Self-Service Interlibrary Loan

Abstract

Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology.     

近10年国外馆际互借理论研究进展

国外图书馆界对馆际互借的研究非常活跃。对1996~2006年国外主要学术基础上发表的研究成果进行总结,归纳出馆际互借理论研究的8个重点方面,分别是：论文馆际互借与电子期刊自由存取的相关性;图书馆的馆际互借物流体系;馆际互借与馆藏的利用关系;馆际互借的版权问题;馆际互借的成本优势;馆际互借的服务;馆际互借的措施及发展。这些问题反映了国外馆际互借理论研究的进展。参考文献41。     

Profiles in Resource Sharing: Tom Bruno

Abstract

Health sciences libraries are expanding services that use online technologies to support teaching, research, and clinical care needs. Saint Louis University's Health Sciences Center (SLU HSC) Library has developed strong, user-centered, online services in interlibrary loan, bibliographic instruction, and electronic reserves. The authors present their successful experiences in using electronic technologies to improve library services.

Journal articles are provided, often the same day as requested through interlibrary loan, and delivered in electronic format using OCLC's ILLiad program. First-year SLU medical students now complete a self-paced, all online, Health Information Resources course that targets the most relevant biomedical resources, reduces student study time, and is viewed as a model for the entire curriculum. ERes, the electronic reserves program, allows faculty to provide course materials that are accessible at the convenience of students 24 hours a day. These online programs are examples of using electronic technologies to better support user needs for excellent library services.     

Just-In-Time: A Case Study of Buying Instead of Borrowing at the University of North Texas Libraries, 2014–2017

There is a trend among academic libraries to increase collaboration between interlibrary loan and collection development to improve patron access to materials and build library collections. Instead of borrowing returnable materials, interlibrary loan may initiate purchases that will become part of the library's collection. This can mean anything from an organizational change combining interlibrary loan with the acquisitions unit or creating new workflows to facilitate purchasing. At the University of North Texas Libraries, the Interlibrary Loan office is a unit of the Access Services Department. Buying instead of borrowing for the ILL unit began with a Demand Driven Acquisitions (DDA) program and has expanded with the establishment of the University of North Texas Libraries' access-based collection development policy. Interlibrary Loan provides “Just-In-Time” (JIT) access to materials not available through regular interlibrary loan sources and adds relevant materials to the Libraries' collections.     

Integrating Print Holdings into SFX

Abstract

Popular for their ability to provide full-text linking, OpenURL link servers, such as SFX, can also interface with online catalogs and interlibrary loan modules, giving library users the ability to locate articles in print or request items not owned by their local institution. This article examines four different approaches to integrating print holding information into SFX, detailing the advantages and drawbacks of each approach. The ultimate goal is to provide end-users with comprehensive, dynamic access to the full range of core library services, including online full-text, print materials, and interlibrary loan.     

Overnight Document Delivery Service

ABSTRACT

In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the “unmediated” EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the “super” users who ordered from 100 to 400 documents. This study indicates that while the few “super” users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan.     

From Document Delivery to Distant Learning: An Interlibrary Loan Perspective

ABSTRACT

Depending upon the context and how institutions employ it, the term document delivery can mean several things. In some cases, it refers to access of articles via commercial vendors or via full-text databases. Yet for others, it may be a delivery of physical items (such as library books) directly to the faculty member's department or office. For the University of Florida Smathers Libraries, document delivery is a unique service unit administered under the Interlibrary Loan operation, and it is through this element that the distance learning service component was created. The intent of this article is to present a view of a distance learning service model that interlibrary loan and other librarian practitioners may find beneficial when considering the establishment of such a service.     

电子书馆际互借及其实现

电子书馆际互借是馆际互借这一图书馆传统服务在电子书时代的延续与发展,文章分析电子书馆际互借的现状及影响其发展的主要因素,对传统的馆际互借模式与基于在线电子书平台的新馆际互借模式进行探讨。指出在这些模式的指导下,要充分利用在线电子书平台,综合考虑电子书的不同来源、版权保护、读者获取电子书的方式等状况,开展图书馆电子书馆际互借服务。     

Usage of electronic journals and their effect on interlibrary loan: A case study at the University of Nevada,Reno

As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments.     

