基于扎根理论的科技期刊微信运营策略分析

【目的】为科技期刊提供系统化运营微信的策略参考。【方法】 应用扎根理论方法,以41篇发表于核心期刊的科技期刊微信应用研究文献为数据来源,对其中有关运营经验和建议的文本通过编码分析提取运营策略。【结果】 科技期刊微信运营包括平台定位、用户分析、信息结构、功能结构、用户体验、推广、商业模式、组织、安全性和评价十种策略,并通过用户识别、平台结构、价值实现、保障优化四个范畴整合为一个运营策略框架。【结论】 科技期刊应根据用户识别结果来设计和实施微信平台结构,依赖优良用户体验促进价值目标实现,采取有力保障优化措施为全部运营工作提供持续性支持。     

知识服务、价值共创与创新绩效——基于扎根理论的多案例研究

知识服务是创新的关键驱动力,知识服务如何转化为创新绩效是一个重要而尚未有效解决的难题。本文运用扎根理论编码的案例研究方法,选取1家研发服务机构与4家中小制造企业之间互动案例为研究对象,研究发现:(1)知识服务的内容包括创新规划、需求管理、团队建设与流程规范四个要素;(2)价值共创的过程包括价值共识、价值共生、价值共享与价值共赢四个要素;(3)在创新领导者的推动下,知识服务的内容与价值共创的过程相互作用,共同促进知识服务转化为创新绩效。     

扎根理论的“丛林”、过往与进路

改革开放40年来，中国经济的发展令世人瞩目，也积累了大量的企业管理实践经验，以何种方法论对这些特色实践进行理论总结是管理学者必须思考的问题。扎根理论是得到国际学术界广泛认可的优秀方法论，但其经过多年发展已经形成学派的“丛林”，使初学者望而却步。本文在充分回顾国内外有关扎根理论的代表性研究基础上，梳理了扎根理论发展的脉络及不同学派，对最具代表性的经典扎根理论、程序化扎根理论、建构型扎根理论的数据编码流程进行了比较，基于定性与定量研究思想的视角梳理了其演化过程与路径。本文认为，“扎根精神”是扎根理论不同学派共同的学术精神，在秉持“扎根精神”的基础上交流融合是扎根理论未来的发展方向。基于“中国管理扎根研究范式”及已有研究基础，拟提出“扎根方法论（Zhagen Methodology）”，为推动中国本土管理研究、构建中国管理学派做出贡献。     

Electronic data interchange usage in China's healthcare organizations: the case of Beijing's hospitals

China has long since realized the potential benefits of adopting electronic data exchange. In particular, the Chinese government is promoting the usage of electronic data interchange (EDI) in healthcare organizations. However, little research has described the current status of EDI usage in these organizations. This study investigates the extent of EDI usage in Beijing's hospitals along four dimensions: volume, diversity, breadth, and depth. The results from 57 hospitals show that EDI usage is in its very early stages. The study provides possible reasons for the low EDI usage from cultural, economic, and technological perspectives, analyzes the differences of EDI usage in the different levels of China's hospitals, and suggests strategies to promote EDI usage in China's healthcare organizations.     

Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory

The frequent occurrence of security incidents in ride-sharing is a challenge for the survival of IT-enabled ride-sharing platforms. Passengers’ protective behavior is an effective means to alleviate this issue, with benefits to both the passengers and the platforms. This study explores the mechanisms of passengers’ protective behavior in the ride-sharing context by combining protection motivation theory (PMT) and usage situation theory. We test our hypotheses using data (n = 346) collected from a field survey based on a real scenario. The findings reveal that PMT and usage situation theory work well to explain passengers’ protective behavior during ride-sharing. This study explains the motivation behind passengers’ protective behavior in the ride-sharing context, extends the contents of PMT by exploring its antecedents, and extends the contents of usage situation theory by introducing a new dimension. Our findings can help ride-sharing platforms take appropriate strategies to improve passengers’ protective behavior.     

