School cultures as contexts for informal teacher learning

This study profiles and compares international social contexts for teacher workplace informal learning from the teachers' perspectives. Set in elementary schools in the U.S. and Lithuania, the study illustrates how teachers make sense of and engage in professional learning within their historical, political and administrative contexts. A socio-cultural framework brings into view different opportunities for teacher informal learning. These evolve from comparing teacher interviews about their learning to ethnographic case studies of the school's cultures that include schools' missions, building structures, classroom environments, organizational arrangements, traditions, and professional relationships. The study illustrates key interrelated cultural qualities of schools that support and hinder informal learning; argues for the importance of acknowledging teacher informal learning as a method of career-long professional development, and suggests further research about how to build and sustain the school infrastructure necessary to maintain such development.     

Educational practice in India and its foundations in Indian heritage: a synthesis of the East and West?

The paper examines education practice in India in terms of the division between indigenous cultures on the one hand, and the formal culture of learning and knowledge systems inherited from colonial times on the other. These ‘two Indias’ are still reflected in the modern educational system in India, seen in the vast differences between the formal school system, whose benefits reach only a minority of the population, and the millions of crafts-persons working in India's informal sector, many without education or training. The paper looks at reasons for these divisions within the culture and history of India's formal, non-formal and informal systems of education and training. The paper also throws light on the aspirations to unite these divided cultures of learning by looking at some of the writings of J.P. Naik, the famous educationist and secretary of the first Report of the Education Commission (1964–66) after India's independence. The analysis needs to be seen against the background of international educational thought which is improving the value, relevance and quality of non-formal and informal learning, as key pillars for building lifelong learning systems.     

Theory development and convergence of human resource fields: Implications for human performance technology

This study examines major theory developments in human resource (HR) fields and discusses implications for human performance technology (HPT). Differentiated HR fields are converging to improve organizational performance through knowledge‐based innovations. Ruona and Gibson (2004) made a similar observation and analyzed the historical evolution and convergence of three HR‐related fields: human resource management (HRM), human resource development (HRD), and organization development (OD). A field left out in their analysis is HPT. Many learning professionals recognize HPT as a more comprehensive approach to improving organizational performance issues (Molenda & Pershing, 2008; Pershing, 2006). However, little research has been done to advance the theory development of HPT and discuss its relationships within HR fields. This study adds a new perspective to that of Ruona and Gibson's historical analysis of HR fields by examining convergence issues from a theory development perspective.     

LEAD at lunch: inquiry,learning, and action

This account of practice discusses the author's experience in facilitating a small group of managers in health care over lunchtime utilizing an action learning approach. This was part of a larger leadership development initiative which took place in the organization and the intention was to create a more intimate, informal and safe setting whereby the group could further delve into the collaborative learning process, explore issues around leadership, garner feedback about the formal programming, gain insight into larger organizational issues, and perhaps develop strategies for change. Outcomes achieved include better meeting management, revision of an organizational communication forum, the development of a training program for performance management, as well as plans for more collaboration with upper administration and the development of a mentoring program. In summary, this venue created a supportive space whereby all aspects of a problem could be explored and resolutions could be formulated and acted upon.     

Applying Case‐based Reasoning in Knowledge Management to Support Organizational Performance

Research and practice in human performance technology (HPT) has recently accelerated the search for innovative approaches to supplement or replace traditional training interventions for improving organizational performance. This article examines a knowledge management framework built upon the theories and techniques of case‐based reasoning (CBR) and Nonaka's (1991, 1994) knowledge conversion model to shed light on how organizational performance can be enhanced by leveraging organizational knowledge represented as cases to support learning, working, and innovation of knowledge workers. This framework offers HPT practitioners new ways of thinking and methods for the design of performance support interventions by which organizational knowledge is stored, codified, delivered, and acted upon in context, on demand, and at the point of need. This paper describes a project, Knowledge Innovation for Technology in Education (KITE), which was designed to support professional development of teachers using CBR and knowledge conversion theories.     

