The tutor/facilitator role in student retention

Open and distance learning provide particular (and sometimes overlapping) contexts for discussions of student retention. This paper argues that the environment for learning created by distance learning tutors is a key factor in student retention, whether retention is taken to refer to student completion of a single course or student persistence through a programme of study. Discussion of tutors' roles in retaining students is stimulated by the recent symposium on student retention and draws on a new analysis of three linked empirical inquiries located within the UK Open University. A fruitful integration of questionnaire surveys, project evaluation and practitioner action inquiries suggest that, where questions of retention focus on the student and their learning experience, tutors' facilitative roles are complex and valuable. Institutional policies and course design practices need to support tutors in their retention roles by using and sharing appropriate pedagogies, systems, student information and integrated professional development opportunities.     

Applying the scholarship of teaching and learning: student perceptions,behaviours and success online and face-to-face

This study compares student perceptions, learning behaviours and success in online and face-to-face versions of a Principles of Microeconomics course. It follows a Scholarship of Teaching and Learning (SoTL) approach by using a cycle of empirical analysis, reflection and action to improve the learning experience for students. The online course design involves 58 interactive narrated online modules, interactive online quizzes and biweekly online meetings with the instructor via video and voice-over-IP technology. Findings indicate that schedule flexibility motivates students to choose the online course format. Students in both learning environments felt they had high-quality communication with the instructor, while online students indicated limited peer-to-peer communication. Online students report studying more at home than face-to-face students, but not enough to compensate for the time face-to-face students spend in class. Reflecting on the findings, the authors suggest actions to improve the online course experience.     

Self-directed student groups and college learning

Studies conducted by the author are reported in which small self-directed groups of college students assumed the major responsibility for their learning in college courses. Other similar studies are reported and summarized. These studies all indicate that self-directed small group study does not result in any decrement in subject matter mastery in the college learning experience. Furthermore, a number of measurable benefits appear in terms of other desirable outcomes of the overall small-group experience. Such educational outcomes as interest in reading material related to the course and its assignments, quantity and quality of study invested in the courses, increased communicative and interpersonal skills, sense of responsibility for one's own growth and learning, greater enthusiasm for the small-group experience, improvement in critical thinking, greater awareness of applications of study material, and lasting curiosity aroused by the learning, all appear persistently in favor of the self-directed student groups. Observations of self-directed groups in action and some implications for policy decisions in higher education are given.     

Quality in blended learning: Exploring the relationships between on-line and face-to-face teaching and learning

This project draws on a large body of seminal research showing that the approaches students take to learning, and the subsequent quality of their learning, is closely related to their perceptions of their learning experience. Recent research has demonstrated these findings also hold for non-standard modes of delivery such as distance education using on-line strategies. However, there is currently little research about how predominately campus-based students' experiences of the on-line part of their course are associated with their experience of the course as a whole. The present study extends previous research into the domain of blended learning, by exploring the relations between student perceptions of the e-Learning environment, approaches to study, and student grades.     

Learning Experience and Learning Effectiveness in Undergraduate Statistics: Modeling Performance in Traditional and Flexible Learning Environments*

This project investigates the relationship between student performance, past mathematics experience, and perceptions of statistics education for two groups of university students studying statistics in different learning environments. One group received the traditional form of teaching with lectures, whereas the other group studied in a more flexible learning mode where lectures were replaced with a computer‐managed learning tool and optional small‐group workshops facilitated by written lecture notes. The results on student learning experience show that, for both groups, student enjoyment of the course is positively related to their learning attitudes and to their perceived value of statistics education, and is negatively related to anxiety with regard to their performance in the course. There is some evidence that the group studying in the technology‐supported flexible learning environment experienced more assessment anxiety and consequently less enjoyment of the subject. There is also evidence that assessment anxiety has a negative effect on student performance that is exacerbated by a lack of prior mathematics experience. Hence, the flexible learning approach in statistics education, with minimal face‐to‐face teaching, may be especially inappropriate for these students.     

Continuing professional development designed as second-order action research: work-in-progress

ABSTRACT

The purpose of this article is to describe how Lesson Study as second-order action research can be applied and how we planned to evaluate and improve course design, learners’ progress, team members’ roles and learning objectives of a 2-year university course for English as a Second Language teachers. The article describes the concept of a Lesson Study conducted in a course for teachers with a minimum of 3 years of teaching experience, rather than for students or undergraduates as in traditional concepts of the Lesson Study approach. PFL (‘Pedagogy and Subject Didactics Programme’) is a 2-year programme consisting of three seminars and five groups meetings in which the participants focus on the reflection of their professional practice in their specific school situation. All participants are required to plan, carry out and document their own action research project. The team provides input on action research and current topics in language teaching and learning, and advises participants. The methodology follows a mixed-method approach based on action research methodologies including questionnaires, interviews and observations. Analyses are conducted qualitatively and quantitatively. The article presents the concept of the project but not yet findings at this stage due to curriculum development and approval issues.     

