Everyday life information seeking: Approaching information seeking in the context of “way of life”

The study offers a framework for the study of everyday life information seeking (ELIS) in the context of way of and mastery of life. Way of life is defined as the “order of things,” manifesting itself, for example, in the relationship between work and leisure time, models of consumption, and nature of hobbies. Mastery of life is interpreted as “keeping things in order;” four ideal types of mastery of life with their implications for ELIS, namely optimistic-cognitive, pessimistic-cognitive, defensive-affective and pessimistic-affective mastery of life are outlined. The article reviews two major dimensions of ELIS, there are. the seeking of orienting and practical information. The research framework was tested in an empirical study based on interviews with teachers and industrial workers, eleven of both. The main features of seeking orienting and practical information are reviewed, followed by suggestions for refinement of the research framework.     

Secrets and secretive behaviours: Exploring the hidden through harmful gambling

While information science researchers have for some time examined sharing, non-sharing behaviours have received less attention. This study explored the role and impact of secretive information behaviours in the context of gambling activities and social interactions around harmful gambling. The study followed a qualitative approach, involving in-depth interviews with recovering gamblers and gamblers' families and friends in Ireland. Findings revealed that secretive information behaviours, such as self-concealment, were characteristic of gamblers' and their families' experiences of gambling harm. While self-concealing information behaviours facilitated the gambler's secret participation in gambling, the negative financial and social outcomes had a further serious impact on family members and their coping strategies. Understanding how and why people adopt secretive information behaviours can facilitate positive navigation of information in risky and stressful circumstances. Findings offer a more holistic view of information use, sharing, and decision making, by including negative as well as positive information outcomes in modeling of information behaviour.     

Effects of positive and negative audience feedback on selected variables of speech behavior

Much empirical evidence suggests that explanations for innovation outcomes should be located in an understanding of users' responses to innovations (Ashford, 1988; Fulk, 1993; Lewis &; Seibold, 1993; Miller, Johnson, &; Grau, 1994; Poole &; DeSanctis, 1990). Unfortunately, researchers have neglected to pursue systematic studies of behavioral responses to innovations in accounting for particular innovation outcomes. The investigation reported draws on previous research that isolated three dimensions of interaction‐based coping responses: favorableness, decidedness, and focus (self vs. other). The present study tests the relative effects of several antecedents to users' (N= 216) behavioral coping responses to quality programs in four organizations. Results of hierarchical regression analyses indicated that users' attitudes, concerns for performance, normative influence, and uncertainty, and their perceptions of the context of change affect each of the three dimensions of their behavioral coping responses.     

Using everyday life information seeking to explain organizational behavior

Everyday life information-seeking (ELIS) studies have previously addressed nonwork or citizens' information needs and seeking. This article contributes to the theoretical growth of the field by applying Chatman's small-world theory—a conception of ELIS—and social network theory to explain organizational behavior. The applicability of these two theories to analyze human information behavior in strategic value creation is discussed and shown through the results of an earlier pilot study in higher education. The concepts of social types, described as insiders and outsiders, worldview, social norms, information behavior, and trust are invoked. Combined with the concepts of homogeneity, density, and content from social network theory, Chatman's small-world theory yields a promising social dimension for a new theory of strategic information management. However, the conceptual base of the proposed new theory requires validation by testing in strategic partnerships.     

Older adults' health information behavior in everyday life settings

Health information seeking is an important part of older adults' everyday lives as they cope with their health conditions. Semi-structured interviews conducted with 21 older adults in the United States were analyzed using Savolainen's everyday life information seeking (ELIS) model, especially its key concepts such as way of life and mastery of life. The interview data revealed that except for health care providers, a spouse or partner was mentioned as a credible interpersonal source of health information among older adults in a marital or romantic relationship. Characteristics of older adults' health information behavior in the ELIS context were identified based on types of way of life and mastery of life. For example, those who had more varied types of hobbies, including cognitive, affective, and social hobbies, were exposed to diverse people as they performed their daily routine, potentially resulting in different sources of useful health information. In couple relationships, those with an optimistic as opposed to pessimistic attitude toward a problem-solving situation played the information provider role rather than information receiver role.     

扎根理论视角下合作信息查寻与检索行为的案例研究

采用出声思维、观察、访谈等方法收集5个真实信息需求语境下群体用户合作信息查寻与检索活动的案例的相关数据,通过扎根理论归纳出合作信息查寻与检索行为的17个主要概念范畴并聚焦为5个核心范畴,对5个案例从主体、情境与行为三个层面展开对比研究并描述合作信息查寻与检索过程。基于对合作相关性判断概念范畴的解析,指出影响群体用户合作相关性判断的5个主要因素,并建构合作信息查寻与检索的相关性判断模型。研究表明:合作信息查寻与检索的相关性判据与个体查寻与检索的相关性判据大致相似,群体交流是两者间的最大差异,语境对形成群体共识具有重要作用。     

