Characterizing the importance of clarity of roles and responsibilities in government inter-organizational collaboration and information sharing initiatives

Previous research has shown that clarity of roles and responsibilities (CRR) influences the performance of individual organizations as well as inter-organizational efforts. In the context of cross-boundary information sharing (CBIS), CRR has been found to enable other important determinants of success, such as building trust among members, increasing their willingness to participate, and mitigating some of their concerns about security, among others. However, few studies have attempted to understand the determinants of CRR in government CBIS initiatives. Sayogo, Gil-Garcia, and Cronemberger's (2016) analysis of results of a national survey identified three significant determinants of CRR in CBIS, (1) the extent participants use boundary objects, (2) participant skills in terms of collaboration, coordination, and communication, and (3) the diversity of the participating organizations and their goals. Seeking to expand on their findings in terms of new understanding about the influence of significant determinants of CRR in CBIS, this study draws on findings from eight U.S. state and local government public health and criminal justice CBIS cases. This study contributes to existing knowledge about CBIS in the public sector by characterizing the determinants and providing new understanding of the nature of the influence of the determinants of CRR on CBIS. In particular, it shows how the extent of boundary object use, collaboration, and the diversity of participants affect CBIS initiatives in different contexts. In practical terms, creating new understanding of the determinants of CRR has value for public managers and their leadership as they must increasingly collaborate and share information across the boundaries of organizations in the process solving increasingly complex public problems.     

Open Access initiatives in Zimbabwe: Case of academic libraries

Globally library consortia activities are gaining momentum and Africa is not an exception. The Information and Communication Technology (ICTs) dispensation has ushered in a transformative era characterised by the open access initiatives (OAI). Technologies development has added a new dimension to how academic libraries manage scholarly content. This article seeks to explore how academic libraries are progressing in their open access initiatives in Zimbabwe. This article also examines the extent to which open access has been adopted in Zimbabwe's higher education institutions (HEIs). The article seeks to find out how academic libraries can benefit from open access initiatives. The article also analyses the roles of stakeholders in strengthening the open access initiatives among academic libraries in Zimbabwe. The paper will suggest strategies to strengthen the open access initiatives in Zimbabwe.     

The good,the bad and the ugly: Three faces of social media usage by local governments

This article explores the determinants of local governments' use of social networking sites. It does so by analysing the relative impact of institutional, political and social determinants, while controlling for the impact of mayors' traits and social characteristics of municipalities on local governments levels of activity on Facebook. Empirically, this article presents a within-case analysis of Portuguese municipalities' activity on social media, aiming to shed light on the strategic use of social media by local governments. A coherent picture associated with politically pro-active local governments emerges from the results: higher levels of social media activity appear in municipalities with more competitive local elections and higher commitment to transparency. Moreover, findings suggest that local governments tend to be concerned with the low levels of voter turnout, potentially resorting to social media as a powerful tool to increase civic engagement and (offline) political participation. Levels of Facebook activity are significantly higher in larger and wealthier municipalities. The results indicate that Facebook official pages of municipalities are part of a larger arsenal of tools to promote political engagement and activity levels signal a propensity to involve citizens pro-actively.     

Telling their stories: A study of librarians' use of narrative in instruction

Narratives are the heuristics the brain uses to make sense of the world. When they are embraced in teaching, they make the process more efficient, engaging and enjoyable for both students and instructors. While the insights of psychologists, neuroscientists and education researchers into the cognitive and affective mechanisms of meaning-making are not new, capitalizing on these insights in order to engage and instruct is part of a recent trend of evidence-based educational practices. This study is unique in that it uses a phenomenological methodology and semi-structured interviews with 19 academic librarians who teach in Canadian higher education institutions to determine what narrative tools or approaches they use, and to what extent these practices may enrich both their outcomes and their teaching praxis. The authors document the variety of ways in which librarians use narrative techniques instinctively, categorizing these teaching narratives into concepts with more granular themes. A purposeful use and reuse of these narrative techniques, the authors hope, will help inform librarian teaching and reflective practice.