国外电子文件/档案长期存取技术追踪

数字信息的长期存取是人类为自身当前利益，同时为后代传承文明的重要途径。在信息管理领域内，涉及到数字信息长期存取问题的各个方面都在尽最大的努力开发和利用各种相关技术保证数字信息（档案）的长期存取，文章介绍了国外3种有关数字长期存取技术，Pflizer(辉瑞制药）公司的“中心电子档案馆”（CEA），美国信息专家道格拉斯A．柯蓝什提出的“数字写字板技术”以及元数据库技术。     

Promoting the continuing usage of strategic information systems: The role of supervisory leadership in the successful implementation of enterprise systems

Organizations face significant challenges in capturing value from their investments in strategic information systems such as enterprise systems (ES). Managers are a powerful source of influence shaping the post-adoption attitudes and behaviors of users and the success of ES. However, the extant IS literature has focused primarily on the role of top management and theoretical explanations of the role of supervisors in fostering continuing usage of ES are lacking. Drawing on transformational leadership theory and the IS continuance (ISC) model, this paper conceptualizes a theoretical model differentiating the influence mechanisms through which different types of leadership behaviors influence the success of ES. Data collected from 192 users of ES confirms our theorization. We find that transformational leadership behaviors of supervisors influence users’ evaluations of satisfaction and perceived usefulness, while their transactional leadership behaviors influence users’ ES continuance intention by moderating the effects of user satisfaction and perceived usefulness on ES continuance intention. This study advances research on the role of leadership behaviors of supervisors in capturing value from enterprise systems. The research also contributes to practice by suggesting effective strategies for promoting continued usage of mission critical systems such as enterprise systems and delivering value from firms’ IT investments.     

The role of IS in the covid-19 pandemic: A liquid-modern perspective

History shows that pandemics can catalyse enormous change, fundamentally transforming the way people make sense of the world. Technologies can also be catalysts of change. While digital technologies are playing a vital role in tackling the covid-19 pandemic, the pandemic also presents a significant opportunity for digital technologies. Some experts believe the pandemic may permanently normalise the comprehensive societal use of digital technologies. This article casts a critical eye over the potential implications of this opportunity in the context of information systems (IS) research and development. We introduce and outline selected principles of Zygmunt Bauman’s theory of liquid modernity. We then apply the liquid-modern principles to illustrative examples drawn from the covid-19 literature by focussing on three areas of established information systems interest: control, big data and information privacy. We show that traditional conceptualisations of scientific and societal order and control need to be reassessed; that big data alone cannot order clear and safe paths out of the current crisis and that information privacy regulations are irrelevant when undermined or circumvented by public and private actors. We conclude by making four recommendations for IS pandemic researchers and five practical recommendations in the context of the pandemic.     

A longitudinal study of the actual value of big data and analytics: The role of industry environment

Despite the popularity of big data and analytics (BDA) in industry, research regarding the economic value of BDA is still at an early stage. Little attention has been paid to quantifying the longitudinal impact of organizational BDA implementation on firm performance. Grounded in organizational learning theory, this study empirically demonstrates the impact of BDA implementation on organizational performance and how industry environment characteristics moderate the BDA-performance relationships. Using secondary data regarding BDA implementation from 2010 to February 2020, we find that BDA implementation has a significant impact on two types of business value creation: operational efficiency and business growth. Furthermore, the impact of BDA on operational efficiency is amplified in less dynamic and complex environments, while the BDA-business growth relationship is more pronounced in more dynamic, complex, and munificent environments. Collectively, this study provides a theory-centric understanding of BDA’s economic benefits. The findings offer insights to firms about what actual benefits BDA implementation may generate and how firms may align the use of BDA with the industry environments they are operating in.     

Information retrieval in the workplace: A comparison of professional search practices

