All in a knot of one another's labours: self-determination,network organising and learning

This essay is about how to learn to organise to tackle the intractable and most difficult problems of organisations and societies. It opens with a discussion of the nature of such problems, which are the spur for Revans' action learning and the focus of some recent thinking on leadership. Action learning works on the basis of peer relationships and self-determination lends itself naturally to attempts to organise in networks rather than in hierarchies. Taking cancer care as an example of an intractable problem, the centre point of the essay is a case study of an NHS Cancer Network which shows the complex dependencies and connections of this way of working. Although the recent history of organising has been summed up as a trajectory ‘from hierarchies to networks’, I argue that our capabilities with the intractable and wicked problems are limited by our dependence upon hierarchical models of organising and also by management practices that are best suited to ‘tame’ problems and a management education tradition that produces ‘subalterns’ rather than self-determining actors. These points are made via an excursion through three philosophies of freedom: post-colonialism, anarchism and Quakerism. These ideas reveal the cultural legacies to be overcome in the quest to learn how to organise with free actors. The triple practices of action learning, distributed leadership and network organising are offered as being part of the solution.     

Pedler,Mike & Abbott,Christine (2013) Facilitating action learning McGraw‐Hill (Maidenhead & New York) isbn 978‐033524597‐0 204 pp £19.99 http://www.mheducation.co.uk/9780335245970‐emea‐facilitating‐action‐learning‐a‐practitioners‐guide

This most helpful book supports action learning practitioners in organising collaborative working and knowledge generation and implementation. The case studies help inspire and motivate readers to take action, and the book as a whole leans towards practical guidance rather than being loaded with theory. It's a readable text for aspiring action learning practitioners aiming to drive forward and implement such ideas, and to share learning at system‐wide scale. It also serves as a quick reference guide for the personal libraries of more seasoned practitioners and other leaders and developers. If the content of this book is likely to be relevant to you, I recommend that you buy a copy for your own use. Nancy El‐Farargy     

Fostering environmental action through outdoor education

In this article I review my own teaching effectiveness specifically relating to a postgraduate university course. Whilst the theoretical material of the course promotes action there is no formal requirement for students to actually undertake action, leaving me to wonder whether my teaching has had any effect beyond the limitations of the course. I conducted a small-scale enquiry involving a recent cohort to explore this. An organising framework of single-loop, double-loop and triple-loop learning is introduced to distinguish between shallow and deep learning based on the differing degrees of intensity in the way that students reported their learning experiences and actions. The data show that the reflexivity reported by students, who are wrestling with concepts of self and agency, is consistent with what has been termed ‘inquiry as stance’. I have learnt that agency lies not just in the actions of students but also in the way they approach, internalise and externalise their own teaching and learning.     

Leadership and engagement in South Cambridgeshire District Council

How can action learning be used as part of an overall approach to changing the culture of an organisation? This article describes some of the work being done by managers in South Cambridgeshire district to build a more empowered and engaged organisation following the appointment of a new chief executive tasked with raising standards in an organisation which had had a challenging history, where morale was low and where significant reductions in the workforce were taking place. The article describes the purpose of action learning in this particular context, the membership of the action learning groups and the uses to which action learning is being put by managers in the Council.     

Three secondary school teachers implementing student-centred learning in Iraqi Kurdistan

In Iraqi Kurdistan, the educational system is going through significant changes. The educational system influences the students’ attitudes, and one wants the educational system to support the young democracy. In this study, student-centred learning (SCL) is seen as a first step to learning, but also to participation and engagement as a citizen. Three secondary school teachers worked with researchers from Norway and Kurdistan to implement SCL strategies in their daily teaching. Teachers experienced changes in their roles when emphasizing the importance of students’ participation in the learning processes. They could not lecture most of the time; they needed to make more space for the students’ activities and allow them to become more active. They acted more as mentors for their students. The content of the teaching also changed. When the teachers lectured it was about their subject. When the students were expected to be more active, the teachers also had to teach the students how to be more active. The traditional way of furnishing the classrooms in Kurdistan has been rows of benches and desks for the children and a desk by the board for the teacher. This way of furnishing was described as a hindrance when organising for students’ participation. The teachers’ experiences were of main interest in this action research project. Their responses to interview questions were validated by classroom observations. Also, a group of researchers with very different cultural and scientific background collaborated. This was in itself an interesting side effect in this action research study.     

