“If You Want the History of a White Man,You Go to the Library” 1: Critiquing Our Legacy,Addressing Our Library Collections Gaps

ABSTRACT

In 1864, the same year the University of Denver was founded by John Evans, then the territorial governor of Colorado and the superintendent of Indian affairs, a group of U.S. militia attacked and killed vulnerable members of the Cheyenne and Arapaho nations at Sand Creek. Using critical race theory and the feminist “ethic of care,” we critique our collections in terms of the massacre and absent Native American voices in order to develop a collecting philosophy and direction to acknowledge and address the gaps and to formulate strategies for teaching students to interrogate a predominately white institutional archive to give voice to the absent or silenced.     

Microaggressions in Academic Spaces: What About the Library?

Microaggressions are subtle aggressions, often unintentional, which are usually directed at certain groups of people, generally minorities. Due to their insidious frequency, they cause great discomfort. They can even cause permanent problems with adapting and integrating of various kinds. University libraries, as the social spaces that they are, accommodate a wide variety of people and can be places where microaggressions occur in different directions: librarians towards users, users towards librarians and among these groups. This study analyzes the incidence of various types of microaggressions in the academic library environment from the point of view of one group of users: academics and researchers. An online survey was completed by a large number of academics and researchers from a large geographic area. Data was obtained on both observed and felt or experienced microaggressions in the library, either towards themselves or other users, or towards the librarian. The results indicate that researchers are more aggressive than librarians, making the library space a safer place for diversity than the university. Nevertheless, for certain aspects the library shows some data that invites reflection and an opportunity to further reduce occurrences.     

Pop-Up Library at the University of Birmingham: Extending the Reach of an Academic Library by Taking “The Library” to the Students

ABSTRACT

Aligning with student engagement and promotional strategies, a Pop-Up Library project was initiated at the University of Birmingham. This involved setting up temporary, staffed stalls in different locations across campus in order to informally communicate with students and effectively take “the Library” to them. This article discusses the planning and implementation of the Pop-Up Library, including the rationale for the initiative. Details are given of the stalls themselves, the wide range of staff involved, the many locations trialed, the promotional materials used, and the ways in which the venture was advertised and subsequently evaluated. Results of a questionnaire used on the stalls are presented. Conclusions are drawn as to the effectiveness of the Pop-Up Library as a communication tool, with particular emphasis on breaking down barriers between students and library staff, and proactively raising students' awareness of the many ways Library Services can enhance their learning.     

Why Change to the Chinese Classification Scheme? A Case Study in an Academic Library

This article provides a background for the change of the classification system for Chinese language materials at an academic library. It describes how the decision was made; how choices on partial reclassification or total reclassification were made; and how matters such as project planning, implementation, and vision for the future are being handled. It is hoped that the authors’ experience can offer tips for other libraries contemplating reclassification projects. By making use of the Chinese Library Classification (CLC) numbers from various sources in Mainland China, the authors envisage increased cataloging efficiency and cost saving in the long run.     

What if the Library … Engaging Users to Become Partners in Positive Change and Improve Services in an Academic Library

Participatory and anthropological studies have blended with library customer service design and feedback practices as ways to engage users in deeper and more meaningful conversations about their needs. Formal user studies can be cumbersome, expensive, and time consuming however. Sometimes asking a simple question will work just as effectively in uncovering user needs as other types of approaches. Taking this concept and applying it to the Oklahoma State University Library community resulted in a library-wide study in 2015. Researchers started with a simple question, “What if the library?,” and through interviews, online surveys, and a sticky-note wall, they found out the answer.     

UCLA's Polish Collections and Collecting Poland at the UCLA Library: 2006–2011

The author's purpose in this article is to acquaint the reader with some interesting aspects of the UCLA library's collection of Poland-related and Polish-language print materials. Then, the author gives an account of the strategies for the collection development activities that he undertook from 2006 to 2011, during his curatorial tenure at UCLA's Young Research Library, to revitalize the Polish-language collection. Lastly, the author describes a methodology he used to assess the effectiveness of these activities; this methodology should be of broad interest to anyone involved in area- or language-focused collection development.     