Legal researchers, recruitment professionals, healthcare information professionals, and patent analysts all undertake work tasks where search forms a core part of their duties. In these instances, the search task is often complex and time-consuming and requires specialist expertise to identify relevant documents and insights within large domain-specific repositories and collections. Several studies have been made investigating the search practices of professionals such as these, but few have attempted to directly compare their professional practices and so it remains unclear to what extent insights and approaches from one domain can be applied to another. In this paper we describe the results of a survey of a purposive sample of 108 legal researchers, 64 recruitment professionals and 107 healthcare information professionals. Their responses are compared with results from a previous survey of 81 patent analysts. The survey investigated their search practices and preferences, the types of functionality they value, and their requirements for future information retrieval systems. The results reveal that these professions share many fundamental needs and face similar challenges. In particular a continuing preference to formulate queries as Boolean expressions, the need to manage, organise and re-use search strategies and results and an ambivalence toward the use of relevance ranking. The results stress the importance of recall and coverage for the healthcare and patent professionals, while precision and recency were more important to the legal and recruitment professionals. The results also highlight the need to ensure that search systems give confidence to the professional searcher and so trust, explainability and accountability remains a significant challenge when developing such systems. The findings suggest that translational research between the different areas could benefit professionals across domains.     

Facebook usage and mental health: An empirical study of role of non-directional social comparisons in the UK

The present paper explores the relationship between nature of Facebook usage, non-directional comparisons and depressive syndromes. The extant research on linkage between social media usage and mental health is inconclusive. The paper uses data collected through an online survey of 399 Facebook users in the UK. A Facebook frequency rating scale was developed and validated as a part of the study. The Iowa-Netherlands Comparison Orientation Measure was modified and used to measure social comparison. The depressive syndromes were captured by the modified Center for Epidemiological Studies Depression Scale. The Rank Theory of Depression was used a guiding framework. The data collection had focused on the 20–29 year olds, as justified by the literature.The study found a negative relationship between active Facebook use and non-directional social comparisons. The relationship was reversed in the case of passive usage. There is small but significant causal linkage between increased non-directional social comparisons and depressive symptoms among the users.     

基于前景理论的受偿意愿与支付意愿差异性——以青岛市胶州湾围填海造地为例

受偿意愿和支付意愿的差异性导致条件价值评估法有所争议.本文基于前景理论参考点与厌恶损失构建效用函数,对受偿和支付意愿差异性的心理来源进行理论模型构建与分析,并在青岛市运用条件价值评估法构建胶州湾围填海造地3项差异化情景进行实证研究,为加强条件价值评估法调查结果的实践应用性提供参考.结果 表明:①个体参考点偏离增大时,受...     

The role of feedback in changing organizational routine: A case study of Haier,China

The ability to change organizational routines according to the need of organizational transformation is difficult to achieve, but increasingly vital for an organization to survive in a highly turbulent business environment. However, despite fruitful research on organizational routines, how routines evolve through feedback remains unclear. This study aims to investigate the role of feedback in routine changes by examining a case study of Haier, the largest home appliance manufacturer in the world. The findings of this case show that feedback of a routine plays a critical role in routine changes. It highlights that feedback helps an organization to make sense of its behavior patterns and evaluate these patterns properly, which enable the organizations to better initiate and advocate routine changes that are necessary for a successful organizational transformation. Further, this case shows the importance of leveraging IT in managing routine changes.     

The role of IT in achieving operational agility: A case study of Haier,China

Operational agility has increasingly become essential for survival and prosperity for contemporary organizations. Given its significant role in a turbulent business environment, this concept has garnered considerable research attention over the past ten years. However, due to the complex nature of operational agility, how to achieve this important organizaitonal capability is still not clearly understood. Thus the present study attempts to open this black box through examing a case study of Haier, the largest household appliances producer in China. The findings of this case highlight the significant role played by IT leveraging competence in achieving operational agility. It shows that IT leveraging competence helps enhance firm's ability to process information in a turbulent business environment, which results in information processing efficiency and information processing effectiveness. With the enhancement in the ability to process information, the focal firm is capable to sense and respond to market changes more readily.     

Breakdowns in collaborative information seeking: A study of the medication process

Collaborative information seeking is integral to many professional activities. In hospital work, the medication process encompasses continual seeking for information and collaborative grounding of information. This study investigates breakdowns in collaborative information seeking through analyses of the use of the electronic medication record adopted in a Danish healthcare region and of the reports of 5 years of medication incidents at Danish hospitals. The results show that breakdowns in collaborative information seeking is a major source of medication incidents, that most of these breakdowns are breakdowns in collaborative grounding rather than information seeking, that the medication incidents mainly concern breakdowns in the use of records as opposed to oral communication, that the breakdowns span multiple degrees of separation between clinicians, and that the electronic medication record has introduced risks of new kinds of breakdown in collaborative information seeking. In working to prevent and recover from breakdowns in the seeking and sharing of information a focus on collaborative information seeking will point toward collaborative, organizational, and systemic reasons for breakdown and areas for improvement, rather than toward individual error.     