It ain't just what you do and the way that you do it: why discourse matters in higher education communities of practice

A number of Australian universities have established and sponsored interdisciplinary communities of practice (CoPs) to develop teaching and learning. CoPs are popularly defined as groups of people who share a passion for something and, together, learn how to do it better. Without further specification, this definition is of limited use in understanding intentionally established CoPs in higher education settings. The term CoP is used and applied in a range of ways in higher education and has been accompanied by some scholarly debate about the meaning and relevance of CoPs to academe. The prevalent response to such debate has been to propose typologies. While typology can be useful, epistemology and discourse are also significant in understanding and developing higher education CoPs. In this paper I focus on discourse surrounding CoPs as a conceptual and developmental factor which has been insufficiently considered in the literature on higher education CoPs. I draw on findings from interviews with 33 CoP members and facilitators in three Australian universities. My findings indicate that discourse surrounding CoPs is significant in shaping notions of participatory value. Connecting with the literature, my findings also reveal a ‘big D’ Discourse of collegiality whereby CoPs offer social support and knowledge sharing to build capacity, as well as spaces in which a collegial academic identity can thrive. This coincides in complex and unpredictable ways with a Discourse of managerialism. I conclude that discourse should supplement typology and epistemology in adaptively shaping understandings of contemporary higher education CoPs and their future development.     

Preferences of Training Performance Measurement: A Comparative Study of Training Professionals and Non‐training Managers

ABSTRACT This survey‐based study addressed a perceived gap between training performance evaluation practice and decision‐making criteria required in business. Training professionals and non‐training managers in North Carolina were surveyed. The study found that the groups differ in the performance measures that motivate them to act on training issues. Non‐training managers preferred measurements of productivity, organizational climate, product quality, cost, and customer service reports. Training professionals preferred measures of opinions of the trainee's supervisor, end‐of‐training exam scores, progress/work performance reports, and opinions of the trainee. The study concluded that (1) training professionals and non‐training managers react to different training performance measures; (2) training professionals are more likely to react to job/individual‐level performance measures; (3) non‐training managers are more likely to rely on organizational‐level measures; (4) non‐training managers are not primarily concerned with converting training benefits to dollar figures; (5) on‐the‐job tests and customer service reports are valued by both the training profession and business and industry; and (6) the low response suggests a potential lack of interest for the strategic position of the training function.     

How Have Concepts of Informal Learning Developed Over Time?

Although the current interest in informal learning seems recent, performance improvement professionals have long had an interest in informal learning‐the ways that people learn outside of formal structures. The earliest forms of learning for work were informal, including de facto and formal apprenticeship programs and the “school of life.” Contemporary interest began in the 1960s and 1970s with the rise of self‐directed learning. In the 1970s and 1980s, focus shifted to adult learning theory and human performance technology, both of which explore the roles of interventions other than classroom learning. The early 1990s brought two practical applications—electronic performance support systems and edutainment—followed by a third in the late 1990s—knowledge management. Discussions of informal learning arose in the 2000s. Each movement offers practical lessons for designing informal learning today.     

基于网络实践共同体的非正式学习研究

网络环境下的非正式学习是当前终身学习社会的战略主题,网络实践共同体是其重要载体和组织形式,它是非正式学习的典型形式。它具有高效的信息分享、知识创造、平台稳定、资源重用等学习特征。非正式学习通常经历萌芽期、发展期、成熟期和管理期四个循环发展阶段。     

Approaching Knowledge Management Through the Lens of the Knowledge Life Cycle: a Case Study Investigation

More organizational leaders are recognizing that their greatest competitive advantage is the knowledge base of their employees and for organizations to thrive knowledge management (KM) systems need to be in place that encourage the natural interplay and flow of tacit and explicit knowledge. Approaching KM through the lens of the knowledge life cycle allows for the design and development of KM solutions that are systemic and address the dynamic nature of organizational knowledge. In this paper we provide a review of the literature regarding how organizational knowledge may be studied and propose a methodological framework for investigating the knowledge life cycle. To illustrate the framework we present a recent case study in which it was successfully used. This framework is intended to be useful to learning and performance improvement professionals who work in organizational KM as well as to researchers who wish to conduct further research in this area.     

Integrating Knowledge Management Systems,Electronic Performance Support Systems,and Learning Technologies

The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of their potential to improve performance, we must develop the possible synergies that exist among them. In this paper, we aim to develop a theoretical argument for integrating electronic performance support systems (EPSS), knowledge management systems (KMS), and learning technologies as well as to create a conceptual model for the integration. This understanding will guide training and development professionals in developing more systemic performance improvement interventions. We start with an overview of KMS, EPSS, and learning technologies. We then examine the intersection of these areas and present a rationale for integrating the three technologies under the framework of Human Performance Technology (HPT). Finally, we propose a conceptual model for the integration and discuss its technical and organizational implications.     