Techno‐pedagogy and the Conversational Learning Paradigm: Delivering the Curriculum at the Centre for Individual Language Learning

Techno‐pedagogy or the powerful combination of various technologies and pedagogy provides new opportunities to support a range of learning environments. This article describes how the Centre for Individual Language Learning (CILL) at Temasek Polytechnic in Singapore applies techno‐pedagogy to a conversational self‐organised learning (S‐O‐L) environment. The concept of S‐O‐L is explained in terms of conversational constractivist learning events within a social context. We also review the pedagogy of S‐O‐L in terms of delivering task management components within a learning organisation. We then show how the CILL facility functions as a self‐organised conversational learning environment with its adapted working model of S‐O‐L pedagogy. We then discuss the three key technologies available in CILL and explain how the integration of these three technologies provides for a conversational scaffolding learning environment that helps deliver the CILL curriculum. This pedagogic process facilitates in learners the development of independent learning skills through both collaborative and individualized language learning encounters that enables them to take increased responsibility for self‐organising their own learning in both school and the community. The article concludes by discussing the benefits of techno‐pedagogic solutions and how these have shaped learning within a self‐organised conversational learning environment at CILL.     

How can action learning contribute to social capital?

This paper explores the contribution that action learning can make to the formation of social capital via experiences of action learning projects in NHS Pathology Services in the UK. The paper describes the development of action learning practice in recent years, reviews the notion of social capital and considers how action learning might contribute to its formation. A case study of action learning in the development of a locally unified pathology service is used to illustrate the processes by which actions and learnings may be transferred and extended from sets to contribute to organisational learning in wider systems and networks.     

Reflections of a ‘late-career’ early-career researcher: an account of practice

This account of practice describes the journey of an ‘accidental academic’ through the Doctoral programme in Business Administration (DBA). It reflects on her experience of action learning and lessons learned to better embed action learning in future DBA teaching and assessment. The account is told from the perspective of a mature student straddling business and academic interests. DBA students represent a mature cohort with significant business experience and responsibility. As such, they have an implicit understanding of action learning. Action learning for these individuals should be re-activated rather than re-learned for their doctoral studies. Suggestions are made for improving the utility of action learning for DBA students and their willing engagement in the action learning process.     

Making facilitation work: the challenges on an international DBA action learning set

This account relates my experiences as facilitator of an action learning set on a DBA cohort comprising international students and myself. It outlines the reasons for my selection as facilitator and describes my initial expectations and assumptions of action learning. I chart the difficulty in separating the ‘what’ of my own research from the ‘how/why’ of the action learning set. The account discusses my experiences as a new facilitator and my attempts to engage fellow students in the set in order to gain a collective benefit. I reflect on the challenges encountered in progressing the action learning set caused by a lack of common understanding within the set of the expectations and potential benefits of an action learning approach, and also the feasibility of maintaining a successful action learning set separated by geography, time zones, and language. The account also discusses the practical, technology-supported approaches to facilitating the action learning set.     

Learning to Mentor as Learning a Second Language of Teaching

This paper describes and interprets the process by which two novice mentors of English teachers, who are experienced high school teachers of English, learnt to construe their new role by articulating differences and similarities between their practice as teachers of children and as mentors of teachers. The evolving competencies that the focal mentors attributed to their learning are interpreted through the metaphor of 'learning to mentor as learning a second language of teaching'; an organising framework that emerged from the findings of a qualitative case study that investigated the learning process experienced by two veteran teachers of English in their passage from teaching English to school children to becoming mentors of teachers of English (Orland, 1997). The study suggests that although the passage from being a teacher of children to becoming a teacher of teachers is shaped by strong emotional and motivational dispositions, it is also a highly conscious and gradual process of developing communicative competencies, whereby the mentor learns to redefine his/her context of teaching in order to make sense of his/her new context of mentoring. At an operational level the study indicates that there is a definite need to prepare teachers for this passage by providing opportunities to voice and articulate these connections in teacher education programmes.     

Temporalities of learning: lessons from a socio-material study of allotment gardening practice

ABSTRACT

Practice-oriented, socio-material investigations have surfaced the emergent nature of professional knowing and the significance of things for organising such knowing. However, in these accounts, one significant organising actor is largely overlooked: time. This paper foregrounds time, exploring how different temporalities orchestrate knowing in practice. The empirical study for this article is not of professional practice, but the work of allotment gardening and it is, in part, this attending to everyday practice which unsettles routinised ways of seeing and allows unnoticed actors such as time to emerge. The use of Actor-Network Theory sensibilities further disrupts habitual ways of seeing, as the practice of gardeners on an English allotment site is shown to be distributed over a multitude of socio-im/material actors, mobilising five temporal regimes which order learning. This article theorises that such temporal patterning is particularly enabling for learning and indicates that attending to temporality extends the parameters for understanding learning beyond the case of the everyday, to professional knowing and learning more generally.     