A case analysis of Savecom: The role of indigenous leadership in implementing a business intelligence system

Evidence suggests that some factors can determine the successful implementation of strategic IT systems, i.e. Business Intelligence (BI). Although BI systems can provide companies with insights into their business operations they are painstakingly difficult to implement. Most frequently, employee resistance and change management related issues have been identified as the main causes of system implementation failure. This is particularly true for Chinese firms, where cultural nuances such as personalism and particularism serve as powerful barriers to ‘intelligence’ sharing. In this case study, we report how Chinese CEOs can overpower these restraining forces to facilitate implementation success. Preliminary evidence from our case firm suggests that a strong, committed and adaptive leadership style provides a basis for effective BI exploitation. Further, we also identify some strategic and tactical actions that Chinese CEOs can use to foster a knowledge sharing culture that is conducive to BI systems implementation.     

共生理论视角下高校协同创新模式与路径研究

高校协同创新是实现创新型国家建设的核心载体,也是推动我国自主创新不可或缺的重要组成。本文立足于共生理论，旨在建构一个新的高校协同创新分析框架，通过考察共生单元、共生关系及共生环境的结构关系，分析共生理论模型嵌入高校协同创新的实践模式，进而厘清“单利共生-差异互利共生-均衡互利共生”的实践演化逻辑。在此基础上，从建构协同创新共生化良序系统、重塑共生化协同创新组织形态、搭建区域互利共生文化平台等维度出发提出了优化高校协同创新模式的路径选择，以期构建和完善高校协同创新共生一体化治理体系，全面提升高校协同创新的能力与可持续性。     

The impact of initial learning experience on digital services usage diffusion: A field study of e-services in Lebanon

The initial learning experience is crucial for understanding digital services adoption and usage diffusion. Using a UTAUTv2 model, we explore the effect of process- and content-oriented knowledge on behavioral intentions to use e-government services. The adoption of e-government systems is lower than desired in general and faces considerable resistance in many developing countries. Scholars suggest that more knowledge and better training are critical to increasing adoption and usage rates. We conducted a survey of 262 citizens in Lebanon to investigate how consumers cope with high and moderate levels of complexity during their initial learning experience with a technology-based product. The results show that a moderate degree of content- and process-oriented knowledge about e-government services during an initial learning experience improves usage habits, performance expectancy, effort expectancy, and facilitating conditions. The challenge for service providers is to understand consumers’ learning experience and coping strategies and to provide mechanisms that make the transition to e-services easier and more intuitive. This can be achieved by developing new infrastructure for e-services to facilitate easier access to e-government websites and to improve site performance. Marketers can also develop more effective communications that offer easy and flexible specific steps for using the portal.     

Implementing impact evaluation in professional practice: A study of support needs within the museum, archive and library sector

This paper reports on research into the professional needs of those embarking on impact evaluation in the museum, archive and library sector. The research used a web portal providing impact evaluation research findings and examples of methods and toolkits as a means of facilitating response and discussion about practitioner attitude to, and resource needs for, impact evaluation in their own organisations. The various challenges associated with impact evaluation are briefly explored in relation to the conflicting interests of policy makers, managers and practitioners working in the frontline. Respondents’ reactions to issues associated with information accessibility are discussed and reflect the complexity of providing adequate support for a wide range of professionals with varying experience and potential or perceived needs. Although the study focused on one sector of practitioners, the findings are relevant to all professionals aiming to develop high quality information services and systems in relation to their end users.     

知识产权保护:21世纪我国中医药产业全球化发展的核心战略

为了保证我国中医药产业在21世纪经济全球一体化背景下能够得到持续、快速和健康的发展，深入研究和加快制订富有中国特色的中医药产业知识产权保护战略，就具有了极为迫切的理论与现实意义。针对当前我国中医药产业知识产权保护的现状与问题，提出了构建我国21世纪中医药产业知识产权保护战略的系统建议。