组织成员流动性对组织学习中知识传播的影响

非正式群体的个体是知识传播的有效途径，知识通过个体传播到正式组织形成组织知识。在分析并提出必要假设基础上，构建不同条件下知识传播模型，分析组织成员流动性对知识传播的高峰期和组织的知识存量的影响，为组织管理者促进学习型组织形成提供理论依据。     

Learning During the Integration Phase of Mergers and Acquisitions: Perspectives From Learning and Development Professionals

Learning stands as most promising for future mergers and acquisitions (M&A) research as well as for providing insights to M&A practice (Evans & Pucik, 2005; Marks & Mirvis, 2011). The purpose of this study was to describe the learning that occurred during the integration phase as perceived by learning and development (L&D) professionals. To strengthen the link among L&D professionals and learning, this study used the organizational learning frameworks posited by Huber (1991) and Crossan, Lane, and White (1999). The findings revealed that four major learning events occurred during the integration. These events encompassed learning about the change, learning how to manage the change, learning for work, and learning from experiences. Although the events are presented in a linear fashion, their occurrences were nonlinear. The results indicated that the work of L&D professionals is instrumental to organizational learning.     

The Significance of Practical Training in Linking Theoretical Studies with Practice

Today’s experts must continuously reconstruct their expertise and be able to apply their theoretical knowledge in actual work. The development of expertise is a long process, during which theoretical, practical and metacognitive elements of expert knowledge are integrated into a coherent whole. It is important to foster student’s learning and integration of theoretical knowledge in practice during tertiary education. One tool for this is to pay more attention to practical knowledge in the theoretical part of the curriculum. The aim of this study was to evaluate the significance of early practical training as a part of the pharmacy curriculum and to find out to what extent the students felt their practical training fostered their learning. A total of 47 pharmacy students were interviewed during the three-month practice period. Content analyses of the interviews showed that the practical training increased students’ understanding of theoretical knowledge and their motivation to study. The students acquired practical skills and knowledge in a working community of professionals. The results also showed that the students should be able to rehearse their reflective skills during the theoretical studies as well, because the practice period was too short to permit adequate development of reflective skills.     

The effects of workplace learning on organizational socialization in the youth workforce

The purpose of this study was to identify how high school graduate newcomers adjust to working in organizations. This study examines how their formal learning, intended informal learning, and unintended informal learning experiences jointly influence their adjustment processes [e.g., role clarity and personal–organizational (P-O) fit]. It also explores the extent to which the newcomers’ adjustment processes relate to socialization outcomes (e.g., job satisfaction, organizational commitment, and intention to quit) and their mediating effects on the relationship between the types of learning and socialization outcomes. Results show that formal learning and intended informal learning have a strong positive relationship with P-O fit, while unintended informal learning is positively associated only with role clarity. In addition, role clarity indirectly and P-O fit directly affect job satisfaction, organizational commitment, and intention to quit. The implication for management practices and future research is discussed.     

Training needs and online learning preferences of early childhood professionals

Providing early childhood professionals with professional development opportunities to enhance their skills and knowledge can improve quality of care. For professional development to be valued by the early childhood workforce, it is essential to offer meaningful content that accommodates the needs of the learner. With an increasing demand for quality professional development, as well as the expansion of online learning opportunities, this qualitative study explores the opinions of 14 North Carolina early childhood professionals regarding their professional development training needs and online learning preferences. Training content needs, experiences with online learning, and recommendations for training development are discussed. This study has implications for professional development creators and trainers for advancing the education and growth of the early childhood workforce.     

Using Simulations to Teach Leadership Roles

This paper investigates the nature of informal learning through a study of children's (age 9-13) use of chatrooms and in a computer games class in an out-of-school-centre. The paper discusses contemporary policy interest in the concept but argues that it loses value for educationalists except as "critical lens" to explore formal learning. Key elements of informal learning are dissected and close analysis of children's talk in informal learning situations is analysed in terms of its pedagogic structure.     

The Instructional Effects of Knowledge‐Based Community of Practice Learning Environment on Student Achievement and Knowledge Convergence

The increased accessibility of technology and Internet connections has enabled organizations to provide their workforces with the opportunity to engage in distributed education. “Harnessing this innovation calls for organizational and technological infrastructures that support the interplay of knowledge and knowing” (Cook & Brown, 1999, p. 381). This article explores the evidence of knowledge convergence in online knowledge‐based communities of practice (CoPs). Learning outcomes assessed declarative knowledge, convergence, and knowledge application. A comparison group (self‐paced design) was used to draw conclusions about the differential effects of knowledge‐building strategies on these learning outcomes. The results show there was a difference in pretest and posttest scores and positive evidence of knowledge convergence. The findings pointed to higher posttest scores and higher level of convergence in the online CoP strategy.