Usage of electronic journals and their effect on interlibrary loan: A case study at the University of Nevada, Reno

As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments.     

A Study of Humanities Faculty Library Information Seeking Behavior

The purpose of this study is to obtain information which would help planners of the online catalog design a catalog which would be relevant to the needs of university faculty. Data was obtained by means of a questionnaire mailed to the faculty, College of Humanities, University of Utah. It was found that (1) references in books or articles they read; (2) the Subject Catalog; and (3) printed indexes, bibliographies and research guides in that order were the three most utilized information sources. Browsing was an important fourth. The faculty would like more in-depth coverage of the local library collection rather than access to other library catalogs or online databases from the catalog terminal. Feedback and comments in response to an open-ended question varied.     

Article Delivery Services at Penn State and Partner Libraries in the Committee on Institutional Cooperation Consortium

To meet rising patron expectations and to promote library collections and services, libraries are contemplating or implementing article delivery services to same-campus patrons from journal articles held locally. This article describes The Pennsylvania State University Libraries’ electronic delivery of articles from in-house print collections. It also summarizes a survey of the Committee on Institutional Cooperation interlibrary loan directors about the article delivery services at their institutions.     

Scientists and the Journal Article: Choices for Access

ABSTRACT

Researchers must choose between many sources when obtaining journal articles. University of Toledo faculty and graduate students in the sciences, pharmacy, and engineering were surveyed to ascertain their preferences in journal article formats and features, and their awareness, frequency of use, and preference ranking of four services: traditional interlibrary loan, electronic journals, and faxes from either a storage depository or the UnCover document delivery service. Speed and print quality topped the desired features; faxing was the least desirable format. Electronic journals and interlibrary loan were the most used services, though there are indications that interlibrary loan is used reluctantly.     

ClioWeb,ClioRequest, and Clio Database: Enhancing Patron and Staff Satisfaction

ABSTRACT

Faced with increased demand from student and faculty for a speedier and more user-friendly method of obtaining materials from other institutions, the interlibrary loan (ILL) department sought to implement a management system which would accomplish the task. Students wanted remote interconnectivity to the system and staff wanted increased workflow efficiency, reduced paper work, and better data management. This paper focuses on Washington College's experience in selecting and implementing an interlibrary loan system, which would enhance student satisfaction as well as that of the library staff.     

Helping the “Non-Law” Librarian Understand Law Library Requirements for Interlibrary Loan Copy Requests

Law library interlibrary loan departments must work under the constraints of The Bluebook Uniform System of Citation when requesting materials for cite checkers. This article discusses the issues that arise during the interlibrary loan process for requesting sources cited in legal articles.     

Information Needs of Anthropologists

Anthropologists at seven universities were surveyed in order to discover: the ways in which they go about locating information of value to them; the information sources that they use and that are of the greatest significance to them; the adequacy of the library service being currently provided to anthropologists; and any opinions they have on the subject of their information needs. Results show that anthropologists; information requirements differ somewhat from those of other social scientists. Reference lists in journals and books are often used to locate information sources; journals are the most important information source. However, cultural anthropologists report that their own field data is their most significant source. Anthropologists use pictorial sources and maps more frequently than social scientists in general do; they also make great use of interlibrary loan. Most of the information needs of the majority of respondents are met by their university's library. Older scholars tend to use databases less than younger ones do; online abstracts and indexes are most important to anthropologists than their print versions are. Some respondents express a great desire for a database which would include current references, abstracts, and articles in anthropology.     

A primer on developing and using course-related library Web pages

Course-related library Web pages can be designed to introduce students to an academic library Web site and provide access to information relevant to specific courses. These pages are most often developed to support a library instruction session. The author's course-related pages are designed on a template that includes the main features of the library Web site (e.g., links to the online catalog, reference information, and interlibrary loan request forms), a list of pertinent online indexes and databases, links to electronic journals, and recommended Web sites. Technical and organizational issues related to creating and maintaining such pages are discussed, as are outreach efforts and faculty/student response to incorporating this type of Web page into library instruction. A sample evaluation form and a list of selected course-related library Web sites are included as appendices.