries, archives, and special collections, the University of Houston Digital Library makes high resolution images available to its patrons. Image delivery is achieved by an automated system, titled the Digital Cart Service. An unexpected benefit of the Digital Cart Service is the reporting mechanism that produces data that includes intended use information. This article discusses the analysis of this data to determine why images were used, what products were created from the images, and what implications this has on digital library management. The authors believe that answering these questions creates an environment in which digital library innovators can better promote and design digital libraries, and describe and select the content in them.     

Bringing Content into the Picture: Proposing a Tri-Partite Model for Digital Preservation

Digital preservation is a complex field that is rapidly maturing and increasingly focusing on content as well as the human element of digital preservation. This conceptual article examines a number of digital preservation models meeting a variety of needs created by different communities. Given the guidance these models have afforded digital preservation, considering the present, and looking to the future, this article proposes a tri-partite model for thinking about digital preservation in an era of robust community involvement: the Digital Preservation Triad. The Triad focuses on 1) Management, including elements relating to documentation and human resources; 2) Technology; and 3) Content.     

数字参考咨询服务质量的用户评价指标与方法研究

质量评价是数字参考咨询服务(DRS)研究中的一个重要课题.文章从用户体验和感受的角度出发,构建了包括服务保障质量、服务过程质量、问题解答质量等指标在内的DRS评价体系,并介绍了几种获取用户评价意见的方法.     

公共图书馆数字视障服务现状调查与对策分析

从国内视障读者数字阅读的现状着手,从数字视障服务的内容、视障专属网站和数字资源的共建共享等方面分析国内公共图书馆数字视障服务的现状和存在的问题,并从加大政策支持力度和专项经费投入、拓展盲用电脑培训的广度和深度、促进高科技在数字视障服务中的推广和使用、建立资源共建共享机制等方面分析改进数字视障服务的对策,最后提出建立视障数字服务联盟的构想。     

K-12 Instruction and Digital Access to Archival Materials

Abstract

Providing K-12 schools with digital access to archival materials can strengthen both student learning and archival practice, although it cannot replace direct physical access to records. This article compares a variety of electronic and non-electronic projects to promote teaching with primary source materials. The article also examines some of the different historiographical and pedagogical approaches used in archival Web sites geared for K-12 instruction, focusing on differences between the educational sites sponsored by the Library of Congress and the National Archives and Records Administration.     

面向知识服务的图书馆数字人文项目建设：方法、流程与技术

数字人文因其结合现代信息技术与传统人文研究的特点,近年来成为各相关领域机构的热门话题。图书馆作为人文研究的资源保存与服务中心,正经历以资源管理和服务为重心向以数据管理和知识服务为重心的转移。图书馆的数字人文项目常以语义万维网、大数据、人工智能等新技术手段为支撑、以互联网时代的知识组织为方法,致力于提供区别于传统文献服务的知识服务。文章以上海图书馆"名人手稿档案库"为例,结合多年来数字人文项目的探索与实践经验,从数字人文项目的建设方法、建设流程以及技术框架三方面梳理总结面向知识服务的图书馆数字人文项目的建设过程。     

面向扁平化服务的数字资源标准化管理体系建设——以重庆大学图书馆为例

[目的/意义]针对扁平化服务中数字资源管理问题进行数字资源标准化管理体系建设，以提高数字资源管理水平和扁平化服务效率。[方法/过程]通过数字资源管理参数的筛选、标准化编码的制定、导航信息格式化输入、维护处理规范化操作、分析利用报告格式化输出等措施对数字资源实施标准化管理。[结果/结论]通过数字资源标准化管理体系建设，图书馆拥有的数字资源得以盘存，数字资源管理的效率和秩序得到优化，数字资源精准服务水平得以提高。     

我国国家数字档案资源整合与服务研究现状及未来研究建议

以CSSCI收录期刊代表性论文为对象分析出国家数字档案资源整合与服务的研究涉及4个方面内容,整合与服务的机制类型可归纳为7种,对国家档案资源概念的认识我国存在狭义和广义之分,从目的来看,现有资源整合与服务的研究视角有3种。作者提出广义档案资源观和协同创新视角的资源整合与服务更符合未来需求,指出现有研究存在6个局限,在此基础上提出了未来研究的4点建议。