Hippy in a pinstripe

The professional development of a facilitator is a neglected area in the action learning literature. This article presents one example of such development. It is divided into three sections: firstly it describes the author's experience of being a set member on a newly-introduced Masters programme at a British university; secondly, it describes frameworks that are outside the usual action learning texts that enabled the author to articulate the politics of learning. The final section shows how the previous experience and theory were combined to influence the development of a facilitator style that was commensurate with the working environment.     

Relationships between students' and instructional variables with satisfaction and learning from a Web-based course

The author discusses the results of a study about the effect of students' and instructional variables on satisfaction and achievement in a Web-based course. Results indicated that gender, age, learning styles, time spent on the course, and perceptions of student–student interactions, course activities, and asynchronous Web-based conferences were not related to satisfaction and learning outcomes. Those students who entered the course with better Cumulative Grade Point Average (CGPA) scores achieved higher final grades in the course, but did not express more satisfaction with the learning environment. Computer experience did not influence achievement but experienced computer users were more satisfied with the course. Students who perceived the student–instructor interactions positively felt that their discussion group had performed well during the conferences, and viewed the learning materials used in the conferences positively improved grades and were more satisfied with the course. Students expected instructor-led learning. There is a need to explicitly design an organising strategy to assist students in completing the problem-based learning processes during the Web-based conferences.     

Clarity and coherence of lesson goals as a scaffold for student learning

The article addresses clarity and coherence of lesson goals as a scaffold for student learning. In 13 physics classes video recordings of the introductory lesson of two topics were rated with respect to clarity and coherence of the lesson structure. HLM analyses showed a positive effect of classes with high goal clarity and coherence on the students' reports on supportive learning conditions, self-determined learning motivation and organising learning activities. Over the course of a school year high goal clarity and coherence resulted in a positive competence development. No effect was found for individual interest development.     

Action learning: developing critical competencies for knowledge era workers

For most of the twentieth century, the goal in education was the generation and dissemination of information. With the rise of technology and unlimited access to information, it is the ability to apply knowledge and learn from experience that is the new priority for employee development. Action learning, with its emphasis on action and reflection, provides an effective means to develop the learning competencies our new world requires. This article describes the action learning process used in a Fortune 500 company and highlights the findings of a learning competencies evaluation survey.     

Next steps in implementing Kaput’s research programme

We explore some key constructs and research themes initiated by Jim Kaput, and attempt to illuminate them further with reference to our own research. These ‘design principles’ focus on the evolution of digital representations since the early 1990s, and we attempt to take forward our collective understanding of the cognitive and cultural affordances they offer. There are two main organising ideas for the paper. The first centres around Kaput’s notion of outsourcing of processing power, and explores the implications of this for mathematical learning. We argue that a key component for design is to create visible, transparent views of outsourcing, a transparency without which there may be as many pitfalls as opportunities for mathematical learning. The second organising idea is Kaput’s notion of communication and the importance of designing for communication in ways that recognise the mutual influence of tools for communication and for mathematical expression.     

First time facilitator’s experience: designing and facilitating an action learning programme in China

This paper describes an action learning programme with China Unicom Broadband Limited (CUBO) to support its vision of transforming to become a world-leading broadband communications and information service provider. 64 Department directors and supervisors were invited to take part in the ‘China Unicom Broadband Online Phoenix Action Learning Leadership Development Program’ which spanned a period of 8 months. This account illustrates the steps that were taken to implement an action learning programme to assist CUBO and its leaders with transforming their company, and provides a summary of the learning: as an accoucheur, set adviser and facilitator of organisational learning.     

Action learning on the edge: contributing to a master's programme in Human Resources for Health

This account of practice describes the introduction of an accredited postgraduate management qualification which used action learning as a major contribution to a blended learning approach in a fragile cross-border setting on the edge of Europe. Conventional management education has frequently been challenged on the grounds of relevance, efficacy and value. In this case, action learning was combined with other blended learning approaches over a two-year period resulting in both excellent academic performance and student satisfaction results. Student completion and progression rates were exceptional and returns to the programme sponsors and the employing organisations were high. Programme participants gained an academic qualification and through action learning also gained added value through their own personal development; became more capable as independent learners and experienced enhanced social capital within their professional community.     

Solving wicked problems through action learning

This account of practice outlines the Oxyme Action Learning Program which was conducted as part of the Management Challenge in my final year of the MSc in Coaching and Behavioral Change at Henley Business School. The central research questions were: (1) how action learning can help to solve wicked problems and (2) what the effect of an action learning program is on the individual set members, the set and the organization as a whole. This paper also describes my personal development as a facilitator of change and ends with key learnings and recommendations for future action learning programs.