Delivering LIS education into Viet Nam: A narrative of teaching,interpreting, and translating

A team of academics from RMIT School of Business Information Technology were involved in delivering LIS training to staff at Can Tho University in Viet Nam who were to work in a newly developed Learning Resource Centre (LRC). The training materials were written in English and then translated into Vietnamese. RMIT staff then delivered the training face-to-face through interpreters. This paper records a narrative of the interaction between academics, students, translators, and interpreters. This narrative examines development, limitations, and successes of cross-cultural teaching and learning and offers a commentary from the point of view of academic participants in this project, particularly about the developing relationships between academics, translators, and interpreters. Examination of the impact includes some preliminary evaluation of the nature of the teaching experience and the development of culturally inclusive strategies and material.     

Using a Blended Group Learning Approach to Increase Librarians’ Motivation and Skills to Publish

While there is considerable research on interventions to support academic staff in writing for publication, there is limited literature on writing interventions for librarians. This article explores the potential of a blended learning approach to support librarians to develop the motivation and skills to write for publication. The program combines three elements: a formal writing seminar; a structured series of online exercises and mentoring support; and two peer-feedback days. The article suggests that the combination of online and face-to-face activities has the potential to be a sustainable model for helping to develop librarians as academic writers. It suggests that this type of model could provide a context, which is currently lacking, for librarians to develop their identity and skills as academic writers.     

Collaborative Learning in an Information Literacy Course: The Impact of Online Versus Face-to-face Instruction on Social Metacognitive Awareness

Metacognition and social metacognition play important roles in information literacy, online learning, and collaborative learning. This study examines how students rated themselves in both metacognitive and social metacognitive awareness after a collaborative project in an information literacy course offered face-to-face and online. Students in the face-to-face version of the course rated themselves as having higher social metacognitive awareness, though metacognitive awareness scores were similar. Because of this finding, this article makes recommendations for improving collaboration online for information literacy instruction.     

Librarian instruction-delivery modality preferences for professional continuing education

Objectives:

Attending professional continuing education (CE) is an important component of librarianship. This research study identified librarians'' preferences in delivery modalities of instruction for professional CE. The study also identified influential factors associated with attending CE classes.

Methods:

Five instruction-delivery modalities and six influential factors were identified for inclusion in an online survey. The survey completed by members of the American Library Association (ALA), Special Libraries Association (SLA), and Medical Library Association (MLA) provided the data for analysis of librarian preferences and influential factors.

Results:

The majority of respondents were MLA members, followed by ALA and SLA members. Librarians from all three library associations preferred the face-to-face instructional modality. The most influential factor associated with the decision to attend a professional CE class was cost.

Conclusions:

All five instruction-delivery modalities present useful structures for imparting professional CE. As librarians'' experience with different modalities increases and as technology improves, preferences in instruction delivery may shift. But at present, face-to-face remains the most preferred modality. Based on the results of this study, cost was the most influential factor associated with attending a CE class. This may change as additional influential factors are identified and analyzed in future studies.

Highlights

• Despite the many technological advances in the education arena, librarians prefer face-to-face instruction (direct interaction with instructors and other participants, hands-on experience, focused learning). This creates a dilemma as increased budgetary constraints are a barrier to attending face-to-face professional continuing education (CE) classes.
• Librarians in all age groups preferred the traditional classroom style of face-to-face instruction to web-based methods.

Implications

• Instructors and course designers face a challenge in incorporating the perceived advantages of face-to-face instruction into the more affordable modalities of online instruction.
• As cost becomes more of a factor for attending professional CE classes, web-based asynchronous and synchronous modalities offer important, less expensive, alternatives.

     

WISPR (Workshop on the Information Search Process for Research) in the Library

ABSTRACT

This paper details how stand-alone instructional elements became the foundation for a new inquiry-based blended learning approach to information literacy on our campus. Based on the information search process research of Kuhlthau and designed to be inserted into blended learning classes, an information literacy workshop consisting of both online and face-to-face components was developed. Rather than simply train students on specific research tools, the premise for the workshop is to lay a broader foundation for students' inquiry based on discovery. A variety of assessment features (self-tests, quizzes, graded assignments) are employed throughout the syllabus. doi:10.1300/J111v45n03_08     

ICONic training: use of a course management system to provide continual reference student education

In an effort to provide continuing education to the students working at the Hardin Library reference desk, staff members have created an online training course using the University of Iowa's course management system called ICON(Iowa Courses Online). The course has four main components-a content page, an article discussion forum, quizzes, and a challenging questions module. ICON has quickly become an essential training resource and has also provided an electronic professional community for students who primarily work in isolation. Additionally, the experience with the software has positioned the library to provide training support for the health campus and to take advantage of new technology based collaborations.     

Wired Professional Development: New Librarians Connect Through the Web

ABSTRACT

Taking advantage of professional development opportunities is imperative for new academic librarians. Even if not a position requirement, continuing education and professional involvement have the potential to inspire and improve job performance. While online resources should not replace traditional professional development experiences such as conferences, they can certainly provide additional ways to develop skills and expertise. Connecting with other librarians electronically through listservs, virtual conferences, and other online opportunities can make such involvement more accessible for new professionals.     