“Sharing My Bias”: We're From the Government,and We're Here to Help

This article describes reference skills as a sharable resource, particularly in light of the development of e-government and the demands it places on public services staff in libraries.     

From Paper to Internet: Academic Libraries in Transition

This paper examines the current trends, challenges, and issues facing all libraries, and discusses the strategies that academic libraries, in particular, are taking to transform their services, manage their organizations, and preserve their digital assets. It demonstrates how a network of distributed services, resource sharing, co-investment, and access integration contributes to sustainable library development.     

“Where Are the Bathrooms?”: Academic Library Restrooms and Student Needs

This article investigates bathrooms, paying specific attention to those in academic libraries. The authors describe how bathrooms have been considered in the library literature for the past century and challenges to changing the status quo. Finally, this work sets the stage for future inquiry. Research materials come from a range of sources: historical library literature, building codes, social science theory and research that address the issues around bathroom taboos, and checklists for assessing bathrooms. The authors propose librarians and library administrators reconsider all aspects of their own bathrooms: location, features, equity/inclusiveness, and maintenance in service to their patrons.     

Card Sorting in an Online Environment: Key to Involving Online-Only Student Population in Usability Testing of an Academic Library Web Site?

ABSTRACT

Based on in-person, task-based usability testing and interviews, the authors' library Web site was recently overhauled in order to improve user experience. This led to the authors' interest in additional usability testing methods and test environments that would most closely fit their library's goals and situation. The appeal of card sorting methods became evident: learning more than users' points of confusion interacting with the site, but learning users' preferences for grouping pages or concepts and naming various library links. The appeal of the online venue for card sorting was first that testing could incorporate input from a larger base of users than in-person testing alone, and, additionally, that testing could include the university's online-only student population.     

Customers or Academic Trainees? An Experimental Investigation to Reduce Academic Entitlement in the College Classroom

Academic entitlement (AE) in students has been found to be associated with maladaptive practices in the classroom. By experimentally manipulating the content of instructor teaching philosophies, this study attempted to encourage students to view themselves as academic trainees with the intention to decrease AE. Undergraduate students (N = 351) were randomly assigned to read one of two versions of a teaching philosophy that framed education either as a transactional or intellectual experience. Results showed that students in the transactional condition were more likely to enact a customer role, whereas participants in the intellectual condition were more likely to play an academic trainee role. Furthermore, the customer role was associated with heightened AE in participants and an increased intention to negotiate grades with instructors.     

“I Fell into Librarianship”: Experiences of Post-Soviet Librarians at the National Academic Library in Astana,Kazakhstan

ABSTRACT

This paper explores the attitudes of librarians in post-Soviet Kazakhstan regarding their roles at the new National Academic Library of the Republic of Kazakhstan (NAL). Using ethnographic observation, interviews, and surveys of library staff (n = 24), we find that Kazakhstani librarians either sensed a “calling” to librarianship or “fell into” library careers given life circumstances, and value their library for its contribution to cultural preservation and digital access on a national scale. This pilot project presents NAL to an international community, sharing the voices of Russian- and Kazakh-speaking librarians to highlight the role of libraries in the development of the post-Soviet nation.     

‘Library as Laboratory’: Online Pathfinders and the Humanities Graduate Student

SUMMARY

This article explores how online pathfinders can best meet the information needs of graduate students and foster advanced research. The article reviews the literature on pathfinders, including the historic characteristics of print pathfinders, and the recommendations that have emerged for online pathfinder content. The article explores the information needs of humanities graduate students in general terms, and specifically examines extant online pathfinders in the field of art history. The article concludes with recommendations for the content of online pathfinders aimed at the humanities graduate student audience.     

Ubiquitous Computing in the Library:Indiana State University Library''''s Experience

1 Introduction New technologies and other developments haye changedthe information seeking behaviors of the academic communityand the general public.Nowhere is this more evident than inthe exponential growth of the World Wide Web and cellularphone usage.Responding to these user needs and newtechnologies,libraries are moving from being InformationWarehouses to becoming Information Portals.Full-text