How Are We the Same or Different: Information Needs and Barriers of Domestic and International Students

The study sought to (1) investigate whether international students differ from domestic students in their information needs and barriers encountered, and (2) test the relative importance of students' domestic/international status against their gender and level of study. A survey was used to collect data from international and domestic undergraduate and graduate students in a US public university. The study collected 1259 responses. Regression analysis was used for analyzing the data. International and domestic students were found to be similar in their top-ranked needs (e.g., career information) and barriers (e.g., irrelevant and non-credible information). Compared to their gender and level of study, students' domestic/international status resulted in fewer significant differences in their needs and barriers. However, for the areas where domestic/international status was significant, its effect size was often prominent. Differences between domestic and international students are more notable in the barriers than in the information needs. Based on the findings, six propositions were developed. The implications for research and practice are discussed.     

Children's information seeking in coping with daily-life problems: An investigation of fifth- and sixth-grade students

Researchers have increasingly paid attention to the personal and emotional growth of youth. However, little research has examined how exactly young people use or seek information for their personal development and growth. The primary goal of this study, therefore, was to explore the students' use of “information seeking” to cope with their day-to-day personal stressors and problems. The sample consisted of 641 children in fifth- and sixth-grade classrooms from an urban public elementary school in Taiwan. Data were collected through semistructured, open-ended surveys. Both quantitative and qualitative methods were employed to analyze the data. This study found that in coping with daily-life problems, nearly two-thirds of the participating children would seek information; that sixth graders were more likely to do so; and that gender did not make information seeking more (or less) probable in this coping context. Findings also revealed some major reasons for children's information seeking in this coping context, for example, to solve problems, to escape, and to find a transition. Finally, five major different information seeking behaviors related to coping emerged from the findings: information seeking for problem solving, information seeking to escape, information seeking for a transition, information seeking to change mood, and information avoidance, which can be used as a platform to develop an explanatory and possibly predictive framework for future studies.     

Impacts of Library Space on Learning Satisfaction – An Empirical Study of University Library Design in Guangzhou,China

The current generation of millennial university students is more accustomed to searching reference information online than visiting the physical library facility, compared to the previous generations of students. Studies have shown that the role of the physical library facilities as a mere collection point of reading and reference materials is being threatened by the availability of free and high-speed online search engines. University libraries have always been an integral part in higher education learning activities, and they are not exempted from this threat. Based on a structural equation modelling framework, we analysed empirically the importance of different library design features that help enhance students' learning satisfaction, and found that lighting environment, acoustic environment as well as location of the library building were the main determinants impacting on the use of the university library by students in a major university in China. We conclude the paper with our suggestions in modifying library design to accommodate students' learning needs, and more importantly in recon?uring the spatial and functional role of university libraries in this age of digital information from a mere provider of reference materials to a physical space of learning commons on campus.     

Being Open without Talking about It: A Rhetorical/Normative Approach to Understanding Topic Avoidance in Families after a Lung Cancer Diagnosis

The present study uses a rhetorical/normative perspective to examine families' communication and coping in response to a parent's diagnosis of, and eventual death from, lung cancer. Through in-depth, semistructured interviews with 35 adult children, we identified two broad areas of communicative avoidance (avoiding information and avoiding emotion) and three general ways of managing avoidance and openness (denial, segmentation, and being open while avoiding). The interviews suggested that denial was a particularly dissatisfying means of managing competing goals, whereas being open while avoiding appeared to be functional for family members. The discussion focuses on our understanding of reasons why people avoid in this context, implications for rhetorical/normative approaches and theories of information management, and practical implications of the current findings.     

Effect of perceived ease of use on librarians' e-skills: Basis for library technology acceptance intention

Despite the widespread application of technology in the 21st century, making informed decisions regarding its acceptance in organisations is a function of several factors, particularly in developing countries, due to factors such as rising cost of the information technology infrastructure and low technological exposure. A model that incorporated perceived ease of use (PEOU) and e-Skills to examine librarians' intention for actual library technology acceptance was tested. The correlational research design, along with a multistage sampling procedure, was applied to select samples to reduce the sample to a manageable proportion. Professional librarians and library officers in four university libraries provided the data for the study. Results showed that e-Skill is the model's strongest determinant of technology acceptance intention among librarians. Also, PEOU will significantly moderate librarians' intention towards library technology acceptance when e-Skills are insufficient. From these outcomes, the understanding of the determinants of behavioural intention captured in the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAT) is extended and refined.     

Duct tape and WD-40: The information worlds of female investors

Using an everyday life information-seeking (ELIS) perspective, this ethnographic study describes the information-seeking behaviors of women's investment club members. It identifies three general motivations for interest in investing and club membership, and ties those motivations to distinct variations in information behavior. Study findings identify gaps between information needs and use, and highlight potential areas for improving the abilities of female investors to locate, evaluate, and use information for investment decision-making.     