Creating a Research Literacy Course for Education Doctoral Students

Abstract

Education students are often not very information literate, and doctoral students are no exception to this “rule of thumb.” The challenge of preparing doctoral students in education to use online resources as they begin the literature review process becomes even more complicated when these students are also distance students who happen to meet at various sites throughout the United States. This presentation will discuss the pros and cons of designing and delivering online and face-to-face versions of a one-credit elective course for students in Programs for Higher Education at Nova Southeastern University. The advantages and disadvantages of delivering content in synchronous and asynchronous formats are examined. Issues addressed include: (1) the relative merits of using WebCT versus using ordinary Web pages and WebBoard discussions, (2) how to incorporate active learning into both modalities for delivering the course, (3) how to pace and structure the delivery of both versions of the course to meet the needs of distance learners, (4) how to meet the needs of students with different learning styles, (5) how to assess learning outcomes, (6) how effective group work was in synchronous and asynchronous environments, (7) how much sequential and developmental learning is necessary in the instructional process for doctoral students, and (8) how the dynamics of collaboration with an academic program can impact the political realities of the design process.     

MedBiquitous and journal publishers: scholarly content and online medical communities

MedBiquitous is a consortium whose members are working to develop a common technology framework that will support reforms in healthcare education and competence assessment. The mission of MedBiquitous is to advance healthcare education through technology standards that promote professional competence, collaboration, and better patient care. The consortium members include professional medical associations, technology companies, e‐learning firms, and publishers, among others. Two publishers actively working within MedBiquitous are John Wiley & Sons, Inc., and the American Academy of Pediatrics, who are pursuing their own objectives to help to create improved online medical communities.     

Rethinking customer service training: A curricular solution to a familiar problem

High-quality customer service is an important aim of the library experience. Its importance is evidenced by attention given to the topic in scholarly literature and academic conference proceedings. This article describes the challenging process of creating and delivering a blended customer service training curriculum to all library staff working at public service points in the University of Maryland Libraries. An online course, in-person workshops, and digital badges were devised. Assessment was conducted at the end of the first year, resulting in revisions to the course.     

Achieving change through mutual development: supported online learning and the evolving roles of health and information professionals

Introduction: Major changes in health care, within an information‐ and technology‐rich age, are impacting significantly on health professionals and upon their education and training. Health information professionals—in both the National Health Service (NHS) and higher education (HE) contexts—are consequently developing their roles, skills and partnerships to meet the needs of flexible education and training. This article explores one facet of this—supported online learning and its impact on role development. Methodology: A case study approach was taken, aiming to explore how academics, health information professionals and learning technologists are developing supported online learning to explicitly address the e‐literacy and information needs of health students within the context of NHS frameworks for education. This was contextualized by a literature review. Results: The case study explores and discusses three dynamics—(i) The use of supported online learning tools by future health‐care professionals throughout their professional training to ensure they have the appropriate e‐literacy skills; (ii) the use of supported online learning by current health professionals to enable them to adapt to the changing environment; (iii) the development of the health information professional, and particularly their role within multi‐disciplinary teams working with learning technologists and health professionals, to enable them to design and deliver supported online learning. Conclusions: The authors argue that, in this specific case study, health information professionals are key to the development of supported online learning. They are working successfully in collaboration and their roles are evolving to encompass learning and teaching activities in a wider context. There are consequently several lessons to be drawn in relation to professional education and role development.     

An empirical study of the impact of multiple modes of delivery on student learning in a blended course

ABSTRACT

Finding ways to promote students’ online learning performance has always been regarded as a necessity for higher education institutions. In this study, we investigated how certain modes of learning delivery can potentially influence students’ learning. Precisely, the effects of Face-to-Face (F2F), Learning Management System (LMS), and Web-based Learning (WBL) on students’ online learning were examined. A survey questionnaire, distributed to 196 undergraduate students, was used in this study. The use of these modes showed varied effects on the learning outcomes of students. F2F learning mode was found to influence students’ performance in completing online assignments. The result also showed that the use of LMS-based learning mode affects students’ performance in the final exam. These results are believed to provide useful directions for the higher education community to better understand how certain modes of learning delivery can be related to the development of students’ performance in a blended learning environment.     

When Online Instruction Doesn’t Measure Up: How Can You Tell,and What Should You Do?

At Duquesne University, freshmen are required to take a one-credit information literacy course. This course has traditionally been offered mostly face-to-face, but has expanded into more online offerings. Unfortunately, the experience for students and instructors online was not as positive as those involved with the face-to-face version of the course. Assessment results on a variety of levels and anecdotal evidence indicated that students did not work as well together to learn as those did in the face-to-face version of the course. Not only did instructors receive lower student evaluation scores, but students did not perform as well on their final, collaborative project. While there will be barriers to learning online, especially when students work together in a group, instructors and instructional designers can take distinct steps to make the experience a positive one. Instructors must use particular interventions to increase student-to-student interaction that leads to learning.     