Reflections of a ‘late-career’ early-career researcher: an account of practice

This account of practice describes the journey of an ‘accidental academic’ through the Doctoral programme in Business Administration (DBA). It reflects on her experience of action learning and lessons learned to better embed action learning in future DBA teaching and assessment. The account is told from the perspective of a mature student straddling business and academic interests. DBA students represent a mature cohort with significant business experience and responsibility. As such, they have an implicit understanding of action learning. Action learning for these individuals should be re-activated rather than re-learned for their doctoral studies. Suggestions are made for improving the utility of action learning for DBA students and their willing engagement in the action learning process.     

Inside Out: Action Research from the Teacher–Researcher Perspective

Teachers enrolled in the master of natural science program for high school science teachers at a large research university must complete a year-long action research study. This account, by the program’s action research coordinator, describes both process and outcomes of this research experience from the perspectives of the research coordinator and the teacher–researchers, shedding light on the organizational learning that takes place, and the ways in which the research experience affected individual teacher–researchers. Teachers reported that their action research experience changed them in fundamental ways, providing them with a framework for deepening their understanding of student thinking, challenging their folk wisdom about teaching and learning, building confidence in their abilities and renewing their commitment to teaching as a vocation.     

Action Learning: Design Features and Outcomes at Georgia State University

This account of action learning as a curriculum offering at Georgia State University provides background and details of program start-up and operation during a first, experimental year. It explains what features were important in the design, what some of the first-year outcomes were, and what designers of the laboratory course will continuously seek to improve. Research findings from the first year of offering the program supported the expectation that students would gain confidence in their set mentoring and organizational problem-solving skills through a blend of hands-on experience and through independent and in-class reflection. Using critical incidents and journals as a way of staying in touch with events and with their own learning process, participants came to view critique as a leading part of action learning. Graduate students who were the first action learners at GSU included both human resource development and instructional technology majors. They have now fanned out in many directions to learn more about action learning and to carry the process into other organizations.     

Chinese business students’ changes in beliefs and strategy use in a constructively aligned PBL course

This study adopted a longitudinal retrospective case study approach to investigate Chinese business students’ transitional learning experience in a problem-based learning (PBL) course with innovative assessment practices. The study focused on students’ beliefs and strategy use in a constructively aligned PBL course for business communication. Eight students who had made notable progress were chosen for retrospective analysis. The data included 48 journal entries, interviews, and writing samples collected at different stages of the course. This study identified taxonomies of participants’ beliefs about learning and writing, their perceptions of assessment, and their strategy use for learning. It also examined changes in beliefs, perceptions, and strategy use to determine the nature of the students’ learning experience in this PBL course. Findings suggest a recognised need to design PBL courses that align social constructivist learning principles with students’ beliefs and strategies. The results also highlight the importance of developing appropriate assessment rubrics to enhance student engagement with PBL learning for improved outcomes.     

Making the written word “speak”: Reflections on the teaching of correspondence courses

Abstract

Learning outcomes for an interactive television‐based distance learning course in introductory high school Japanese were evaluated in three successive years by comparing student achievement in the distance learning course to that in traditional classes. Year‐end achievement tests of listening and written language competency were administered to students in both the distance and face‐to‐face courses. Results in the first two years showed that test scores of students in the distance learning course were higher than those of students in the face‐to‐face classes; however, possible group differences in motivation, general ability, and experience as language learners could not be ruled out as explanations for the difference. Therefore, achievement measures were supplemented in the third year with data on students’ perceived efficacy as Japanese language users, their grades, and their previous foreign language learning experience. The achievement data again showed differences favoring the distance learning group; trends were consistent for students with differing levels of school success and amount of prior language learning experience. Factors that could account for these results are hypothesized and suggestions for future research are proposed.     

Participating in a Collaborative Action Learning Set (CAL): beginning the journey

Action learning is being increasingly utilised as a strategy to underpin practitioner focused development and research projects in healthcare generally and nursing in particular. Whilst facilitators of and participants in action learning have a variety of resource materials to guide their practice and participation, there continue to be few systematic and/or evaluative accounts of the experience of participating in action learning for potential action learning participants to draw upon. This paper attempts to address this agenda. The paper presents an interpretive evaluation of the experience of nurses participating in action learning as the learning strategy underpinning a 3-year emancipatory practice development/practitioner research programme. In particular, the paper focuses on the experience of ‘joining a learning set’. This focus has been adopted as the theory of action learning emphasises the principle of ‘voluntariness’, but yet action learning is increasingly being pre-prescribed as a component of development and research programmes. Such was the case with the programme reported on in this paper. The paper describes an approach used to evaluate learning that was adopted in this programme and in particular the initial evaluation stage that focuses on participants' feelings about joining an action learning set. The data collection and analysis processes are described and the key themes arising from the analysis (‘self-preservation’ versus ‘development of self’) discussed. It is concluded that working with principles of enlightenment is essential to successful action learning and the transformation of workplace cultures.     