Caregivers' beliefs about library visits: A theory-based study of formative research

Currently, no research has systematically investigated the beliefs underpinning caregivers' intentions to visit public libraries with their young children. Drawing from the theory of planned behaviour, this study adopted a three-phase program of formative research to examine the decision making processes of parents and carers with young children living in a low socio-economic area. Phase 1 identified seven behavioural, five normative, and ten control beliefs as modal salient beliefs held by parents and carers. Phase 2 identified a variety of key behavioural, normative, and control beliefs as significant predictors of intention to visit the library with their young child. Phase 3 elicited the reasons underpinning these key beliefs guiding parents' and carers' intentions, identifying 34 reasons that could be used in messages to promote library visits. The results provide useful information that intervention designers, councils, and library services can use to encourage library use among parents and carers with young children.     

Exploring the interrelationships between technological predictors and behavioral mediators in online tax filing: The moderating role of perceived risk

This study investigates the interrelationships between technological predictors and behavioral mediators in explaining users' continuance intention for online tax filing. Building on information systems (IS) success and IS continuance literature, this study proposes an extended conceptual framework by adding perceived functional benefit (PFB) as mediating, perceived risk as moderating, and demographic characteristics as control variables. The data collected, through a web-based survey, from 409 users of e-tax services in an emerging economy are analyzed through covariance-based structural equation modeling. Results confirm that PFB, confirmation of expectation, and satisfaction are the major antecedents of continuance intention for e-tax filing. The study also finds the evidence for the indirect effects of IS success factors on continuance intention through such antecedents. In addition, results suggest that the relationships between PFB and satisfaction as well as between PFB and continuance intention are contingent on the users' levels of perceived risk. The study concludes with the useful implications for academicians and policymakers in the context of an emerging economy.     

Factors Influencing Information Literacy Competency of College Students

This paper analyzes multiple factors from current university students' high school experiences, including demographic, educational, and economic factors, and current standing and grade point average (GPA), to evaluate the students' information literacy skills associated with a 1000 level course on information literacy which is part of the university's general education requirement. The pre-test indicates that students lack sufficient skills needed to do college-level research. Results of regression analyses demonstrate that only current university GPA and standardized test scores have any influence on information literacy test scores.     

The effects of inquiry-based information literacy instruction on memory and comprehension: A longitudinal study

How information literacy instruction affects students' learning has been a concern for many librarians and teachers. This study examines the effects of six-year integrated information literacy instruction on elementary students' memory and comprehension of subject content through inquiry learning and also focuses on the moderating factor of students' academic achievement levels. The subjects were 75 students participating in the study from the time when they entered elementary school. The school adopted information literacy instruction and integrated it into various subject areas using the framework of inquiry learning, for example, the Super3 and Big6 models. A total of 11 inquiry learning projects were implemented from Grade 1 through Grade 6. The results showed that inquiry-based integrated information literacy instruction helps students memorize facts and apply new concepts in the subject content. In general, the progress level in comprehension was higher than in memory learning for the six-year integrated information literacy instruction. Regardless of students' prior academic achievement levels, if they devoted their efforts to inquiry processes, their fact memorization and conceptual understanding of subject content improved. Low-achieving students displayed the most progression in both memory and comprehension learning, compared to their medium- and high-achieving peers. This study underscores the importance of information literacy instruction in students' learning.     

Social Media Use in Academic Libraries: A Phenomenological Study

Academic libraries are increasingly engaged on social media in order to connect with diverse community groups and move beyond the traditional bounds of the library. This research uses a phenomenological approach and Institutional Theory to explore social media postings at six different public and private university libraries in two Midwest states. The research addresses what themes emerge among the university library's social media pages and what, if any, differences in themes emerge based on the status of the library in question. Social media postings included ten different codes: archives; collections; events; exhibits; facility; library community; sentiments; services; site management; and university community. These codes were tied to three different themes: libraries create a sense of outreach and advocacy with the goal of establishing community connection, providing an inviting environment, and access to content as needed or desired. Ultimately, while libraries at universities with an ARL library or an MLS granting degree program showed a similar breakdown between these three themes, libraries at other master's degree institutions spent less time on making community connections in lieu of posting content and information about the library's environment.     

People,places, and questions: An investigation of the everyday life information-seeking behaviors of urban young adults

This article presents preliminary findings from a research grant on the everyday life information-seeking (ELIS) behaviors of urban young adults. Twenty-seven teens aged 14 through 17 participated in the study. Qualitative data were gathered using written activity logs and semi-structured group interviews. A typology of urban teens' preferred ELIS sources, media types, and query topics is presented. The typology shows friends and family as preferred ELIS sources, cell phones as the preferred method of mediated communication, and schoolwork, time-related queries, and social life as the most common and most significant areas of ELIS. The results indicate a heavy preference for people as information sources and that urban teens hold generally unfavorable views of libraries and librarians. The conclusion lists questions that information practitioners should consider when designing programs and services for urban teens and calls for researchers to consider this often-ignored segment of the population as potential study participants.