Online and Face-to-Face Library Instruction: Assessing the Impact on Upper-Level Sociology Undergraduates

Online information literacy instruction: Can it impact learning as effectively as face-to-face instruction? Using a quasi-experimental design, this study examined that in relation to upper-level sociology students; it also considered whether library instruction affected participants’ perceptions of learning formats’ (i.e., online or face-to-face) effectiveness and the academic library's place in their research. Using a pretest/posttest design, no significant learning difference was found between the two instructional delivery formats. However, data suggested that instruction did impact online participants’ perceptions of the academic library as a place for research. Implications of this research and future directions for inquiry are discussed.     

Impact of New Library Technology on Training Paraprofessional Staff

This article discusses the training of para-professional library staff in new technologies with an emphasis on reference services. For the purposes of the article, paraprofessional is defined as those not holding the professional library science degree. General training principles and procedures are discussed including the training environment, equipment, handouts, and goals or projected outcomes. The results of a survey of training needs for Library and Information Studies graduate students working in the Northern Illinois University Libraries is incorporated into the article. This article concludes by suggesting that paraprofessional training is in effect a continuing education opportunity that focuses on skill development and learning transfer as a means to improve work performance.     

Continuing Professional Development in Kuwaiti Academic Libraries

This study investigates the current state of continuing professional development activities for information professionals in academic libraries, as well as their perceptions of the value of different continuing professional development activities. A questionnaire was used to collect data from 63 librarians and information professionals working at five Kuwaiti academic libraries, located in two public and three private universities. The findings of the study revealed that, generally, information professionals in academic libraries are of the opinion that they possess personal and professional skills that enable them to serve library users. Moreover, continuing professional development activities and programs are perceived as important for developing a professional workforce and maintaining professional competence.     

Continuing professional development as transformational learning: A case study

The case study explores librarians experiences of learning pedagogical skills. The innovative professional development course was designed to equip librarians with the knowledge, skills and attitudes to deliver learner-centred training. Unlike the traditional ‘one-size-fits all’ model of professional development, this particular model provided librarians with opportunities to collaborate with their colleagues, share experiences, and to reflect on their instructional practices. The study employed qualitative research methods within a case study framework. The transformative learning theory provides the theoretical lens through which to understand librarians' learning experiences. Data gathering techniques included document analysis, observation and individual semi-structured interviews. Ten participants were purposively selected. Findings from this study have shown that the participants changed their attitudes towards teaching and learning, became confident, and improved their instructional practices. The study concluded that meaningful adult learning experiences have the potential to transform librarians' professional practice. In addition, a contextually responsive professional development programme, adequately supported by library management, is likely to provide an effective continuing professional development model.     

Continuing Education for Librarians - Training for Online Searching

Rapidly developing technology has changed the environment in libraries so that some degree of computer search ability is required now in order to give standard, non-obsolete reference service. New library school graduates regularly receive a basic understanding of DIALOG, BRS and other database utilities, but some feel more inclined toward working with computers than others. At the same time, seasoned librarians are faced with new learning requirements for computer searching. How do librarians in the "transition generation" handle the change required by professional technological development? A wide range of responses - from enthusiastic to reluctant - requires flexibility and variety in training and continuing education methods. This paper will address the human factor in some issues of broad technological change. The authors will offer some observations about how we as a profession are adapting to the new environment of computer-enhanced information. A case study of one library's experience with training and continuing education for online searching will illustrate a response to this changing library environment.     

Training Temporary Reference Staff for Maximized Learning: A Case Study

This paper will discuss the 2018 redesign of the University of Michigan Library's Ask a Librarian reference service. The library's tiered reference model relies heavily on the support of graduate student and part-time staff — a temporary workforce that is expectably vulnerable to high turnover. As such, a training program must consider the vast knowledge required of staff to prepare them for providing reference service, provide ongoing support/training, and be sensitive to the constraints, responsibilities, and roles of these employees, who are often first and foremost, full-time students and/or individuals working multiple jobs. The training redesign focused on the creation of an interactive, online learning component that could also provide a knowledge base of support for staff to continually refer to, while engaged learning activities were emphasized during limited in-person training sessions to reinforce training and offer opportunities to build camaraderie between new staff and their fellow colleagues.     

Virtually the Same: Comparing the Effectiveness of Online Versus In-Person Library Tours

ABSTRACT

The use of virtual or Web-based tours is on the rise in academic libraries, but with the loss of face-to-face contact and direct experience with the library's physical spaces, questions abound about this format's efficacy. Do online tour experiences measure up to those of a guided, face-to-face tour? Do online tours help mold students' perceptions of the library, while imparting important practical knowledge about the library's resources and services? Librarians at Kent State University in Kent, Ohio, recently confronted these questions, as they added an option for an online library tour to a large library tour program for freshman that had previously been offered strictly through guided, librarian-led tours. This paper presents the results of a preliminary study comparing the efficacy of learning and affective outcomes between face-to-face library tours and online library tours at Kent State University.