Student accounts of action learning on a DBA programme: learning inaction

This account of practice sets out the action learning experience of three doctoral students on the same Doctoral Programme in Business Administration at a UK university. It also include the sense-making of a fourth member of the set. It explores the tension between their area of work and their engagement in the action learning process and, in so doing, contributes to the ongoing debate about the relative priority of learning and problem-solving in action learning. The account narrates the students’ personal accounts of their involvement with the action learning set (ALS), what they felt worked and what did not before reflecting on their personal contributions as hybrid practitioner-learners. Insights into the experience are offered up to illuminate the function and purpose of the ALS within a management education programme.     

在线学习体验影响因素的实证研究 ——以Blackboard平台实用英语在线课程为例

探究在线学习体验影响因素及其构成关系,有助于提高学习者的在线学习效果.本研究在文献调研的基础上,以Blackboard远程教学平台实用英语在线课程为例,采用调查问卷、解释结构模型及结构方程模型等方法,确定了影响学习者在线学习体验的6个关键因素(师生互动、同伴交互协作、课程任务、教师教学能力、在线资源特性、课程活动设计)...     

Fostering environmental action through outdoor education

In this article I review my own teaching effectiveness specifically relating to a postgraduate university course. Whilst the theoretical material of the course promotes action there is no formal requirement for students to actually undertake action, leaving me to wonder whether my teaching has had any effect beyond the limitations of the course. I conducted a small-scale enquiry involving a recent cohort to explore this. An organising framework of single-loop, double-loop and triple-loop learning is introduced to distinguish between shallow and deep learning based on the differing degrees of intensity in the way that students reported their learning experiences and actions. The data show that the reflexivity reported by students, who are wrestling with concepts of self and agency, is consistent with what has been termed ‘inquiry as stance’. I have learnt that agency lies not just in the actions of students but also in the way they approach, internalise and externalise their own teaching and learning.     

Teaching new product development in universities: an action learning approach

This paper reviews the concepts of new product development (NPD) and discusses the change of traditional lectures into an action learning approach of teaching NPD in universities. It explains the design and delivery of an action learning NPD course, drawing upon the experience from an engineering department at the University of the West Indies, Trinidad. The course stresses student participation, teamwork, group decision-making and learning process evaluation. Despite classroom lectures and tutorials, it incorporates group learning activities and a competitive management workshop into a NPD curriculum for undergraduates. The workshop has been implemented with encouraging results in student learning and development.     

Reflections on working with critical action learning

Critical action learning engages participants in a process of drawing from critical perspectives to make connections between their learning and work experiences, to understand and change interpersonal and organisational practices. But what does this mean in practice? How can critical action learning be expedited? What outcomes can critical action learning have for participants, and can the hopes for critical action learning be fulfilled? The intentions of this paper are to contribute reflections of our empirical experience on working with critical action learning in management development.     

体验性学习:回归语文教学的原点

体验是人的智慧和品格发展的一种重要的方式,它使知识的学习不再限于认知、理性范畴,而扩展到情感、生理和人格等领域;使学习过程不仅是知识增长的过程,也是身心与人格健全与发展的过程。体验性学习直接指向个性的和谐发展。语文课程要全面提高学生的语文素养,体验性学习是必不可少的。     

Student Perceptions as Distance Learners in Internet-Based Courses

With the increasing prevalence of Internet-based courses in higher education, it is important to examine students' experiences to provide an optimal learning environment. This research found that students reporting positive attitudes about their online course experience exhibited attributes of constructivist learners, including self-direction. Students with negative attitudes seemed less able to understand the course content and to trust self-assessment of their learning, and reported the need for more guidance. In addition, students' expectations were a determining influence in their online course experience and strategies. This study also explored strategies that students use to be successful and discusses ways by which instructors can recognize and meet the needs of a wide range of learners.     

Enhancing postgraduate learning and development: a participatory action learning and action research approach through conferences

As supervisors who advocate the transformational potential of research both to generate theory and practical and emancipatory outcomes, we practice participatory action learning and action research (PALAR). This paper offers an illustrative case of how supervision practices based on action learning can foster emancipatory and lifelong learning within a university context that is becoming ever more focused on throughput of students, rather than on the quality of their learning. Conference attendance offers an excellent opportunity for postgraduate students to develop as researchers and lifelong learners, yet anxiety often prevents them from making the most of the learning experience. We explain how we encouraged the development of capabilities in students through a PALAR support programme that assisted postgraduate students prepare for a conference to make overall participation, presenting a paper and subsequent publication a true learning experience. We generated and analysed data from the written reflections of 11 postgraduate students who participated in the programme. The findings suggest that action learning, specifically PALAR, can be used to enable a rich learning experience for postgraduate students attending conferences through fostering relationships, building trust, a supportive environment, collaboration, communication and competence among them. Postgraduate students who experienced our PALAR support programme developed not only skills, knowledge, confidence and deeper appreciation of learning opportunities through conferences, but also understanding of the principles of PALAR that apply not just to the conference context but across all aspects of learning and research and life at large.